SIMS Alumni Network Keeping us connected Melissa Chan Lulu Guo Shufei Lei Kavita Mittal Sarah Poon.
-
date post
21-Dec-2015 -
Category
Documents
-
view
217 -
download
0
Transcript of SIMS Alumni Network Keeping us connected Melissa Chan Lulu Guo Shufei Lei Kavita Mittal Sarah Poon.
Overview
• Heuristic evaluation
• Current design
• Demo of the current design
• Results of the pilot study
• Most interesting/useful lessons
• Last iteration
Heuristic Evaluation
• VERN
• Total entries: 31– Severity 0: 2– Severity 1: 12– Severity 2: 14– Severity 3: 3– Severity 4: 0
Heuristic Evaluation
• Main points– Location indication unclear
• Ex 1: Navigation bar
• Ex 2: Menu panel
Heuristic Evaluation
• Main points (cont.)– No feedback/reminder on search– Inconsistencies
• Ex: Different colors for links and headlines
– SIMS Happenings vs. Read & Post News– Other issues:
• No “Forget your password” option at Login• No “Select all” option to email alumni found• No clear explanation what * means
Updated Icons and Color Scheme
• Simplify the look of the website• Easier to identify navigation links• Makes it more fun, less professional
Navigation Changes
• Does the user know where s/he is?• Added shading to icons to identify location
• Added other navigation cues
Bread Crumbs Arrows
Demo of Current Prototype
Pilot Study
• Things we tested
– Organization: SIMS Events and Alumni Events combined vs. separate
– Title/wording: "Read & Post News" vs. "Alumni News & Events"
– Appearance: color scheme/icon version 1 vs. version 3
Pilot Study
• What we measured:
– We use number of mistakes and time to complete a task to measure the different effects of different wording and organization.
– We develop a five-point Likert-type scale to represent level of subjective satisfaction. (1 - not appealing, 5 - appealing)
Results of Pilot Study
• Organization: SIMS Events and Alumni Events combined vs. separate?
– Less time with separate SIMS and Alumni news than combined news pages
– All participants completed the task in approximately the same time
Results of Pilot Study
• Title/wording: "Read & Post News" vs. "Alumni News & Events“?
– "Alumni News & Events" 1 mistake and 1 confusion and did not complete the task as expected
– “Read & Post News” well received and understood
Results of Pilot Study
• Appearance: color scheme/icon version 1 vs. version 3?
– One look was professional (version 1), and the other was very social and friendly (version 3)
– Users’ responses were mixed
Results of Pilot Study
• Additional comments
– Display Options: Short View vs. Long View necessary? Gallery view of alumni?
– Search Options: Only one field search bar is expected in Quick Search
Useful Lessons Learned
• Users forget easily, remind them (bread crumbs, arrows, search query, etc.)
• Conduct more interviews with a variety of alum.
• Don’t feel locked into a design.• Names should be indicative of most
functions in that section.• Colors are not something you
can get users to agree on.
• Create different ‘skins’ for different preferences.
• Change default search options.
• Change display options (remove ‘long vs. short’ since not used).
• Divide up news into separate ‘blocks’.
• Keep names users identified with and retain icons.
Last Iteration…