Shocking Truth About Auto Attendants

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SHOCKING TRUTH ABOUT AUTOMATED ATTENDANTS

description

Less than 30% of calls to your business are from customers. Learn what you can do about it to increase customer satisfaction and save money.

Transcript of Shocking Truth About Auto Attendants

Page 1: Shocking Truth About Auto Attendants

SHOCKING TRUTH ABOUT AUTOMATED ATTENDANTS

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Some people are better than others at answering the calls that come into your business.

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And research indicates that on average, only 3 out of 10 of calls to your business are from customers.

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Most calls to businesses from “friends and family”, other employees, outside vendors, other enterprise support staff.

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If the reason for live operator answering all incoming phone to provide “high touch” personal attention to the company’s clients then…

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Consider a high quality “automated attendant.” But before we get too excited about automation...

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SHOCKING TRUTH ABOUT TELEPHONE KEYPADS

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“Spell the name of the employee you wish to reach using your

telephone keypad…”

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“Spell the name of the employee you wish to reach using your

telephone keypad…”

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“Spell the name of the employee you wish to reach using your

telephone keypad…”

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“So what’s the solution?”

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“Don’t annoy your callers…”

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Allow your callers to simply SAY the name of the person they want to talk to instead of fussing around with SPELLING.

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Previously, deploying premise based speech applications was tricky and expensive.

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Leverage a new service that removes technical challenges and expense of speech recognition applications.

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Leverage speech recognition to grow revenue, reduce churn, and delight customers without expensive capital.

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Discover new cloud based business model delivering high quality speech recognition applications easily and affordably.