Sheffield University Student Visit #1
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Transcript of Sheffield University Student Visit #1
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Stephen Town, Director of Information & University Librarian
Welcome & Overview
Sheffield University Students1st December 2011
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Programme
1300-1345 Director’s overview1345-1415 Liaison & relationships1415-1515 Buildings, services & tour1515-1545 Digital library developments1545-1600 Final questions
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Director’s Summary
• University Context• Information Directorate• Information Strategy• Projects• Finance & Governance• Quality & Performance• Current issues
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UNIVERSITY CONTEXT
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• Founded 1963• UK top ten; RAE 8th; World
81st; 94 Group; WUN• 15,265 students• >30 departments in
humanities, social sciences, science
• Campus growth– Heslington East
• Collegiate and inclusive
The University
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• > 1m items• >100 staff• Archives extensive & unique• Developing digital library
expertise• Director of Library &
Archives 2007; Director of Information 2009
• Part of a broader Information Directorate
The University Library
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Branch Libraries & beyond
• York Minster: the oldest and largest Cathedral Library in the country– Operated under a unique
partnership between the Dean & Chapter and the University of York
• King’s Manor Library• Associations with
– The Railway museum– Yorkshire Country House
partnership
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• Directorate reorganised in 2010/11
• Aims:– Support the Director in
strategy fulfillment– Ability to offer joined up
services, particularly in new user facilities
– Better structured to deliver University Information Strategy
Information Directorate
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Senior Management Structure
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Example Divisional Structure (Operations)
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Example Divisional Structure (Strategy)
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Content Division
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Archives Division
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INFORMATION STRATEGY
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University Plan 1
“A world leader in the creation of knowledge…the sharing of knowledge … and the application of knowledge”
“We are custodians of knowledge …”
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University Plan 2
“1.2 Information technology plays an increasingly important role … academic excellence will increasingly depend on implementing technological innovation … [for] learning … research … and multidisciplinary collaboration”
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Needs
‘Students want high quality, stimulating T&L’‘They still desire a good library service ..real space for
group work and interaction’‘Researchers want collaborative tools … mechanisms
for depositing research outputs … communication for … collaborative research’
‘Library needs to support a range of repositories … new teaching materials require management and storage’
‘All require training and support’
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Consultation priorities – in top six
• Information contentMore than half the respondents ranked this first,
and two-thirds in the top three• Repositories and processes for academic
content collection• A virtual library platform• Learning spaces
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Information Strategy Roadmap
Strategy “vision-led and outcome driven”; consisting of six programmes:
1. Information & Communications Systems2. Portals & Access Systems3. Content & Knowledge Assets4. IT Infrastructure5. Integration Processes & Policies6. Spaces
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Portals & access systems
• Virtual Library platform• Staff and student
portals• Web site development• Discovery tools
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Content
• World class information resources– Print and digital
• Academic repositories• Modern media
capability
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Spaces
• Learning spaces on Heslington East
• Refurbishment of the JB Morrell Library
• Refurbishment of the former Computer Science Department as the Harry Fairhurst building
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Enabling strategies
• Relationships• Quality• Staff & culture• Resourcing• Collaboration &
partnerships
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FINANCE & GOVERNANCE
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Library Finance
• Staff (50%)– Numbers 150; 90 fte– Cost £3.2m
• Content (40%)– Books £0.4m– Serials £2.3m
• Other expenditure (10%) £0.4m– Income (£0.4m), capital (£25m+) & new fees (£0.7m)
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Governance structure
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QUALITY & PERFORMANCE
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Quality & Data collection
• Quality assurance• Peer review & benchmarking• Performance indicators– SCONUL statistics– Balanced scorecard
• Quality culture– User satisfaction measures & surveys
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LibQUAL+: all core items trends
2008 2009 2010 20110
1
2
3
4
5
6
7
8
9
University of York LibQUAL+ Survey Trends
Minimum MeanDesired MeanPerceived Mean
Year
Mea
n Ra
ting
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LibQUAL+ 2011: all Library users
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Culture, Policy and current issues
• Change and staff culture & capability• Extension of traditional role• Digital media, services and curation• Pedagogical change & technology• Relationships• Information policy• Publishing
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Questions?
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