Shilpa Sahrma Marketing Ppt

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    IDEA CELLULAR LTD.

    MADE BY:

    SHILAP SHARMA

    MBA 2C157

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    HISTORY OF IDEA CELLULAR

    COMPANY

    Idea Cellular, usually referred to as Idea, is an Indian wireless telecomcompany based in Mumbai, India. Idea is the 3rd largest mobileservices operator in India, in revenue terms, and recorded of over 98.4million customers as of August 2011.

    In 2004, Idea (the company had by then been rechristened) boughtover the Escorts groups Escotel gaining Haryana, Uttar Pradesh(West) and Kerala and licences for three more UP (East),Rajasthan and Himachal Pradesh. By the end of that year, four millionIndians were on the companys network. In 2005, AT&T sold itsinvestment in Idea, and the year after Tatas also bid good bye topursue an independent telecom business. And Idea was left only withone promoter, the AV Birla group. Rs 2,700 crore adding Punjab andKarnataka circles. Modis joint venture partner, Telekom Malaysia,

    invested Rs 7,000 crore for a 14.99% stake in Idea. Just around then,Ideas subsidiary, Aditya Birla Telecom sold a 20% stake to US-basedProvidence Equity Partners for over Rs 2,000 crore.

    http://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Mumbai
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    Customer service

    The company has its retail outlets under the "My Idea"

    banner. The company has also been the first to offer

    flexible tariff plans for prepaid customers. It also

    offers GPRS services in urban areas.

    Idea Cellular won the GSM Association Award for "Best

    Billing and Customer Care Solution" for 2 consecutive

    years.

    IDEA Cellular has been recognized as the 'MostCustomer Responsive Company' in the Telecom sector,

    at the prestigious Avaya Global Connect Customer

    Responsiveness Awards 2010.

    http://en.wikipedia.org/wiki/GPRShttp://en.wikipedia.org/wiki/GSM_Associationhttp://en.wikipedia.org/wiki/GSM_Associationhttp://en.wikipedia.org/wiki/GPRS
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    PARTNERS OF IDEA CELLULAR

    IDEA welcomes all businesses and individuals interested inpartnering with us to enhance and strengthen the IDEA products &services portfolio.

    To explore such potential partnerships, kindly get in touch with us bysubmitting the Partners Form.

    Some of our Technology and Content Partners:

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    MARKETING COMMUNICATIONSPUBLIC RELATIONS

    Imprimis PR

    Lowe India Pvt Ltd Mindshare

    NETWORK

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    MISSION OF IDEA CELLULAR

    We will delight our customerswhile meeting their

    communication needs anytime

    anywhere.We survive because of our customers

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    Competitors

    MTS, Ping Mobile, Reliance Communications,Tata DoCoMo ,TataIndicom, Uninor, Videocon, VirginMobile and Vodafone.

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    SERVICES OFFERED BY IDEA CELLULAR

    TO ITS CUSTOMERS

    Idea Cellular Limited was the 1st cellular company in thecountry to launch the scheme of music messaging withbackground tones, cellular jockey, and group talk. The

    company was also the 1st to launch mobile email services andvoice portal. Idea Cellular Company offers various services toits customers that includes prepaid and post paid mobileservices. The company also offers roaming, value addedservices, and call management services to its customers. TheCompany Idea Cellular Limited has offered revolutionary tariffplans to its customers such as Lifetime Idea, Super Power,

    Women's Card, Lifelong offer, and Outdoing 2 Minutes Free.

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    IDEA PRODUCT LIFE CYCLE THEORY

    This is the idea that products, like people,

    have a birth, a life and a death, and that

    they should be financed and marketed with

    this in mind. Even as a new product isbeing launched, its manufacturer should be

    preparing for the day when it has to be

    killed off. Its sales and profits start at a low

    level, rise (it is hoped) to a high level andthen decline again to a low level. This cycle

    is sometimes referred to simply as PLC.

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    Swot Analysis Of

    IDEA

    Strengths:* Strong brand recognition* Well Integrated operations* Significant execution and technological capabilities* Strong distribution channel

    Weaknesses:* Low ARPU compared to competitors* Weakness in Rural Market* Low capabilities in Ethernet and application delivery

    services

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    Opportunities:

    Low penetration Rates

    Strategic Alliances ( FLAG)

    Global expansion due to resource based acquisitions

    of FLAGHuge GSM subscriber base (76.67%) with economies of

    scale for GSM operators

    Telecom policy in more in favor of GSM than CDM

    Higher ARPU in GSM sector

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    Threats:

    Increasing competition with domestic players

    Decreasing ARPU due to competitions

    High regulation in Indian Telecom sector

    Changing political scenario could change

    Regulations

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    THANK YOU

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    1 Product development-

    The phase when a company looks for a new product. New products donot have to be out-of-the-blue new (like the video-cassette recorder

    or the compact disc). They may be merely additions to existing

    product lines (the first cigarette with a filter tip, for instance) or

    improvements to existing products (a new whiter-than-white washing

    powder).2 Introduction-

    The products costs rise sharply as the heavy expense of

    advertising and marketing any new product begins to takeits toll.

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    3 Growth-

    As the product begins to be accepted by the market, thecompany starts to recoup the costs of the first two

    phases.

    4 Maturity-By now the product is widely accepted and growth slows

    down. Before long, however, a successful product in this

    phase will come under pressure from competitors. The

    producer will have to start spending again in order to

    defend the products market position.

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    5 Decline-

    A company will no longer be able to fend off thecompetition, or a change in consumer tastes or

    lifestyle will render the product redundant. At this

    point the company has to decide how to bring

    the products life to an endwhat is the best

    end-game that it can play?

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