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    Improve your skills

    Join the European Pool of

    Experts

    Learn how to nd the thinline between social medianetworking and economicinterests of the organization

    ECQA Certied

    Social Media Networker

    PN: 2011-1-ES1_LEO05-35930

    This project has been funded with support from the European Commission. This publication

    leaet - reects the views solely of the author - the SIMS Project consortium - and theCommission cannot be held responsible for any use which may be made of the information

    contained therein.

    Local Training organization:

    EUROPEAN CERTIFICATION ANDQUALIFICATION ASSOCIATION (ECQA)

    The ECQA is a non-prot association, joining institutionsand thousands of professionals from all over Europe andabroad.ECQA provides a world wide unied certication schemafor numerous professions.ECQA brings together experts from the marketand supports the denition and development of theknowledge (Skills Sets) required for professions.ECQA denes and veries quality criteria for Trainingorganizations and Trainers to assure the same level oftraining all over the world. ECQA promotes all certied

    professionals.

    TECHNICAL PROJECT MANAGEMENT:

    Dr. Ricardo Colomo PalaciosUniversity Carlos III of MadridAvenida de la Universidad 2028911 Legans, MadridSpain+34 91 624 59 58www.uc3m.es

    European Certifcation and

    Qualifcation AssociationPiaristengasse 1, A-3500 Krems , Austria

    Tel.: +43 (0)316 815910Fax.: +43 316 815912

    www.ecqa.org

    [email protected]

    All references and list of events are available at:

    www.ecqa.org and www.socialmedianetworker.eu

    SIMSECQA Social Media Networker

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    Overview

    The innovation transfer project ECQA Certied Social Media

    NetworkerSkills (SIMS) deals with professional qualicationand certication of the modern job role of Social Media

    Networker The aim of this project is the transfer of the Social

    Media Networker Skills to the industry. This will provide a

    technological and methodological strategy for online learning

    assessment, recognition, facilitation and qualication for this

    new job role.

    Enterprise 2.0 represents a new paradigm in which employees

    are co-producers of content, knowledge, applications,

    and services in the organization. However, this new

    collaborative strategy requires the participation of forward-

    thinking individuals, who must be socially and technically

    knowledgeable and informed in order to exploit these new

    ways of social networking. All stakeholders in an organization

    can benet from an understanding social media networking

    principles and their implementation. However, this is not an

    easy task. To correctly facilitate these tools, one must learn

    how to leverage them in order to improve marketing, research,communications, customer support, brand reputation,

    competitive intelligence, product development, collaboration

    and knowledge capture.

    Target Groups

    Managers of companies/organizations

    Media professionals

    Information technology practitioners

    Marketing professionals

    Students of media, marketing, management,

    information technology...

    Entrepreneurs

    Unemployed collectives

    Training ProgramUNIT 1: INTRODUCTION

    Element 1 Introduction to Social Media

    Element 2 Social Media Technologies

    UNIT 2: SOCIAL MEDIA SERVICES

    Element 1 Social and Business NetworksElement 2 Blogging and Microblogging

    Element 3 Content Sharing, Recommendation and

    CollaborationUNIT 3: IMPLEMENTATION OF SOCIAL MEDIA SERVICES

    Element 1 Planning, Implementing and Monitoring

    Communication

    Element 2 Enterprise 2.0

    Element 3 Marketing and CRM

    UNIT 4: SOCIAL MEDIA CHALLENGES

    Element 1 Culture of sharing and Online Reputation

    Handling

    Element 2 Legal and Financial aspects of social media

    Element 3Information overload

    ECQA Promotion CentersUniversidad Carlos III de Madrid

    Av. Universidad 30, 28911, Legans, Madrid, Spain

    +34 91 624 59 58

    www.uc3m.es, [email protected]

    I.S.C.N. GesmbH

    Schieszstattgasse 4/24 A-8010 Graz, Austria

    +43 316 811198

    www.iscn.com, [email protected]

    Dennis Gabor College

    Mrnk u. 39. H-1119, Budapest, Hungarywww.gdf.hu/english/welcome , [email protected]

    Alexander Technological Educational Institute of

    Thessaloniki, P.O. Box 141, 57400 Thessaloniki, Greece

    +30 2310 791296

    www.teithe.gr, [email protected]

    Cork Institute of Technology

    Rossa Avenue, Bishopstown, Cork, Ireland+353 21 4326 700

    www-deis.cit.ie, [email protected]

    Training ServicesThe ECQA certied Social Media Networker trainings areoered as

    SEMINARS

    Providing lectures on training content examples and bestpractices.

    E-LEARNING COURSES

    Oering the same content as seminars, but with additionalassignments and homework, through the use of an onlinelearning management system.

    All trainings are modular, based on learning elements as aminimum unit of modularity.

    All ECQA certied trainers and training organizations are trainedto provide the same content for each learning element.

    Exam and CertifcationParticipants who attended the training will have the possibility to

    apply for a ECQA Certied Social Media Networker certicateissued by the European Certication and QualicationAsssociation.

    The certicates are issued for two levels:

    - Foundation level, for participants passing the online exam forUNIT.1 and UNIT.2- Advanced level, for participants passing the online exam forUNIT.3 and UNIT.4 and successfully performing an assignment(based on a case study

    The exam is carried out electronically, using a central exam pool

    of multiple choice questions. For each level the participantshave two hours to complete approximately 50 (foundation) and60 (advanced) questions.

    Participants, who pass the exams for the ECQA Certied SocialMedia Networker successfully, will be able to justify their skillswith a Europe-wide, market recognized certicate.