Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability...
-
Upload
augusta-holmes -
Category
Documents
-
view
216 -
download
0
Transcript of Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability...
![Page 1: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/1.jpg)
Performance Planning and Assessment
Silly fad?Useful function?
![Page 2: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/2.jpg)
We have a mission – how’re we doing?
Demonstrating accountability Prioritizing Defending our budget Telling our story Finding opportunities for
improvement Shaping national debate
Why Bother ?
2
![Page 3: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/3.jpg)
Experience We’ve done this for awhile: pavement,
bridge, customer satisfaction, travel time, etc.
Our efforts have helped in budgeting. Current measures are…?
Fears This could be much more work. This could be just a waste of time. We’ll be penalized for things we don’t
control.
Our experience / concerns
3
![Page 4: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/4.jpg)
For example: cause of collisions –’07
4
Speed3%
Disregarded Signal/Stop
8%
Wrong Side/Way1%
Improper Passing7%
Improper Turn2%
DUI6%
Animal in Roadway2%
Environmental Condition
3%
Other/Unknown 11%
Followed too close10%
Failure to Yield11%
Reckless/Improper Driving
12%
Driver Inattention/fatigue
24%
![Page 5: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/5.jpg)
Strategic Management
You and your crew come to work and do stuff The result is what you make/create/produce There is some sort of process that you follow That process uses people and money To get people and money someone must
budget Defending the budget requires performance
evaluation - if how well you do doesn’t matter then maybe what you do doesn’t matter
![Page 6: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/6.jpg)
Strategic Management
So – You need to explain what you do Explain why it matters Map out the processes Explain what good performance means Explain what you need / people and
money Explain how we will measure our
success
![Page 7: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/7.jpg)
Department Workplan Budget
Division Section Budget Workplan
Programs Projects Products Schedules Deadlines Evaluation Progress Reports Weekly
Annual
Individual Performance Plan Performance Reviews
![Page 8: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/8.jpg)
LAWS
Summarized into themes
Used to describe performance and prioritize funding
8
The Composite Picture
OUTCOMES
OUTPUTS
INPUTS
Department Personal
MISSION
CUSTOMER
NEEDS
FEDERAL
![Page 9: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/9.jpg)
Measuring Performance – the framework
System Programs Individuals
Inputs
Outputs
Outcomes
KP071709: Directors Files
efficiency
effectiveness
![Page 10: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/10.jpg)
Inputs- Paint, labor, fuel, equipment
Outputs- Miles of roads striped
Outcomes- Drivers can see the road so fewer accidents and emergency management calls and less driver stress.
10
Performance Measure Examples
Striping Roads
Inputs- fuel, labor, salt, parts, equipment
Outputs- Miles of roads cleared
Outcomes- Increase safety, reduce accidents and emergency management calls and fewer “snow days”
Snow Plowing
Inputs- fuel ,labor, equipment,
Outputs- Number of
passengers moved in FY
Outcomes- mobility and access for people, reduced congestion, lower vehicle emissions
Transit Service
![Page 11: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/11.jpg)
Safety Multi-mobility Maintenance Operations Quality of life Customer service
Outcome “Themes”
11
![Page 12: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/12.jpg)
Sample roll-up
12
![Page 13: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/13.jpg)
System Performance Assessment Report
13
![Page 14: Silly fad? Useful function?. We have a mission – how’re we doing? Demonstrating accountability Prioritizing Defending our budget Telling our.](https://reader031.fdocuments.net/reader031/viewer/2022032313/56649e595503460f94b52f07/html5/thumbnails/14.jpg)
Current Challenges
Establishing goals What do our customers want? What do we think is achievable?
Establishing priorities In a world of scarce resources - What is first among equals? What synergy can be achieved by
combinations? Funding
How much are our customers willing to support?