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Transcript of Since 1911 - October 2011
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8/4/2019 Since 1911 - October 2011
1/8
Two issues ago of this
newsletter I began a
five-part series on why
some agents just seem todo better than others even
in challenging times. Last
month I diverted to a topic
that came up as a result of
a radio interview with one of our communitys
most prominent citizens. In this issue I will
return to the promised discussion. As I
mentioned in July, the conclusions I have drawn
have come from meetings with individuals and
groups of our own agents, and agents and
owners of other companies. I am continuing
those discussions in our branches, which may
mean that my conclusions will be amended by
new input. Recently at our East Aurora branch
I had a chance to hear from a significant
majority of our agents there. The themes were
clear and consistent with what has been
expressed to me elsewhere: market time is
extending in some price ranges (higher);
numbers of properties on the market seem to be
growing in proportion to price (the higher the
price, the more available and the longer it seems
to take to find buyers); just putting deals together,
even with willing buyers and sellers, is tougher
as is the financing of those deals; accuracy in
CMAs is a greater challenge reflecting softer
prices in some areas and price ranges; and
perhaps most difficult to deal withthe
generally bad financial news all over the media
is impacting public psychology and not in a good
The Value ofGood CustomerRelationsA message from Peter F. Hunt,Chairman & CEO
Issue 37 The official newsletter of HUNT Real Estate Corporation October 20
David Knox Our Socks Off!A recap from The Business Leaders
Meeting with David Knox!
Continued on inside cover
Location, Location, Location!HUNT ERA has teamed up with ListHub!
Learn how this tool can help your business grow!
Century 21 Capital Realty Group Acquiredby HUNT Real Estate ERA in Rochester
We are pleased to announce the acquisition of
Rochester-based Century 21 Capital Realty
Group. Century 21 Capital Realty Group
was a franchise of Century 21 LLC, a real
estate corporation comprised of approxi-
mately 7,700 independently owned and
operated franchised broker offices worldwide.
Century 21 Capital Realty Group operated
both commercial and residential real estate
brokerage divisions in Greece, NY and the
Greater Rochester area.
Richard Baart, formerly broker owner and
manager of Century 21 Capital RealtyGroup, is a 30 year veteran in the Rochester
real estate community and a well-known
volunteer and philanthropist. Over the years,
he has built a solid team of over 20 real estate
sales professionals who specialize in both
residential and commercial real estate, all of
whom will transition to the HUNT ERA |
Columbus Division Greece branch. The tran-
sition will add over 50 active listings to HUNT
ERA | Columbus Division increasing our
regional market share to almost 10% in sales
volume.
"In these tough economic times when many
companies are struggling to maintain their
business base, we remain optimistic and stay
focused on opportunities to expand our sales
force," said Peter Hunt. "The C-21
acquisition was a perfect play strategica
to grow our market share and solidify o
presence in the Rochester region."
HUNT ERA | Columbus Divisi
currently operates five branches strate
cally located throughout Rochester
Brighton-Pittsford, Greece, Perinto
Webster, and Canandaigua. HUNT ER
has plans to aggressively grow market sha
in the Western New York region a
beyond, and because Century 21 Capi
Realty Group has a strong presence
those geographic areas, this acquisition w
expand HUNTs reach in the Roches
area.
We are pleased to welcome this excit
new group, and we look forward to worki
with our new agents!
Dick Baart
Ralph Annucci
Nancy Baart
Tracy Bill
Jerry Byrnes
Joe Camar
Bernadette Catlin
David Elsperger
Carol Gaelens
Jeff Leusch
Dick Lippa
Rhonda McGonne
Georgi Musso
Tod Myers
Chris Olyer
Paul Sausa
Tom Scheuerman
Samantha Smith
Donna Sullivan
Barbara Thomas
Bonnie Timmons
Rich Vogelzang
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8/4/2019 Since 1911 - October 2011
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way. There was good news, too. Our agents in
East Aurora value coming into the office and
enjoy the energy of the team environment
and the group learning that takes place there.
They believe that touring our new listings is
critical to working together successfully and
knowing our inventory. These positive attitudes
show which helps explain why this branch is
doing well.
In July I cited the first reason why some agents
seem to do better than others: They are learners
and are constantly seeking to improve their
knowledge and skills. One of the positive
byproducts of a commitment to professional
development is good customer relations,
which is the second reason why some
agents seem to do better than others.
How many customers have a poor initial
experience with the real estate industry because
of a random contact with an agent who simply
didnt know what they were doing, or never
called back a customer, or never responded to
an electronic inquiry on a listing, or created such
a poor impression at an Open House that the
customer turned around and left, or who
fumbled an in-bound phone inquiry on an
individual listing? Even the best training will not
adequately replace productive real-world
experience. It is safe to say that our industry isperceived and received as poorly as it is at least
in part because of sour first impressions of our
agent population. While certainly not universal,
given average agent productivity, there is a
possibility, perhaps even a strong possibility, that
a random customer experience will be a
turnoffwhich we cannot afford in the market
environment we now are experiencing.
At HUNT, we take the first customer
contact very seriously and refuse to risk
creating a poor first impression. How?Back in 1990, we created the first-ever real estate
industry customer service center,
designed to build a positive first impression with
customers responding by phone to any form of
advertising. All calls are sourced and then
electronically transferred to the appropriate
agent. Data is collected on buyer response by
media, time of day, day of week, etc. so that the
company and individual agents can plan
appropriate marketing designed for the highest
potential rate of return. No other company
The Value of Good Customer Relations...continued from cover
offers anything like it. HUNT University
provides Open House training, and HUNT
Marketing and HUNT Technologies offer
industry leading electronic lead generation and
conversion systems to provide connection between
the inquiring customer and the appropriate agent.
All HUNT customers become members of The
Realty Club, created in 1995 to provide a
complete set of homeownership services. Your
company is the only fully-integrated real
estate and homeownership services
organization (the company Vision ), offering
transactional assistance, mortgage products at the
lowest rate guaranteed, title services, insurance
services, and even home-building. All HUNT
customers are surveyed to measure their
expectations against actual services delivered.
At HUNT we also consider cooperating brokers
and agents as customers and always attempt to
make their experience with us as positive as
possible. Thats why we created ProShowas the
simplest and easiest way to show a house. If our
listings are the easiest to show, they will be shown
more, insuring that we will derive the highest value
possible for our clients.
Many of our agents who are thriving in these
challenging times are using all the tools available
only to HUNT agents to build their reputation for
exceptional customer service. I could list manyexamples, but one in particular comes to mind.
Jenny Gerhartfrom our Lancaster branch
originally came up with the My Team
brochure idea, which I promptly co-opted to
make available to all of our agents. Jenny wants
her customers to know that she has a team working
with her that ensures the highest quality, most
complete service available. Jenny is committed
to the best and most complete customer
service, and her service delivery and
success are testimony to the truth of her
claims. Everyone in our organization has the
same opportunity. Please take advantage of the
opportunity that is uniquely yours as a HUNT
agent.
RelocationAppreciationProgramA message from Mary Croglio
Thank you and congratulations to t
following branches and agents that clos
outgoing referrals in the month of Augu
The total commission to the agents w
$6,792.
Brighton-Pittsford
Esther Krakower
Camillus
David Manzano
Carthage
Kent Burto
Greece
Tracey Dedee
HUNT Commercial
Jane Munro
KenTon
Karen Loffredo
Susan Meyers
Liverpool
Bob Joeckel
Orchard Park
Colleen Brunelle
Perinton
Eric Whitlock
Relocation
Beatrice Dunwoodie
Webster
Patrick Pellegrino
Williamsville-Clarence
Joel Calabrese
Jennifer Maxian
Cynthia Winnie
Williamsville Village
John & Joe Rubino
Thank you to all the agents & branches
all your hard work!
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8/4/2019 Since 1911 - October 2011
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Your Friend In Realty Express
Fifteen years ago we commissioned a
marketing consulting firm to do a series of
focus groups with our customers,competitors customers, for sale by owner
types, and our agents. We began with a
hypothesis that our customers wanted
options when it came to buying and selling
their homes. Five options were created and
presented at some point to the people in
each of the focus groups.
The outcomes, while not entirely
surprising, were somewhat disheartening
for those of us that believed that everyone
should see all the value we bring to real
estate transactions. What we learned was
that customers had a very limited idea of
what we did to earn our commissions. We
also learned that they would see real value
in enhanced services, if they could be easily
communicated. Many would be willing to
pay more for these services, while others
would also be interested in paying a fee for
a very limited set of services.
Our solutions were the introduction of
Seller Select, the first time in real estate
history when a seller could select their level
of service and commission and, upon the
encouragement of our top agents the cre-
ation of Realty Express. At the time, many
of our agents were suffering from loss of
some customers to a group that billed
themselves as a real estate marketing com-
pany (not a broker) who charged a fee
up front and provided limited service. We
were losing listings. Action was
demanded by our agents. Some wanted the
BNAR to put a stop to them. Others wanted
a boycott of showing their listings. Still
others saw the opportunity. The opportunitycame in two forms: to go and list the homes
that were only on a marketing agreement;
and to create a competing, better system.
Hence the birth of Realty Express, a fee-for-
service broker offering listing services only.
The target market is and always has been the
committed do-it-yourself home seller, what we
lovingly call FSBOs (fizz-bos). Over the last
twelve years, Realty Express has gone about
the business of offering a solution to the
do-it-yourselfer providing a limited set of
services for a fee up front. Clients of Realty
Express can convert to full service through
HUNT Real Estate ERA and receive a credit
toward their commission of most of their
payment.
In the last year, many of the Realty Express
clients converted to HUNT ERA listings. Still
others were referred to Realty Express by our
HUNT ERA agents, who received a fee for
the referral. The Buyers that call on Realty
Express listings are referred to HUNT ERA
agents, many of whom have sold houses to
these callers. Realty Express is a steadily
growing resource for HUNT ERA agents and
our core companies as well.
Learn how Realty Express can be an asset to
your career. Contact Gary Utech, COO, to
learn how you can participate and increase
your earning opportunities. Find a new friend
in Realty Express!
Welcome to HUNT
At HUNT, our agents are our most valuab
assets, so we pursue every opportunity
attract and develop the right talent in o
organization. We thank these fi
professionals for choosing a career in r
estate and us as their team.
Please join us in extending a warm HUN
welcome to these individuals and wishi
them much success in their careers with
Nicholas Berst / Lancaster
Kimberly Canoy / Hamburg
Ashley Cleary / Amherst
Arthur Cooper / Saratoga Springs
Jeffrey Crannell / Oneida
Susan Dillon / Perinton
Iftikhar Farooqui / Loudonville
MariaLisa Giglia-Remington / Amherst
Cheri Horan / Cicero
Syed Hussnain / Loudonville
Kellie Kieley / Loudonville
Julie LaMastra / Williamsville Village
Malcolm Lane / Canandaigua
Joseph Lops / Williamsville-Clarence
William Lynch / Chittenango
Scott Molanare / Cicero
Terri Perl / East Aurora
Geneiva Ann Radomski / Fayetteville
Justin Reitz / Wheatfield
Colette Rosati / ScottsdalePaul Rubino / Williamsville Village
Andrea Ruzzine / Lockport
Nicholas Sofos / Scottsdale
Lynne Smith / Lancaster
Michael Swanson / Scottsdale
Thomas Tait / Cazenovia
Gary TraMontana / Webster
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8/4/2019 Since 1911 - October 2011
4/8
David Knox Our Socks Off !
Hundreds of our dedicated HUNT real
estate professionals were empowered by
renowned speaker, David Knox, at our
recent 100th Anniversary Celebration
Speaker Series event. Events took place inBuffalo, Syracuse and Rochester, and
between 40-50% of our agents attended!
This is a fantastic statement about your
commitment to the business, and your
interest in furthering your education at a
time when it matters most. David Knox
delivered an empowering and entertaining
- talk about the challenges we face in todays
real estate marketplace, and gave us all a
tremendous amount of information and
strategies to help us see it through.
There is no denying that the economic
situation today presents increasing
challenges for all of us, and especially for the
buyers and sellers we serve. David Knoxs
tools help us better service our clients and
successfully guide them towards achieving
their goals even in a challenging market.
HUNT Real Estate ERAs exclusive
relationship with David Knox Productions
brings his hundreds of on-demand videos,
DVDs and training materials to all of our
agents and managers at no cost! All you
need to do is log on to HUNTUniversity.com
HUNT Real Estate ERA agent namedMost Talented Realtor in NYS
Not only has he been a top producing real
estate broker for over 30 years, but he has
been playing drums in bands & performing
live for 50 years!
David Hanlon, a Licensed
Associate Real Estate
Broker with HUNT Real
Estate ERAs DeWitt
branch, was recently
named New York States
Most Talented Realtor in a competition
held by the New York State Association of
REALTORS at the Turning Stone Resort
and Casino in Verona, New York.
Realtors from across the state submitted
applications to take part in the competition
which showcased a variety of talents. This
was Hanlons first year entering the show
where he played drums to Peter Gun by
Henry Mancini before impressing the
audience with one of his signature drum solos.
The judges awarded him first place.
Hanlon has led his own band, Dave Hanlons
Cookbook, for the last 29 years. He has won
numerous awards over the years and is the
recipient of the Syracuse SAMMY Hall of
Fame Award. Hanlon has played drums on
over 30 CDs and continues to perform in
Central New York at several live shows
throughout the year.
He was sales agent of the year in 2010, in the
HUNT DeWitt office.
Dear David, Congratulations to you from your friends
at HUNT ERA!
and click on the David Knox logo in t
upper right hand corner of the page.
For those who may have missed this rece
Speaker Series event, you should consid
watching Knoxs new video series, Prici
Listings in a Changing Market, availab
exclusively through HUNTUniversity.co
Taking a mere 27 minutes to view this tim
series of three videos will give you t
knowledge you need to price listings right
todays market, and have them SELL inste
of SIT!
Congratulationsto the followingbest branchperformersfor August!
Congratulations to
following branches
their August performa
against plan as measu
by written company dlar. These branches are ranked in or
from the top as a percentage over pl
Awesome job in August!
1. Carthage/Evans Mills (Syracuse)
2. Oneida (Syracuse)
3. Manlius (Syracuse)
4. Lewiston (Buffalo/Niagara)
5. Liverpool (Syracuse)
6. Williamsville Village (Buffalo/Niagar
7. KenTon (Buffalo/Niagara)
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8/4/2019 Since 1911 - October 2011
5/8
Memories of the 2011 United Way Golf & Wine Outing
HUNT Real Estate Corporation and HUNT
Mortgage are pleased to report that the 2011
United Way Golf Outing and Wine Tour held
on September 22nd was another great
success! With the help and generosity of our
golfers and wine tour participants, the eventraised over $14,000 to benefit the United Way.
This years winning foursome from the golf
tournament was John Rubino, Joe Rubino,
John Mitchell and Kevin Myszka from the
Williamsville Village branch. The men's long
drive contest was won by Patrick Stanchak,
Business Development Manager from our
Lewiston, Lockport and Wheatfield
branches. The womens longest drive was
won by Lisa Faeth from our Perinton
branch, and Closest to the Pin for mens
and womens was won by John Rubino
and Lou Ann Spaulding of our Hamburg
branch.
By all accounts, the day's festivities, which
included the golf tournament, wine tour,
Chinese Auction, Live Auction, lunch
and dinner, were enjoyed by all.
HUNT Real Estate Corp. and the Unit
Way would like to thank everyone w
came out to support the event as well as o
corporate sponsors: The Buffalo New
Copier Fax Business Technologies In
Fidelity National Title, LVBW AccountanRBC Wealth Management, ERA Franch
Systems, The PCA Group, and Underbe
& Kessler, LLP.
Check out the fun-tivities in livi
color BELOW!
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8/4/2019 Since 1911 - October 2011
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Recognizing our Top SalesAgents of the Month
July 2011 August 2011
Buffalo/Niagara
Amherst / Kelly Poulos
East Aurora / Rosa McCabe
Hamburg / Patty Manns
KenTon / Larry Beanan
Lancaster / Donnalea Nykiel/Marcie Kolb
Lewiston / Barb Kivi
Lockport / Cheyanne Seelau
Metropolitan / Ellen Daly
Orchard Park / Geralyn Bonilla
West Seneca / Cynthia Stachowski
Wheatfield / Kelly Ryan
Williamsville-Clarence / Sharon Frisicaro
Williamsville Village / Bonnie Clement
Rochester
Brighton-Pittsford / Chris Carretta
Canandaigua / Sandi Van Camp
Greece / Kay Carpenter
Perinton / John Denniston
Webster / David Riedel
Syracuse / Carthage-Watertown
Camillus / Crocker Team
Cazenovia / Chary Griffin
Chittenango / Dyan Thompson
Cicero / Tibbits-Agati Team
DeWitt / Ann Mullin
Fayetteville / Hodgkins/O'Hara Team
Liverpool / Starr Nicholas Team
Manlius / Margaret Karim
Oneida / Mary Pat Adams
Carthage-Watertown / Stephanie Akin
Capital District
Loudonville / Anthony Gucciardo
S. Glens Falls / Jennifer Ball
Saratoga Springs / Dan Britten
Buffalo/Niagara
Amherst / Mike McDonough
East Aurora / Christye Peterson
Hamburg / Judy Occhino
KenTon / Marsha McCarthy
Lancaster / Sandy Hockwater
Lewiston / Barb Kivi
Lockport / Patricia Kennedy
Metropolitan / Tim Ranallo
Orchard Park / David Nathan
West Seneca / Pete Scarcello
Wheatfield / Cheryl Polasik
Williamsville-Clarence / Amy Mayfield
Williamsville Village / Bonnie Clement
Rochester
Brighton-Pittsford / Chris Caretta
Canandaigua / Sandi Van Camp
Greece / Frank Cimino
Perinton / John Denniston
Webster / Doug DeMar
Syracuse / Carthage-Watertown
Camillus / Crocker Team
Cazenovia / Nancy Proctor
Chittenango / Sandy Leibl
Cicero / Terry Quigg
DeWitt / Dianne Fecteau
Fayetteville / Judy Winslow
Liverpool / CNY Key Team
Manlius / Patti Mathews
Oneida / Linda Ebby
Carthage-Watertown / Erin Meyer
Capital District
Loudonville / Anthony Gucciardo
S. Glens Falls / Jennifer Ball
Saratoga Springs / Dan Britten
Phoenix AZ
Tempe / Brigitte Mueller and Al Rivera
Scottsdale / Susan Raymond
Location, Location, Location!A message from Bob Scholz, Corporate Training Manager
We have all heard the old adage Location,
location, location!
Location is important but todays sellers are
saying Reports, reports, reports! Sellers
more than ever before want to know what
is going on with their property. They want
to know what is being done to market and
expose their home and what you, the agent,
are doing to Get my home sold!
The Listing Activity Report is a unique tool
that allows you to be on the cutting edge of
reporting. Now HUNT ERA has added evenmore tools to help you report to your seller
and validate your value proposition to your
clients. HUNT ERA has now partnered with
ListHub as a registered broker.
ListHub provides reporting tools so that you
can share the number of times someone views
your listing on over 100 Web sites and search
engines. There are actually over 900 places or
Channels where your listing may appear when
you take into account the sub-syndication ofyour listings.
HUNT ERA has provided this distribution,
reporting and marketing system to all HUNT
ERA agents. All the agent needs to do is sign
up for a ListHub account.
When you, as a HUNT ERA professional,
combine this Internet Activity Reporting with
the Listing Activity Report in OneRealPro,
you uniquely provide more informationyour seller than any other real estate age
Your seller will know about every showi
on their property, every phone call that h
come in, every Open House and t
feedback from every buyer who sees th
property. The client will be able to revi
every task you have performed to mark
and expose their property. No oth
company offers more information and
porting to their sellers than HUNT ERA
If you would like to learn how you can
up your account at ListHub.com and be
offering this expanded reporting to yo
sellers, see your Broker Consultant for t
link to the recorded online course or atte
one of the live HUNT ERA ListHub tra
ing sessions in your area. If you would l
to learn more about using the Listing Act
ity Report go to HUNTUniversity.com.
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8/4/2019 Since 1911 - October 2011
7/8
The HamburgAnnual Moon-dance RideA message from Lisa Avery, Broker Consultant
On a beautiful July evening the sa
associates from the Hamburg and W
Seneca offices treated themselves to
fabulous sail on the Moondan
Catamaran. The weather was perfect, wind was strong and everyone had a gr
time. It was a wonderful way for us to enj
fellowship with our fellow sales associates
HUNT. Activities like this are alway
great time and combining offices just mak
it better!
Compliments to the HUNT Mortgage TeamA message from Tracey Dedee at the Webster Branch
Nancy re-qualified the buyer for a slightly
higher amount and we wrote an offer on
another, better suited, property that just went
on the market. Now, today, only 16 days after
the first deal died, my buyer received the clear
to close on her future home and will be closingnext week.
There is NO DOUBT in my mind that had it
not been for Nancy Frate, Kelly Alaimo, the
underwriter and support staff at HUNT
Mortgage, this would have never come
together for this buyer.
As a side note, since writing the first offer, this
buyer referred me to another buyer and that
transaction closed flawlessly with HUNTMortgage a little over a week ago and I have
two very satisfied life-long customers.
So, HUNT Mortgage, thank you for Always
Being There for me, in All Ways!
Stop Unwanted Solicitation Before it StartsA message from Linda Mallia, President of HUNT Mortgage
Frequently after we have pre-qualified a
potential buyer, they begin to receive
unsolicited offers from various lenders formortgage financing. Understandably, these
potential buyers are extremely upset and
believe that we may have sold or shared
their information with other lenders and
vendors. Nothing could be further from the
truth. While it is upsetting, it is
unfortunately perfectly legal under the Fair
Credit Reporting Act (FCRA). Credit
bureaus are permitted to send offers to
those individuals who have recently had
their credit report pulled. Companies may
contact a buyer by phone or mail, or
perhaps both, in order to solicit our
customers with unwanted offers.
Fortunately, there is a way to help prevent our
customers from experiencing these very frus-
trating and unwanted solicitations. You can
advise your customers on how to opt out
from receiving solicitations that
arise from having credit pulled by a
mortgage lender. Interested individuals
can call 1-800-567-8688, or visit
www.optoutprescreen.com to prevent them-
selves from being contacted by solicitors. The
process takes 5 days for a name to be taken off
the list, and they will be kept off for 5 years.
For best results, customers should be advised
to complete the removal process six (6) days
before having your credit pulled for a
mortgage pre-qualification or application.
I wanted to take a minute to
let you know about the won-
derful experience I had with
HUNT Mortgage recently.
Earlier this year a past client of mine
referred me to a single mom of two
children, one being disabled. The mom
had some challenges to getting qualified
initially and worked with Nancy Frate to get
everything in line in order to buy. I found a
house for this client, only to have it fall apart
at the closing table when the seller failed to
make the repairs outlined in the contract.
My client was absolutely devastated as there
was very limited inventory in her price
range and in the school district she needed
in order to assist with her son's special
needs. She feared she would never be able
to buy a house of her own.
Within hours of the first offer falling apart,
Save The Date!2011 Annual Holiday
and Award Celebration
Save the date for the2011 Annual Holidayand Award Celebra-tion! Dates are listedbelow, so mark yourcalendars!
Syracuse/Watertown/Capital RegioThursday, December 8thGenesee Grande Hotel1060 East Genesee StreetSyracuse, NY 132102-4pm - Award Ceremony4-6pm - Cocktail Reception
Buffalo/Rochester RegionTuesday, December 13thBuffalo Niagara Marriott1340 Millersport Hwy
Amherst, NY 142212-4pm - Award Ceremony4-6pm - Cocktail Reception
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8/4/2019 Since 1911 - October 2011
8/8
Welcome aboard to the over
20 agents and Associate
Brokers of the former C-21
Capital Realty team in
Greece NY, along with
former Broker Owner
Richard (Dick) Baart. Our
existing HUNT team in Greece has been excellent
hosts and hostesses, led by our Broker Consultant,
Catherine Peters, our Regional Business
Development Manager, Jeanne Olson, and our
Administrative Assistant, Margaret Newton. I am
delighted to officially announce you all as part of
our growing Rochester team, and with the support
of HUNT Marketing and Career Development we
are WORKING to make the transition smooth,
seamless and productive!
As we continue to celebrate our 100th anniversary
year, I have received many positive comments and
compliments regarding the series of speaking
engagements we hosted with David Knox, which all
led to many price adjustments as we position our
From the desk of...A message from Louis A. Izzo, Jr., President - Residential Brokerage
inventory for "sale".
Additionally, we have our annual Leadership
Conference approaching soon and that is an annual
reminder that business planning should be well
underway between our Broker Consultants and agents. If you have not reviewed your plan for 2012 and
beyond as of yet, the time is now to make an
appointment and begin planning your goals for 2012.
In addition, our Career Development department offers
a series of tools designed for just that purpose. Contact
Bob Scholz or Laurie Omans for more information.
We are here to help!
In the next month, watch for a new offering through
Career Development known as The Mastery
Program. This one-of-a-kind offering will only beavailable at HUNT ERA in 2012, and is being
written and coordinated with the finest
trainers/speakers and motivators in the real estate
industry. It will be action packed and intense and is
guaranteed to get you producing at record levels if youre
willing to "commit!"
Follow us and join the conversation! HUNTREALESTATE.COM
For more information on these vendor
and to search all of the services availab
through The Realty Club, visit us at
huntrealestate.com.
Featured Realty
Club Vendors
I have also recently begun to visit every HUN
branch (not an easy task anymore!) and will
visiting with all of our folks as we prepare for ne
year in what promises to be another challenging ye
for the residential real estate industry. Invento
levels industry wide in all of our markets ha
dropped significantly and although turnover (t
rate at which our homes sell) is faster than planne
the inventory needs to grow even more to get to mo
desired sales levels.
Our goal remains to provide you with the fin
tools, services and leadership to be more th
competitive everywhere we operate. Our enti
Leadership Team is here for you and we are tota
committed to your success. As we turn the corner
our 2012 fiscal year (Nov 1,) I am Always the
for you!"
Customer Service Compliments
HUNT Real Estate
Corporation would
like to share with you
the kind words that
are being said about
our world-class
Customer Service
team.
Maureen Flavin from the Amherst/Clarence
Realty USA office complimented Customer
Service on their polite and professionalmanners compared to Centralized
Showings.
Kelly Poulos from the Amherst branch
thanks Customer Service for everything
they do. I would not be able to do all that I do,
without all of your help! Thank you so very much!
Joann Parisi from the Wheatfield branch
called for assistance on a few appointments
and listing changes. She was very grateful for
our Always There For You attitude.
Donald Moore from the Liverpool branch,
was very enthusiastic when he called into
ProShow. He said Everyone at ProShow is
absolutely the best. He also stated he
has not previously encountered anyone
who provides the service that we do.
Thank you, to our entire team for
your hard work and dedica-
tionkeep it up!