Sign-Up Guide -...

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Sign-Up Guide

Transcript of Sign-Up Guide -...

Page 1: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign-Up Guide

Page 2: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

TABLE OF CONTENTS

SEASON TICKET AND WAIT LIST MEMBERS

Sign-In

Sign-Up

PARTNER PROGRAMS

Dunkin’ Donuts – DD Perks

Uber

Papa Gino’s Rewards

PATRIOTS365 SHARING (Dunkin’ Donuts – DD Perks and Papa Gino’s Rewards)

Invite Sharers to join your Patriots365 Account

Sign Up from a Patriots365 Account invitation

MISCELLANEOUS

Forgot password/password reset

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Page 3: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

SIGN IN: Already a Patriots365 MemberIf you are already a Patriots365 member, visit www.patriots365.com and follows these steps:

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1) Enter your Email Address or Account ID that you use to sign into your season ticket or wait list account.2) Enter your Password you use for the same account.3) Click the “Sign In” button.

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Page 4: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Oops: Did you get an error message?

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You may receive an error message for several reasons:1) The season ticket or wait list account number or email address you entered does not match what we have on record.2) Your password does not match what we have on record.

If you do not remember your password, click the “Forgot Password” link to reset your password in Account Manager. See pages 51-57 for details.

3) This season ticket or wait list account has not yet signed up for Patriots365.

If you have any questions, please call us at 800-543-1776 or email [email protected] the subject line: Patriots365 Sign In Question.

Table of Contents

Page 5: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

SIGN UP – Become a Patriots365 MemberStep 1: Visit www.patriots365.com and click the “Sign Up: Season Ticket or Wait List Members” button.

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CLICK HERE

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Page 6: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

SIGN UP – Become a Patriots365 MemberStep 2: Sign Up

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1) Enter either your Email Address or Account ID that you use to sign in to your season ticket or wait list account.

2) Enter your account password.

3) Check the box to agree to the Patriots365 Terms & Conditions.

4) Click the “Sign Up” button to submit.

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Page 7: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Oops: Did you get an error message?

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You may receive an error message for several reasons:1) The account number or email address you entered does not match a Season Ticket or Wait

List Member Account on record.2) Your password does not match a Season Ticket or Wait List Member Account on record. If

you do not remember your password, click the “Forgot Password” link to reset your password in Account Manager. See pages 51-57 for instructions.

3) This account is already registered in Patriots365. If so, you will be prompted to sign in.4) You forgot to check the Terms & Conditions box.

If you have any questions, please call us at 800-543-1776 or email [email protected] the subject line: Patriots365 Sign-Up Question.

Table of Contents

Page 8: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

SIGN UP – Become a Patriots365 MemberStep 3: Home PageClick the “View Dashboard” button to view and enroll in your eligible partner programs.

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John Smith

CLICK HERE

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Page 9: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

SIGN UP – Become a Patriots365 MemberStep 4: DashboardClick the “Enroll” button next to the partner program you wish to enroll in.

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Click here to enroll with DD Perks.

See pages 10-21 for more details.

Click here to enroll with Uber.

See pages 22-28 for more details.

Click here to enroll with Papa Gino’s.

See pages 29-36 for more details.

Page 10: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for the DD Perks partner programStep 1: Sign in or sign up for DD Perks

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Click “Sign In” if you are already a DD Perks member. See page 11 for more details.

Click “Join DD Perks” if you need to sign up for DD Perks.See pages 13-21 for more details.

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Page 11: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign in to DD Perks: Already a DD Perks MemberIf you are already a DD Perks member, simply sign in to your account with your DD Perks email address and password. Note: Your DD Perks email address may be different than your Patriots365 account email address.

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1) Enter your DD Perks account email address.

2) Enter your DD Perks account password.

3) Click “I’m not a robot” 4) Click the “Sign In” button.

You will see the Patriots365 “Start Your Touchdown Dance” welcome screen (pg. 20.) after you click “Sign In.”

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Page 12: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Forgot Password/Reset PasswordIf you forgot your DD Perks password, click on “Forgot Password” and enter your Email Address. DD Perks will send you a link to reset your password. Note: Your DD Perks email address may be different than your Patriots365 email address.

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1) Click “Forgot Password”2) Enter Email Address

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Page 13: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for DD Perks: Become a DD Perks MemberIf you are not already a DD Perks member, click “Join DD Perks” to get started.

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CLICK HERE

Page 14: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for DD Perks: Become a DD Perks MemberStep 1: Enter your Personal Information

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CLICK HERE

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1. Enter your personal information into the required fields

2. Accept the DD Perks Terms & Conditions

3. Click “Continue” at the bottom of the page.

Page 15: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for DD Perks: Become a DD Perks MemberStep 2: Enroll a DD CardIn order to become a member of DD Perks you’ll need a DD Card. If you do not have a Card, click “Get a DD Card.” If you already have a DD card, click “Add any DD Card.”

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Click “Get a DD Card” if you don’t have one. See page 16-17 for more details.

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Click “Add any DD Card” if you already have one. See page 18-21 for more details.

Page 16: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for DD Perks: Become a DD Perks MemberStep 2a: Enroll a New DD Card - Enter your Payment InformationChoose an amount of money to add to your card and click “Continue.” Next, enter your payment information into the required fields, then click “Review Info” at the bottom of the page.

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1. Select an amount of money to add to your new DD card

2. Click “Continue”3. Enter your Payment

Information4. Click “Review Info”

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Page 17: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for DD Perks: Become a DD Perks MemberStep 2a: Confirm your informationReview your information and click “Join DD Perks”

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You will see the Patriots365 “Start Your Touchdown Dance” welcome screen after you click “Join DD Perks” (See pg. 20)

Page 18: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for DD Perks: Become a DD Perks MemberStep 2b: Enroll an existing DD Card

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Page 1 Page 21. Enter your DD card PIN2. Enter your DD card number3. Click “Continue”4. Select an amount to load

onto your card5. Click “Continue”

Page 19: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for DD Perks: Become a DD Perks MemberStep 2b: Enter your Payment InformationEnter your payment information into the required fields, then click “Review Info” at the bottom of the page. Review your information and click “Join DD Perks.”

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You will see the Patriots365 “Start Your Touchdown Dance” welcome screen after you click “Join DD Perks” (See pg. 20)

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Page 20: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for DD Perks: Become a DD Perks MemberStep 4: Continue to Patriots365After signing in or signing up for DD Perks, click “Complete Enrollment” to continue to Patriots365 now enrolled in DD Perks.

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CLICK HERE

Check this box to allow Dunkin’ to share your information with us.

Page 21: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

SIGN UP – Become a Patriots365 MemberStep 5: Begin EarningCongratulations, you’re now signed up! Enjoy your daily run to Dunkin’ and start earning credit toward next year’s season ticket invoice or the Patriots Proshop.

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CLICK HERE if you are a Season Ticket Member and you can invite up to three Sharers. (See pages 37-42)

John Smith

Page 22: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for the Uber partner programStep 1: Sign in or sign up for Uber

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Click here if you do not have an Uber account. See pages 25-28 for details on how to create one.

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Click here if you already have an Uber account. See page 23 for more details.

Page 23: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign in to Uber: Already have an Uber AccountSign into Uber with your account informationNote: Your Uber email address may be different than your Patriots365 email address.

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41) Enter your Uber email

address.2) Enter your Uber

account password.3) Click the “Sign In”

button.4) Or click “Continue

with Facebook” if you already linked your Facebook with Uber

5) Allow Uber to share your information with Patriots365

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Page 24: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Forgot Password/Reset PasswordIf you forgot your Uber password, click on “Forgot Password” and enter your Email Address. Uber will send you a link to reset your password. Note: Your Uber email address may be different than your Patriots365 email address.

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1) Click “Forgot Password”2) Enter Email Address

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Page 25: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for Uber: Create an Uber AccountIf you do not have an Uber account, scroll to the bottom of the page and click “SIGN UP FOR UBER” to get started.

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CLICK HERE

Page 26: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for Uber: Create an Uber AccountStep 1: Enter your contact information and promotion codeEnter your contact information and the Promotion code Patriots365 to receive your first ride free (up to $20).

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1) Enter your contact information:• Email• Password• Name• Phone number

2) Enter the promotion code Patriots365 to receive your first ride free (up to $20).

3) Click the “Create Account” button to submit.

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Page 27: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for Uber: Create an Uber AccountStep 2: Download the Uber app from your App store and sign in on your phone

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1. Enter the email addressand passwordyou created and sign in to Uber on your smartphone.

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2. Upon signing in, Uber will send you a text with a 4 digit verification code. Once you receive it, enter the code into the app to authorize your account

Page 28: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for Uber: Create an Uber AccountStep 3: Add a payment method and start making trips to earn Patriots credit

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1. Select PAYMENT on the side menu bar

2. Enter your credit card number or select PayPal

3. Complete your credit card details (or PayPal)

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John Smith

Page 29: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for the Papa Gino’s partner programStep 1: Sign in or sign up for Papa Gino’s Rewards

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Click here if you do not have a Papa Gino’s Rewards card. See pages 33-36 for details on how to sign up for one.

Click here if you already have a Papa Gino’s Rewards card. See page 30-31for more details.

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Page 30: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign in to Papa Gino’s: Already have a Papa Gino’s Rewards cardStep 1: Sign into Papa Gino’s Rewards with your card informationNote: Your Papa Gino’s Rewards email address may be different than your Patriots365 email address.

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1) Enter your Papa Gino’s email address.2) Enter your Papa Gino’s account password.3) Click the “Log In” button.

Page 31: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign in to Papa Gino’s: Already have a Papa Gino’s Rewards cardStep 2: Allow Papa Gino’s to share your information with Patriots365Note: Your Papa Gino’s Rewards email address may be different than your Patriots365 email address.

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Allow Papa Gino’s to share your information with Patriots365 by clicking “Complete Enrollment”

Page 32: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Forgot Password/Reset PasswordIf you forgot your Papa Gino’s password, click on “Forgot your password?” and enter your Email Address. Papa Gino’s will send you a link to reset your password. Note: Your Papa Gino’s Rewards email address may be different than your Patriots365 email address.

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1) Click “Forgot your password?”

2) Enter Email Address

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Page 33: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for Papa Gino’s Rewards: Create an AccountIf you do not have a Papa Gino’s Rewards card, scroll to the bottom of the page and click “Register” to get started.

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CLICK HERE

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Page 34: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for Papa Gino’s: Create a Papa Gino’s Rewards AccountStep 1: Enter your contact information

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1) Enter your contact information:• Name• Email• Phone• Password• Email preferences• Birth date• Address

2) Click “Sign me up” underneath Reap The Rewards3) Click the “Register” button to submit.

Top of page Bottom of page

• Note: If you click “Not now” underneath the Reap the Rewards section, you will be asked to complete your card registration before you can link it with Patriots365.

• If you click “I already have a rewards card” you will be asked to enter the 16 digit code on the back.

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Page 35: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for Papa Gino’s: Create a Papa Gino’s Rewards AccountStep 2: Allow Papa Gino’s to share your information with Patriots365

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Allow Papa Gino’s to share your information with Patriots365 by clicking “Complete Enrollment”

Page 36: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Sign up for Papa Gino’s: Create a Papa Gino’s Rewards AccountCongratulations, you’re now signed up! Enjoy ordering online or with the Papa Gino’s mobile app and start earning credit toward next year’s season ticket invoice or the Patriots Proshop.

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CLICK HEREBoth Season Ticket Members and Wait List Members can invite up to three Sharers with Papa Gino’s. (See pages 37-42)

Table of Contents

Page 37: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Invite Sharers Step 1: View DashboardClick the “View Dashboard” link

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Papa Gino’s hero

John Smith

CLICK HERE

Page 38: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Invite SharersStep 2: Invite SharersClick the “Invite Sharers” button next to Papa Gino’s or DD Perks. Note: Papa Gino’s allows both Season Ticket Members and Wait List Members to add up to three Sharers. DD Perks only allows Season Ticket Members to add up to three Sharers.

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Page 39: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Invite SharersStep 3: Send InvitesEnter up to three of your friends’ email addresses at once. Note: you cannot invite another Season Ticket Member as your Sharer.

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1) Enter up to three friends at once by inputting their respective email addresses.

2) (Optional) Enter a customized message to send along with the email invite.

3) Click the “Send Invitation” button to deliver the invite straight to their inbox.

Page 40: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Invite SharersStep 4: Invites SentYour invites have been sent, and your friends will receive instructions on how to join Patriots365.

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Page 41: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Invite SharersStep 5: Begin Earning Credit from your FriendsWhen your friends accept your invitations, you will see them appear on your Sharers Tab on the Loyalty Dashboard.

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$15.00

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CLICK HERE to view Sharer details.

Page 42: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Invite SharersStep 6: View Credit as your Friends SpendYour credit total, along with your Sharers’ credit totals, will update based on transactions with DD Perks and Papa Gino’s.

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Joe Bloggs

Page 43: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

SHARER SIGN UP – From Patriots365 InviteStep 1: Receive Email and accept the Invitation. Note: You can be a Sharer in both the DD Perks and Papa Gino’s Rewards Partner Program.

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John S.John S.

John S.

John S.John S.

John S.

Page 44: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

SHARER SIGN UP – From Patriots365 InviteStep 2: Become a SharerClick the “Sign Up: Fans” button, unless you are a Wait List Member, in which case you click the “Sign Up: Wait List Members” button.

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John Smith John Smith

FansWait ListMembers

FansWait ListMembers

Page 45: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

SHARER SIGN UP – From Patriots365 InviteStep 3: Sign UpEnter your information to create an account with Patriots Account Manager. If you already have an account with Account Manager (e.g., Wait List, Revolution, Gillette Stadium), use your current credentials below to sign up.

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1) Enter your contact information:• First and Last Name.• Full address.• Email address• Phone number.• Enter your password twice to

verify.

2) Check the box to agree to the Patriots365 Terms & Conditions.

3) Click the “Sign Up” button to submit.

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Page 46: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Oops: Did you get an error message?

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You may receive an error message for several reasons:1) An account with this email address already exists in Account Manager.2) An account with this email address already exists, but the password you entered does not match

what we have on record. If you do not remember your password, click the “Forgot Password” link to reset your password in Account Manager. See pages 51-57 for instructions.

3) Our records indicate that you are a Season Ticket Member. If you are a Season Ticket Member, you cannot also be a Patriots365 Sharer.

4) This Sharer account is already registered in Patriots365. If so, you will be prompted to sign in.5) You forgot to check the Terms & Conditions box.

If you have any questions, please call us at 800-543-1776 or email [email protected] the subject line: Patriots365 Sign-Up Question.

Table of Contents

Page 47: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

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John Smith

John Smith

SHARER SIGN UP – From Patriots365 InviteStep 4: Accept Invitation on the Loyalty Program DashboardClick the “Accept Invitation” Button.

Page 48: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

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SHARER SIGN UP – From Patriots365 InviteStep 5: Sign in or sign up for DD Perks or Papa Gino’sOnce you are on the DD Perks or Papa Gino’s page, you can choose to log in with your current partner account or sign up if you don’t have one.

Click here if you are already a DD Perks member. See page 11for more details.

Click here if you need to sign up for DD Perks. See pages 13-21 for

more details.

Table of Contents

Click here if you are already a Papa Gino’s Rewards

member. See page 30-31for more details.

Click here if you need to sign up for a Papa Gino’s Rewards card. See pages 34-36 for more details.

Page 49: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

SHARER SIGN UP – From Patriots365 InviteStep 6: Continue to Patriots365After signing in or signing up for DD Perks or Papa Gino’s, click “Complete Enrollment” to continue.

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Page 50: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

SHARER SIGN UP – From Patriots365 InviteStep 7: Begin Earning CreditCongratulations, you’re now signed up and can start earning credit towards your friend’s season ticket invoice or online ProShop voucher.

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CLICK HERE to view details.

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John Smith

John Smith

Page 51: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Forgot Password/Reset PasswordStep 1: Click “Forgot Your Password?” LinkIf an account with your email address already exists in Account Manager, and/or if you do not remember the password, please visit www.patriots.com/ticketexchangeand click “Forgot Your Password?”.

51CLICK HERE

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Page 52: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Forgot Password/Reset PasswordStep 2: Enter Account InfoEnter your Patriots365 Email Address or Season Ticket or Wait List Account IDand click “Email Password”.

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2) Click “Email Password”.

1) Enter Patriots365 Email Address or Account ID.

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Page 53: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Forgot Password/Reset PasswordStep 3: Temporary Password SentA temporary password has been sent to your email address. Go to your email inbox to retrieve this temporary password.

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Page 54: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Forgot Password/Reset PasswordStep 4: Retrieve Temporary PasswordSign in to your email inbox and retrieve your temporary password.

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1) Copy your temporary password.

2) Click this link.

John,

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Page 55: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Forgot Password/Reset PasswordStep 5: Sign In to Account ManagerEnter your Patriots365 Email Address or Season Ticket or Wait List Account ID and enter your temporary password.

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1) Enter either your Patriots365 Email Address or Account ID.

2) Enter your temporary password.

3) Click the “Continue” button.

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3

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Page 56: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Forgot Password/Reset PasswordStep 6: Select your New PasswordEnter your new password – must be between 1 and 250 characters, alpha numeric only, and case sensitive. With this newly generated password, you may continue your Sign-Up/Sign-In Process with Patriots365.

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1) Enter your new Patriots365 password, twice to verify.

2) Click the “Save” Button.

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2

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Page 57: Sign-Up Guide - library.kraftsportsgroup.comlibrary.kraftsportsgroup.com/2017_Patriots365_StepbyStepGuide.pdf · Sign-Up Guide. TABLE OF CONTENTS SEASON TICKET AND WAIT LIST MEMBERS

Forgot Password/Reset PasswordStep 7: Return to Patriots365After setting your new password, you can click on the link to Patriots365, and remain logged in to your account when you arrive at Patriots365.com.

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CLICK HERE to continue to Patriots365.

John Smith12345678

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