SHS SHS BloomingtonBloomington

Fire, Life, Fire, Life, SafetySafety

Welcome Welcome

And Thank You ForAnd Thank You For

Joining Our TeamJoining Our Team

ObjectiveObjective

By the end of this session, By the end of this session, you will be familiar with the you will be familiar with the Safety and Security Safety and Security Procedures of our Hotel.Procedures of our Hotel.

OSHA-OSHA-Occupational Safety Occupational Safety and Health Administrationand Health Administration

Regulates Safety Standards in Regulates Safety Standards in the the

workplace workplace Differs in each stateDiffers in each stateEducates through outreach and Educates through outreach and

trainingtraining

Safety ProgramsSafety Programs

Lock out/Tag outLock out/Tag out Emergency Exposure PlanEmergency Exposure Plan Safety CommitteeSafety Committee

Report AccidentsReport Accidents

Report all accidents immediately to Report all accidents immediately to supervisor, regardless of seriousnesssupervisor, regardless of seriousness

Medical Treatment with Drug/Blood Medical Treatment with Drug/Blood alcoholalcohol

testingtesting Return to work policyReturn to work policy

Report All Unsafe Conditions Report All Unsafe Conditions To Your Supervisor To Your Supervisor

Light out in hotel and parking lotLight out in hotel and parking lot Door entrances not closing properlyDoor entrances not closing properly Wipe up spills immediatelyWipe up spills immediately

– Prevent both Guest and associate Prevent both Guest and associate injuriesinjuries

Use Wet Floor Signs!Use Wet Floor Signs!

Unsafe EquipmentUnsafe EquipmentLock Out Tag OutLock Out Tag Out

Vacuum cleaner cordVacuum cleaner cord

Use step stools/laddersUse step stools/ladders

Guard missing on food slicerGuard missing on food slicer

Wear Correct Personal Wear Correct Personal Protective EquipmentProtective Equipment

GogglesGoggles

GlovesGloves

Slip resistant shoes Slip resistant shoes – No heels/dress shoesNo heels/dress shoes

Culinary staff: cut resistant Culinary staff: cut resistant glovesgloves

SanitationSanitation

Keep your hands cleanKeep your hands clean Report unsanitary conditions to Report unsanitary conditions to

manager manager Hair coverHair cover

WIPE UP SPILLS WIPE UP SPILLS IMMEDIATELYIMMEDIATELY

Prevent both guest and Prevent both guest and associate injuriesassociate injuries

Proper floor signageProper floor signage

Safety TopicsSafety Topics

Bloodborne PathogensBloodborne Pathogens

Chemicals In The Chemicals In The WorkplaceWorkplace

Emergency ProceduresEmergency Procedures

Bloodborne PathogensBloodborne Pathogens

Inform your manager of spills of Blood Inform your manager of spills of Blood and Bodily Fluids:and Bodily Fluids:– Do not clean-up without proper Do not clean-up without proper

equipmentequipment Gloves, goggles, Bio-Hazard KitGloves, goggles, Bio-Hazard Kit Keep others away from the area while Keep others away from the area while

it is getting cleanedit is getting cleaned

Chemicals In The WorkplaceChemicals In The Workplace

Part of hotel lifePart of hotel life Wear protective Wear protective

equipmentequipment Material Safety Material Safety

Data Sheets Data Sheets (MSDS)(MSDS)

Right To Know Right To Know Stations with Stations with MSDSMSDS

Keep out of reach Keep out of reach of childrenof children

Never Mix Never Mix Chemicals!Chemicals!

Security: Maintain a Safe and Security: Maintain a Safe and Secure EnvironmentSecure Environment

Everyone Is A Everyone Is A Member of Loss Member of Loss Prevention TeamPrevention Team

Report Any And All Report Any And All Incidents Incidents ImmediatelyImmediately

Protect Privacy of Protect Privacy of Hotel GuestsHotel Guests

Report Unsafe Report Unsafe ConditionsConditions

Unregistered GuestsUnregistered Guests– Can I Help You?Can I Help You?– Never let Guest into Never let Guest into

Rooms, Escort to Rooms, Escort to Front Desk insteadFront Desk instead

– Guest Service is the Guest Service is the best form of best form of SecuritySecurity

– Safety, Security, Safety, Security, and Service for a and Service for a memorable staymemorable stay

EMERGENCY RESPONSE EMERGENCY RESPONSE TEAMTEAM

Designate associates and Designate associates and managers managers

Facilitates Evacuation Facilitates Evacuation

KNOW THE EMERGENCY KNOW THE EMERGENCY LSOPS FRONT TO BACKLSOPS FRONT TO BACK

Where do you goWhere do you go What do you doWhat do you do Where does everyone else goWhere does everyone else go What are their responsibilitiesWhat are their responsibilities What emergency services are contactedWhat emergency services are contacted What White Lodging personnel are What White Lodging personnel are

contacted i.e. GM, RM, DLP, DOE, contacted i.e. GM, RM, DLP, DOE, Corporate, etc.Corporate, etc.

Ensure everything is documentedEnsure everything is documented

GENERAL RULESGENERAL RULES

Remain calm and in control (people Remain calm and in control (people are looking to you for stability)are looking to you for stability)

If possible get input from other If possible get input from other sources to assist in decisions i.e. sources to assist in decisions i.e. Loss Prevention, Engineering, etc.Loss Prevention, Engineering, etc.

All emergencies and serious claims All emergencies and serious claims should be reported as soon as should be reported as soon as possible to the Claimspossible to the Claims

Emergency ProceduresEmergency Procedures Emergency Response Procedures Manual Emergency Response Procedures Manual

located at Front Desklocated at Front Desk

Use Proper CommunicationUse Proper Communication

Emergency ProceduresEmergency Procedures– Dial #Dial #– Name/DepartmentName/Department– Nature of EmergencyNature of Emergency– Location of EmergencyLocation of Emergency– Seriousness of EmergencySeriousness of Emergency

If Fire Occurs:If Fire Occurs:

Treat alarm as active – no such Treat alarm as active – no such thing as false alarmthing as false alarm

Remember to always remain calmRemember to always remain calm Assess situation and use proper Assess situation and use proper

proceduresprocedures– Follow procedure from previous Follow procedure from previous

bullet pointbullet point

Evacuation PlanEvacuation Plan

In Each DepartmentIn Each Department Speak with your Manager or Safety Speak with your Manager or Safety

Representative about planRepresentative about plan Know your role in an evacuationKnow your role in an evacuation Follow plan designated for your areaFollow plan designated for your area

MEDIAMEDIA

TV, Press media inquiriesTV, Press media inquiries• ““I’m sorry but I’m unable to comment at I’m sorry but I’m unable to comment at

this time however our (GM, RM) will be this time however our (GM, RM) will be happy to get back with you as soon as happy to get back with you as soon as we have more information”. Get names we have more information”. Get names and numbers for PR Representative. and numbers for PR Representative.

Thank You!!Thank You!!