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SIP Communicator Training Chris Joannou Slide 2 What is SIP?What is SIP? Overview of SIP CommunicatorOverview of SIP Communicator Site requirementsSite requirements Supported FeaturesSupported Features Logging onto domainsLogging onto domains Creating dial plansCreating dial plans Creating extensionsCreating extensions Configuring handsetsConfiguring handsets Agenda Slide 3 Service flagsService flags Creating group mailboxesCreating group mailboxes Creating auto attendantCreating auto attendant Creating hunt groupsCreating hunt groups Creating conference bridgesCreating conference bridges Hands-on setting upHands-on setting up User web interfaceUser web interface Agenda Slide 4 SIP = Session Initiation Protocol Used to: Set up sessions Modify sessions Tear down sessions RTP used to transport voice packets SIP IP CONNECTION What is SIP? Slide 5 Overview of SIP Communicator Slide 6 SIP COMMUNICATOR - REDBUS Slide 7 Requirements: Spitfire xDSL Spitfire xDSL Separate from data network Separate from data network Recommend PoE Switch is if more than 4 handsets. (Handsets come with local PSU) Recommend PoE Switch is if more than 4 handsets. (Handsets come with local PSU) SIP handsets SIP handsets SIP COMMUNICATOR - SITE REQUIREMENTS Slide 8 Inbound DDI Outbound CLI Configuration Hunt groups: 3x stages + 1x Final stage to Extension, AA, hunt group, shared mailbox Conference: 3 parties Conference Bridge System Speed Dials Auto Attendant Multiple Night Service (Manual or Auto) Call Mobile Twinning Mixing. (Barge In, Tech Mode, Listen In Mode) Extension Voicemail Group Voicemail Voicemail to email Remote Voicemail Retrieval Calling Cards SUPPORTED FEATURES Slide 9 Redial Call Logs: Incoming, outgoing, missed Hold: depends on line keys configured Mute/Un-mute Call Forward: Busy, No answer DND Call Waiting Transfer: Blind, Announced & Direct to Voicemail Speaker/ Hands-free Call Pick Up Block Calls by CLI Programmable Function keys: SNOM 320/360 & T28 & T26 Handset Phonebook Handset Volume Adjustment: Handset, Speaker, Headset Headsets Display Contrast Instant Messaging (Yealink T28, T26, T22) Slide 10 User Web Interface Account ManagementAccount Management Change Voicemail SettingsChange Voicemail Settings Change Call Divert SettingsChange Call Divert Settings Change PasswordsChange Passwords Setup Mobile TwinningSetup Mobile Twinning SUPPORTED FEATURES