SIP Manual 12 April 2011

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    IILM Institute for Higher Education

    Module Manual: Summer Internship

    Academic Year: PGP 2010-12

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    CONTENTS

    Summer Internship Policy

    1. Summer Internship

    1.1 Pre-Requisites

    2. Objectives of Summer Internship

    2.1 Orientation in the Company

    2.2 On Job Training

    2.3 Summer Training Report

    2.4 Expectations from the summer intern

    2.5 Documentation and Presentation of the Final Report

    3. Interns In the Organization

    3.1 Attendance Policy3.2 Conduct of interns

    4. Role and Responsibilities

    4.1 Internship Coordinator

    4.2 Faculty Mentor

    4.3 Training & Placement Team

    4.4 Company Mentor

    5. Summer Internship Evaluation

    ANNEXURE

    Annexure-I Format of Cover Page

    Annexure-II Declaration Form

    Annexure-III Format for I, II & III Progress Reports

    Annexure-IV Final Evaluation-Project Report

    Annexure-V Final Evaluation- Presentation

    Annexure-VII SIP Calendar

    Summer Internship Policy

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    Summer Internship is an integral and essential part of the two-year

    full-time PGP Program curriculum.

    The credits associated with Summer Internship Program are 2 full

    credits (equivalent to 2 courses).

    The duration of Summer Internship Program is beginning 1st May 2011to 30th June 2011.

    The students are expected to fulfill the requirements of the Summer

    Internship Program and are evaluated on specified parameters.

    The students are expected to behave in a manner that maintains and

    enhances the prestige of IILM while following the rules and regulations

    of the organization where they are undergoing the internship.

    1. SUMMER INTERNSHIP

    An internship is a temporary, hands-on work experience in an organization or

    company for which students earn academic credits. It is an opportunity to

    add practical, relevant experience to your field of study and is a way to get

    to know and understand organizations before you actually join a job. It will

    acquaint you with the demands of professional world of work in terms of

    knowledge, skills and attitude to perform effectively.

    An internship is a large part of a students formula for job search success.

    Students who have good internship experience can be hired faster and earn

    more than students who do not have good experience.

    Why an Internship?

    To many of you, the world of work is still a strange place, for you may

    not have ever employed in a formal way. The internship gives you an

    opportunity of reality check and on the basis of internship experience,

    take decisions about yourself and your career plans.

    Test drive the path you are choosing and confirm your

    interest - An internship is a good way to check out your interest in a

    possible career field. Not only will you have the opportunity to build

    your knowledge base and test your skills by doing your job, but you

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    will have the opportunity to be exposed to the work of others within

    the organization and find out about additional job possibilities.

    Be able to relate concepts and theories with practice.

    Grow personally - The value of an internship often extends beyond

    career exploration; a good experience can have a significant impact on

    your personal growth by developing your intellectual, interpersonal,

    and leadership qualities.

    Get experience and skills and enhance your resume with

    career-related experience - Employers number one criteria when

    interviewing potential candidates for employment is related work

    experience.

    Gain valuable contacts and references - Networking is an

    essential part of the job search process and who better to ask for a

    reference or contact than someone who knows your work style and

    habits. Getting to know people working in the career field youre

    interested in is easier when youre working side-by-side with them.

    1.1. PRE- REQUISITES:

    It is essential that the student should have completed the course onMarketing Research and be conversant with techniques of questionnaire

    design, collection and analysis of data.

    It is important for the students of IILM, to attend career and employability

    skills workshops spread across the 1st year of the PGP program. These

    prepare students for the Summer Internship and covers essentials like

    professional conduct at work, grooming and body language, conflict

    management at workplace , work place dynamics, handling difficult

    situations with people and work ethics.

    Students are also expected to have attended sessions on mock Group

    Discussion and Personal Interview which aimed at preparing them to becomemore confident professionally and promote rational and creative thinking.

    2. OBJECTIVES OF SUMMER INTERNSHIP

    The objectives of the Summer Internship Program are -

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    To expose students to real life work.

    To provide an opportunity for the Student Interns to apply the

    concepts learnt in real-life situations.

    To help them assess their own abilities vis--vis demands of the

    Corporate world. To provide Student Interns a platform to take up on-the-job training

    and develop a network which will be useful in enhancing their career

    prospects.

    To study any one aspect of the company to enhance their research

    and report writing skills.

    Summer Internship can be broadly classified into three phases-

    (i) Orientation in the Company,(ii) On Job Training and

    (iii) Project/research work leading to Summer Training Report.

    2.1 Orientation in the Company

    During this period, the student intern will understand the company, its

    customers and the competitors. He/ She will study the annual reports of the

    company for the past couple of years, understand the policies of the

    company, study the macro-environment in which the industry is operating.

    The Intern may also get oriented to various departments of the company and

    get to know the key functionaries. The Interns may meet these functionaries

    with prior appointment and understand the various perspectives from them

    in managing their departments. The interns will also get to know their

    company mentor and other executives/supervisors who will be closely

    guiding them during the period of Summer Internship.

    By the end of the orientation program in the company, the Intern should be

    able to clearly state his/her business objectives which would include specific

    and measurable targets to be achieved during the On-Job Training , break-upof targets on a weekly basis, synopsis for the Summer Training Report, etc.

    2.2 On-Job Training

    On-Job Training may stretch from the beginning to the end of Summer

    Internship. During this period, the Intern may be assigned various tasks by

    the organizations, which are part of the day-to-day functioning of the

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    department within the organization. On-Job Training gives direct exposure to

    execution and support functions of the department. It gives a flavor of

    teamwork, organizational culture, team dynamics, result orientation,

    organizational pressures, complexities in achieving the desired results, etc.

    An Intern should take this as a learning experience and be ambitious of

    achieving the desired targets or accomplishing the required tasks, through

    professionalism and business acumen. On-Job Training provides good scope

    for developing necessary managerial skills and positive attitude.

    The Interns should keep this in their mind that the future employers will

    assess them on their summer internship - and whether or not their

    temporary employer liked them enough to invite them back permanently. So

    work as hard as you can. At best, you may discover a fabulous new field

    you'd never considered before. At a minimum, you'll get a full-time offer,

    which will make you more marketable to future employers. The summer

    should be a time to make an investment in your future.

    2.3 Summer Training Report

    Each intern will undertake project/research work during the period of

    Summer Internship leading to Summer Training Report. A student would be

    assigned a specific project/research work involving project/research design,

    designing of questionnaires, application of sampling techniques,

    administering the survey, tabulation of data, application of

    statistical/managerial tools for analysis of data and drawing

    inferences/testing hypothesis thereof and finally culminating in the

    preparation of a detailed Summer Training Report. A good summer training

    report, providing value to the corporate may be the trigger for a better

    placement opportunity.

    2.4 Expectations from a Summer Intern

    Behave as a quasi-employee of the organization. Follow all the rules,

    regulations and codes of conduct of the organization.

    Strictly follow the Summer Internship guidelines.

    Prepare Industry/Company profile as soon as possible after

    commencement of the Summer Internship and submit it to the Faculty

    Mentor.

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    Have continuous interaction with the Faculty Mentor, Placement

    Manager and the Company Mentor.

    Report constraints if any, to the Faculty Mentor without delay.

    Submit weekly progress report to the Faculty Mentor.

    Endeavor to secure pre-placement offer in Summer Internship

    Company through dedicated work and result orientation.

    2.5 Documentation and Presentation of the Final Report

    The final report contains information about company and the project

    undertaken during the SIP months period. The format for project reportwould be:

    Cover page (Format of cover page is in Annexure I)

    Certificate of summer internship

    Acknowledgement (approx. 250 words)

    Contents

    Executive Summary (approx. 500 words)

    Objective (200 300 words)

    Company profile (approx. 1000 words); to include and highlight CSR

    initiatives, ethical practices (approx. 300 words); socio, economic,

    environmental responsibilities undertaken (approx. 300 words)

    Working methodology (research/study/field job) (approx. 500 words)

    Analysis (charts, diagrams if required) (approx. 2000 words)

    Recommendations/suggestions (approx. 500 words)

    Limitations of the project (approx. 200 words)

    Learning (approx. 1000 words)

    References

    The report should be of 6,000 - 8,000 words with graphs and charts.

    A student needs to submit the project report in the following

    manner:

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    1 soft copy each for company and faculty mentor

    The text material should be typed with one and a half spacing between

    the lines. Twelve point font size is to be used in Times New Roman

    fonts.

    Beginning with the first page of Chapter 1/Section 1, pages are to be

    numbered consecutively in Arabic numerals. Small Roman numerals

    should be used for all preceding pages, with the exception of the title

    page which is unnumbered.

    Allow yourself adequate time to go through the manuscript word by

    word, line by line and page by page, ensuring that all typographical

    and other errors are removed. Examiners are going to check

    references and quotations to see whether they are accurate.

    When you are satisfied that all the necessary revision has been

    completed and the project report is ready for submission, you should

    sign a declaration that the work is original and it is ready for

    examination. The declaration needs to be a part of your project

    submission.

    3. INTERNS - IN THE ORGANIZATION

    3.1 Attendance Policy

    100 percent attendance is mandatory. If an Intern is not in a position to

    attend on any day during Summer Internship, he/she shall obtain prior

    approval of leave from Company Mentor and Faculty Mentor. Absence

    without prior approval of leave will be viewed seriously and may lead to

    termination of Summer Internship.

    Absolute attendance (100%) is a symbol of dedication and commitment of an

    Intern. Analysis of the previous Summer Internship experiences proves that

    those with good attendance record performed better during Summer

    Internship and secured Pre-placement Offer (PPO).

    3.2 Conduct of Interns

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    The Interns must bear in mind that they are the ambassadors of IILM and

    conduct themselves in the manner befitting the IILM standards. IILM expects

    the Interns to maintain high professional and social standards. The interns

    should conform to the rules and regulations of his/her place of work. It is

    particularly important to be regular, punctual, obedient, honest and sincere

    at work. Unprofessional behavior, dishonesty, misconduct, indiscipline,

    irregularity at work and unsatisfactory performance will lead to cancellation

    of internship of the student.

    Do's and Don'ts for Students during Summer Internship

    Do's: Interns should -

    Get an overview of the Company/Industry in which they are placed.

    This includes understanding the core business of the company,

    organizational chart, key personnel in the company, manufacturingunits, marketing channels, financial policies, etc.

    Make an analysis of the company vis--vis the industry and prepare

    SWOT analysis.

    Always maintain formal dress code.

    Always be polite in dealings and maintain cordial relationship with the

    Company Executives.

    Always be positive and open to suggestions.

    Maintain strict confidentiality of company information.

    Consult Faculty Mentor or refer textbooks to reinforce relevant

    concepts.

    Always submit bills in time when reimbursement is to be claimed. Get

    conversant with company policies/rules before incurring expenditure.

    Focus on assignment and complete the individual tasks allotted on

    schedule.

    Don'ts: Interns should not -

    Criticize the company policies and/or Company Executives. Criticize or make adverse comments about IILM and/or Faculty Mentor.

    Misuse the facilities offered by the company.

    Go to meetings and presentations unprepared or ill-prepared.

    Be late.

    Leave the office without prior permission from the Company Mentor.

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    Be impolite or rude to Company Executives.

    Exceed the work given by the Company Mentor and collect information

    that is confidential in nature.

    Hold back any material/equipment/accessories provided by the

    company on a returnable basis. Interfere in third party assignments.

    Encourage friends visiting workplace during office hours and cause

    inconvenience to others.

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    4. ROLE AND RESPONSIBILITES

    4.1 Faculty Mentor

    The role of the Faculty Mentor is to facilitate the Intern to undertake a

    meaningful On-Job Training and Summer Training Report, provide necessaryoperational and academic guidance and to facilitate evaluation, with the help

    of the Company Mentor while the Summer Internship is in progress. The

    Faculty Mentor would be involved at all stages of Summer Internship.

    Expectations from Faculty Mentor-

    Prepare the students for summer internship

    Familiarize Interns with evaluation process, parameters and schedules.

    Guide/facilitate Student Interns in achieving the targets/tasks as

    assigned by the Summer Internship Company and tracking their

    performance on a weekly basis.

    Evaluate the mentees performance and SI project.

    It will be highly appreciable that the Faculty Mentor takes the initiative to

    hold discussions with the Company Mentor along with the Interns. This would

    help the Faculty Mentor to assess the student's progress in his/her

    respective project, the quality and the quantity of work put in by the Interns.

    These discussions would also help the Faculty Mentor to judge the behavior

    of the Interns in the company, and the relationship the Interns maintain with

    the other executives/staff of the company.

    4.2 Placement Team

    Placement Team is responsible for timely generation of Summer Internship.

    Placement Managers will be responsible for-

    Liaising with the corporate and maintaining good relationship with the

    concerned Company Mentors in the Summer Internship organization.

    Ensuring conduct of orientation for the student interns at the Summer

    Internship company during the initial days.

    Obtaining feedback from the company on the performance of theInterns.

    4.3 Company Mentor

    The Intern is expected to be rotated in various functional areas of the

    organization so as to provide him/her knowledge and experience of the

    functioning of the same. In addition, the Intern is to be assigned a project on

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    a theme relevant to the needs of the organization and possibly of the

    student.

    Induction to make the trainees familiar with the hierarchy of the

    organization Training work related training, field training, data collection training

    and presentation of report

    Target sets target to make trainees complete their report in time.

    Assessment of target achieved and providing the feedback.

    Keeping in touch with the Faculty Mentor.

    5. SUMMER INTERNSHIP ASSESSMENT

    Summer Internship is equivalent to 2 courses and therefore the evaluation of

    Summer Internship is critical to the Interns overall performance.

    The various stages of evaluation and weightage at each stage are given

    below:

    DETAILS OF ASSESSMENT PLAN

    Mentor Mentee Constant Interaction 50 marks

    The total marks out of 50 will be allotted on the basis of:

    High commitment to learning showcased by the intern

    Preparation of industry/company profile after commencement of the

    Summer Internship and submitting the same to the Faculty Mentor

    Regular interaction of the mentee with the mentor. The mentee mustregularly interact with the mentor during 6/8 weeks of summer

    internship atleast once in a week by email/phone/ face-to-face

    meeting.

    Progress Reports - Minimum 3 progress reports should be submitted to

    the faculty mentor as per the calendar in Annexure VI.

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    Summer Internship report ( 50 marks)

    The grading will be done by the mentor as per the format Annexure IV.

    Final Viva and Presentation ( 5 0 marks)

    It will comprise of the presentation given by the mentee to a panel.

    Feedback forms submitted by Industry M entors ( 5 0 Marks)

    On the basis of the feedback given by the industry mentors at the end of the

    SIP Tenure, students will be graded out of 50 marks

    The industry mentor may judge the student on-

    Completion of the project

    Field Work

    Quality : Depth, Content & Analytical Ability

    Presentation Clarity, preciseness & Communication

    Implementation

    Initiative & Drive

    Logical / Analytical Ability

    Communication Skills Application & Knowledge Base

    Punctuality & Sincerety

    Originality

    Interpersonal Relations & Teamwork

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    ANNEXURE I - FORMAT OF COVER PAGE

    SUMMER TRAINING REPORT

    on

    PROJECT TITLE

    NAME OF THE COMPANY

    Submitted in partial fulfillment of the requirements of

    Post Graduate Programme

    by

    Name of the Student

    Batch

    Roll No.

    IILM Institute for Higher Education

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    New Delhi

    ANNEXURE II - DECLARATION FORM

    I hereby declare that the Project work

    entitled___________________________________________

    _____________________________________________ (write the title in Block Letters)

    submitted by me for the Summer Internship during the Post Graduate

    Program to IILM Institute for Higher Education is my own original work and

    has not been submitted earlier either to IILM or to any other Institution for the

    fulfillment of the requirement for any course of study. I also declare that no

    chapter of this manuscript in whole or in part is lifted and incorporated in this

    report from any earlier / other work done by me or others.

    Signature of Student: _____________ Signature of Company Mentor:

    ___________

    Name of Student: ________________ Name of Company Mentor:

    ______________

    Designation:

    __________________________

    Date: Date:

    Place: Place:

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    ANNEXURE III - FORMAT FOR I, II & III PROGRESS REPORTS

    Name of the Student: Enrollment No.

    Name of the Company:Location:Name of Faculty Mentor:Name of Company Mentor:Progress of the training:Description of tasks:Learning from experience:Achievements:

    Date : Signature:

    Note: Each report (approx. 1000 words) should be submitted as per

    the dates mentioned in the SIP Calendar (Annexure VI)

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    ANNEXURE I V - FINAL EVALUATION PROJECT REPORT

    Enrolment No.:

    ____________________________________________________________________

    Name of Student:

    __________________________________________________________________

    Name of the Company:

    ______________________________________________________________

    Location:

    _________________________________________________________________________

    Name of Faculty Mentor:

    ____________________________________________________________

    Name of Company

    Mentor:___________________________________________________________

    Sl.

    No. Description

    Max

    Marks

    Marks

    Awarded

    1

    Project completion: Initial projectspecifications; planning efficiency; meetingdeadlines; variance with respect to theproject report.

    10

    2

    Quality of Report Structure: Adequatereport writing; formatting; conformity toguidelines; contours of project; properspelling, grammar, appropriate language.

    10

    3

    Content: Description of project; accuracy offacts; relevance; research undertaken;approach; data collection; analysis,technical details; objectives achieved;illustrations.

    10

    4 Competence: Approach to the project;overcoming complications; managementand organization; reliability and punctuality;individual contribution to the project;identifying and valuing learning outcomes;

    10

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    developing strategies to meet thecontingencies.

    5

    Achievements/Recommendations:Objectivity of recommendations; logicalconclusion; practical implications of the

    findings.

    10

    TOTAL 50

    ANNEXURE V - FINAL EVALUATION - PRESENTATION

    Enrolment No.:

    ____________________________________________________________________

    Name of Student:

    __________________________________________________________________

    Name of the Company:

    ______________________________________________________________

    Location:

    _________________________________________________________________________

    Name of Faculty Mentor:

    ____________________________________________________________

    Name of Company Mentor:

    __________________________________________________________

    Sl. No. DescriptionMax

    Marks

    MarksAward

    ed1 Quality of Presentation: Scope, objective & 10

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    structure of presentation, use of supportingmaterial for presentation

    2Content: Logical sequencing of ideas,application of managerial tools to business

    10

    3

    Communication ability: Clarity of thought &

    expression, correct usage of language,transforming ideas into proper presentation,delivery style, eye-contact, body-language andconfidence

    10

    4

    Findings/ Recommendations: Focusedanalysis of the findings, substantiating withpractical applications, stimulating further workin the area

    10

    5Handling Question Answers session:Preparedness for questions, convincing andprecise response to questions

    10

    TOTAL 50

    ANNEXURE V I - SIP CALENDAR

    May, 2011

    Monday Tuesday

    Wednesda

    y Thursday Friday Saturday Sunday

    1

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    2

    Summer

    Internship

    Inception

    3

    Initial

    Reporting

    Days

    4 5 6 7 8

    9 10 11 12

    Last date for

    Submission

    of first

    report to

    Faculty

    Mentor

    13 14 15

    16 17 18 19 20 21 22

    23 24 25 26 27 28 29

    30 31

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    June,

    2011

    Monday Tuesday Wednesday Thursday Friday Saturday Sunday

    1 2

    Last date

    for

    Submission

    of II

    Progress

    report to

    Faculty

    Mentor

    3 4 5

    6 7 8 9 10 11 12

    13 14 15 16 17 18

    Last date

    for

    Submission

    of III

    Progress

    report to

    Faculty

    Mentor

    19

    20 21 22 23 24 25

    Reminder

    to students

    about

    preparation

    of final SIP

    report

    26

    27 28 29 Feedback

    from

    Company

    Mentors

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    July,

    2011

    Monday Tuesday

    Wednesda

    y Thursday Friday Saturday Sunday

    1 2 3

    4 5 6 7 8 9 10

    11

    Submissio

    n of SIP

    report toMentors

    12 13 14 15 16 17

    18

    SIP Viva

    And

    Presentatio

    ns

    19

    SIP Viva

    And

    Presentatio

    ns

    20

    SIP Viva

    And

    Presentatio

    ns

    21

    SIP Viva

    And

    Presentatio

    ns

    22

    SIP Viva

    And

    Presentatio

    ns

    23

    SIP Viva

    And

    Presentatio

    ns

    24

    25 26 27 28 29 30 31

    22

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    ASSESSMENT MAP

    This table shows main assessment methods which are used across module

    and its stages:

    Methods of Assessment

    Module A1 A2 A3 A4 A5

    SIP * *

    Notes:

    A1: Individual test/ Assignment

    A2: Group Assignment/ ProjectA3: Open Book Examination

    A4: Close Book Examination

    A5: Presentation

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    TEACHING MAP

    This table shows main delivery methods which are used across module and

    its stages:

    Methods of Delivery

    Module T1 T2 T3 T4 T5

    SIP * * *

    Notes:

    T1: Lectures

    T2: Seminar/ Tutorials

    T3: Live Projects & Presentations

    T4: Lab Session (practical exposure to a real life situation)

    T5: Guest Lectures/ Industrial Visits

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    CURRICULUM MAP

    This table shows the main learning outcomes which are developed and/or

    assessed in this module:

    Methods of Delivery

    Module L1 L2 L3 L4 L5 L6 L7 L8 L9

    SIP * * * * * * * * *

    Notes:

    L1: An understanding of organizations, their external context and their

    management.

    L2: An awareness of current issues in business & management which is

    informed by research & practice in the field.

    L3: An understanding of appropriate techniques sufficient to allow

    investigation into relevant business & management issues.

    L4: The ability to acquire & analyze data and information.

    L5: The ability to apply relevant knowledge to practical situation.

    L6: The ability to work & lead effectively in a team based environment.

    L7: An improvement in both oral & written communication skills.

    L8: Be cognizant of the impact of their individual & corporate actions on

    society and recognize ethical business practices.

    L9: Be sensitive to the social economic and environmental responsibilities of

    business.