Simple Systems for a Complex Company - Eric Van Delden

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Simple Systems for a Complex Company

Transcript of Simple Systems for a Complex Company - Eric Van Delden

Page 1: Simple Systems for a Complex Company - Eric Van Delden

Simple Systems for a Complex Company

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Hi, I’m Eric

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Hi, I’m EricI have a complex life.

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Hi, I’m Eric Born Dutch + Irish / Canadian GuatemalaLive Canada China Sweden Germany SwitzerlandStudy Politics Communications DesignWork Design Tech Marketing Recruitment SalesPlay Travel Snowboarding Hiking Marriage Resting

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EF Education FirstTravel / Language Learning / Academic DegreesAbout 35,000 Staff400+ Schools & Offices60+ Countries

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AlmatyAmsterdamAntwerpBangaloreBangkokBarcelonaBeijingBuenos AiresBostonBrusselsBudapestCambridgeCopenhagenDenver

DubaiDublinDusseldorfHelsinkiHo Chi Minh CityHong KongHonoluluIstanbulJakartaLausanneLisbonLondonLucerneLuxembourg

MadridMexico CityMilanMoscowMunichNew YorkOsloOxfordPanama CityParisPragueRio de JaneiroRiyadhSan Jose

Sao PauloSeoulShanghaiSingaporeSt. PetersburgStockholmSydneyTokyoTorontoValettaVancouverViennaWarsawZurich

Our Offices

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LONDON

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BANGALORE

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MOSCOW

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SAO PAULO

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SHANGHAI

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CultureTrust Ownership Passion Detail Quality FlexibilityNo Org Charts - “Kill the Admin”No Standard Processes DecentralizedMake Decisions & Mistakes Like You Own The Place

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CultureYou Don’t Succeed After Many Failures.

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CultureYou Don’t Succeed After Many Failures.You Succeed Because Of Many Failures.

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Complex?

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International

Language Schools

Academic Year

AbroadLanguage

Travel

Travel

Education

Customer Age

E1 Kids

E1 Adults

International

Academy

University Preparatio

n

HULT

Englishtown

Operations

High School Year

Corporate Language Training

Cultural Care

Au Pair

Tours Smithsonian

TravelCollege Study Tours

College Break

Go Ahead Tours

N. America

S. America

Europe

Middle East

Africa

Asia

Australia / NZ

Kids

Teens

Young Adults

Professionals

Boston Zurich Lucerne Shanghai London

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CultureLudicrous SpeedMy idea, your money.Forgiveness, please

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Systems Culture“Cost Conscious”My Little Sister, DataShare (On Weekends)

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CasesCMS Sitecore / Umbraco / WordPressIntranet SharePoint / Convergence / Sitecore / GoogleDocsATS ??? / SmartRecruiters

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Simple / Complex

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SimpleNew Systems are Bathwater

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SimpleNew Systems are BathwaterIf it’s broke, fix it or forget it

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SimpleNew Systems are BathwaterIf it’s broke, fix it or forget itDevelop Experts

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SimpleNew Systems are BathwaterIf it’s broke, fix it or forget itDevelop ExpertsHire Treat Expect Smart

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SimpleNew Systems are BathwaterIf it’s broke, fix it or forget itDevelop ExpertsHire Treat Expect SmartConsumer Approach Corporate Environment

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Complete SoftwareBeautiful SolutionSilver Bullet

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Complete SoftwareBeautiful SolutionSilver BulletCulture

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Simple Systems For A Complex Company