SIENNAagreements and Toyota Auto Care and Toyota Care Plus pre-paid maintenance programs. Each...
Transcript of SIENNAagreements and Toyota Auto Care and Toyota Care Plus pre-paid maintenance programs. Each...
WARRANTY &
MAINTENANCE GUIDE
Printed in U.S.A. 10/17
17-TCS-10005
SIENNA2 0 1 8
www.toyota.com
17-TCS-10005_WMG_SIENNA_1_0F_lm.indd 1 10/13/17 10:31 PM
JOBNAME: 2878023-en-2018_Sien PAGE: 1 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Thank you for purchasing a Toyotavehicle. We know you have manyoptions when considering which
vehicle to buy, and we appreciate yourdecision to select Toyota.
We want you to enjoy owning your Toyotaas much as you enjoy driving it. Thisbooklet is designed to help. Here you’llfind information on Toyota’s warrantycoverage and maintenancerecommendations for your vehicle. Thereare two easy-to-follow sections: one forwarranty and one for maintenance. The tabon the side of each page identifies thesection you are in.
For more information about our vehicles,our company or the products and servicesavailable for your vehicle, please visitToyota’s official Web site,www.toyota.com.
We wish you many miles of safe andpleasurable driving, and we look forwardto serving you in the years ahead.Welcome to the Toyota family!
Welcome to the Toyota Family
1
JOBNAME: 2878023-en-2018_Sien PAGE: 2 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
WARRANTY INFORMATION
IntroductionSatisfaction Down the Road 4
If You Need Assistance 5
The Immobilizer Key 7
Transportation Assistance 9
Your Warranties in DetailGeneral Warranty Provisions 10
New Vehicle Limited Warranty 13
Federal Emission Control Warranty 17
California Emission Control Warranty 23
Tire Limited Warranty 29
Your ResponsibilitiesOperation and Maintenance 30
Obtaining Warranty Service 32
Table of Contents
2
JOBNAME: 2878023-en-2018_Sien PAGE: 3 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
MAINTENANCE INFORMATION
IntroductionThe Importance of Scheduled Maintenance 34
Maintaining Your Warranty 35
Maintenance LogUsing the Maintenance Log Charts 36
Maintenance Log 38
Explanation of Maintenance Items 54
Vehicle Identification 58
Find It OnlineTo update your contact information and vehicle ownership status, please visitwww.toyota.com/ownerupdate. Your vehicle’s VIN will be required to startthe update process.
You may also enroll to receive the following useful information and benefits attoyota.com/owners:
Access to Owner’s Manuals andMaintenance GuidesView Your Vehicle’s Service HistoryExplore How-to videos and more
•
••
Table of Contents
3
JOBNAME: 2878023-en-2018_Sien PAGE: 4 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
At Toyota, our top priority is alwaysour customers. We know yourToyota is an important part of your
life and something you depend on everyday. That’s why we’re dedicated to buildingproducts of the highest quality andreliability.
Our excellent warranty coverage isevidence that we stand behind the qualityof our vehicles. We’re confident — as youshould be — that your Toyota will provideyou with many years of enjoyable driving.
To further demonstrate our commitment toour customers’ satisfaction, occasionallywe may establish a special policyadjustment to pay for specific repairs thatare no longer covered by warranty. Whenwe establish such a policy adjustment, wemail details to all applicable owners wehave on record. That’s why it’s importantto send in the card at the back of thisbooklet if you change your address or ifyou’ve purchased this vehicle from aprevious owner.
To provide you with added protectionagainst unexpected service costs, we offerToyota Financial Services vehicle serviceagreements and Toyota Auto Care andToyota Care Plus pre-paid maintenanceprograms. Each offers plans to meet awide variety of needs. Your dealership canhelp you select the plan that’s best foryou.
Our goal is for every Toyota customer toenjoy outstanding quality, dependabilityand peace of mind throughout theirownership experience. We want you to bea satisfied member of the Toyota familyfor many miles to come.
This booklet describes the terms ofToyota warranty coverage as well asgeneral owner responsibilities. Thescheduled maintenance sectiondescribes your vehicle’s maintenancerequirements. Be sure to review thisinformation carefully, since propermaintenance is required to ensure thatwarranty coverage remains intact.
All information in this booklet is the latestavailable at the time of publication and issubject to change without notice.
Satisfaction Down the RoadIN
TR
OD
UC
TIO
N
Introduction4
JOBNAME: 2878023-en-2018_Sien PAGE: 5 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Both Toyota and your Toyota dealerare dedicated to serving yourautomotive needs. Your complete
satisfaction is our first priority. Should youhave a problem or concern — eitherduring or after the warranty period —please take the following steps to ensurethe quickest possible response:
Step 1Discuss the situation with a dealershipmanager, such as the service manager orcustomer relations manager. In mostcases, a satisfactory solution can bereached at this step.
Step 2If the dealership does not address yourconcern to your satisfaction, call theToyota Customer Experience Center at(800) 331-4331.
Please have the following informationready when you call:
• Your Toyota’s vehicle identificationnumber (located on the driver’s sidecorner of the dashboard, under thewindshield)
• Current mileage on your vehicle
• Name of your Toyota dealership
A Toyota customer relations representativewill assist you in working with thedealership to find a satisfactory solution.
Step 3If your concern has still not been resolvedto your satisfaction, Toyota offersadditional assistance through the DisputeSettlement Program, a dispute resolutionprogram administered by the NationalCenter for Dispute Settlement. Thepurpose of the Dispute SettlementProgram is to resolve disputes througharbitration — a process by which twoparties authorize an independent thirdparty to hear and resolve a dispute. Theprogram is informal and free of charge. Torequest that your case be reviewedthrough the program, complete thecustomer claim form in the Owner’sWarranty Rights Notification booklet(found in your glove box) and mail it to:
National Center for Dispute SettlementP.O. Box 688Mt. Clemens, MI 48046
If you would like to request a customerclaim form, call the Toyota CustomerExperience Center at (800) 331-4331.When you call, please have your vehicleidentification number, the current mileageon your Toyota and the names of yourselling and servicing dealerships.
If You Need AssistanceIN
TR
OD
UC
TIO
N
Introduction 5
JOBNAME: 2878023-en-2018_Sien PAGE: 6 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
California residents: Toyota offers yourassistance through an informal disputesettlement program called the CaliforniaDispute Settlement Program (CDSP). Abrochure about the program is found inyour glove box. For additional information,call the Toyota Customer ExperienceCenter at (800) 331-4331. You may alsocontact the CDSP directly at (888)300-6237. Failure to use the CDSP mayaffect your rights and remedies underCalifornia’s “Lemon Laws.”
This information about the DisputeSettlement Programs is correct as of thedate of printing. However, the programsmay be changed without notice. For themost current information about theprograms, call the Toyota CustomerExperience Center at (800) 331-4331.
If You Need AssistanceIN
TR
OD
UC
TIO
N
Introduction6
JOBNAME: 2878023-en-2018_Sien PAGE: 7 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
THE NEW WORLD OFANTI-THEFT TECHNOLOGYThis Toyota vehicle may be equipped withan electronic “immobilizer” anti-theftsystem. When the key is inserted into theignition switch it transmits an electroniccode to an immobilizer computer. Theengine will only start if the code in the keymatches the code in the immobilizer. If thecode does not match, the immobilizerdisables the ignition and fuel systems.While an exact physical copy of the keywill open the door and allow retrieval ofitems locked in the vehicle, it won’t startthe vehicle unless the key has the samecode as the immobilizer.
SECURITYFor security purposes, access to keycodes and service procedures forelectronically registering replacement keysis restricted. Only a Toyota dealer orcertain bonded/registered independentlocksmiths can generate replacement keys.
The Immobilizer KeyIN
TR
OD
UC
TIO
N
Introduction 7
JOBNAME: 2878023-en-2018_Sien PAGE: 8 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
REPLACING THE KEYUpon purchase, each vehicle should havetwo master keys and an aluminum tagwith a key-code imprinted on it.
To generate a fully functional replacementkey (one that will both open the doors andstart the engine), one of the master keysis required. To make a key that will openthe door for retrieval of items lockedinside the vehicle, the aluminum key-codetag can be used. If a master key or thealuminum key-code tag is not available, aToyota dealer or certain registeredlocksmiths can obtain the key code from arestricted-access database. Thesebusinesses can also access a serviceutility to reprogram the immobilizer if allregistered master keys have been lost. If aToyota dealer is not available, please referto www.aloa.org to find abonded/registered locksmith who performshigh security key service.
KEEPING THE KEY SAFEReplacing an immobilizer key may becostly. It is advisable to keep a sparemaster key and the aluminum key-codetag in a safe place. If you record thekey-code in more than one place, do notrecord it in a way that can be easilyidentified and associated with the vehicle.It is wise to keep a copy of the key-codeoutside of the vehicle.
If the vehicle was delivered with less thantwo keys and the aluminum key-code tag,consider having the Toyota dealer or aqualified independent automotivelocksmith make a duplicate key before youneed it.
The Immobilizer KeyIN
TR
OD
UC
TIO
N
Introduction8
JOBNAME: 2878023-en-2018_Sien PAGE: 9 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
We realize that your confidence inthe quality and reliability of ourproducts was a key factor in
your decision to buy a Toyota. We alsoknow how disruptive the loss oftransportation can be to your daily routine.That’s why we’re pleased to offer you thebenefits of our Transportation AssistancePolicy.
Under this policy, you are eligible fortransportation assistance if your Toyotamust be kept overnight forwarranty-covered repairs. The policyapplies when your vehicle must be keptovernight for any of the following reasons:
• The warranty repairs will take longerthan one day to complete.
• The warrantable condition requiresextensive diagnosis.
• The parts needed for the warrantyrepairs are not readily available andyour vehicle is inoperative or unsafe todrive.
The policy does not apply when warrantyrepairs can be completed in one day butthe vehicle must be kept overnight due todealer or owner scheduling conflicts.
The Transportation Assistance Policyapplies for the duration of the New VehicleLimited Warranty. The policy applies to all2018 model-year Toyotas sold andserviced by authorized Toyota dealershipsin the mainland United States and Alaska.
For further details, please consult yourToyota dealer.
Transportation AssistanceIN
TR
OD
UC
TIO
N
Introduction 9
JOBNAME: 2878023-en-2018_Sien PAGE: 10 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Important: You must use the DisputeSettlement Program (or, in California,the CDSP) before seeking remediesthrough a court action pursuant to theMagnuson-Moss Warranty Act (the“Act”). However, if you choose topursue rights and remedies not createdby the Act, you are not required to usethe Dispute Settlement Program(CDSP). You may also be required touse the Dispute Settlement Program orCDSP before seeking remedies underthe “Lemon Laws” of your state. Pleasecheck this booklet and the appropriatepage of the Owner’s Warranty RightsNotification booklet for additionalinformation and the requirementsapplicable to your state.
Who Is the WarrantorThe warrantor for these limited warrantiesis Toyota Motor Sales, U.S.A., Inc.(�Toyota�), a California corporation, P.O.Box 259001, Plano, Texas 75025-9001.
Which Vehicles Are CoveredThese warranties apply to all 2018 modelyear Sienna vehicles distributed by Toyotathat are originally sold by an authorizeddealer in the United States and normallyoperated or touring in the United States,U.S. territories or Canada. Warrantycoverage is automatically transferred at nocost to subsequent vehicle owners.
Multiple Warranty ConditionsThis booklet contains warranty terms andconditions that may vary depending on thepart covered. A warranty for specific partsor systems, such as the PowertrainWarranty or Emission PerformanceWarranty, is governed by the coverage setforth in that warranty as well as theGeneral Warranty Provisions.
When Warranty BeginsThe warranty period begins on thevehicle’s in-service date, which is the firstdate the vehicle is either delivered to anultimate purchaser, leased, or used as acompany car or demonstrator.
Repairs Made at No ChargeRepairs and adjustments covered by thesewarranties are made at no charge for partsand labor.
Parts ReplacementAny needed parts replacement will bemade using new or remanufactured parts.The decision whether a part should berepaired or replaced will be made by theservicing Toyota dealership and/or Toyota.Parts scheduled to be replaced as requiredmaintenance are warranted until their firstreplacement only.
General Warranty ProvisionsW
AR
RA
NTY
Your Warranties in Detail10
JOBNAME: 2878023-en-2018_Sien PAGE: 11 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Informal Dispute SettlementProgramToyota offers assistance through aninformal dispute settlement program calledthe Dispute Settlement Program. Thisprogram is administered by anindependent third party:
National Center for Dispute SettlementP.O. Box 688Mt. Clemens, MI 48046
Further information about this programcan be found in this booklet and theOwner’s Warranty Rights Notificationbooklet.
California residents: Toyota offers youassistance through an informal disputesettlement program called the CaliforniaDispute Settlement Program (CDSP). Abrochure about the program is found inyour glove box. For additional information,call the Toyota Customer ExperienceCenter at (800) 331-4331. You may alsocontact the CDSP directly at (888)300-6237. Failure to use the CDSP mayaffect your rights and remedies underCalifornia’s “Lemon Laws.”
LimitationsThe performance of necessary repairs andadjustments is the exclusive remedy underthese warranties or any implied warranties.Toyota does not authorize any person tocreate for it any other obligation or liabilityin connection with this vehicle.
Any implied warranty of merchantabilityor fitness for a particular purpose islimited to the duration of these writtenwarranties. Some states do not allowrestrictions on how long an impliedwarranty lasts, so this limitation may notapply to you.
Your Rights Under State LawThese warranties give you specific legalrights. You may also have other rights thatvary from state to state.
General Warranty ProvisionsW
AR
RA
NTY
Your Warranties in Detail 11
JOBNAME: 2878023-en-2018_Sien PAGE: 12 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
WARRANTY COVERAGE AT A GLANCE
Spec
ific
com
pone
nts
may
hav
e lo
nger
cov
erag
e un
der t
erm
s of
the
Pow
ertra
in W
arra
nty.
Also
app
lies
to C
onne
ctic
ut, D
elaw
are,
Mai
ne, M
aryl
and,
Mas
sach
uset
ts, N
ew J
erse
y, N
ew Y
ork,
Ore
gon,
Penn
sylv
ania
, Rho
de Is
land
, Ver
mon
t and
Was
hing
ton
vehi
cles
equ
ippe
d w
ith a
Cal
iforn
ia C
ertifi
edEm
issi
on C
ontro
l Sys
tem
. Veh
icle
s co
vere
d by
this
war
rant
y ar
e al
so c
over
ed b
y th
e Fe
dera
l Em
issi
on C
ontro
l War
rant
y.
General Warranty ProvisionsW
AR
RA
NTY
Your Warranties in Detail12
JOBNAME: 2878023-en-2018_Sien PAGE: 13 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
WHAT IS COVERED ANDHOW LONGBasic WarrantyThis warranty covers repairs andadjustments needed to correct defects inmaterials or workmanship of any partsupplied by Toyota, subject to theexceptions indicated under “What Is NotCovered” on pages 14-15.
Coverage is for 36 months or36,000 miles, whichever occurs first, withthe exception of wheel alignment andwheel balancing, which are covered for12 months or 12,000 miles, whicheveroccurs first.
Powertrain WarrantyThis warranty covers repairs needed tocorrect defects in materials orworkmanship of any component listedbelow and in the next column andsupplied by Toyota, subject to theexceptions indicated under “What Is NotCovered” on pages 14-15.
Coverage is for 60 months or60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all internalparts, timing gears and gaskets, timingchain/belt and cover, flywheel, valvecovers, oil pan, oil pump, engine mounts,turbocharger housing and all internalparts, supercharger housing and allinternal parts, engine control computer,water pump, fuel pump, seals and gaskets.
Transmission and Transaxle
Case and all internal parts, torqueconverter, clutch cover, transmissionmounts, transfer case and all internalparts, engine control computer, seals andgaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,axle shafts, drive shafts, constant velocityjoints, front hub and bearings, seals andgaskets.
Rear-Wheel-Drive System
Axle housing and all internal parts,propeller shafts, U-joints, axle shafts, driveshafts, bearings, supports, seals andgaskets.
Restraint Systems WarrantyThis warranty covers repairs needed tocorrect defects in materials orworkmanship of any seatbelt or air bagsystem supplied by Toyota, subject to theexceptions indicated under “What Is NotCovered” on pages 14-15.
Coverage is for 60 months or60,000 miles, whichever occurs first.
For vehicles sold and registered in thestate of Kansas, the warranty for seatbeltsand related components is 10 years,regardless of mileage.
New Vehicle Limited WarrantyW
AR
RA
NTY
Your Warranties in Detail 13
JOBNAME: 2878023-en-2018_Sien PAGE: 14 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Corrosion Perforation WarrantyThis warranty covers repair or replacementof any original body panel that developsperforation from corrosion (rust-through),subject to the exceptions indicated under“What Is Not Covered” on pages 14-15.
Coverage is for 60 months, regardless ofmileage.
For information on how to protect yourvehicle from corrosion, refer to sectionsrelated to maintenance and care in theOwner’s Manual.
TowingWhen your vehicle is inoperable due tofailure of a warranted part, towing serviceto the nearest authorized Toyota dealershipis covered.
WHAT IS NOT COVEREDThis warranty does not cover damage orfailures resulting directly or indirectly fromany of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing oroverloading
• Improper repairs
• Alteration or tampering, includinginstallation of non-Genuine ToyotaAccessories
• Lack of or improper maintenance,including use of fluids and fuel otherthan those specified in the Owner’sManual
• Installation of non-Genuine Toyota Parts
• Airborne chemicals, tree sap, roaddebris (including stone chips), rail dust,salt, hail, floods, wind storms, lightningand other environmental conditions
• Water contamination
This warranty also does not cover thefollowing:
TiresTires are covered by a separate warrantyprovided by the tire manufacturer. Seepage 29.
Normal Wear and TearNoise, vibration, cosmetic conditions andother deterioration caused by normal wearand tear.
New Vehicle Limited WarrantyW
AR
RA
NTY
Your Warranties in Detail14
JOBNAME: 2878023-en-2018_Sien PAGE: 15 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Maintenance ExpenseNormal maintenance services such as:
• Engine tune-ups
• Replacement of fluids and filters
• Lubrication
• Cleaning and polishing
• Replacement of spark plugs and fuses
• Replacement of worn wiper blades,brake pads/linings and clutch linings
Vehicles With Altered OdometerFailure of a vehicle on which the odometerhas been altered so that actual vehiclemileage cannot be readily determined.
Salvage or Total-Loss VehiclesAny vehicle that has ever been issued a“salvage” title or similar title under anystate’s law; or has ever been declared a“total loss” or equivalent by a financialinstitution or insurer, such as by paymentfor a claim in lieu of repairs because thecost of repairs exceeded the cash value ofthe vehicle. This exclusion does not applyto the emission control warranties.
Incidental DamagesIncidental or consequential damagesassociated with a vehicle failure. Suchdamages include but are not limited toinconvenience; the cost of transportation,telephone calls and lodging; the loss ofpersonal or commercial property; and theloss of pay or revenue.
Disclaimer of Extra Expenses andDamagesThe performance of necessary repairsand adjustments is the exclusiveremedy under this warranty or anyimplied warranty. Toyota does notauthorize any person to create for it anyother obligation or liability in connectionwith this vehicle. Toyota shall not beliable for incidental or consequentialdamages resulting from breach of thiswritten warranty or any impliedwarranty. Any implied warranty ofmerchantability or fitness for aparticular purpose is limited to theduration of this written warranty, exceptin states where this limitation is notallowed.
New Vehicle Limited WarrantyW
AR
RA
NTY
Your Warranties in Detail 15
JOBNAME: 2878023-en-2018_Sien PAGE: 16 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
DISPUTE RESOLUTIONIf a dispute arises regarding your warrantycoverage, please follow the stepsdescribed under “If You Need Assistance”on page 5. Please note that you must usethe Dispute Settlement Program (or, inCalifornia, the CDSP) before seekingremedies through a court action pursuantto the Magnuson-Moss Warranty Act. Youmay also be required to use the DisputeSettlement Program or CDSP beforeseeking remedies under the “Lemon Laws”of your state. Please check the appropriatepage of the Owner’s Warranty RightsNotification booklet (located in your glovebox) for the requirements applicable toyour state.
New Vehicle Limited WarrantyW
AR
RA
NTY
Your Warranties in Detail16
JOBNAME: 2878023-en-2018_Sien PAGE: 17 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
WHAT IS COVERED ANDHOW LONGEmission Defect WarrantyToyota warrants that your vehicle:
• Was designed, built and equipped toconform at the time of sale withapplicable federal emissions standards.
• Is free from defects in materials andworkmanship that may cause thevehicle to fail to meet these standards.
Federal regulations require that thiswarranty be in effect for two years or24,000 miles from the vehicle’s in-servicedate, whichever occurs first. However,under the terms of the Basic Warranty,Toyota provides coverage of three years or36,000 miles, whichever occurs first.Specific components may have longercoverage under the terms of thePowertrain Warranty. Additionally,components marked “8/80” in the partslist on pages 18–19 have coverage ofeight years or 80,000 miles, whicheveroccurs first.
Emission Performance WarrantySome states and localities haveestablished vehicle inspection andmaintenance (I/M) programs to encourageproper vehicle maintenance. If anEPA-approved I/M program is in force inyour area, you are eligible for EmissionPerformance Warranty coverage.
Under the terms of the EmissionPerformance Warranty and federalregulations, Toyota will make all necessaryrepairs if both of the following occur:
• Your vehicle fails to meet applicableemissions standards as determined byan EPA-approved emissions test.
• This failure results or will result insome penalty to you — such as a fineor denial of the right to use yourvehicle — under local, state or federallaw.
This warranty is in effect for two years or24,000 miles from the vehicle’s in-servicedate, whichever occurs first. Additionally,components marked “8/80” in the partslist on pages 18–19 have coverage ofeight years or 80,000 miles, whicheveroccurs first.
Federal Emission Control WarrantyW
AR
RA
NTY
Your Warranties in Detail 17
JOBNAME: 2878023-en-2018_Sien PAGE: 18 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
WHAT IS NOT COVEREDThese warranty obligations do not apply tofailures or noncompliance caused by:
• The use of replacement parts notcertified in accordance with aftermarketparts certification regulations.
• The use of replacement parts notequivalent in quality or design tooriginal equipment parts.
Provisions under the “What Is NotCovered” section of the New VehicleLimited Warranty also apply to thiswarranty.
WARRANTY PARTS LISTAir/Fuel Metering System• Air/fuel ratio feedback control system
• Cold-start enrichment system
• Deceleration control system
• Electronic fuel injection systemcomponents
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System• Intake manifold and intake air surge
tank
Catalyst System• Catalytic converter and protector (8/80)
• Constricted fuel filler neck
• Exhaust manifold
• Exhaust pipe (manifold to catalystand/or catalyst to catalyst)
Evaporative Control System• Charcoal canister
• Diaphragm valve
• Fuel filler cap
• Fuel tank
• Vapor liquid separator
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control WarrantyW
AR
RA
NTY
Your Warranties in Detail18
JOBNAME: 2878023-en-2018_Sien PAGE: 19 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Exhaust Gas Recirculation(EGR) System• EGR gas temperature sensor
• EGR valve
• Associated parts
Ignition System• Distributor and internal parts
• Ignition coil and ignitor
• Ignition wires
• Spark plugs*
Positive Crankcase Ventilation(PCV) System• Oil filler cap
• PCV valve or orifice
Other Parts Used in AboveSystems• Data link connector (8/80)
• Hoses, clamps, fittings, tubing andmounting hardware
• Malfunction indicator light and bulb(8/80)
• Pulleys, belts and idlers
• Sealing gaskets and devices
• Sensors, solenoids, switches and valves
MAINTENANCEYou are responsible for performance ofthe required maintenance indicated in theOwner’s Manual and this booklet. Toyotawill not deny a warranty claim solelybecause you do not have records to showthat you maintained your vehicle. However,any failure or noncompliance caused bylack of maintenance is not covered by thiswarranty.
When maintenance and repairs are paidfor by you, these services may beperformed by you or by any automotiveservice provider you choose. Toyota willnot deny a warranty claim solelybecause you used a service providerother than a Toyota dealership formaintenance and repairs. However, anyfailure or noncompliance caused byimproper maintenance or repairs is notcovered by this warranty.
* Warranted until first required maintenance under terms of the California Emission Control Warranty.8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control WarrantyW
AR
RA
NTY
Your Warranties in Detail 19
JOBNAME: 2878023-en-2018_Sien PAGE: 20 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
REPLACEMENT PARTSTo ensure optimum performance andmaintain the quality built into yourvehicle’s emission control systems, Toyotarecommends the use of Genuine ToyotaParts when servicing or repairing thesystems.
Warranty coverage is not dependent uponthe use of any particular brand ofreplacement parts and you may elect touse non-Genuine Toyota Parts formaintenance and repairs. However, useof replacement parts that are notequivalent in quality to Genuine ToyotaParts may impair the effectiveness of theemission control systems.
If you use replacement parts that havemaintenance or replacement schedulesdifferent from those of Genuine ToyotaParts, you must follow the maintenanceand replacement schedules for the partsyou are using. In addition, you shouldensure that such parts are warranted bytheir manufacturers to be equivalent toGenuine Toyota Parts.
IF YOUR VEHICLE FAILSAN EMISSIONS TESTIf your vehicle fails an EPA-approvedemissions test, you may make a claimunder the Emission Performance Warranty.To do so, take your vehicle to anauthorized Toyota dealership and present acopy of the emissions test report. Also,take your maintenance records in casethey are needed.
If your claim qualifies for coverage, thedealership will repair your vehicle within30 days (unless a shorter period isrequired by law). If your claim is denied,Toyota will notify you in writing of thereason within the same period. If we failto do so, we will repair your vehicle freeof charge. The only exceptions allowed arewhen you request or agree to a delay, orwhen a delay is caused by factors beyondthe control of Toyota or the dealership.
For information on how to obtain serviceunder the Emission Defect Warranty, seepage 32, “Obtaining Warranty Service.”
Federal Emission Control WarrantyW
AR
RA
NTY
Your Warranties in Detail20
JOBNAME: 2878023-en-2018_Sien PAGE: 21 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
IF YOU HAVE QUESTIONSIf you have questions or concerns aboutyour federal emission warranty coverage,please refer to “If You Need Assistance”on page 5. In the case of the EmissionPerformance Warranty, you may alsorequest information from or reportcomplaints to:
U.S. Environmental Protection AgencyVehicle Programs & Compliance Division(6405J)Attn: Warranty Complaints401 M Street SWWashington, D.C. 20460
Vehicles equipped with a CaliforniaCertified Emission Control System thatare sold, registered and operated inCalifornia or any state that adoptsCalifornia emission warranty provisionsare also covered by the CaliforniaEmission Control Warranty (see page23). Currently, Connecticut, Delaware,Maine, Maryland, Massachusetts, NewJersey, New York, Oregon,Pennsylvania, Rhode Island, Vermontand Washington are the other states towhich the California Emission ControlWarranty applies.
Federal Emission Control WarrantyW
AR
RA
NTY
Your Warranties in Detail 21
JOBNAME: 2878023-en-2018_Sien PAGE: 22 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
DEALER CERTIFICATEWe (the dealership) want you to know thatat the time your new Toyota vehicle isbeing delivered:
1) On the basis of written notificationfurnished by Toyota, we haveknowledge that the vehicle is coveredby an EPA Certificate of Conformity.
2) We have visually inspected thoseemission control devices or portionsthereof that are visible withoutremoving or adjusting any componentsor systems, emissions-related orotherwise. On the basis of thisinspection, there are no apparentdeficiencies in the installation ofemission control devices by Toyota.(For purposes of this certificate,“emission control devices” is limited todevices installed on a vehicle for thesole or primary purpose of controllingemissions and which were not ingeneral use before 1968.)
3) We have performed all emissioncontrol system preparations requiredby Toyota prior to the sale of thevehicle as set forth in Toyota’s currentpre-delivery service manual.
4) Except as may be provided inParagraph 5, if this vehicle fails anEPA-approved emissions test withinthree months or 4,000 miles(whichever comes first) of delivery tothe ultimate purchaser, and the vehiclehas been maintained and used inaccordance with the writteninstructions for proper maintenance
and use, Toyota will remedy thenonconformity free of charge under theterms of the Emission PerformanceWarranty.
5) If the vehicle was used as a companycar or demonstrator, check the box andcomplete the following:
❑ The vehicle with which thisstatement is delivered was placedinto service as a company car ordemonstrator prior to delivery. TheEmission Performance Warrantyperiod commenced on the date thevehicle was first placed into service,which was:
Note: The dealership makes norepresentation or warranty that theemission control system or any partthereof is without defect or that thesystem will perform properly. TheEmission Performance Warranty referredto in Paragraph 4 and furnished with thevehicle is solely that of the manufacturer.
This statement is required by section207 of the Clean Air Act (42 U.S.C. 7541)and the EPA regulations issued thereunder.
Month Day Year
Dealership Name
Federal Emission Control WarrantyW
AR
RA
NTY
Your Warranties in Detail22
JOBNAME: 2878023-en-2018_Sien PAGE: 23 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Vehicles equipped with a CaliforniaCertified Emission Control System thatare sold, registered and operated inCalifornia or any state that adoptsCalifornia emission warranty provisionsare covered by this warranty. Currently,Connecticut, Delaware, Maine,Maryland, Massachusetts, New Jersey,New York, Oregon, Pennsylvania, RhodeIsland, Vermont and Washington are theother states to which this warrantyapplies. Vehicles covered by thiswarranty are also covered by theFederal Emission Control Warranty (seepage 17).
YOUR WARRANTY RIGHTSAND OBLIGATIONSThe California Air Resources Board (CARB)and Toyota are pleased to explain theemission control system warranty for your2018 vehicle. In California, new motorvehicles must be designed, built andequipped to meet the state’s stringentanti-smog standards. CARB regulationsrequire that Toyota must warrant theemission control system on your vehiclefor the time periods indicated on the nextpage, provided there has been no abuse,neglect or improper maintenance of yourvehicle.
Your emission control system may includeparts such as the fuel injection system,ignition system, catalytic converter andengine computer. Also included may behoses, belts, connectors and otheremissions-related assemblies.
Where a warrantable condition exists,Toyota will repair your vehicle at no costto you, including diagnosis, parts andlabor.
California Emission Control WarrantyW
AR
RA
NTY
Your Warranties in Detail 23
JOBNAME: 2878023-en-2018_Sien PAGE: 24 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
MANUFACTURER’SWARRANTY COVERAGE1) For three years or 50,000 miles,
whichever occurs first:
– If your vehicle fails a smog-checktest, all necessary repairs andadjustments will be made by Toyotato ensure that your vehicle passesthe test. This is your EmissionControl System PERFORMANCEWARRANTY.
– If an emissions-related part listed onpages 18–19 is defective, the partwill be repaired or replaced byToyota. This is your SHORT-TERMEmission Control System DEFECTWARRANTY. Specific componentsmay have longer coverage under theterms of the Powertrain Warranty.
2) For seven years or 70,000 miles,whichever occurs first:
– If an emissions-related part listed onpage 25 is defective, the part will berepaired or replaced by Toyota. Thisis your LONG-TERM EmissionControl System DEFECT WARRANTY.
OWNER’S WARRANTYRESPONSIBILITIESYou are responsible for performance ofthe required maintenance indicated in theOwner’s Manual and this booklet. Toyotarecommends that you retain all receiptscovering maintenance on your vehicle, butToyota cannot deny warranty coveragesolely for the lack of receipts or yourfailure to ensure the performance of allscheduled maintenance.
You are responsible for presenting yourvehicle to a Toyota dealership as soon asa problem exists. The warranty repairsshould be completed in a reasonableamount of time, not to exceed 30 days.
You should also be aware that Toyota maydeny you warranty coverage if your vehicleor a part has failed due to abuse, neglect,improper maintenance or unapprovedmodifications.
If you have any questions regarding yourwarranty rights and responsibilities, youshould contact the Toyota CustomerExperience Center at (800) 331-4331 orthe California Air Resources Board, MobileSource Control Division, at 9480 TelstarAvenue, Suite 4, El Monte, CA 91731,(800) 242-4450.
California Emission Control WarrantyW
AR
RA
NTY
Your Warranties in Detail24
JOBNAME: 2878023-en-2018_Sien PAGE: 25 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
WHAT IS NOT COVEREDThese warranty obligations do not apply tofailures or noncompliance caused by:
• The use of replacement parts notcertified in accordance with aftermarketparts certification regulations.
• The use of replacement parts notequivalent in quality or design tooriginal equipment parts.
Provisions under the “What Is NotCovered” section of the New VehicleLimited Warranty also apply to thiswarranty.
PARTS LIST: LONG-TERMEMISSION DEFECTWARRANTYThe parts listed here are covered for sevenyears or 70,000 miles from the vehicle’sin-service date, whichever occurs first.
Air/Fuel Metering System• Engine control computer (engine
control module)
• Fuel pressure sensor
• Fuel pump (high pressure and lowpressure)
• Throttle body
Air Induction System• Intake manifold and intake air surge
tank
Catalyst System• Exhaust center pipe (including catalytic
converter)
• Exhaust manifold (including manifoldconverter)
Evaporative Control System• Charcoal canister
• Fuel tank
• Fuel tank filler pipe
Other Parts Used in SystemsListed• Transmission solenoid
• Wire transmission (includingtemperature sensor)
California Emission Control WarrantyW
AR
RA
NTY
Your Warranties in Detail 25
JOBNAME: 2878023-en-2018_Sien PAGE: 26 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
MAINTENANCEYou are responsible for performance ofthe required maintenance indicated in theOwner’s Manual and this booklet. Toyotawill not deny a warranty claim solelybecause you do not have records to showthat you maintained your vehicle. However,any failure or noncompliance caused bylack of maintenance is not covered by thiswarranty.
When maintenance and repairs are paidfor by you, these services may beperformed by you or by any automotiveservice provider you choose. Toyota willnot deny a warranty claim solelybecause you used a service providerother than a Toyota dealership formaintenance and repairs. However, anyfailure or noncompliance caused byimproper maintenance or repairs is notcovered by this warranty.
REPLACEMENT PARTSTo ensure optimum performance andmaintain the quality built into yourvehicle’s emission control systems, Toyotarecommends the use of Genuine ToyotaParts when servicing or repairing thesystems.
Warranty coverage is not dependent uponthe use of any particular brand ofreplacement parts and you may elect touse non-Genuine Toyota Parts formaintenance and repairs. However, useof replacement parts that are notequivalent in quality to Genuine ToyotaParts may impair the effectiveness of theemission control systems.
If you use replacement parts that havemaintenance or replacement schedulesdifferent from those of Genuine ToyotaParts, you must follow the maintenanceand replacement schedules for the partsyou are using. In addition, you shouldensure that such parts are warranted bytheir manufacturers to be equivalent toGenuine Toyota Parts.
California Emission Control WarrantyW
AR
RA
NTY
Your Warranties in Detail26
JOBNAME: 2878023-en-2018_Sien PAGE: 27 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
IF YOUR VEHICLE FAILS ASMOG-CHECK TESTIf your vehicle fails a smog-check test,you may make a claim under the EmissionPerformance Warranty. To do so, take yourvehicle to an authorized Toyota dealershipand present a copy of the smog-check testreport. Also, take your maintenancerecords in case they are needed.
If your claim qualifies for coverage, thedealership will repair your vehicle within30 days (unless a shorter period isrequired by law). If your claim is denied,Toyota will notify you in writing of thereason within the same period. If we failto do so, we will repair your vehicle freeof charge. The only exceptions allowed arewhen you request or agree to a delay, orwhen a delay is caused by factors beyondthe control of Toyota or the dealership.
For information on how to obtain serviceunder the Emission Defect Warranty, seepage 32, “Obtaining Warranty Service.”
REPAIR DELAYSIf a Toyota dealership is unable tocomplete repairs on your vehicle within30 days, you may have the repairs madeunder Toyota’s provisions for emergencywarranty repairs. See page 32 for details.
California Emission Control WarrantyW
AR
RA
NTY
Your Warranties in Detail 27
JOBNAME: 2878023-en-2018_Sien PAGE: 28 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
IF YOU HAVE QUESTIONSIf you have questions or concerns aboutyour vehicle’s California emission warrantycoverage, please follow the stepsdescribed under “If You Need Assistance”on page 5. You may also requestinformation from or report complaints to:
California Air Resources BoardMobile Source Control Division9480 Telstar AvenueSuite 4El Monte, CA 91731(800) 242-4450
California Emission Control WarrantyW
AR
RA
NTY
Your Warranties in Detail28
JOBNAME: 2878023-en-2018_Sien PAGE: 29 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
OBTAINING WARRANTYSERVICEThe tires that come as original equipmenton your vehicle are warranted by theirmanufacturer and not Toyota. A separatewarranty statement for the tires is in yourglove box.
To obtain service for a tire defect, take thetire to an authorized dealer of the tiremanufacturer. (Refer to your local phonedirectory for dealer locations.) Your Toyotadealer may also be able to assist you inobtaining warranty service from themanufacturer.
For additional warranty information orservice assistance, contact the tiremanufacturer directly.
ORIGINAL EQUIPMENTTIRE MANUFACTURERSAmerican Kenda Rubber7095 Americana ParkwayReynoldsburg, OH 43068(866) 536–3287
Bridgestone/Firestone535 Marriott DriveNashville, TN 37214Bridgestone: (800) 847-3272Firestone: (800) 356-4644
Continental Tire of North America1800 Continental Blvd.Charlotte, NC 28273(800) 847-3349
Dunlop Tires1144 East Market StreetAkron, OH 44316(800) 321–2136
Goodyear Tire and Rubber Co.1144 East Market StreetAkron, OH 44316(800) 321-2136
Hankook Tire America Corporation1450 Valley RoadWayne, NJ 07470(800) 426-5665
Michelin North AmericaOne Park Way SouthP.O. Box 19001Greenville, SC 29602(800) 847-3435
Toyo Tire (U.S.A.) Corporation6261 Katella Ave., Suite 2BCypress, CA 90630(800) 442-8696
Yokohama Tire Corporation1 MacArthur Place, Suite 800Santa Ana, CA 92707(800) 722-9888
Tire Limited WarrantyW
AR
RA
NTY
Your Warranties in Detail 29
JOBNAME: 2878023-en-2018_Sien PAGE: 30 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
GENERAL INFORMATIONYou are responsible for ensuring that yourToyota is operated and maintainedaccording to the instructions in theOwner’s Manual and this booklet.
You should keep detailed records ofvehicle maintenance, since under somecircumstances they may be required forwarranty coverage. These records shouldinclude date of service, mileage at time ofservice and a description of serviceperformed and/or parts installed. For yourconvenience, a maintenance log isincluded in this booklet. If you sell yourvehicle, you should give your maintenancerecords to the new owner.
Toyota will not deny a warranty claimsolely because you do not have records toshow that you maintained your vehicle.However, damage or failures caused bylack of proper maintenance are notcovered under warranty.
WHERE TO GO FORMAINTENANCEYou may have maintenance performed onyour vehicle by any qualified person orfacility. However, Toyota recommendshaving maintenance performed by anauthorized Toyota dealership.
Toyota dealership technicians are speciallytrained to maintain and repair Toyotavehicles. They stay current on the latestservice information through Toyotatechnical bulletins, service publicationsand training courses. Many are alsocertified through the Toyota CertificationProgram, which involves a series ofrigorous written examinations. Feel free toask any Toyota dealership to show youtheir technicians’ credentials.
You can be confident you’re getting thebest possible service for your vehiclewhen you take it to a Toyota dealership.
Operation and MaintenanceW
AR
RA
NTY
Your Responsibilities30
JOBNAME: 2878023-en-2018_Sien PAGE: 31 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
REPLACEMENT PARTSWarranty coverage is not dependent uponthe use of any particular brand ofreplacement parts. However, Toyotarecommends using only Genuine ToyotaParts when you need to replace a part onyour vehicle. Like all Toyota products,Genuine Toyota Parts are built to thehighest standards of quality, durability andperformance. They are also designed to fityour vehicle’s exact specifications.
Your Toyota dealership maintains anextensive inventory of Genuine ToyotaParts to meet your vehicle service needs.And because it is linked electronically toToyota’s Parts Distribution Centers, thedealership has quick access to any parts itmay not have in stock.
Genuine Toyota Parts are covered by theirown warranty (see your dealer for details)or the remainder of any applicable NewVehicle Limited Warranty, whichever islonger. Non-Genuine Toyota Parts, or anydamage or failures resulting from theiruse, are not covered by any Toyotawarranty.
Operation and MaintenanceW
AR
RA
NTY
Your Responsibilities 31
JOBNAME: 2878023-en-2018_Sien PAGE: 32 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
BY GEOGRAPHIC REGIONIn the United States, U.S.Territories, Canada and MexicoTo obtain warranty service in the UnitedStates, U.S. territories, Canada or Mexico,take your vehicle to an authorized Toyotadealership. If your vehicle cannot bedriven, contact your nearest Toyotadealership for towing assistance. You donot have to pay for towing to the nearestToyota dealership if your vehicle isinoperable due to failure of a warrantedpart.
Outside the United States, U.S.Territories, Canada and MexicoIf you are using your vehicle outside theUnited States, U.S. territories, Canada andMexico and need warranty service, contacta local Toyota dealership. Please note,however, that your vehicle may not berepaired free of charge because the localToyota distributor may have no obligationto provide warranty service for yourvehicle, and/or your vehicle may notcomply with local regulatory orenvironmental requirements.
EMERGENCY REPAIRSIf your vehicle is inoperable or unsafe todrive and there is no Toyota dealershipreasonably available to make repairs, youmay perform the repairs yourself or havethem performed by another automotiveservice provider. Toyota will reimburse youfor any of the repairs that are covered bywarranty. To receive reimbursement,present to an authorized Toyota dealershipyour paid repair invoices and any partsthat were removed from the vehicle. Youwill be reimbursed for warranted parts atthe manufacturer’s suggested retail priceand warranted labor at a geographicallyappropriate hourly rate multiplied byToyota’s recommended time allowance forthe repair.
If your vehicle requires emergency repair,Toyota assumes no liability for subsequentfailures caused by improper repairs or theuse of non-Genuine Toyota Parts unlessyou have the vehicle properly repaired in atimely manner. To ensure that warrantycoverage remains intact, have your vehicleinspected by an authorized Toyotadealership as soon as possible after anemergency repair.
Obtaining Warranty ServiceW
AR
RA
NTY
Your Responsibilities32
JOBNAME: 2878023-en-2018_Sien PAGE: 33 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
NotesW
AR
RA
NTY
Your Responsibilities 33
JOBNAME: 2878023-en-2018_Sien PAGE: 34 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Regular maintenance is essential toobtaining the highest level ofperformance, safety and reliability
from your Toyota. It can also increaseyour vehicle’s resale value. The followingpages are designed to help you make sureyour vehicle receives proper and timelymaintenance. Along with other importantinformation related to vehicle service,you’ll find factory-recommendedmaintenance guidelines and a log in whichto document your vehicle’s maintenancehistory.
In addition to scheduled maintenance,your vehicle requires ongoing generalmaintenance such as fluid checks andvisual inspections. These procedures areexplained in the “Maintenance and Care”section of the Owner’s Manual. Be sure toperform these procedures regularly toensure the most trouble-free operation ofyour vehicle.
With proper maintenance and care, yourvehicle will last longer and deliver moredependable, economical performance.Follow this booklet’s recommendationsand you’ll enjoy maximum reliability andpeace of mind from your Toyota for manyyears to come.
The Importance of Scheduled Maintenance
Maintenance Log34
MA
INTEN
AN
CE
JOBNAME: 2878023-en-2018_Sien PAGE: 35 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
IMPORTANT MAINTENANCEINFORMATIONIt is especially important to bothroutinely check your vehicle’s engine oillevel (once a month) and regularlyreplace the engine oil and oil filter (seethe Maintenance Log section of thisbooklet to determine how often youshould change your vehicle’s oil andfilter). Failure to do so can cause oilstarvation and or oil gelling, which canresult in severe damage to your vehicleand require costly repairs that are notcovered by the New Vehicle LimitedWarranty.
Maintenance RecordsMaintaining your vehicle according to therecommendations in this booklet isrequired to ensure that your warrantycoverage remains intact. You should keepdetailed records of vehicle maintenance,including date of service, mileage at timeof service and a description of serviceand/or parts installation performed. Thescheduled maintenance log in this bookletcan help you document this information. Ifyou sell your vehicle, be sure to give yourmaintenance records to the new owner.
Toyota will not deny a warranty claimsolely because you do not have records toshow that you maintained your vehicle.However, damage or failure caused by lackof proper maintenance are not coveredunder warranty.
Maintenance ProvidersMaintenance and repair services may beperformed by you or by any automotiveservice provider you choose. Toyota willnot deny a warranty claim solely becauseyou used a service provider other than aToyota dealership for maintenance andrepairs. However, damage or failurecaused by improper maintenance orrepairs are not covered under warranty.
Dealer-RecommendedMaintenanceYour dealer may recommend morefrequent maintenance intervals or moremaintenance services than those listed inthe scheduled maintenance log. Theseadditional services are not required tomaintain your warranty coverage. Ask yourdealer to explain any recommendedmaintenance not included in the scheduledmaintenance log.
For a complete description of Toyotawarranty coverages, see the WarrantyInformation portion of this booklet.
Maintaining Your Warranty
Maintenance Log 35
MA
INTEN
AN
CE
JOBNAME: 2878023-en-2018_Sien PAGE: 36 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Regular maintenance is essential toobtaining the highest level ofperformance from your Toyota. It
can also increase your vehicle’s resalevalue. This booklet presents Toyota’smaintenance recommendations inconvenient checklists, so you can easilysee what type of maintenance your vehicleneeds and document that the work wasperformed.
To ensure that your vehicle receivesfirst-quality service and parts, Toyotarecommends having maintenanceperformed by an authorized Toyotadealership. Toyota dealership techniciansare experts on Toyota vehicles, and theyuse Genuine Toyota Parts designed to yourvehicle’s exact specifications. When yougo to a Toyota dealership, you can beconfident that they will use Genuine Toyotaparts and have Toyota-trained technicians.
Miles or Months?Toyota recommends obtaining scheduledmaintenance for your vehicle every5,000 miles or six months, whichevercomes first.
For example:
• If you drive 5,000 miles in less than sixmonths, you should obtain maintenanceat 5,000 miles - don’t wait until sixmonths.
• If at six months you have driven lessthan 5,000 miles, you should obtainmaintenance at six months - don’t waituntil 5,000 miles.
Be sure to keep an eye on your mileage sothat you obtain maintenance whenrecommended. If you are a low-mileagedriver, mark your calendar to remindyourself to obtain maintenance every sixmonths.
Documenting Your InvestmentTo help you verify that you’ve invested inproper maintenance, each maintenancechecklist includes space for your Toyotadealership to certify that you obtainedGenuine Toyota Service for your vehicle.The dealership may mark the dealerservice verification area with the followingstamp (which may be customized with thedealership’s name):
Using the Maintenance Log Charts
Maintenance Log36
MA
INTEN
AN
CE
JOBNAME: 2878023-en-2018_Sien PAGE: 37 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Special Operating ConditionsIn addition to standard maintenance items,the maintenance log indicates services thatshould be performed on vehicles that aredriven under especially demandingconditions. These “special operatingconditions” and their required maintenanceitems are clearly indicated in each chart.
NOTE:You should perform these additionalmaintenance services only if themajority of your driving is done underthe special operating conditionsindicated. If you only occasionally driveunder these circumstances, it is notnecessary to perform the additionalservices.
Engine Oil SelectionPlease refer to your Owner’s Manual forthe specific oil viscosity ratingrecommended for your vehicle/enginetype.
Additional MaintenanceIn addition to scheduled maintenance,your Toyota requires ongoing generalmaintenance such as fluid checks andvisual inspections. These procedures areexplained in the “Maintenance and Care”section of the Owner’s Manual. Be sure toperform these procedures regularly toensure the most trouble-free operation ofyour vehicle.
SuperChrome and Alloy WheelCareIf you purchased genuine Toyotaaccessory SuperChrome or AluminumAlloy Wheels, follow these cleaningguidelines to maintain the appearance ofyour wheels:
• If wheels are hot, wait for them to coolbefore washing.
• Use a soft sponge or cotton cloth toapply the same mild car-wash soap asused for the vehicle body. Quickly rinseoff with water. Use a soft cloth to applythe same car wax as used for thevehicle body.
• DO NOT USE: Any kind of chemicalbased cleaners, alcohol, solvents,gasoline, steam cleaners, scouringpads, wire brushes, or coarse abrasivesto clean your wheels.
Using the Maintenance Log Charts
Maintenance Log 37
MA
INTEN
AN
CE
JOBNAME: 2878023-en-2018_Sien PAGE: 38 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
5,000 miles or 6 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRotate tiresVisually inspect brake linings/drumsand brake pads/discs
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading6:
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Repeated trips of less than five miles intemperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed drivingfor a long distance such as police, taxior door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
10,000 miles or 12 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesReplace engine oil and oil filter2
Rotate tiresVisually inspect brake linings/drumsand brake pads/discs
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading6:
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log38
JOBNAME: 2878023-en-2018_Sien PAGE: 39 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
15,000 miles or 18 months
Add Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico, Saipan,and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper blades
Re-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)Rotate tiresVisually inspect brake linings/drums andbrake pads/discs
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:_ Ball joints and dust covers_ Brake lines and hoses_ Cabin air filter_ Drive shaft boots_ Engine coolant5_ Exhaust pipes and mountings
_ Radiator and condenser_ Rear differential oil (4WD)_ Steering gear_ Steering linkage and boots_ Transfer case oil (4WD)
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas mayshorten the life of the cabin air filter. Replacement may be needed if you noticereduced air flow from the air conditioner and heater or if the windows fog easily whenyou use the �Fresh� mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filterReplace engine oil and oil filter2
Tighten nuts and bolts on chassis and bodyDriving while towing, using a car-top carrier, or heavy vehicle loading6:
Replace engine oil and oil filter2
Replace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi ordoor-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
1 Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealedcomponent is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspectpower steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolantlevel/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based oninspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on themulti-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4 Includes operating on roads which road salt has been applied.5 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log 39
JOBNAME: 2878023-en-2018_Sien PAGE: 40 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
20,000 miles or 24 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesReplace engine oil and oil filter2
Rotate tiresVisually inspect brake linings/drumsand brake pads/discs
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading7:
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
25,000 miles or 30 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRotate tiresVisually inspect brake linings/drumsand brake pads/discs
NOTE: If 0W-20 oil WAS NOT used atthe last oil change, replace engine oiland oil filter.2
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading7:
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Repeated trips of less than five miles intemperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed drivingfor a long distance such as police, taxior door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log40
JOBNAME: 2878023-en-2018_Sien PAGE: 41 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
30,000 miles or 36 monthsAdd Toyota EFI Tank Additive or equivalent (Hawaii, Puerto Rico, Saipan, and AmericanSamoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)Replace cabin air filterReplace engine air filterReplace engine oil and oil filter2
Rotate tiresInspect the following:_ Automatic transmission fluid cooler
hoses and connections_ Automatic transmission for signs of
leakage_ Ball joints and dust covers_ Brake lines and hoses_ Brake linings/drums and
brake pads/discs5
_ Drive shaft boots_ Engine coolant6
_ Exhaust pipes and mountings_ Fuel lines and connections, fuel tank
band and fuel tank vapor vent systemhoses
_ Fuel tank cap gasket_ Radiator and condenser_ Rear differential oil (4WD)_ Steering gear_ Steering linkage and boots_ Transfer case oil (4WD)
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading7:Replace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
1 Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealedcomponent is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspectpower steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolantlevel/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based oninspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on themulti-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4 Includes operating on roads which road salt has been applied.5 Inspect thickness measurement and disc runout.6 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.7 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log 41
JOBNAME: 2878023-en-2018_Sien PAGE: 42 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
35,000 miles or 42 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRotate tiresVisually inspect brake linings/drumsand brake pads/discs
NOTE: If 0W-20 oil WAS NOT used atthe last oil change, replace engine oiland oil filter.2
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading6:
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Repeated trips of less than five miles intemperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed drivingfor a long distance such as police, taxior door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
40,000 miles or 48 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesReplace engine oil and oil filter2
Rotate tiresVisually inspect brake linings/drumsand brake pads/discs
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading6:
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log42
JOBNAME: 2878023-en-2018_Sien PAGE: 43 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
45,000 miles or 54 months
Add Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico, Saipan,and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper blades
Re-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)Rotate tiresVisually inspect brake linings/drums andbrake pads/discs
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:_ Ball joints and dust covers_ Brake lines and hoses_ Cabin air filter_ Drive shaft boots_ Engine coolant5_ Exhaust pipes and mountings
_ Radiator and condenser_ Rear differential oil (4WD)_ Steering gear_ Steering linkage and boots_ Transfer case oil (4WD)
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas mayshorten the life of the cabin air filter. Replacement may be needed if you noticereduced air flow from the air conditioner and heater or if the windows fog easily whenyou use the �Fresh� mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filterReplace engine oil and oil filter2
Tighten nuts and bolts on chassis and bodyDriving while towing, using a car-top carrier, or heavy vehicle loading6:
Replace engine oil and oil filter2
Replace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi ordoor-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
1 Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealedcomponent is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspectpower steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolantlevel/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based oninspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on themulti-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4 Includes operating on roads which road salt has been applied.5 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log 43
JOBNAME: 2878023-en-2018_Sien PAGE: 44 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
50,000 miles or 60 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesReplace engine oil and oil filter2
Rotate tiresVisually inspect brake linings/drumsand brake pads/discs
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading9:
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
55,000 miles or 66 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRotate tiresVisually inspect brake linings/drumsand brake pads/discs
NOTE: If 0W-20 oil WAS NOT used atthe last oil change, replace engine oiland oil filter.2
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading9:
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Repeated trips of less than five miles intemperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed drivingfor a long distance such as police, taxior door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log44
JOBNAME: 2878023-en-2018_Sien PAGE: 45 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
60,000 miles or 72 monthsAdd Toyota EFI Tank Additive or equivalent (Hawaii, Puerto Rico, Saipan, and AmericanSamoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)Replace cabin air filterReplace engine air filterReplace engine oil and oil filter2
Replace spark plugs5
Rotate tiresInspect the following:_ Automatic transmission fluid cooler
hoses and connections_ Automatic transmission for signs of
leakage_ Ball joints and dust covers_ Brake lines and hoses_ Brake linings/drums and
brake pads/discs6
_ Drive belts7
_ Drive shaft boots_ Engine coolant8
_ Exhaust pipes and mountings_ Fuel lines and connections, fuel tank
band and fuel tank vapor vent systemhoses
_ Fuel tank cap gasket_ Radiator and condenser_ Rear differential oil (4WD)_ Steering gear_ Steering linkage and boots_ Transfer case oil (4WD)
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading9:Replace automatic transmission fluidReplace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi ordoor-to-door delivery use:
Replace automatic transmission fluid
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
1 Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed componentis suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steeringfluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant level/condition/freezingpoint. Your dealer may recommend services (Dealer-Recommended Maintenance) based on inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on themulti-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4 Includes operating on roads which road salt has been applied.5 Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty.6 Inspect thickness measurement and disc runout.7 Initial inspection at 60,000 miles/72 months. Inspect every 15,000 miles/18 months thereafter.8 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.9 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log 45
JOBNAME: 2878023-en-2018_Sien PAGE: 46 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
65,000 miles or 78 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRotate tiresVisually inspect brake linings/drumsand brake pads/discs
NOTE: If 0W-20 oil WAS NOT used atthe last oil change, replace engine oiland oil filter.2
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading6:
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Repeated trips of less than five miles intemperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed drivingfor a long distance such as police, taxior door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
70,000 miles or 84 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesReplace engine oil and oil filter2
Rotate tiresVisually inspect brake linings/drumsand brake pads/discs
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading6:
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log46
JOBNAME: 2878023-en-2018_Sien PAGE: 47 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
75,000 miles or 90 months
Add Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico, Saipan,and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper blades
Re-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)Rotate tiresVisually inspect brake linings/drums andbrake pads/discs
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:_ Ball joints and dust covers_ Brake lines and hoses_ Cabin air filter_ Drive belts_ Drive shaft boots_ Engine coolant5
_ Exhaust pipes and mountings_ Radiator and condenser_ Rear differential oil (4WD)_ Steering gear_ Steering linkage and boots_ Transfer case oil (4WD)
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas mayshorten the life of the cabin air filter. Replacement may be needed if you noticereduced air flow from the air conditioner and heater or if the windows fog easily whenyou use the �Fresh� mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filterReplace engine oil and oil filter2
Tighten nuts and bolts on chassis and bodyDriving while towing, using a car-top carrier, or heavy vehicle loading6:
Replace engine oil and oil filter2
Replace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi ordoor-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
1 Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealedcomponent is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspectpower steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolantlevel/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based oninspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on themulti-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4 Includes operating on roads which road salt has been applied.5 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.6 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log 47
JOBNAME: 2878023-en-2018_Sien PAGE: 48 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
80,000 miles or 96 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesReplace engine oil and oil filter2
Rotate tiresVisually inspect brake linings/drumsand brake pads/discs
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading7:
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
85,000 miles or 102 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRotate tiresVisually inspect brake linings/drumsand brake pads/discs
NOTE: If 0W-20 oil WAS NOT used atthe last oil change, replace engine oiland oil filter.2
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading7:
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Repeated trips of less than five miles intemperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed drivingfor a long distance such as police, taxior door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log48
JOBNAME: 2878023-en-2018_Sien PAGE: 49 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
90,000 miles or 108 monthsAdd Toyota EFI Tank Additive or equivalent (Hawaii, Puerto Rico, Saipan, and AmericanSamoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)Replace cabin air filterReplace engine air filterReplace engine oil and oil filter2
Rotate tiresInspect the following:_ Automatic transmission fluid cooler
hoses and connections_ Automatic transmission for signs of
leakage_ Ball joints and dust covers_ Brake lines and hoses_ Brake linings/drums and
brake pads/discs5
_ Drive belts_ Drive shaft boots_ Engine coolant6
_ Exhaust pipes and mountings_ Fuel lines and connections, fuel tank
band and fuel tank vapor vent systemhoses
_ Fuel tank cap gasket_ Radiator and condenser_ Rear differential oil (4WD)_ Steering gear_ Steering linkage and boots_ Transfer case oil (4WD)
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading7:Replace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
1 Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealedcomponent is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspectpower steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolantlevel/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based oninspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on themulti-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4 Includes operating on roads which road salt has been applied.5 Inspect thickness measurement and disc runout.6 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.7 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log 49
JOBNAME: 2878023-en-2018_Sien PAGE: 50 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
95,000 miles or 114 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRotate tiresVisually inspect brake linings/drumsand brake pads/discs
NOTE: If 0W-20 oil WAS NOT used atthe last oil change, replace engine oiland oil filter.2
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading7:
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Repeated trips of less than five miles intemperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed drivingfor a long distance such as police, taxior door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
100,000 miles or 120 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesReplace engine coolant5
Replace engine oil and oil filter2
Rotate tiresVisually inspect brake linings/drumsand brake pads/discs
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading7:
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log50
JOBNAME: 2878023-en-2018_Sien PAGE: 51 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
105,000 miles or 126 months
Add Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico, Saipan,and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper blades
Re-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)Rotate tiresVisually inspect brake linings/drums andbrake pads/discs
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:_ Ball joints and dust covers_ Brake lines and hoses_ Cabin air filter_ Drive belts_ Drive shaft boots_ Engine coolant6
_ Exhaust pipes and mountings_ Radiator and condenser_ Rear differential oil (4WD)_ Steering gear_ Steering linkage and boots_ Transfer case oil (4WD)
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas mayshorten the life of the cabin air filter. Replacement may be needed if you noticereduced air flow from the air conditioner and heater or if the windows fog easily whenyou use the �Fresh� mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filterReplace engine oil and oil filter2
Tighten nuts and bolts on chassis and bodyDriving while towing, using a car-top carrier, or heavy vehicle loading7:
Replace engine oil and oil filter2
Replace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi ordoor-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
1 Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealedcomponent is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspectpower steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolantlevel/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based oninspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on themulti-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4 Includes operating on roads which road salt has been applied.5 Initial replacement at 100,000 miles/120 months. Replace every 50,000 miles/60 months thereafter. Refer to “Engine
Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.7 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log 51
JOBNAME: 2878023-en-2018_Sien PAGE: 52 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
110,000 miles or 132 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesReplace engine oil and oil filter2
Rotate tiresVisually inspect brake linings/drumsand brake pads/discs
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading8:
Re-torque propeller shaft bolt (4WD)4
Tighten nuts and bolts on chassisand body
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
115,000 miles or 138 monthsAdd Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico,Saipan, and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRotate tiresVisually inspect brake linings/drumsand brake pads/discs
NOTE: If 0W-20 oil WAS NOT used atthe last oil change, replace engine oiland oil filter.2
Additional Maintenance Items forSpecial Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Driving while towing, using a car-topcarrier, or heavy vehicle loading8:
Re-torque propeller shaft bolt (4WD)4
Replace engine oil and oil filter2
Tighten nuts and bolts on chassisand body
Repeated trips of less than five miles intemperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed drivingfor a long distance such as police, taxior door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log52
JOBNAME: 2878023-en-2018_Sien PAGE: 53 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
120,000 miles or 144 months
Add Toyota EFI Tank Additive orequivalent (Hawaii, Puerto Rico, Saipan,and American Samoa only)Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRe-torque drive shaft bolt (4WD)
Re-torque propeller shaft bolt (4WD)Replace cabin air filterReplace engine air filterReplace engine oil and oil filter2
Replace spark plugs5
Replace vacuum pump for brake boosterRotate tires
Inspect the following:_ Automatic transmission fluid cooler
hoses and connections_ Automatic transmission for signs of
leakage_ Ball joints and dust covers_ Brake lines and hoses_ Brake linings/drums and
brake pads/discs6
_ Drive belts_ Drive shaft boots_ Engine coolant7
_ Exhaust pipes and mountings_ Fuel lines and connections, fuel tank
band and fuel tank vapor vent systemhoses
_ Fuel tank cap gasket_ Radiator and condenser_ Rear differential oil (4WD)_ Steering gear_ Steering linkage and boots_ Transfer case oil (4WD)
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading8:Replace automatic transmission fluidReplace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi ordoor-to-door delivery use:
Replace automatic transmission fluid
DEALER SERVICE VERIFICATION:
DATE:MILEAGE:
1 Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealedcomponent is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspectpower steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolantlevel/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based oninspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on themulti-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated.4 Includes operating on roads which road salt has been applied.5 Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty.6 Inspect thickness measurement and disc runout.7 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.8 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance LogM
AIN
TEN
AN
CE
Maintenance Log 53
JOBNAME: 2878023-en-2018_Sien PAGE: 54 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
The following descriptions areprovided to give you a betterunderstanding of the maintenance
items that should be performed on yourvehicle. The scheduled maintenance logindicates at which mileage/time intervalseach item should be performed. Pleasenote that many maintenance items shouldbe performed only by a qualifiedtechnician.
For further information on maintenanceitems you can perform yourself, see the“Maintenance and Care” section of theOwner’s Manual.
Automatic Transmission FluidInspect or replace at specified intervals.When performing inspections, check eachcomponent for signs of leakage. If youdiscover any leakage, have it repaired by aqualified technician immediately.
Ball Joints and Dust CoversCheck the suspension and steering linkageball joints for looseness and damage.Check all dust covers for deterioration anddamage. Replace any deteriorated ordamaged parts. A qualified technicianshould perform these operations.
Brake Lines and HosesVisually inspect for proper installation.Check for chafing, cracks, deteriorationand signs of leakage. Replace anydeteriorated or damaged parts. A qualifiedtechnician should perform theseoperations.
Brake Linings/Drums and BrakePads/DiscsCheck the brake linings (shoes) anddrums for scoring, burning, fluid leakage,broken parts and excessive wear. Checkthe pads for excessive wear and the discsfor runout, excessive wear and fluidleakage. Replace any deteriorated ordamaged parts. A qualified technicianshould perform these operations.
Cabin Air FilterReplace at specified intervals. Driving inheavy traffic, on dirt roads or in urban,desert or dusty areas may shorten filter’slife. More frequent replacement may benecessary.
Drive BeltsInspect for cracks, excessive wear andoiliness. Check the belt tension and adjustif necessary. Replace the belts if they aredamaged.
Explanation of Maintenance Items
Maintenance Log54
MA
INTEN
AN
CE
JOBNAME: 2878023-en-2018_Sien PAGE: 55 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Drive Shaft BootsCheck the drive shaft boots and clampsfor cracks, deterioration and damage.Replace any deteriorated or damaged partsand, if necessary, repack the grease. 4WDmodels also require periodic inspection ofthe drive shaft bolt for proper torque. Aqualified technician should perform theseoperations.
Driver’s Floor Mat• Only use the driver’s floor mat
designed specifically for the model andmodel year of your vehicle.
• Always properly secure the driver’sfloor mat using the retaining hooks.
• Never install another floor mat on topof the existing driver’s floor mat.
• Never install the driver’s floor matupside down.
Engine Air FilterReplace at specified intervals. Whenperforming inspections, check for damage,excessive wear and oiliness, and replace ifnecessary.
Engine CoolantDrain the cooling system and refill with anethylene-glycol type coolant. Inspect hosesand connections for corrosion and leaks.Tighten connections and replace partswhen necessary. A qualified technicianshould perform these operations. (Forfurther details, refer to “Radiator,Condenser and Hoses” in the“Maintenance and Care” section of theOwner’s Manual).
Your Toyota is equipped with GenuineToyota Super Long-Life Coolant. Thereplacement intervals for engine coolantrecommended in this booklet are basedon replacement with Genuine ToyotaSuper Long-Life Coolant or similarhigh-quality non-silicate, non-amine,non-borate ethylene-glycol coolant withlong-life hybrid organic acid technology(i.e., a combination of low phosphatesand organic acids). If another type ofethylene-glycol coolant is used,replacement intervals may be different.
Explanation of Maintenance Items
Maintenance Log 55
MA
INTEN
AN
CE
JOBNAME: 2878023-en-2018_Sien PAGE: 56 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Engine Oil and Oil FilterReplace the oil filter and drain and refillthe engine oil at specified intervals. Forrecommended oil grade and viscosity,refer to the Owner’s Manual.
NOTE: Your vehicle is certified withGenuine Toyota 0W20 motor oil. ForVEHICLES CERTIFIED FOR 0W20 motoroil, the oil change interval is 10,000 milesor 12 months IF 0W20 MOTOR OIL ISBEING USED. If 0W20 is not available,5W20 mineral oil may be used. However,it must be replaced at A 5,000 miles or6 month INTERVAL with 0W20 motor oil.
For customers who primarily drive theirvehicle under any of the listed SpecialOperating Conditions, the motor oil andfilter should be replaced at 5,000 miles or6 months, REGARDLESS OF THE OILUSED (OR CERTIFICATION OF THEVEHICLE).
Exhaust Pipes and MountingsVisually inspect the exhaust pipes, mufflerand hangers for cracks, deterioration anddamage. Start the engine and listencarefully for any exhaust gas leakage.Tighten connections or replace parts asnecessary.
Fuel Lines and Connections,Fuel Tank Band and Fuel TankVapor Vent System HosesVisually inspect for corrosion, damage,cracks, and loose or leaking connections.Tighten connections or replace parts asnecessary.
Fuel Tank Cap GasketVisually inspect for cracks, deteriorationand damage and replace if necessary.
Nuts and Bolts on Chassis andBodyRe-tighten the seat-mounting bolts andfront/rear suspension member retainingbolts to specified torque.
Propeller ShaftRe-torque the propeller shaft bolt. Only aqualified technician should perform thisoperation.
Radiator and CondenserInspect for debris, corrosion and signs ofdamage. Have any problem repairedimmediately by a qualified technician.
Rear Differential OilInspect or replace at specified intervals.When performing inspections, check eachcomponent for signs of leakage. If youdiscover any leakage, have it repaired by aqualified technician immediately.
Explanation of Maintenance Items
Maintenance Log56
MA
INTEN
AN
CE
JOBNAME: 2878023-en-2018_Sien PAGE: 57 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Spark PlugsReplace at specified intervals. Install newplugs of the same type as originallyequipped. A qualified technician shouldperform this operation.
Steering GearInspect for signs of leakage. If youdiscover any leakage, have it repairedimmediately by a qualified technician.
Steering Linkage and BootsWith the vehicle stopped, check forexcessive freeplay in the steering wheel.Inspect the linkage for bending anddamage and the dust boots fordeterioration, cracks and damage. Replaceany damaged parts. A qualified technicianshould perform these operations.
Tire RotationTires should be rotated according to theinstructions in the Owner’s Manual. Whenrotating tires, check for damage anduneven wear. Replace if necessary.
Transfer Case OilInspect or replace at specified intervals.When performing inspections, check forsigns of leakage. If you discover anyleakage, have it repaired by a qualifiedtechnician immediately.
Vacuum Pump For BrakeBoosterReplace at specified intervals. A qualifiedtechnician should perform this operation.
Wiper BladesThe wiper blades should not show anysigns of cracking, splitting, wear,contamination or deformation. The wiperblades should clear the windshield withoutstreaking or skipping.
Explanation of Maintenance Items
Maintenance Log 57
MA
INTEN
AN
CE
JOBNAME: 2878023-en-2018_Sien PAGE: 58 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
Model
In-service date
Selling dealership
Key number
Body style
Mileage at delivery
Selling dealership phone number
Vehicle Identification Number
Vehicle IdentificationM
AIN
TEN
AN
CE
Maintenance Log58
JOBNAME: 2878023-en-2018_Sien PAGE: 59 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
NotesM
AIN
TEN
AN
CE
Maintenance Log 59
JOBNAME: 2878023-en-2018_Sien PAGE: 60 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
NotesM
AIN
TEN
AN
CE
Maintenance Log60
JOBNAME: 2878023-en-2018_Sien PAGE: 61 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
NotesM
AIN
TEN
AN
CE
Maintenance Log 61
JOBNAME: 2878023-en-2018_Sien PAGE: 62 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
NotesM
AIN
TEN
AN
CE
Maintenance Log62
JOBNAME: 2878023-en-2018_Sien PAGE: 63 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
NotesM
AIN
TEN
AN
CE
Maintenance Log 63
JOBNAME: 2878023-en-2018_Sien PAGE: 64 SESS: 4 OUTPUT: Mon Oct 2 15:08:00 2017/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878023-en-2018_Sienna.00505-18WMG-SIE_vX/TS_Warr_Maint_v1
NotesM
AIN
TEN
AN
CE
Maintenance Log64
WARRANTY &
MAINTENANCE GUIDE
Printed in U.S.A. 10/17
17-TCS-10005
SIENNA2 0 1 8
www.toyota.com
17-TCS-10005_WMG_SIENNA_1_0F_lm.indd 1 10/13/17 10:31 PM