Simplifying Application Management CIO Strategies SummIT, Mumbai 23 Jun 2011 Rajesh Raghavan.
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Transcript of Simplifying Application Management CIO Strategies SummIT, Mumbai 23 Jun 2011 Rajesh Raghavan.
![Page 1: Simplifying Application Management CIO Strategies SummIT, Mumbai 23 Jun 2011 Rajesh Raghavan.](https://reader036.fdocuments.net/reader036/viewer/2022081519/56649cab5503460f9496c053/html5/thumbnails/1.jpg)
Simplifying Application ManagementCIO Strategies SummIT, Mumbai
23Jun 2011
Rajesh Raghavan
![Page 2: Simplifying Application Management CIO Strategies SummIT, Mumbai 23 Jun 2011 Rajesh Raghavan.](https://reader036.fdocuments.net/reader036/viewer/2022081519/56649cab5503460f9496c053/html5/thumbnails/2.jpg)
SERENA SOFTWARE INC.
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What’s your “Null Release” cycle time?
What is the “Null Release” ?
“If we changed one line of code in our application (or system), how long would it take us to deploy it into production using our regular release process?”
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SERENA SOFTWARE INC.
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How Long Does It Take To Release?
Source: Forrester – February 2011 “Five Ways To Streamline Release Management”
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Simplifying Application Management
Adopt Agile & Lean ITSM
Automate Release Management
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Release Management
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INFRASTRUCTURE
Negative impact on business…
60%
60% of all application failures are release and configuration related.(IDC Survey 2009)
Over 75% of operation teams’ time is spent on managing applications.(Forrester, 2009)
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Key DevOps Challenges
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Development
QA
Operations
Presentation
Middleware
Database
Physical Servers
Virtual Servers
Cloud Servers
DEVOPS TEAMS SERVICE TASKS APPLICATION TIERS INFRASTRUCTURE
× Handover Errors/Bottlenecks
Across Teams
× Growing Volume & Frequency of
Changes
× Application Complexity & Dependencies
× Distributed,Heterogeneous Data
Centers
Updates Bi Weekly
Deployment Weekly
Auditing Weekly
Major Release Monthly
Recovery Emergency
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The Future – Release Automation
Manageability, Visibility, Control
Deploy
Maintain
Remediate
Recover
3rd Party Integration
Sta
ndard
izati
on
Inte
rface
IN
Auto
mati
on
Eng
ine O
UTDevelopme
nt
QA
Operations
Physical Servers
Virtual Servers
Cloud Servers
Release Planning & Tracking
Standardize & Streamline
Process
Smoothen Handoff & Identify
Bottlenecks
De-risk Deployment &
Increase Throughput
Leverage Existing
Investments
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ConfidentRelease
Management
So … Where should you start?
Rele
ase
A
uto
matio
n
Rele
ase
Vault
Start with Release Control to address:• Audits• Emergency releases• Undocumented processes• Poor visibility and communication
Start with Release Automation to address:• Error-prone deployment• High Volume and high Frequency due to Change•Multiple release destinations
Start with Release Vault to address:•Multiple sources of released code• Unsecured production code• Incomplete code audit trail
Rele
ase
C
ontro
l
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Forrester Recommendations
• Start your work at the beginning of the pipeline
• Find like-minded operations professionals and get them onboard
• Admit to your own technical debt
• “Go cloud” – even if it is a private one
• Find your “null release” and track it
• Automate, automate, automate
• Don’t overcomplicate your ALM efforts…
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Agile & Lean ITSM
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Agile & Lean ITSM drives IT-Enabled Business Growth
Alignment(Agile)
Efficiency(Lean)
Low
High
High
IT Enabled Growth
Maintenance Zone
Alignment Trap
11% 7%
74%
Well Oiled IT
8%
Sloan’s IT Alignment & Efficiency Survey
504 RespondentsEvaluated on IT alignment and efficiencySource: MIT Sloan Management Review
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Time to Value Curve – Traditional ITSM
Productivity
Time
Current Productivity Level
Go LivePurchaseApproval
Goal Productivity Level
Time to Goal
• Issues & Risks• Business is a moving target• Users not clear on what they are getting• Heavy resource burden• Significant learning curve• Large up front investment with long wait time for payback
Development Runway: 5 – 6 Months
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Shorten the Runaway
XTraditional
Adaptable
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Time to Value Curve – Adaptable ITSM
Productivity
Time
Current Productivity Level
ModelPurchaseApproval
Goal Productivity Level
Time to Goal
Deploy
Accelerated Time to Goal
Go Live
“Two Wave” Affect
6 – 8 Weeks
Implement OOTB
Incremental Improvements
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Thank You!
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