SHE Requirements for Contractors Offshore (Projects)€¦ · The Personal Safety Logbook is a...
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SHE Requirements for Contractors Offshore (Projects)
Public information Version 1.5 – AP – DE – EN SSC 18-024
SHE Requirements for Contractors Offshore (Projects)
DATE 21.05.2019 / Rev. 1.5 PAGE 2 of 19 REF.NO. SSC18-024
Index of changes and releases Date Changes Rev. Author Authorized 11-01-16 - 1.0 T. De Fruyt
(NLO) SHE Manager
03-05-17 Operational SHE requirements have been combines with General SHE requirements for Contractors "SSC15-037". 1. General
Chapter has been updated. 2. Policy
Chapter has been added. Strategic level Chapter has been updated.
3. Operational level Chapter has been updated.
4. Annexes Annexes added.
1.1 S. Schuldt T. De Fruyt (NLO)
J. Nielsen (NLO)
12-10-17 2. Policy level Chapter Live Saving Rules has been
supplemented with FAIR Approach 3. Strategic level
Chapter HAZID/HAZOP has been added
4. Operational level Chapter Transfer offshore has been
updated Formulation SHE RR have been renamed SHE realization requirements (SHE RR)
1.2 S. Schuldt J. Nielsen
02-08-18 Formatting optimized, integration of O&M, Marine Operations Plan included, Training requirements revised, content thoroughly revised
1.3 Olaf Dronke J. Nielsen
30-08-18 Cover sheet and scope adjusted, Vessel requirements adjusted
1.3.1 Olaf Dronke J. Nielsen
04-09-18 Document number changed 1.3.2 Olaf Dronke J. Nielsen 03-12-18 • Safety Vision 2018 removed and
replaced by a link to the homepage • Chapter Coordination (3.3.3) revised • RR for SHE Plan shortened and moved
into main document • SCL removed from this document • Tick box field in the RR overview
included • RV06 revised • Section incident investigation amended • Section PPE extended (life vest & PLB) • Investigation report requirements
precised
1.4 Olaf Dronke J. Nielsen
21-05-19 • Sections “Reporting SHE incidents” and “Reporting SHE performance metrics” revised
• SCL light clause integrated • PPE for working in Wadden Sea
considered • Definition of Site re-worked
1.5 Olaf Dronke Pieter de Graeff
SHE Requirements for Contractors Offshore (Projects)
DATE 21.05.2019 / Rev. 1.5 PAGE 3 of 19 REF.NO. SSC18-024
Date Changes Rev. Author Authorized • Working time requirements precised • Management system certificate
requirement precised (VCA excluded) • Environmental requirements added
(GHG, Raw material passport) • Reporting of bird cadaver • Health and safety file and SiGe / V&G
coordination during design phase • Requirements SHE managementsysem
precised Since revision 1.5 different sets of this SHE Requirements will be circulated customized for the purpose. Depending on the set holding in your hand (compare with cover sheet) may some entries in the history be without any meaning.
Set M Mother document ( full content)
Set A Standard set including offshore works
Set AP Standard set like A but stripped content
Set B Standard set excluding offshore work
Set BP Standard set like B but stripped content
Information protection classification A1, I1, C1: Public Information
SHE Requirements for Contractors Offshore (Projects)
DATE 21.05.2019 / Rev. 1.5 PAGE 4 of 19 REF.NO. SSC18-024
Content
1. GENERAL ................................................................................................................................... 6 1.1 Purpose ............................................................................................................................ 6 1.2 Scope ............................................................................................................................... 6 1.3 Definitions ....................................................................................................................... 6 1.4 Abbreviations .................................................................................................................. 7 2. POLICY LEVEL ............................................................................................................................ 8 2.1 General ............................................................................................................................. 8 2.2 Safety Vision ................................................................................................................... 8 2.3 Life Saving Rules and FAIR Approaches ..................................................................... 8 2.3.1 Life-Saving Rules ......................................................................................................... 8 2.3.2 Application of the FAIR Approach ................................................................................ 8 2.3.3 Stop Work ..................................................................................................................... 8 3. STRATEGIC LEVEL ...................................................................................................................... 9 3.1 Legal and other requirements and Compliance with Regulations ............................ 9 3.2 Contractor SHE Management and Organisation ......................................................... 9 3.2.1 SHE management system ............................................................................................ 9 3.2.2 Safety Culture Ladder ................................................................................................... 9 3.2.3 Subcontractor management ....................................................................................... 10 3.3 Leadership and Management commitment ................................................................ 10 3.4 Risk Management ......................................................................................................... 11 3.4.1 Risk Assessment ........................................................................................................ 11 3.5 SHE documents and SHE plans .................................................................................. 12 3.5.1 Project-specific SHE Plan ........................................................................................... 12 3.6 SHE meetings and audits ............................................................................................. 12 3.6.1 SHE Meetings ............................................................................................................. 12 3.6.2 Audits .......................................................................................................................... 12 3.7 Reporting SHE incidents .............................................................................................. 13 3.8 SHE Training and personal certificates ...................................................................... 13 3.9 Reporting SHE performance metrics .......................................................................... 13 3.10 Emergency response organization ............................................................................. 14 3.10.1 General ....................................................................................................................... 14 4. OPERATIONAL LEVEL ............................................................................................................... 14 4.1 Dismissal of personnel ................................................................................................. 14 4.2 Access to persons, information and locations .......................................................... 14 4.3 Adverse Weather Conditions ....................................................................................... 15 4.4 Defibrillator (AED) ......................................................................................................... 15 4.5 Diving ............................................................................................................................. 15 4.6 Drugs, Alcohol and Medication ................................................................................... 15 4.7 Identity and age ............................................................................................................. 15 4.8 Language ....................................................................................................................... 15 4.9 Personal Safety Logbook (PSL) .................................................................................. 16 4.10 Temporary Living Quarters (TLQs) ............................................................................. 16 4.11 Transfer offshore .......................................................................................................... 16 4.11.1 Transfer to fixed structures ......................................................................................... 16 4.11.2 Vessel to vessel transfer ............................................................................................ 17 4.11.3 Man basket ................................................................................................................. 17 4.12 Working time ................................................................................................................. 17 4.13 Violence and weapons ................................................................................................. 17 4.14 Visitors ........................................................................................................................... 17 4.15 Personal protective equipment (PPE) ......................................................................... 17 4.15.1 General ....................................................................................................................... 17 4.15.2 Life vest and PLB ....................................................................................................... 18 SHE REALIZATION REQUIREMENT (SHE-RR) ..................................................................................... 19
SHE Requirements for Contractors Offshore (Projects)
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AUTHORITATIVE VERSION ................................................................................................................ 19
SHE Requirements for Contractors Offshore (Projects)
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1. General
1.1 Purpose An important concern of the Client is the protection of the Health, Safety and Environment (following SHE) to all his employees, Contractor employees and the general public. We should all work together to reduce and eliminate SHE incidents. This document sets out the general and operational SHE requirements for Contractors working for the Client. The requirements given here describe the minimum requirements towards the Contractor (including subcontractors) and shall be understood complementary to the applicable international and national laws and regulations. SHE is a core value in all work performed for the Client.
1.2 Scope This document is intended to be applicable to projects and O&M activities. It applies to the Contractor and their Subcontractors. This document does not stand alone – nor should it be interpreted as the exclusive requirements for Contractors. In addition to this guideline, specific SHE rules may apply, such as site specific rules.
1.3 Definitions Client (also: Employer) according to the project agreement. Contractor A person or organization which provides services to the Client under terms specified in a contract. Note: individuals or organizations supplying goods are not regarded as Contractors in the scope of this guideline, but as suppliers. Of course, a supplier may also be a Contractor if both goods are supplied and work performed. Emergency versus crisis When reference is being made to (Operational) Emergency Response, then this is referring to emergency response on a project level. On strategic level this is referring to the level of crisis management. Emergency response procedures focus on the direct operational response at the scene of the incident with the goal to preserve and protect the personnel, environment, assets, etc. from harm. Incidents might be so severe that they also have a (strategic) impact on the organizations involved. In these situations only on site emergency response is not enough to effectively mitigate the impact of the situation and a crisis management response is needed. The focus of the crisis management response is to identify this strategic impact, develop a crisis management strategy and take the critical decisions and actions needed to mitigate this impact. Identity document Any document approved in the European Union that may be used to identity of the bearer. E.g. passport, European identity card, residence permit document. Nature Impact on biodiversity and ecosystems
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Personal Safety Logbook (PSL) The Personal Safety Logbook is a personal document containing records of all the holder's relevant (safety) training courses. In addition, it may also contain medical information. The Client accepts the PSL of SSVV and WEG/DGMK. Site Site means the places where the Permanent Works are to be constructed and / or installed / and / or executed and to which plant and materials are to be delivered and any other places as may be specified in the Contract as forming part of the Site. The offshore part of the Site includes an area of 500 meters radius from the centre of the Works. Examples for site are: substation, offshore platform, construction site, cable laying site, vessel, pontoon, barge, fabrication yard. Subcontractor An individual or organization that signs a contract to perform part or all of the obligations of another's contract. Stop Work Reference is made to “2.3.3 Stop Work“
1.4 Abbreviations ALARP .................. As low as reasonably practicable
DE ......................... Germany
GHG ...................... Green House Gas
ILO ........................ International Labor Organization
LMRA .................... Last Minute Risk Assessment
MLC ...................... Maritime Labor Convention
NL ......................... Netherlands
O&M ...................... Operation & Maintenance (Betriebsphase)
PLB ....................... Personal Locator Beacon
PPE ....................... Personal Protective Equipment = “PSA”
PSA ....................... „Persönliche Schutzausrüstung“ = PPE
PSC ...................... Project Safety Concept = „SchuSiKo“
RR ......................... Realization Requirement = “RV”
RV ......................... “Realisierungsvorgabe” = RR
S&H ...................... Safety and Health
SCL ....................... Safety Culture Ladder
SiGe ...................... “Sicherheit und Gesundheitsschutz” = safety and health protection
SOLAS .................. International Convention for the Safety of Life at Sea
THG ...................... “Treibhausgas” = Green House Gas
TLQ ....................... Temporary Living Quarters
V&G ...................... “Veiligheid en Gezondheid” (Occupational Safety and Health)
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2. Policy level
2.1 General It is important that our Contractors are aware of, recognize and adhere to the Client's Mission and Vision, and more specific Client's Safety Vision and Life Saving Rules. In the following paragraphs, general information is given.
2.2 Safety Vision TenneT feels responsible and acts in the spirit of ‘Zero Harm’. We want our employees - and employees of our contractors - to get home safe and healthy. Safety is an integral part of our daily work. Next to following processes and procedures, we care for ourselves, our colleagues and our environment. We believe that all employees are safety leaders. Therefore we focus on two pillars: Safety Leadership and Safety Execution. Further information about the TenneT safety vision to be found under: https://www.tennet.eu/company/safety-at-tennet/
2.3 Life Saving Rules and FAIR Approaches
2.3.1 Life-Saving Rules TenneT has introduced six life-saving rules that include six rules and the FAIR Approach (Flowchart Analysis of Investigation Results). Our six Life-Saving Rules are:
1. Protect against falling when working at height; 2. Use personal protection equipment when required; 3. Do not work, walk or stand under a suspended load; 4. Comply with electrical safety principles; 5. Prevent dropped tools and equipment 6. Work with a valid work permit when required
Each LSR violation will be investigated thoroughly. We promote an open reporting culture. We therefore encourage the reporting of any incidents, also the one which includes a breach of a LSR.
2.3.2 Application of the FAIR Approach Contractor shall apply the FAIR approach. The Life-Saving Rules have the highest priority for TenneT - if a Life-Saving Rule has been violated, we must learn from it and derive measures to prevent similar violations in the future. The purpose of the FAIR method is to learn about the reasons for (possible) violations and the context in which they occur. It is important to understand why the rule was violated. If there has been an incident that did not comply with a Life-Saving Rule, the FAIR Aproach must always be used by the Contractor as soon as possible.
2.3.3 Stop Work We are of the opinion that accidents can be avoided if leaving the chance to employees to call for a Stop Work anytime they face a situation in which they feel unsafe. The work shall not be continued before work conditions has been assessed by all involved parties and found to be safe. Even though in cases where no additional measures are required no blame shall be accounted to the employee who has called for the Stop Work. Instead his courage and honesty shall be honored.
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3. Strategic level
3.1 Legal and other requirements and Compliance with Regulations Contractors shall comply with all relevant and applicable (inter)national SHE legislation, including international maritime law. Client’s requirements are to be considered as an addition to or as a binding interpretation of legal and other requirements. This includes selection by Client of certain laws, codes or standards as applicable.
3.2 Contractor SHE Management and Organisation
3.2.1 SHE management system The Contractor shall maintain a documented SHE management system according to ISO 45001 (safety management system) and ISO 14001 (environmental management system). For safety management: In the transition period OHSAS 18001 will be accepted until 31.03.2021. The Client allows for comparable alternative management systems, whereas the proof of equality has to be supplied by the Contractor via an external auditor. SCC (Safety Checklist Contractors) will not be assessed as equivalent in this respect. Requirements:
• In case the Contractor is a consortium, the management system certificate is required by all members of the consortium
• The required proof shall demonstrate in regards to the validity: - organizational unit - location - activity scope
• Organizational unit, location and activity scope needs to be identical with the (potential) contractor
If a Contractor is responsible for multiple sites it is required that the same safety measures are taken and that the safety regime is the same, taking into account differences between onshore and offshore works.
3.2.2 Safety Culture Ladder Depending on the services to be procured, the following paragraph applies. The clarification is made in the parent contract. The Safety Culture Ladder (SCL) is an engaging and structured method to promote awareness of our respective attitudes and behaviors concerning Safety. In the Client’s view this is a necessary step towards fulfilling the ambition of achieving zero accidents. Further information can be found on www.safetycultureladder.com. • Under the Contract the Contractor is required to have or to obtain a Safety Culture Ladder
Certificate (SCL) step 3 or higher. If the Contractor does not have such a certificate at contract award he shall, within 18 months after contract award, obtain this certificate;
• If the Contractor has a valid SCL step 3 certificate, the Contractor shall inform the Client thereof before contract award and submit a valid SCL step 3 or higher level to the Client on first request;
• If the Contractor is not SCL step 3 or higher certified, the Contractor shall submit, within 84 days after contract award, a detailed time program and action plan in which the Contractor demonstrates how the Contractor and his Subcontractors will obtain a SCL step 3 or higher level within 18 months after contract award. The detailed time program and action plan shall be based on the outcome of the self-assessment questionnaire and gap-analysis as explained on the website www.safetycultureladder.org;
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• If the Contractor is a consortium, a joint venture or other unincorporated grouping, all members/partners are required to have or obtain a SCL step 3 or higher level within 18 months after contract award;
• The Contractor shall ensure that a minimum of 50% of the man-hours of the Subcontractors deployed for the execution of the Works have or have obtained within 18 months after contract award a SCL step 3 certificate or higher. If this minimum cannot be met at contract award the Contractor shall include in the detailed time program and the action plan the activities required to meet this requirement;
• The SCL step 3 certificate or higher of the Contractor and the Subcontractors shall be part of the as-built records.
3.2.3 Subcontractor management The Contractor is allowed to award subcontracts to Subcontractors but is required to announce the subcontractors to the Client (e. g. in the monthly report) minimum four weeks ahead awarding the order. Should the Client have justified objections against a subcontractor the Client shall be entitled to reject a subcontractor. The Contractor is accountable for the work of the subcontractor as it is his own work. The Contractor shall have an auditable system in place for Contractor management, which includes following steps as a minimum:
• SHE evaluation of the potential Subcontractor prior to contract award shall be performed. Results of this SHE evaluation shall have a significant impact on the contract award criteria;
• Process to assure all Subcontractor SHE documentation has been submitted, reviewed and approved prior to any scope start;
• Monitoring of the SHE performance during project execution, including planned SHE audits
3.3 Leadership and Management commitment Following the TenneT Safety Vision, safety leadership translates to Contractor management commitment in the following ways:
• Investigations of Contractor SHE incidents are to be led by a non-SHE Contractor employee with management responsibility. Investigation reports must be signed off be a senior manager (min.1 level above project level) of the Contractor.
• Following a Contractor incident investigation, a member of the board of the Contractor may be invited to the Client's Incident Review Board. Similarly, in case of repeated incidents of a lesser category.
• Management of the Contractor (min. 1 level above project level) should perform or attend when requested.
• Following a Lost workday case (LWC) the management of the Contractor (min. 1 level above project level) must present the corrective and preventive actions taken to the Client in a meeting. A similar meeting can be requested by the Client in case of repeated incidents (non-LWC), by incidents with high risk potential or following events demonstrating clear deviation from a responsible safety culture.
The Contractor is required to split the works into phases and organize at least a pre-start kick-off meeting for each of these phases to discuss SHE expectations, potential SHE management system interfaces and specific SHE issues and requirements in accordance with the Contract. The splitting of the works in phases shall be subject to the approval of Client. The kick-off meeting shall be held 28 days prior the performance of the relevant part of the Works.
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• Client’s SHE policy and expectations; • Reiteration of Client’s Requirements for SHE for the Contract and any additional
specific SHE requirements identified in the Contract; • Review suitability of Contractor’s SHE arrangements; • Review of any agreed SHE key performance objectives, targets and indicators; • Review management of high risk activities & controls (including permit to work
requirements & key procedures); • Review Contractor SHE management plan and / or bridging document, emergency
response plans etc. (or if not complete, plans for completion); • Review SHE roles and responsibilities; • Review SHE orientation processes to be implemented (e.g. the Client requirements,
Subcontractor orientations and project se specific orientations for new personnel & visitors);
• Review of processes for hazard & incident reporting & behavior based observation programs;
• SHE reporting and communication requirements; • Review Contractor SHE training program; • Confirmation of relevant Contractor’s personnel competence; • Confirmation of the scope and schedule of key SHE activities including: SHE
orientation / induction, SHE meetings, SHE training, audits and reviews; • Interaction of Client and Contractor contingency plans and ensure that the
emergency response plan is fully understood by the Contractor's Personnel and other persons expected to be present on the Site
• Environmental management requirements; • Communication plan for verbal and written briefing of the members of the Contractor /
subcontractor personnel and other relevant persons on key information and outcomes from the joint project kick-off meeting.
Client expects the Contractor to demonstrate leadership and commitment to SHE as described in the relevant chapter of ISO 45001. This includes Contractors' leadership involvement in the investigation and follow-up of SHE incidents.
3.4 Risk Management The Contractor must perform Risk Assessment studies for the individual work sections in order to identify the activity- and system-related dangers. The timing of such studies shall the Contractor align with the Client well in advance and be organized and carried out by the Contractor.
3.4.1 Risk Assessment Contractors will carry out a hazard identification and risk assessments of all routine and non-routine activities and situations (including foreseeable emergency situations) before these activities are carried out. The outcome will be shared with the Client. The Client may ask additional information to be delivered before the activities may take place or the situation to be created. The SHE risk assessment matrix incl. the acceptance criteria for risks of the Contractor must be approved by the Client prior to the related activities. The Client requires Contractors to follow the As Low As Reasonably Practical (ALARP) principle. ALARP can entail a combination of the steps in the Hierarchy of Control. The Contractor shall align its risk assessment with the ones of the Subcontractors working under his responsibility. The Client may ask for the documented result of such alignments. This shall ensure that same hazards under comparable circumstances are evaluated and
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encountered in the same way regardless whether the Contractor or a Subcontractor is carrying out the works.
3.5 SHE documents and SHE plans
3.5.1 Project-specific SHE Plan The Contractor shall establish a project-specific SHE Plan which covers the full scope of the awarded contract. The applicability of the SHE Plan shall be outlined at the beginning of the document. This project-specific SHE Plan shall form a solid basis for the work of the Contractor and its subcontractor carried out under the awarded contract. It shall make clear to each party under the control of the Contractor what is expected in terms of SHE. Attaching the SHE Plan of a Subcontractor touching the same topics of the SHE Plan and repeating the same content shall be avoided. Only additional or deviating information shall be mentioned. Where the Contractors work falls under the S&H (V&G) coordination of the Client, the project-specific SHE Plan shall reflect the S&H (V&G) requirements.
3.6 SHE meetings and audits The Client may organize SHE meetings, SHE audits or surveys involving Contractor's personnel. The Contractor shall facilitate these activities upon request and grant unlimited access to Contractor employees and information. The Contractor will enable his employees to take part in these events.
3.6.1 SHE Meetings SHE will be the first topic of discussion at all project meetings. There will also be specific meetings during which SHE will be emphasized or meetings for the exclusive purpose of discussing SHE issues and enhancing the project SHE program. As a minimum the following meetings will be held for the purpose of enhancing safety:
• Kick-off meetings held by project management prior to the start of each of phases of Works;
• The monthly progress meeting between the Parties, • Daily pre-task meetings held by foremen, also referred to as Last Minute Risk
Analyses (LMRA); • Weekly meetings of the project SHE professionals including the project manager of
the Contractor and the Engineer; • Weekly project coordination meetings chaired by a representative of project
management other than a SHE manager.
3.6.2 Audits Following an audit, a report must be produced containing non-conformities and observations, positive as well as negative. Client shall be informed regarding internal Audits planned by the Contractor or its Subcontractors Should an inspection from the authorities take place for any work covered by the scope of the work the Contractor must notify the Client and provide a copy of the inspection report to the Client.
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3.7 Reporting SHE incidents Contractors shall register and report all SHE incidents, accidents, near miss and potential incidents (PI) that occur during work related activities that are executed under the Contract. On top of that Incidents, accidents and near miss shall be reported by phone to the MOC. PI’s shall be recorded in a register (Hazard Observation Card system) and shared in the monthly progress report. Further requirements are laid down in SHE RR 01 “Guideline CSS13-014 - Definitions and classification of SHE incidents”. Animals suffered death (especially bird cadavers) found in the vicinity of the working activities shall be reported via phone according to accidents and near misses by phone. The Client reserves the right to transfer the reporting to a web-based system. In this case the Client provides access data and training. The Contractor shall use web-based the system for SHE reporting.
3.8 SHE Training and personal certificates The Client requires a minimum entry level of SHE education for all Contractor’s personnel to ensure that it has the basic knowledge required to perform work safely. The Contractors’ training concept shall at least fulfill the SHE RR 05 “Training and medical requirements”. All applicable certificates required by this document shall be in place, valid and available for verification at any time. On request of the Client the certificates shall be sent to the Client for verification. Certificates required to deliver shall be send in time without further notice. This clause refers among others to certificates for personnel trainings, equipment, vehicles etc.
3.9 Reporting SHE performance metrics Contractor shall report as part of the monthly progress report data on the extent of work performed and the number of SHE incidents occurring. The report shall be part of the monthly progress report and to be handed-over latest on the fifth working day of the following month. The guideline 'Definitions and classification of SHE incidents', described in SHE RR 01 provides the basis for reporting. The Contractor shall draw an integrated report, including data of all its subcontractors. As a minimum, the Contractor shall report (subcontractors included) numbers of
• average number of employees on-site split-up into subcontractor • hours worked (exposure hours) • SHE inspections by project director • SHE inspections • emergency response drills • SHE audits • HAZID / HAZOPS carried out • Number of pre-start SHE talks (also referred to as Last Minute Risk Analyses) • Incentives issued • PTW’s issued • induction sessions ran • TBT’s • Stop works • incident investigations started • event types human related according to requirements in this document • event types environmental related • High risk incidents (HRI) / events involving a breach of a LSR
Furthermore the report shall include:
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• Register of PI’s (Safety Observation Cards) and tracking status • Update of waste register • Current status of the key performance indicators according to SHE-RR06 “Key
performance indicators” • List of subcontractors working for the Contractor in the scope of the project
agreement • Overview of incidents on the yard incl. status • Register of incidents, accidents, near misses including tracking status
The Contractor is asked to use a standardized format (excel sheet, RR08 “Reporting Template for Contractors”) for the reporting of the monthly SHE statistics provided by the Client. The Client reserves the right to switch to a web-based system for the monthly SHE reporting. In this case the Client provides access data for the web-based system.
3.10 Emergency response organization
3.10.1 General All Contractor’s personnel shall be familiar with emergency response plans for the project and shall participate in emergency drills. The procedures to be in place by the Contractor and reviewed by the Client before start of work shall include but will not be limited to the following scenarios:
• Crisis management plan aligned with the Client crisis management; • Emergency response plan (ERP);
The Contractor shall liaise with the Client to ensure that the procedures considering external emergency organizations interface effectively. This shall include project specific details of emergency response arrangements including:
• Corporate individuals responsible for crisis management; • Contact details for project parties (Employer and Contractors); • External emergency facility contact details; • Emergency response initial actions flowchart.
The Contractor needs to develop emergency response procedures to deal with emergencies. Safety drills to test the response capability (for emergency evacuation and fire) shall be incorporated into the Contractor’s SHE Plan. As a minimum a drill must be performed before starting a new project phase. This will include the formation and training of an emergency response team. Communication between offshore site, emergency services and crew transfer services must be established and tested frequently. It must be determined before carrying out work if rescue is possible due to weather conditions.
4. Operational level
4.1 Dismissal of personnel The Client keeps the right to dismiss Contractors’ personnel from the Site, or the Works in accordance with the Contract.
4.2 Access to persons, information and locations Contractors must lend immediate and unrestricted access to the personnel of the Client wishing to visit locations in order to carry out incident investigation, SHE inspections, safety
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walks and talks or similar activities. Contractors will promptly provide any information deemed relevant by the Client in the light of the purpose of the visit. In case of an incident, direct access to the site of the incident, to the victim and to the witnesses and to any other information sources relevant to the investigation shall be granted.
4.3 Adverse Weather Conditions When adverse weather conditions present a potential risk to personnel, the Client expects good judgment and risk based decisions to be used and action taken, up to and including stopping the job. An adverse weather procedure shall be submitted to the Client as part of the SHE Plan.
4.4 Defibrillator (AED) A defibrillator (AED) must be available on all sites in reasonable distance to all work locations and staff trained in the use.
4.5 Diving Diving operations shall be avoided as far as reasonable practicable (ALARP). Should diving operations find place the following documents in the latest version shall be applied: • Standards and guidelines from the “The European Diving Technology Committee”
(www.edtc.org) • IMCA guidance and technical reports from the IMCA diving division • In DE: “Leitfaden Taucherarbeiten Offshore” from DNV GL The Client shall be informed 8 weeks in advance ahead of diving operations including operating instructions (method statement) and risk assessments.
4.6 Drugs, Alcohol and Medication The use, possession, transportation, promotion or sale of illegal drugs, controlled substances, drug paraphernalia and alcohol on the site is absolutely prohibited. Use of prescription or over-the-counter medications that may impair your ability to work safely shall be discussed with the supervisor or medic before beginning work.
4.7 Identity and age All persons present at the Site must be over 18 years of age and carry a valid identity document, which must be shown on request. The Contractors’ personnel needs to be recognized belonging to the Contractor (name of company and person). Labelling of helmets is common and accepted. Alternatively labelled clothes will be accepted as well as long as they are almost permanently worn and not covered by equipment (e.g. harness).
4.8 Language The following language shall be used as preferred project language: German The following applies to the offshore area: If the construction management and the personnel utilized at the site predominantly speak another language, the communication may take place in English. It must be ensured that all employees are familiar with the commands in English and can clearly understand. If the communication takes place in English, corresponding information must be present on site in the emergency plans and all relevant documents, plans, etc. must also be available, posted in English.
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All documents relating to public authorities and SHE matters must be authorized in German. For the offshore area, these may also need to be created in English. Should it be unavoidable that Contractors intend to bring workers who have little or no verbal and or written command of the project language, it is required that appropriate and effective measures are taken by the Contractor to manage communication to and from these workers and to sufficiently mitigate and manage any risks presented by communication or cultural difficulties. These measures will include:
• Multi lingual induction; • Multi language signs with clear pictograms; • Education on the meaning of key oral warnings (e.g. “stop” ); • The provision of competent bilingual interpreters or bilingual foremen; • Translation of key safety information.
4.9 Personal Safety Logbook (PSL) The employees of the Contractor must carry a PSL in order to prove the status of SHE training. The PSL shall be presented at the request of the Client. The green PSL (Netherlands) from SSVV and the orange PSL (Germany) from WEG / DGMK are accepted. Other PSL’s are subject to approval by the Client. The original certificates from training centers will be accepted as well as trainings registered for example in WINDA.
4.10 Temporary Living Quarters (TLQs) Should offshore TLQs be used the NORSOK standard applies. In Germany additionally the technical rules for work sites (“Arbeitsstättenverordnung”) shall apply. The Contractor must at own initiative and responsibility manage the knock on effects of using TLQ's. This includes but is not limited to:
• Fire safety must be integrated with existing systems • The manning concept must be adjusted • Water supply and water treatment • Capacity of Life Saving Appliances • Waste management • Ventilation and power supply • Office space and locker rooms
The Client must be notified in advance of the installation of TLQ, and the competent authorities must be informed, including specification of the duration of use.
4.11 Transfer offshore The transfer of personnel to the substation shall be conducted via helicopter landing platform. In cases where the helicopter platform is (still) not in operation, the Contractor may request other concepts for transfer, e. g. the use of the boat landing. The requested concept shall include the frequency of intended transfers, a procedure for transfer as well as a suitable and sufficient risk assessment. The request shall be handed in 3 month before transfer activities start. The concept has to consider the use of fall protection system (free climbing not accepted).
4.11.1 Transfer to fixed structures Transfers between a fixed structure (i.e. a platform or a jack up barge) and a vessel shall be preferably done using a motion compensating system (Walk 2 Work principle). Surface
SHE Requirements for Contractors Offshore (Projects)
DATE 21.05.2019 / Rev. 1.5 PAGE 17 of 19 REF.NO. SSC18-024
elevated ships (SES) and Crew Transfer Vessels (CTV) shall be at second choice and not be intended as main means of transfer. Use of man basket between a fixed and a moving structure should be avoided (ALARP principle) but is allowed considering the Employer's Requirements for use of man basket.
4.11.2 Vessel to vessel transfer Vessel to vessel transfer is subject for approval for each case. At a minimum one of the vessels must be equipped with a boat landing and a fall protection system shall be included. Methods with lower protection level (e.g. man basket, pilot ladder or swing ropes) will be not allowed.
4.11.3 Man basket The Client’s minimum standard is a FROG or TORO device. The acceptance criteria is considered to be rigid, enclosed, buoyant, self-righting in case of immersion. The use of Billy Pugh type devices is prohibited. For use of man basket operations, the ALARP principle is applicable as man basket shall not be used as primary method. The risk assessment for man basket operations shall be provided to the Client approval prior to the operation.
4.12 Working time The (offshore) work time regulations for project personnel are applicable to all offshore and onshore works. Vessel crew (mandatory for the operation of the vessel – excluding the work crew) working times are regulated by the international Labor Organization, taking into consideration the needs of the marine industry ILO Maritime Labor Convention (MLC). All vessel crew of vessels below the 500GT are mandatory to follow national Offshore work time regulations.
4.13 Violence and weapons Weapons are generally strictly forbidden at Clients sites. The Client defines weapons as such items that are declared as illegal by local legislation. The weapons policy of the Contractor shall include the control of knives and prohibition of open bladed knives (i.e. cutter knives). The use of knives during a project shall be strictly controlled by a suitable system (i.e. PTW system) and a thorough risk assessment. The Hierarchy of Control and ALARP principle applies when deciding upon tools.
4.14 Visitors Visits to non-office locations by persons not directly involved in the works being carried out on that location (e.g. visitors) must be approved in advance by the project manager and the Client.
4.15 Personal protective equipment (PPE)
4.15.1 General The Contractor shall provide their employees with suitable and inspected personal safety equipment. The type and scope of the PPE must be defined in the risk assessments and / or operating instruction for the planned work. The Contractor is obliged to instruct his employees in proper use. Minimum PPE requirements are
- safety shoes S3 standard, ankle-high - high-visibility vests or clothing class 2
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DATE 21.05.2019 / Rev. 1.5 PAGE 18 of 19 REF.NO. SSC18-024
- safety helmet (climbing helmet where appropriate) Safety glasses must always be carried by the worker and be worn in case of attendant hazards for the eyes according to Contractors risk assessment or markings on site. Should working in the Wadden Sea require different PPE than the standard PPE listed above the Contractor may deviate from the standard PPE (e. g. neoprene shoes in the muddy tideland) as long as the aspired protection level will be reached. Deviations from the standard PPE shall be aligned with the Client well-timed on basis of the risk assessment.
4.15.2 Life vest and PLB Should you face a risk falling into the water according to your risk assessment the employees have to wear life vests (SOLAS certified) and a conforming PLB. Requirements towards the PLB: AIS-SART with GPS sender (e. g. Secumar easyRESCUE-A040-BW-COM).
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DATE 21.05.2019 / Rev. 1.5 PAGE 19 of 19 REF.NO. SSC18-024
SHE Realization Requirement (SHE-RR) The Realization Requirements shall be applicable to projects and O&M. SHE-RR
Title Latest revision
01 Guideline CSS13-014-Definitions and classification of SHE incidents
2.0 / 10.07.2015
02 Guideline CSS15-009-Reporting, investigation and review of SHE incidents
1.2 / 09.01.2017
05 Training and medical requirements 1.5 / 18.01.2019 08 Reporting Template for Contractors 1.3 / 27.07.2018 10 Standards 1.1 / 28.02.2019 Remark In the final PDF version of this document the RR’s are embedded in this PDF file as attachment. This requires you to use a software product which supports the functionality to display attachments. The basic Adobe Acrobat Reader as well as other free-of-charge products from other software firms supports this. Especially the browser plug-ins to display PDF does not have necessarily this function included.
Authoritative version This text shall be governed by and construed in accordance with the laws of Germany. The English version of this text serves only for information and is not part of this legal transaction. Therefore, in the event of any inconsistency between the German and the English version, only the German version shall apply.
Guideline definitions and classification of SHE incidents
Public Information
Version 2.0
TenneT
SHE-RR01
Guideline definitions and classification of SHE incidents
DATE 15 October 2015
PAGE 2 of 29 REF.NO. CSS13-014
Index of changes and releases
Date Changes Version Author Authorised by
20-2-2013 - 1.0 F. Geijlvoet (SSC) Senior Manager SSC
10-7-2015
Major revision with
modification towards IOGP
2.0 F. Geijlvoet,
D.J. Haverkamp (SSC)
Senior manager SSC
Information protection classification A1, I1, C1: Public Information
Guideline definitions and classification of SHE incidents
DATE 15 October 2015
PAGE 3 of 29 REF.NO. CSS13-014
Content
1. INTRODUCTION ........................................................................................................................................... 5
1.1 Aim ...................................................................................................................................................... 5
1.2 Scope .................................................................................................................................................. 5
1.3 Main changes compared to previous version ..................................................................................... 6
1.4 Relation with other TenneT guidelines ............................................................................................... 6
1.5 Responsibilities ................................................................................................................................... 6
1.6 Definitions of employee, contractor employee and third parties ......................................................... 7
1.7 Organizational allocation of incidents ................................................................................................. 7
1.8 Company and contractor definitions ................................................................................................... 7
2. CLASSIFICATION OF SHE INCIDENTS ..................................................................................................... 8
2.1 Basic definitions .................................................................................................................................. 8
2.2 Work related activities ......................................................................................................................... 9
2.3 Categorizing incidents....................................................................................................................... 10
3. REPORTING BOUNDARIES ...................................................................................................................... 10
3.1 In scope ............................................................................................................................................ 10
3.2 Out-of-scope ..................................................................................................................................... 11
4. CALCULATION OF HOURS WORKED ..................................................................................................... 12
ANNEX 1. INCIDENT CLASSIFICATION CATEGORIES .................................................................... 13
ANNEX 2. DEFINITION OF TERMS ....................................................................................................... 15
ANNEX 3. MEDICAL TREATMENT CASES AND FIRST AID CASES ................................................ 17
ANNEX 4. EXAMPLES AND GUIDANCE .............................................................................................. 19
I Contractor modes ........................................................................................................................... 19
II Organizational allocation of incidents............................................................................................. 19
III Casual visitors ................................................................................................................................ 20
IV Personal grooming and self-medication ......................................................................................... 20
V Restricted work day cases ............................................................................................................. 21
VI Transportation of people ................................................................................................................ 21
VII Work environment .......................................................................................................................... 23
VIII Working away from home .............................................................................................................. 23
IX Transportation of goods, tools and equipment ............................................................................... 24
X Injuries during training .................................................................................................................... 24
XI Meal period illnesses ...................................................................................................................... 25
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XII Sports ............................................................................................................................................. 25
XIII Entertainment of or by business contacts ...................................................................................... 26
XIV Outings and social events .............................................................................................................. 26
XV 'Acts of God' and wilful acts ........................................................................................................... 26
XVI Misbehaviour .................................................................................................................................. 27
XVII Delayed death ................................................................................................................................ 27
XVIII Environmental impact ..................................................................................................................... 27
IXX Medical treatment case versus First aid case ................................................................................ 28
Guideline definitions and classification of SHE incidents
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1. Introduction
1.1 Aim
The aim of this guideline is to provide the criteria for reporting and classifying Safety, Health and
Environmental (SHE) incidents. Classification is essential for the company incidents statistics. TenneT uses
incident statistics to monitor and steer continuous improvements
This guideline does not provide a framework on the reporting process itself; that information is given in the
guideline 'Reporting, investigation and review of SHE incidents' (CSS15-009).
This guideline is based on a commonly used guideline of the International Association of Oil & Gas
Producers for benchmarking purposes 1.
1.2 Scope
This guideline applies to the following TenneT entities:
Onshore NL.
Onshore GE
Offshore & DCI
In this guideline these entities are collectively referred to as “TenneT”.
This guideline also applies to TenneT's joint ventures whenever TenneT:
is the operator; or
has majority or controlling interest and has an officer assigned as the senior managing director of the joint
venture operation.
The above is further specified for the following situations:
Joint Venture Operations
In the case of joint ventures where the operating company is not TenneT, the companies in the partnership
1 IOGP. (2015). Safety data reporting users' guide, 2013 data. Retrieved on 20 August 2015, from:
http://www.iogp.org/Reports/id/Rep_2013su_ID_766
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are required to reach agreement on to which company of the joint venture incidents are to be reported in
order to avoid double counting.
Joint Operatorship
In the case of joint operatorship the companies in the partnership are required to reach agreement on to
which company incidents are to be reported in order to avoid double counting.
Partner Operations
Incidents occurring in partnership operations (i.e. facilities for which the company owns equity, but is not the
operator) are excluded.
1.3 Main changes compared to previous version
The following main modifications have been made compared to the previous version of this guideline:
The IOGP reporting standards are included, wherever appropriate.
The definition of a High Risk Incident (HRI) has been simplified in line with but with modifications
compared to the IOGP standard. The TenneT Risk Matrix is no longer referred to.
The incident category of Permanent Total Disability has been deleted as a separate category (in line with
IOGP).
In line with IOGP, three contractor modes are distinguished. See paragraph 1.8.
The example incidents have been reviewed. New example incidents have been added. See annex 4.
A separate chapter on worked hours has been added. See chapter 4.
1.4 Relation with other TenneT guidelines
Guideline CSS 15-009 Reporting, investigation and review of SHE incidents. This guideline contains
general rules for reporting SHE incidents, which incidents to investigate (when, who, how) and how
incident investigations are reviewed in the different layers of the organisation.
Guideline CSS 15-010 Information protection. This guideline is relevant as it contains TenneT rules on
confidentiality that also apply to the underlying guideline.
1.5 Responsibilities
The senior manager is responsible for the reporting and classification of incidents in TenneT´s incident
management system. Safety experts provide active support. For guidance on this topic, see the guideline
Reporting, investigation and review of SHE incidents.
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If an incident cannot be readily classified or if this guideline leaves room for discussion, senior management
decides on the final classification.
This guideline contains example incidents (appendix 4) for correct interpretation of the classification criteria.
1.6 Definitions of employee, contractor employee and third parties
A distinction is made between incidents of TenneT employees, contractors and third parties.
A TenneT employee is a person employed by and on the payroll of TenneT. Persons employed under
short service contracts are included as TenneT employees provided they are paid directly by TenneT.
A contractor employee is a person employed by a contractor (or a contractor’s sub-contractor) who is
directly involved in execution of prescribed work under a contract with TenneT.
A third party is a person with no business relationship with TenneT or a contractor of TenneT. Examples
of third parties are: general public, external post-delivery companies.
1.7 Organizational allocation of incidents
As of 2015, TenneT is reporting on segment level instead of legal entity level. There are three segments
defined within TenneT – Onshore NL, Onshore GE and Offshore & DCI. For the sake of internal reporting
each incident must be allocated to the responsible TenneT segment. A distinction between the following
situations is made:
In case of TenneT employees, the incident is allocated to the segment in line with the hierarchical
reporting line of the victim.
Incidents of TenneT employees working with a corporate department are allocated to either Onshore NL
or Onshore GE, depending on whether the employee has a Dutch of a German contract.
In case of contractor employees, the incident is allocated to the segment which assigned the contractor.
In case of environmental incident, the incident is allocated to the segment that has operational
responsibility.
1.8 Company and contractor definitions
Company work-related activities includes all work by TenneT employees, including attendance at courses,
conferences and TenneT organized events where participation is perceived as mandatory by the employee,
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business travel, field visits or any other activity or presence expected by TenneT.
For the definition of contractor work-related activities, a distinction is made between the following three
contractual situations. Only mode 1 and mode 2 are regarded as contractor activities which must be
reported. Contractor mode 3 is not included in the TenneT incident statistics.
Mode 1
The contractor provides people, processes and tools for the execution of the contract, under the supervision,
instructions and SHE management system of TenneT. The contractor has a management system to provide
assurance that the workers for whom it is responsible are qualified and fit for the work and that the
processes, tools, materials and equipment they provide are properly maintained and suitable.
Mode 2
The contractor executes all aspects of the contract under its own SHE management system, providing the
necessary instructions and supervision and verifying the proper functioning of its SHE management system.
TenneT is responsible for verifying the overall effectiveness of the SHE management controls put in place by
the contractor, including its interface with subcontractors, and assuring that both TenneT’s and the
contractor’s SHE management system are compatible.
Mode 3
The contractor operates within its own SHE management system, which has no interfaces with the TenneT
SHE management system. The contractor is not required to report SHE performance data (including
incidents) to TenneT. However, this does not exclude the possibility that TenneT may wish to guide and
influence SHE performance under this type of contract.
2. Classification of SHE incidents
2.1 Basic definitions
A SHE incident is an unplanned or uncontrolled event or chain of events that has – or could have - resulted
in at least one fatality, injury or illness, or physical or environmental damage.
An occupational injury is any injury such as a cut, fracture, sprain, amputation, etc., which results from a
work-related activity or from an exposure involving a single incident in the work environment, such as
deafness from explosion, one-time chemical exposure, back disorder from a slip/trip, insect or snake bite.
An occupational illness is any abnormal condition or disorder of an employee, other than one resulting from
an occupational injury, caused by exposure to environmental factors associated with employment. This
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includes both acute and chronic illnesses or diseases. They may be caused by inhalation, absorption,
ingestion of or direct contact with the hazard, as well as exposure to physical and psychological hazards.
2.2 Work related activities
An injury or illness must be considered work-related if an event or exposure in the work environment caused
or contributed to the resulting condition or significantly aggravated a pre-existing injury or illness. Work-
relatedness is presumed for injuries and illnesses resulting from events or exposures occurring in the work
environment unless one of the following exceptions applies in its entirety:
Occurs when an employee or contractor is present in the work environment as a member of the general
public (so: off duty);
Results solely from voluntary participation in a wellness program or in a medical, fitness, or recreational
activity, such as blood donation, physical examination, flu vaccination, exercise class, racquetball, or
baseball etc. Where the activity is company-sponsored the participation must be perceived by the
employee as voluntary for this exception to apply;
Involves signs or symptoms that surface at work but result solely from a non work-related event or
exposure;
Is solely the result of eating, drinking, or preparing food or drink for personal consumption (whether
bought on the employer’s premises or brought in). For example, if the employee is injured by choking on
a sandwich while in the employer’s establishment, the case would not be considered work-related. Note:
If the employee is made ill by ingesting food contaminated by workplace contaminants (such as lead), or
gets food poisoning from food supplied by the employer, the case would be considered work-related;
Is solely the result of doing personal tasks in the work environment outside of the employee’s assigned
working hours;
Is solely the result of personal grooming, self-medication for a non-work-related condition or is
intentionally self-inflicted;
Is the common cold or flu (note: contagious diseases such as tuberculosis, brucellosis, hepatitis A, or
plague are considered work-related if the employee is infected at work); and
Occurs during a commute from the home to the normal place of work or first stop unless it is company-
mandated transport.
The company statistics of TenneT include work-related incidents. Non-work related incidents are also
registered, if reported (e.g. for the sake of insurance data requests), but not considered part of the incident
performance of TenneT.
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2.3 Categorizing incidents
Incidents are to be categorised according to the definitions provided in annex 1. The following should be
taken into account:
If a single event leads to multiple people being injured, the event counts for as many incidents as there
are people injured. Accordingly, a single event may be allocated to two or more responsible segments.
An event that resulted both in environmental impact and personal injury is counted as two incidents, even
though it resulted from one event.
All incidents and near misses that could have realistically resulted in one or more fatalities must be
additionally classified as a high risk incident (HRI).
3. Reporting boundaries
3.1 In scope
TenneT employees
TenneT employees.
TenneT secondees on assignment to non-operated joint ventures.
Contractor employees
Contractor employees on TenneT premises, except as noted in the Out of Scope below (paragraph 3.2).
Contractor employees travelling in TenneT-provided vehicles, watercraft and aircraft (TenneT-dedicated
or shared-service). In the context of this scope, TenneT-provided means that TenneT arranged and paid
for transportation in vehicles owned by a contractor, and contractor employees are expected to use the
transportation as a condition of their work assignment. This excludes commercial (public) transportation
that TenneT reimburses, but does not arrange.
Contractor employees acting in functions, such as inspectors, negotiators and representatives for
TenneT. These contractor employees are in scope both on and off premises as long as they are on
TenneT business.
Equipment and Transporters
Equipment and transport operations (equipment, cargo, crew and passengers), including shared service
contractor-owned vehicles, located on the TenneT premises – except as noted in the Out of Scope
section below (paragraph 3.2).
Transport operations (equipment, cargo, crew and passengers) involving TenneT-owned vehicles,
watercraft and aircraft.
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Transport operations (equipment, cargo, crew and passengers) involving TenneT dedicated, contractor-
owned vehicles, watercraft and aircraft, when:
o on TenneT premises; or
o travelling directly between TenneT premises; or
o travelling while performing work on behalf of TenneT.
3.2 Out-of-scope
Employees, third parties and equipment
Mail, courier, service, and incidental delivery services on TenneT premises that are not contractually
dedicated for exclusive use by TenneT engaging with other firms as a normal activity (e.g. office supply,
vending machine deliveries).
Municipal services (e.g. utility connections, suction vehicle, road sweeper) personnel on TenneT
premises performing their normal activities. This exception does not apply to collection or handling of
process waste or other services directly related to operations.
Contractor employees who are performing work on the contractor’s premises – including fabrication
yards, design offices and maintenance shops.
Casual visitors and guests on company premises (e.g. customers, suppliers, public officials, tour groups)
that are escorted by TenneT employees or contractor employees.
Visitors and business partners on premises engaged in emergency response activities related to a non-
TenneT event.
(Mobile) cranes, diggers, horizontal directional drilling equipment, pile drivers, winching equipment,
deeploaders or marine vessels on TenneT premises that are non-operating and either:
o are on standby, waiting to commence work for TenneT; or
o have finished work for TenneT and are on standby, waiting to mobilize to another distinct location or to
be taken off of TenneT premises.
NB. This item only applies if there is an explicit understanding that the provider is not under contract to
TenneT at the time, and TenneT is allowing the standby storage to take place on premises for the sole
convenience and benefit of the contractor. It does not apply to operations at contractor shops, offices and
other facilities on TenneT premises.
Product releases that occur on TenneT premises when common-carriers, and spot-charter trucks and
vessels are:
o picking up products (e.g. diesel, transformer oil, SF6) after ownership has transferred to a customer or
transporter; or
o delivering products (e.g. fuel, transformer oil, SF6) before ownership has transferred to TenneT.
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Business Entities
Business partners who have been authorized by TenneT to use a discrete, isolated work area on TenneT
premises that is solely under the control of the business partner and is for the benefit of more than one
customer, possibly including TenneT.
4. Calculation of hours worked
For the calculation of statistical indicators, the hours worked must be considered. The hours worked are the
hours that an employee is at the work location. The total number of hours includes paid overtime and
training, but excludes leave, sickness and unpaid overtime hours.
For onshore operations the actual hours worked are recorded, if possible. For offshore workers the hours
worked are calculated based on a 12 hours day. The hours worked are calculated separately for TenneT and
contractor personnel.
Time off duty, even if this time is spent on TenneT locations (e.g. overnight stay on a platform or a vessel), is
not included in the calculation of the hours worked. Injuries occurring on offshore platforms and vessels
during off-duty hours need not be included unless they are work-related, i.e. they are caused by other
personnel who are at work.
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Annex 1. Incident classification categories
Environmental incident (ENV)
Incidents that have resulted in environmental impact.
Fatality (FAT)
Incidents that involve one or more people who died as a result of a work-related incident or occupational
illness. ‘Delayed’ deaths that occur after the incident are to be included if the deaths were a direct result of
the incident. All fatalities from an incident should be included in the report for the year the incident occurred.
First aid case (FAC)
Cases that are not sufficiently serious to be reported as medical treatment or more serious cases but
nevertheless require minor first aid treatment, e.g. dressing on a minor cut, removal of a splinter from a
finger. see annex 3.
High risk incident (HRI)
Any incident or near miss that could, in other circumstances, have realistically resulted in one or more
fatalities. In addition, environmental incidents which may have realistically resulted in significant
environmental damage can also be counted as a high risk incident.
Lost time injury (LTI)
The sum of injuries resulting in fatalities, permanent total disabilities and lost workday cases, but excluding
restricted work cases and medical treatment cases.
Lost time injury frequency (LTIF)
The number of lost time injuries per million hours worked.
Lost workday case (LWC)
Any work-related injury or illness, other than a fatal injury, which results in a person being unfit for work on
any day after the day of occurrence of the occupational injury. ‘Any day’ includes rest days, weekend days,
leave days, public holidays or days after ceasing employment.
Lost workdays (LWD)
The sum total of calendar days (consecutive or otherwise) after the days on which the occupational injuries
occurred, where the persons involved were unfit for work and did not work. In the case of a fatality no lost
workdays are recorded.
Medical treatment case (MTC)
Are those cases not severe enough to be reported as fatalities, lost work day cases or restricted
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work day cases, but are more severe than requiring simple first aid treatment. Further guidance
on cases that qualify as medical treatment rather than first aid cases is given in annex 3.
Near miss (NM)
An unplanned or uncontrolled event or chain of events that has not resulted in a recordable injury, illness or
physical damage or environmental damage but had the potential to do so in other circumstances.
Potential incident (PI)
An unsafe practice or hazardous situation that may cause an incident (mark: an incident did not occur, as
opposed to a near miss).
Restricted Work Case (RWC)
Any work-related injury other than a fatality or lost work day case which results in a person being unfit for full
performance of the regular job on any day after the occupational injury. Work performed might be:
an assignment to a temporary job;
part-time work at the regular job;
working full-time in the regular job but not performing all the usual duties of the job.
Where no meaningful restricted work is being performed, the incident should be recorded as a lost work day
case (LWC). See annex 4, paragraph V for examples.
Total Recordable Incidents (TRI)
The sum of fatalities, lost work day cases, restricted work day cases and medical treatment cases.
Total Recordable Incident Rate (TRIR)
The number of total recordable incidents (TRI) per million hours worked.
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Annex 2. Definition of terms
Contractor
A ‘Contractor’ is defined as an individual or organisation performing work for the reporting company,
following verbal or written agreement. ‘Sub-contractor’ is synonymous with ‘Contractor’.
Controlling interests
A controlling interest is an ownership interest in a corporation that has control of a large enough percentage
of voting stock shares such that no one stock holder or coalition of stock holders can successfully oppose a
motion by that interest.
Environmental
The natural elements including water, air and soil & groundwater as well as its biodiversity and living
species.
Hours worked
The hours worked are the hours that an employee is at the work location. The total number of hours includes
paid overtime and training, but excludes leave, sickness and unpaid overtime hours.
Incident
An unplanned or uncontrolled event or chain of events that has resulted in at least one fatality, recordable
injury or illness, or physical or environmental damage.
Joint venture
A commercial enterprise undertaken jointly by two or more parties which otherwise retain their distinct
identities.
SHE Management System
The company´s approach towards safety, health and environmental elements in the workplace, including its
processes and procedures. It does not have to be a management system according to standardized norms,
but may also consist of a rather ad-hoc business approach.
Injury
Any injury such as a cut, fracture, sprain, amputation etc. that results from a single instantaneous exposure.
Secondee
An employee who is temporarily transferred to other employment or another position
Third parties
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Persons or organisations that are not employed by or contracted to TenneT or a contractor.
Work environment
Place under the direct or indirect control of the organization where a person(s) needs to be or to go by
reason of his/her/their work
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Annex 3. Medical Treatment Cases and First Aid Cases
Medical Treatment Case (MTC)
An incident is classified as Medical Treatment Case (MTC) when the management and care of the patient to
address the injury or illness is above and beyond First Aid (see the 14 First Aid treatments listed below)
Medical Treatment does not include:
The conduct of diagnostic procedures, such as x-rays and blood tests, including the administration of
prescription medications used solely for diagnostic purposes (e.g. eye drops to dilate pupils);
Visits to a physician or other licensed health care professional solely for observation or counselling.
The following may not involve any treatment but for purposes of severity classification, will be
reported as MTC:
any loss of consciousness;
significant injury or illness diagnosed by a physician or other licensed health care professional for which
no treatment is given or recommended at the time of diagnosis. Examples include: punctured ear drums,
fractured ribs or toes, byssinosis and some types of occupational cancer;
needle stick injuries and cuts from sharp objects that are contaminated with another person’s blood or
other potentially infectious material;
occupational hearing loss;
medical removal under a government standard.
First Aid Case (FAC)
An incident is classified as a First Aid Case (FAC) if the treatment of the resultant injury or illness is limited to
one or more of the 14 specific treatments. These are:
1. using a non-prescription medication at non-prescription strength.
2. administering tetanus immunizations.
3. cleaning, flushing or soaking wounds on the surface of the skin.
4. using wound coverings such as bandages, Band-Aids™, gauze pads, etc. or using butterfly bandages or
Steri-Strips™.
5. using hot or cold therapy.
6. using any non-rigid means of support, such as elastic bandages, wraps, non-rigid back belts, etc.
7. using temporary immobilization devices while transporting an accident victim (e.g. splints, slings, neck
collars, back boards, etc.).
8. drilling of a fingernail or toenail to relieve pressure, or draining fluid from a blister.
9. using eye patches.
10. removing foreign bodies from the eye using only irrigation or a cotton swab.
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11. removing splinters or foreign material from areas other than the eye by irrigation, tweezers, cotton swabs
or other simple means.
12. using finger guards.
13. using massages.
14. drinking fluids for relief of heat stress.
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Annex 4. Examples and guidance
I Contractor modes
Contractor Mode 1 - examples
Hired staff e.g. for reception work or security with a work place at buildings or other properties of TenneT.
Contractor staff uses all facilities and equipment of TenneT, including e.g. IT services.
Staff hired by TenneT with a temporary assignment which is threated as TenneT own employees in terms
of safety processes and procedures. These people are usually hired for dedicated tasks.
Temporary workforce hired from an employment agency and not paid directly by TenneT (see also
Section 1.6).
Company representatives which got a safety briefing by TenneT and which are representing TenneT on
construction sites and platforms.
Contractor Mode 2 - examples
A contractor is working in a substation of TenneT doing e.g. maintenance work or installing new
components.
A contractor is working on pylons, on cables or other property of TenneT.
TenneT is bearing safety responsibility for the construction site on which the contractor is working in
terms of the national construction law (“Bauherr” / “Bouwheer”). This is the case for offshore platforms
which are connected to their jacket base. It also includes construction sites (including greenfield projects)
which are already owned by TenneT.
Contractor Mode 3 - examples
A platform is constructed in a yard which is not owned by TenneT. TenneT has staff on-site – either
permanently or occasionally. TenneT may impose SHE standards.
A transformer is constructed in a factory which is not owned by TenneT.
The contractor is working on a construction site not (yet) owned by TenneT. The location is not yet in
operation by TenneT. No TenneT employees are involved in the execution of the on-site work, but may
execute supervisory tasks.
TenneT sells the construction site to the contractor. The piece of land is disconnected from TenneT
operations.
II Organizational allocation of incidents
Example 1
The injured employee is contractually allocated to Corporate Procurement, but temporally allocated to
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Corporate HR. The employee is hierarchically reporting to a team lead of HR. The incident is allocated to
Corporate HR.
Example 2
The injured employee was performing work for a project by Corporate HR, but reporting to a team lead of
Corporate Procurement. The incident is allocated to Corporate Procurement.
Example 3
Asset Management asks Grid Service to let a contractor assigned by Grid Service to do some additional
work. An incident occurring with this contractor is allocated to Grid Service.
III Casual visitors
Example 1
A visitor falls on the stairs of a TenneT office and fractures his leg. The incident is out-of-scope.
Example 2
An employee of TenneT TSO GmbH falls on the stairs in a TenneT office in the Netherlands. The incident is
in scope.
Example 3
A Labour Inspector on a TenneT construction site, escorted by either TenneT or contractor personnel, is hit
by a falling piece of wood. The incident is out-of-scope.
Example 4
During an open day on a newly built substation, organized by TenneT, a family member of an employee
stumbles and falls. The incident is out-of-scope
IV Personal grooming and self-medication
Example 1
An employee uses a syringe for self-medication, accidentally overdoses and needs medical treatment. The
incident is not work-related.
Example 2
An employee cuts his finger when cutting a birthday cake he took to the office to treat his colleagues. The
incident is not work-related. In contrast: another employee cuts his finger when cutting a cake to celebrate a
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project milestone during a project team meeting. This incident is work related.
Example 3
An employee gets a vaccination he is going on a business trip to the far east. The employee suddenly
experienced an anaphylactic reaction. The incident is work-related. In contrast, should the same happen
during a flu vaccination, offered on a voluntary basis by TenneT, the incident is not work related.
V Restricted work day cases
Examples of meaningful restricted work are:
The injured person is continuing his normal job while other people take over the activities he or she
cannot carry out anymore.
The injured person is fulfilling administrative tasks on the construction site including e.g. updating safety
plans or preparing document for the next construction phases.
The injured person is guiding visitors at the construction site.
Example of restricted work which is considered not to be meaningful:
The injured person is at the construction site with supervisory tasks which are realistically seen not
needed
The injured person is working less than 50% of his original employment.
The injured person is at work without clear tasks to be fulfilled at the day of return.
VI Transportation of people
Work-related
Staff travelling on TenneT business using public or private transport from their normal place of residence
or regular place of work to a temporary place of work;
Staff travelling in TenneT arranged transport;
Staff travelling from their temporary accommodation (e.g. hotel) to a place of work.
Example 1
A department has a teambuilding day in a hotel. The employees travel to the hotel by public transport,
private car, bike and company car. As the hotel is not their regular lace of work, any accident occurring
during the journey is work related.
Example 2
A group of employees is on excursion to a new substation. On their way to the station, the coach has an
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collision. As the coach was arranged by TenneT, the incident is work related.
Not work-related
TenneT and contractor staff commuting between home and normal work place not using transport
arranged by TenneT;
Non-business related travel in vehicles that are allocated to employees or contractor staff for their
unrestricted personal use;
TenneT and contractor staff commuting in private or public transport from their home to an assembly
point where they are collected in transport provided by their employer (e.g. personnel travelling to a
heliport);
Personnel deviating from a business trip for personal reasons provided this does not breach TenneT
procedures.
Note: the legal ownership of the means of transport is irrelevant, e.g. whether the car is privately owned, a
company car or a lease car is irrelevant to the determination whether the incident is work related.
Example 1
An employee on a business trip travelled by taxi from an airport to the hotel where he would stay. He was
injured in a road incident during the taxi journey. The injury is work related.
Example 2
An employee, who has a company vehicle for unrestricted personal use, was due to attend a business
meeting some distance away on a Monday morning. He decides to leave on the Friday and break the
journey by visiting friends. An incident occurred during the diversion from the normal route. The resultant
injury is not work related.
Example 3
An offshore worker was travelling by launch to an offshore platform. A sudden wave threw him up from his
seat and he hurt his back landing in his seat again. The injury is work related.
Example 4
While waiting for a traffic light during the journey home from work, a car rear-ends the employee's car,
causing a whiplash. The injury is not work related. Would the employee be travelling to a meeting on a
location which is not the regular place of work, then the incident would be work related.
Example 5
A contractor employee is on his way to a construction site of TenneT in his own private car. He skids off the
road into a ditch and is injured. The incident is not work-related..
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Example 6
A group of contractor employees are on their way to a TenneT construction site in a minibus provided by the
contractor. The minibus is involved in a chain-reaction crash. Two of the employees are injured. The incident
is work-related, if TenneT pays for travelling time. Moreover, the incident is counted as two incidents as two
employees are injured. The injury is not work-related, if TenneT does not pay for travelling time.
Example 7
An employee slips and falls on the parking lot when leaving the office on his way home. As the parking lot
falls under control of TenneT, the incident is work related. In contrast, an employee slipping and falling on a
parking lot under control of a 3rd party (a neighbouring company, the municipality) is not work related.
VII Work environment
Example 1
An employee is watching as a transformer is craned from a deeploader onto a pontoon. As it happens, this is
taking place near his place of residence. The employee is off duty. He stumbles and twists his ankle. The
incident is out-of-scope.
Example 2
An employee falls when stepping off the moving walkway on the airport. The employee is on his way to a
business meeting abroad. The incident is work related
VIII Working away from home
When an employee is travelling on TenneT business, the total period away from the regular place of work,
including normal life activities, e.g. in a hotel, on offshore platforms and travelling by taxi to a meeting, are
considered to be part of employment. Any injury occurring during this trip is considered to be work related.
Injuries occurring during normal life activities are assumed to result from the employee’s presence at the
location, as required by TenneT or contractor, and therefore to be work related. If investigation of an incident
reveals that it was caused wholly by the action of the employee and failures of management controls did not
contribute, the incident is not work related.
Exceptions are made when an incident occurs while the employee seeks entertainment outside the hotel or
place he is staying, like going to a cinema, going sightseeing or similar recreational activities. These
incidents are not regarded as work related.
Example 1
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An employee slips and twists his ankle while playing table tennis in a recreation room on an offshore
platform. If management controls were not breached the injury is not work related. If an injury would be
caused by a failure of one of the pieces of equipment it would be work related. E.g. when a pull cord of a
rowing machine snaps and the employee would consequently fall off the seat.
Example 2
An outbreak of food poisoning occurs on an offshore platform. As the outbreak clearly results from a failure
in hygiene standards of food storage, the illness is occupational.
Example 3
While on a business trip, an employee stumbles and twists his ankle when sightseeing during an evening off.
As going sightseeing is not required by his employer, the incident is regarded as non-work related.
Example 4
While on a business trip. an employee bumps into a lamppost on his way back to the hotel after a night out.
The incident is not work related.
IX Transportation of goods, tools and equipment
Considered to be work related
Transportation of goods, tools and equipment within TenneT managed locations;
Transportation of goods, tools and equipment on TenneT owned or contracted transport, including
subcontractors and spot hire transport;
Transportation of goods and equipment that is readily identifiable as related to the TenneT operations,
e.g. Unimogs, winches, or components for a new substation.
Not considered to be work related
Transport activities which are not dedicated to the supply of goods, tools and equipment for TenneT or its
contractors that are not readily identifiable as related to TenneT or its contractors and do not present a
high risk to TenneT, e.g. delivery of mail, use of road, air and sea freight, contractors engaged on multi
deliveries.
X Injuries during training
Injuries sustained during training or educational session are work related if the employee attends the training
on behalf of TenneT matters, i.e. when his direct supervisor has obliged or permitted him to participate in the
training. The injury and the exposure hours should be included in the TenneT statistics.
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Example 1
An employee who was appointed as an emergency response officer participated in a fire fighting training
organised by TenneT and sustained an injury. As the injury occurred during the training sessions it is a work
related injury.
Example 2
If the same employee would be injured in a first aid training in which he participated in his own time because
he is a first aider in his free time as well, the injury would not be work related, unless TenneT would have
specifically asked him to participate in this training.
XI Meal period illnesses
Illness caused or mainly caused by exposures occurring during the employee’s meal period or other off duty
periods are not considered work related unless they result from exposures to hazards in the work area.
Example 1
An employee suffered food poisoning resulting from food provided by the employer. This case would be
considered to be work related.
Example 2
An employee was sitting in the canteen and eating food that he had brought to work. He suffered food
poisoning. The case would not be considered work related.
XII Sports
Incidents involving employees participating on voluntary base in TenneT sports programs (e.g. Committed
Power) or private sports clubs are not work related, even though TenneT encourages participation in these
programs and subsidises the costs of participation. If participation is required as part of employment, then
any resulting incidents are work related.
Example 1
An employee was injured during a volleyball match which was organised by the TenneT staff association.
The injury is not work related because being a member of the staff association and participating in staff
association activities do not form part of the job and TenneT does in no way oblige employees to participate.
Example 2
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An employee was injured in a fitness centre in his home town during a fitness program he attended to
improve his condition in order to pass the medical test which is obliged for his function. The injury is not work
related. Even though a certain job may require to be physical fitness, the responsibility to be fit lies with the
employee.
XIII Entertainment of or by business contacts
An injury caused while an employee is entertaining a business contact, or while the employee is being
entertained by a other business contact, for the purpose of discussing or promoting business, would be
considered a work related injury.
XIV Outings and social events
Incidents that occur during TenneT organised outings or social events where the employee's presence is
non-optional are work related.
Example 1
During a Christmas gathering in one of the TenneT offices, an employee bumps his head against a tent pole.
As the employee's presence is completely optional, the incident is not work related.
Example 2
A TenneT employee falls and fractures his wrist during a mountain bike tour. The tour is part of a
teambuilding day. The incident is work related.
Example 3
A TenneT employee stumbles and falls when he walks to a restaurant with a group of colleagues in the
evening, after a teambuilding day. As the teambuilding day was closed late afternoon by the responsible
manager, and joining the colleagues for dinner was completely optional, the incident is not work related.
XV 'Acts of God' and wilful acts
Injuries from “acts of God” such as being struck by lightning while at work are considered to be work related.
Incidents occurring during the course of employment that are due to someone’s wilful act are reportable.
Example 1
An employee on a business trip was mugged after leaving a taxi on the way to check in to a hotel. The
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injuries sustained are work related.
Example 2
A TenneT employee had an argument with an employee of a contractor over wearing a safety helmet on a
construction site, escalating in a fight. Any injuries sustained are work related.
XVI Misbehaviour
Injuries arising out of misbehaviour during work are work related.
Example 1
An employee was showing off by operating a cherry picker that he was not familiar with or authorised to use.
He lost control of the cherry picker and struck a fellow employee. Although the employee was engaged in a
prohibited activity his injury and that of the fellow employee are considered to be work related.
XVII Delayed death
If a person dies because of an incident, the incident is classified as a fatality. The amount of time that passes
between the incident and the moment of death is irrelevant. It may therefore be necessary to reclassify an
incident from as a fatality when the incident was initially classified as a lost workday case.
Example 1
If a fire kills one person outright, and a second dies three weeks later from lung damage caused by the fire,
both shall be reported as separate fatal incidents. In some cases, a delayed fatality may occur in the
calendar year after the incident. For example, if the above fire occurred on December 21, the second death
from it might occur in January of the next year.
XVIII Environmental impact
Environmental impact is the negative impact on the environment resulting from an incident. This section
illustrates with examples the main types of environmental impact.
Example 1
During repairs to a GIS (gas insulated switchgear) installation, 40 kg of sulphur hexafluoride (SF6) was
accidentally emitted. SF6 is a powerful greenhouse gas with a global warming potential (GWP) of 23,000 (1
kg CO2 = 1 GWP). Although not directly perceptible, the environmental impact of the emission is
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considerable. The incident is therefore considered to have environmental impact.
Example 2
When laying road plates a digger tipped over. Fuel and oil spilled from digger lying on its side, polluting the
soil and groundwater and thus having clear environmental impact.
.
Example 3
During construction activities on a substation, a hydraulic hose of a working platform burst, spilling hydraulic
oil on the grass, polluting the soil and groundwater and thus having clear environmental impact.
Example 4
An overfilled oil water separator of a transformer on a substation spilled oil on a ditch on which it drained,
polluting the ditch. The incident has environmental impact.
Example 5
Three partly full 5 litre tins of liquid paint were found in in a general waste container on a construction site.
The waste was detected by the safety supervisor. If the container would have been removed with the paint
tins still in it, this would have breached waste disposal legislation criteria and could have led to prosecution.
Example 6
During maintenance on a substation, 80 litres of oil was spilled. The incident was not reported to the
authorities, despite clear legal obligation to do so. This could have led to persecution by the authorities.
Example 7
A substation was being constructed on a green-field site. The conditions of the permit for construction and
operation of the substation specified that disposal of hazardous waste should be reported to the
environmental authority. Oil and chemical waste was found in the local landfill site and was traced back to
unauthorised tipping by the construction contractor. This was a clear non-compliance with the permit
conditions and should be reported as an incident.
IXX Medical treatment case versus First aid case
Example 1
An employee is taken to see a doctor after he fell and hurt his ankle. His ankle is X-rayed and it turns out to
be sprained, not broken. The doctor advises him to take aspirin as a pain relief. As aspirin can be freely
obtained without a prescription. The incident is a First aid case.
Example 2
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An employee is taken to the emergency room as he got a splinter in his eye. The medic succeeds in
removing the splinter with a cotton swab. The incident is a First aid case.
Example 3
An employee has a needle stick incident when replacing a trash bag. Looking into the bag he finds a used
needle of an insulin pen. He sees a doctor and is given a Hepatitis vaccination. The incident is a Medical
treatment case.
Guideline reporting, investigating and reviewing SHE incidents
SSC15-009
Public Information
Version 1.2
SHE-RR02
Guideline reporting, investigation and review of SHE incidents DATE 9 January 2017
PAGE 2 of 15 REF.NO. SSC15-009
Index of changes and releases
Date Changes Version Author Authorised by 02-04-2015 Guideline SSC13-071 Investigations of incidents
regarding SHE is fully integrated into this guideline and is therefore withdrawn.
1.0 F. Geijlvoet (SSC)
R. Marchal (SSC), after consultation with COO
16-11-2015 Scope set to segments instead of legal entities. In addition to FAT, LWC and HRI: MTC and RWC must also be investigated. LSR violations are no longer HRI but as a separate category. Fixed template for investigation report is abandoned. Basis for investigation report is iTask.
1.1 F. Geijlvoet (SSC)
R. Marchal (SSC)
09-1-2017
The default method for investigating TenneT SHE incidents is Tripod Beta. Contractor SHE incidents are preferably to be investigated using Tripod Beta, but alternatively, a different method that is on a list of methods that is approved by TenneT may be used. Methods that are not on the list may only be used after approval by SSC
1.2 F. Geijlvoet (SSC)
D.J. Haverkamp (SSC)
Information protection classification A1, I1, C1: Public Information
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PAGE 3 of 15 REF.NO. SSC15-009
Content
1. INTRODUCTION ........................................................................................................................................... 5 1.1 Aim of the guideline ............................................................................................................................ 5 1.2 Scope .................................................................................................................................................. 5 1.3 Main changes compared to the previous version ............................................................................... 5 1.4 Relation with other TenneT guidelines ............................................................................................... 5 1.5 Relation with legislation ...................................................................................................................... 6 1.6 Responsibilities ................................................................................................................................... 6
2. INCIDENT REPORTING ............................................................................................................................... 7 2.1 Which SHE incidents to report, when and how. ................................................................................. 7 2.2 Responsibilities regarding the reporting of SHE incidents.................................................................. 7
3. INVESTIGATION OF SHE INCIDENTS ........................................................................................................ 8 3.1 Which SHE incidents must be investigated ........................................................................................ 8 3.2 Roles and responsibilities for SHE incident investigation ................................................................... 8
Senior manager .................................................................................................................................................................. 8 Investigation leader ............................................................................................................................................................ 9 Investigation team members ............................................................................................................................................... 9
3.3 When to investigate ............................................................................................................................ 9 3.4 How to investigate ............................................................................................................................... 9 3.5 Final product of the investigation: the report .................................................................................... 10 3.6 Confidentiality ................................................................................................................................... 10
4. SHE INCIDENT REVIEW ............................................................................................................................ 11 4.1 Introduction ....................................................................................................................................... 11 4.2 Which SHE incidents have to be reviewed ....................................................................................... 11 4.3 Structure of the SIRS ........................................................................................................................ 11
First level SIRS ................................................................................................................................................................. 11 Second level SIRS ............................................................................................................................................................ 11 Third level SIRS (Incident Review Board, IRB) ................................................................................................................. 12 Fourth level SIRS (Incident Review Board with contractor, IRB-C) .................................................................................... 12
4.4 Elements of the review...................................................................................................................... 13
ANNEX A DEFINITION OF INCIDENTS ................................................................................................ 14 Introduction ............................................................................................................................................. 14 SHE incident ........................................................................................................................................... 14 Potential SHE incident ............................................................................................................................ 14 High risk incident ..................................................................................................................................... 14
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ANNEX B REFERENCE GUIDE FOR SHE INCIDENT REVIEW ......................................................... 15
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1. Introduction
1.1 Purpose of the guideline In this guideline you will find the TenneT requirements on reporting and investigating SHE incidents and on reviewing SHE incident investigations. With it, we offer a framework to develop and align work processes on these matters. This guideline aims to set companywide standards, harmonization and quality assurance. TenneT is of the opinion that reporting and investigating SHE incidents and reviewing SHE incident investigations are important factors to realize our safety goal of 'zero harm'. Learning from SHE incidents is an important element in this development.
1.2 Scope This guideline applies to all departments that fall under the 'regulated tasks' part of the TenneT Group Legal Overview organization chart as published on the TenneT site on intra- and internet. In this guideline these entities are collectively referred to as “TenneT”. This guideline also applies to the joint ventures of TenneT whenever TenneT:
• is the operator; or: • has majority or controlling interest and has an officer assigned as the senior managing director of the
joint venture operation. The guideline applies to all contractors of TenneT. The guideline is implemented by way of contracts, general terms and conditions, supplier qualification terms etc.
1.3 Main changes compared to the previous version • The default method for investigating TenneT SHE incidents is Tripod Beta. • Contractor SHE incidents are preferably to be investigated using Tripod Beta, but alternatively, a different
method that is on a list of methods that is approved by TenneT may be used. Methods that are not on the list may only be used after approval by SSC.
1.4 Relation with other TenneT guidelines • Guideline SSC13-014 Definitions and classification of SHE incidents. The present guidelines uses this
guideline as a frame of reference, mostly for definitions relating to incidents. • Process description SSC14-037 Investigation of SHE incidents. In this document, the process of the
investigation of SHE incidents is described in detail.
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• List of approved methods for SHE incident investigation SSC17-005. The list includes methods that can
be used for investigating She incidents. The methods included are suitable for identifying both direct and underlying causes of the incident.
• Guideline SSC15-010 Information protection. This guideline is relevant as it contains TenneT rules on confidentiality that apply to the investigation report (and other related documents).
1.5 Relation with legislation Wherever this document in conflict with national, European or international maritime legislation, the latter prevail. In all other cases, the guideline is to be followed.
1.6 Responsibilities This guideline has the following layering regarding responsibilities: • Operational management is responsible for the implementation and execution of this guideline • Corporate Safety and Security (SSC) is responsible for keeping the guideline up-to-date and for checking
the measures of operational management on compliance, reviewing the effectiveness and reporting the findings to the board. SSC supports the business with the implementation and if needed the execution of this guideline
• Corporate Audit (AUD) checks whether the above processes have been implemented and are executed conformably.
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2. Incident reporting
2.1 Which SHE incidents to report, when and how. With TenneT, all Safety, Health and Environment (SHE) incidents including potential SHE incidents must be reported. A SHE incident is 'an unplanned event or chains of events that has, or could have resulted in injury or damage to the environment' (see Annex A for further guidance). If SHE incidents are not reported, no further actions can be taken. A SHE incident has to be reported as soon as reasonably practicable after its occurrence (≤24 hours after its occurrence at the very latest). All SHE incidents, including SHE incidents of contractors and third parties have to be reported accordingly.
2.2 Responsibilities regarding the reporting of SHE incidents All TenneT employees have the responsibility to:
• report all (potential) SHE incidents they have knowledge of as soon as practicable after their occurrence (≤24 hours at the very latest) in the designated reporting system.
• to provide a complete and reliable report. This includes giving all required information and providing documents, pictures, sketches etc. where relevant. In the Netherlands, the SHE incident reporting system (currently named iTask) guides the employee through all relevant questions. In Germany, the Marine Operations Centre or the SHE Hotline staff will ask all relevant questions.
Senior managers are responsible for their subordinates and their contractors to report SHE incidents (including the quality of these reports). Furthermore, they are responsible for the formal classification of the SHE incident following the guideline Definitions and classification of SHE incidents. The aim of the classification is to label the SHE incident as a Fatality, Lost Workday Case, Restricted Work Case, Medical Treatment Case, First Aid Case, Near Miss, Potential Incident, Environmental Incident or High Risk Incident.
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3. Investigation of SHE incidents
3.1 Which SHE incidents must be investigated SHE incidents of the following categories must be investigated: • Fatality (FAT) • Lost workday case (LWC) • Restricted work case (RWC) • Medical treatment case (MTC) • High risk incident (HRI) Investigation of SHE incidents belonging to any of the categories below is optional: • First aid case (FAC) • Near miss (NM) • Potential incident (PI) • Environmental incident (EI)
3.2 Roles and responsibilities for SHE incident investigation
Senior manager The senior manager of the victim is responsible for the SHE incident investigation. In the case of SHE incidents without a victim (e.g. an environmental incident or a near miss), the senior manager who is responsible for the work that was carried out is responsible for the investigation. In case of a contractor SHE incident, the senior manager of the department that hired the contractor is responsible. More specifically, the responsibility includes:
• to investigate every SHE incident with mandatory investigation (see 3.1). • to investigate SHE incidents without mandatory investigation whenever he (she) sees reason to do
so. The SHE expert advises him (her) on this matter. • to appoint an investigation leader1. • to provide necessary resources to the investigation team (manpower, time, and budget). • to enable the investigation team access to information, persons and locations. • to translate the investigation team's recommendations into specific measures, controlling the
implementation of these measures and evaluating their effect.
1 The investigation leader is not a SHE expert but someone of the line organization..
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• to put the investigation report on the agenda of the MT for review (see chapter 4).
SHE incidents occurring during activities controlled by contractors are investigated by the contractor, supported where necessary by TenneT SHE specialists and other specialist advisers. The incident investigation report submitted by the contractor should be reviewed and agreed with by the investigation leader. Despite the above, TenneT, based on the judgement of responsible management, can perform its own investigation into an incident as a result of the client responsibility that TenneT has.
Investigation leader The investigation leader is responsible for:
• assembling the investigation team. • carrying out the investigation according to the process description SHE incident investigation. • to control the investigation process, including timely completion of the investigation (≤14 workdays
after the incident occurred)2. • to ensure that the investigation (report) meets the quality requirements as set in this guideline.
Investigation team members Members of the investigation team are responsible for:
• cooperating with the other team members and carrying out instructions of the investigation leader • carrying out the investigation according to the process description Incident Investigation. • the timely completing the investigation (≤14 workdays).
3.3 When to investigate Employees must report SHE incidents in the designated reporting system as soon as practicable after their occurrence (≤24 hours at the very latest). Also, the senior manager must appoint an investigation leader as soon as possible after the incident occurred (≤24 hours at the very latest).
3.4 How to investigate The incident investigation must be started as soon as an investigation leader has been appointed. The designated method for investigating TenneT SHE incidents is Tripod Beta. Contractor SHE incidents are preferably investigated using Tripod Beta, but different methods are allowed as well. A list of approved methods is published on the intranet (SSC17-005). Contractors wanting to use a method that is not on the
2 Circumstances may require this period to be extended, in this case the reasons are to be added in iTask by the Investigation leader.
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list must refer to SSC for approval. As a minimum, the investigation must result in: • An account of what happened (e.g. description of the event, timeline, sequence of events) • An account of the direct and underlying causes • Specific recommendations addressing the direct and underlying (root) causes • A written investigation report that covers the three aspects listed above A detailed description of the investigation process can be found in the Process description SSC14-037 Investigation of SHE incidents.
3.5 Final product of the investigation: the report All SHE incident investigations must result in a comprehensive investigation report in iTask. When it is foreseeable that information related to the incident is to be made available to third parties (e.g. Labour Inspectorate, Berufsgenossenschaft, National Safety Board, lawyers, etc.), the investigation leader must consult Legal Affairs (LA) before doing so. Request for copies of incident investigation reports – whether internal or external - should be considered individually in accordance to the guideline Information protection.
3.6 Confidentiality Investigators will use all information confidentially. The guideline Information protection applies to all documentation that is written in course of the investigation process, including the final report.
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4. SHE incident review
4.1 Introduction SHE incident investigations are to be reviewed systematically. TenneT has implemented an SHE incident review system (SIRS) consisting of four different levels. The aim of the SIRS is to check the quality of the investigations, the translation and implementation of the recommendations and to expand the learning curve from the level of individual incidents to the entire organization. An important aspect in the prevention of SHE incidents is learning from previous incidents. The SIRS identifies areas of poor and good practice, risks and lessons learnt with the aim to improve the safety management and culture.
4.2 Which SHE incidents have to be reviewed All SHE incidents that have to be investigated are to be reviewed. The list includes: fatalities (FAT), lost workday cases (RWC), restricted work cases (RWC), medical treatment cases (MTC) and high risk incidents (HRI).
4.3 Structure of the SIRS
The SHE incident review system consists of four levels.
First level SIRS The first level of review is by the senior manager who is responsible for the incident investigation. Participants of the 1st level SIRS are:
• senior manager(s) responsible for the investigation; • investigation leader.
Responsibilities of the 1st level SIRS are to ensure that all relevant incidents are investigated and to review the quality of the investigation by assessing the corrective actions. Also, to adapt the relevant risk assessment in agreement with the relevant safety expert accordingly and to document the incident and results of the investigation in the iTask system.
Second level SIRS The second level of review is during the MT meetings (MTM) of TenneT TSO B.V. and TenneT TSO GmbH. Every MT reviews all investigated SHE incidents that occurred under its scope of control. Participants of the 2nd level SIRS are:
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• MT members; • the senior manager(s) responsible for the investigation(s). The MTs make a selection of incident investigations to be discussed in the IRB (see next paragraph). Criteria for the selection may be: seriousness and complexity of the incident, impact on TenneT's company values, scope and complexity of the recommendations, lessons to be learnt on corporate level, etc. The selected incident investigations to be discussed in the IRB must be handed to the secretary of the IRB, viz. SSC. Responsibilities of the 2nd level SIRS are to review all investigations, examine the root causes, consider relevance of recommendations and to add recommendations if needed. Also, to make suggestions how lessons learned can be proactively shared within the organisation and to send proposals of relevant incident investigations and findings for IRB and IRB-C to SSC.
Third level SIRS (Incident Review Board, IRB) Incidents proposed by the MT (see previous paragraph) or proposed by SSC are reviewed in the IRB. Participants of the IRB are: • chairman of the executive board; • 2nd executive board member; • senior manager(s) responsible for the investigation(s); • secretary (SSC). Responsibilities of the IRB are to review incident investigations and give recommendations on corporate and strategic level to further improve the safety culture at TenneT.
Fourth level SIRS (Incident Review Board with contractor, IRB-C) Incidents proposed by the MT or proposed by SSC concerning a contractor are reviewed in the IRB-C. Participants of the IRB-C are: • chairman of the executive board; • CEO of the contractor; • responsible senior manager of TenneT; • responsible senior manager of the contractor (or equivalent, e.g. relevant overall project manager); • secretary (SSC). Responsibilities of the IRB-C are the same as for the IRB. In the diagram below, all four levels of the IRS and the interrelations are shown.
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4.4 Elements of the review When reviewing a SHE incident investigation (report), both the process and the findings and recommendations shall be reviewed. Annex B contains a sheet with topics for evaluation and a frame of reference for each of these topics.
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Annex A Definition of incidents
Introduction This annex gives basic definitions of the most relevant terms (SHE incident, potential SHE incident and high risk incident) as these form the basis of this guideline. A full overview of incident related definitions is given in the guideline Definitions and classification of SHE incidents.
SHE incident In the guideline Definitions and classification of SHE incidents, a SHE incident is defined as "an unplanned or uncontrolled event or chain of events that has – or could have - resulted in at least one fatality, injury or illness, or physical or environmental damage". When the incident results in injury or damage to the environment, the incident may be classified as a (e.g.) fatality, lost workday case or first aid case (see guideline Definitions and classification of SHE incidents for further guidance). When the incident did not lead to injury of damage to the environment, it is commonly called a near miss.
Potential SHE incident The guideline Definitions and classification of SHE incidents also distinguishes potential incidents, being "an unsafe practice or hazardous situation that may cause an incident'. Mark that the 'unplanned or uncontrolled event or chain of events' did not occur and that no injury or damage to the environment was caused. Examples of potential incidents are: an icy office entrance (hazardous situation), working without a work permit when its use prescribed (violation of safety regulation), not wearing a safety helmet on a construction site (violation of safety regulation), drinking and driving (violation of life-saving rule).
High risk incident In many cases, an incident could have resulted in a slightly different outcome; a twisted ankle instead of a bruise. A (potential) incident that could, in other circumstances, have realistically resulted in one or more fatalities is classified as a high risk incident. In addition, an environmental incident which, in other circumstances, could have realistically resulted in very serious environmental damage is also counted as a high risk incident.
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Annex B Reference guide for SHE incident review
This annex offers guidance for those involved in the review of SHE incident investigations. The topics mentioned in this reference sheet can be discussed during a review of an incident investigation. The document offers a frame of reference to evaluate the quality of the investigation. For easy use, the criteria are presented in the form of a table. This reference document is based on the present guideline reporting, investigation and review of SHE incidents and the Process description Investigation of SHE incidents (SSC14-037).
Nr Topic Description Report format TenneT format agreed upon by SHE teams. Contractors may use their own format as long
as contents are comparable with TenneT format. Contents of the
report
Report must contain: - name of investigation leader; - overview of facts; - timeline (sequence of events); - results of the root cause analysis; - recommendations
Timeliness of the investigation
Report must be delivered within 14 workdays after the incident. If longer: what caused the deviation of the standard process time?
Analysis method Use of Tripod Beta (TenneT) or another approved method (contractors). Investigation team The team must consist of a minimum of two persons. One of these persons must be a
silver accredited Tripod Beta practioner. Immediate causes Could any of the immediate causes have been foreseen?
Why did any of the direct factors that caused the incident exist? Were any of these factors 'business as usual'?
Barriers Were the barriers in theory adequate to prevent the accident from happening? Were missing barriers identified and why were these missing?
Underlying causes Did the analysis establish underlying causes? Is every step in the analysis based on factual information?
Recommendations Does the report contain specific recommendations? Are the recommendations based on the findings of the analysis? Do the recommendations address barriers and underlying causes alike?
Actions Are the recommendations translated into SMART actions? Which actions will be taken and when? Who is responsible to take these actions? Who will monitor the progress and to whom will this person report?
Communication How are the lessons learnt communicated to a broader public?
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TRAINING AND MEDICAL REQUIREMENTS (RR05)
The Realization Requirements (RR) are part of the SHE Requirements.
1 Scope / Intro
The area of applicability is the same as the area of applicability of the SHE Requirements. This document is not applicable to the marine crew of vessels. Therefore reference is taken to “Marine Operations Plan” (RR07). This document also shall not be applied to works carried out in dried up area of the Wadden Sea as long as it can be assured that no vicinity to tidal-creeks or flooden areas will occur and no work on a vessel will be carried out.
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2 Matrix
DE only
Area / Activity Inductions Fitness Trainings Etc
onsh
ore
site
vess
el
avia
tion
plat
form
Offs
hore
hea
lth
certi
ficat
e in
cl.
phys
ical
cap
abilit
y
Sea
sur
viva
l
HU
ET
+ C
A-E
BS
Hel
icop
ter h
oist
Fire
figh
ting
Firs
t aid
Offs
hore
firs
t aid
Boa
t tra
nsfe
r /
land
ing
Wor
king
at h
eigh
t
Ele
ctric
al
awar
enes
s / “
EuP
”
Working in onshore site office x
Working on onshore site x x
Working on vessel / pontoon x x x x x x 1 x
Transferring to structure / Working on platform x x x x x x x1 x x x
Transfer by heli pad x x x x x x
Transfer by heli hoist x x x x x x x
Transfer by CTV (boat landing) x x x x x
1 A certain amount of personnel team (min. 2 per team / > 20%)
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3 Details to the matrix
3.1 Inductions The induction concept of the Contractor shall consider induction trainings. Inductions shall be given before start of work on the relevant site. It needs to be repeated each 12 month.
3.2 Fitness for work 3.2.1 Medical examinations The suitability for use in offshore operations needs to be demonstrated by holding a valid health certificate according to one of the following standards:
OGUK, NOGEPA, OLF or AWMF Part of the above described certificate is a physical capability assessment such as NOGEPA ERT module where a ECG (Electrocardiogram) under stress will be performed. More info see below 3.2.2. Should a Contractor wish to present a different type of medical examination certificate, the Contractor shall provide evidence that the undergone examination meets the minimum standard (OGUK). 3.2.2 Physical capability assessment The physical capability can be proven by the “Chester step test” or the “Cycle ergometry test” (with reference to the AWMF guideline). Should a contractor wish to present a different type of physical capability assessment certificate, the Contractor shall provide evidence that the undergone test meets the minimum standard as mentioned above.
3.3 Trainings The “TenneT basic safety training standard” is customized for purposes working on offshore substations and vessels in the renewable energy environment. It keeps up the same level as the GWO training standard requires for working offshore and is actually going above it. Even though other standards focus on different purposes like working on wind turbine generators (e.g. GWO training standard) TenneT considers other standards equivalent for working on offshore substations. The Contractor agrees to accept personnel trained according to the “TenneT basic safety training standard” working on offshore substations under his control. The refresher trainings of the accepted standards will be accepted as well. 3.3.1 Sea survival It is often also called “Basic Offshore Training” or similar. By TenneT acknowledged standards are: GWO Sea Survival TenneT basic safety training standard when working on vessels without stepping over to platforms:
> OPITO BOSIET > NEGEPA Basic Offshore Safety lnduction and Emergency Respone Training > Norwegian Oil and Gas „Basic Safety and Emergency Preparedness Course"
3.3.2 HUET CA-EBS By TenneT accepted “Helicopter Underwater Escape Training” standards: NOGEPA OPITO
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Norwegian Oil and Gas TenneT basic safety training standard
3.3.3 Helicopter hoist The helicopter hoist training needs to be attended with the helicopter provider the personnel flies with. Per helicopter type separate hoist training is required. 3.3.4 Fire fighting By TenneT accepted standards: GWO Fire awareness NOGEPA “ERTM” or “ERTL” Training according to German “DGUV Information 205-023 Brandschutzhelfer” TenneT basic safety training standard OPITO BOSIET (module 4)
3.3.5 First aid By TenneT accepted standards: DGUV First aider (Standard of the German accident prevention assurance) GWO First Aid NOGEPA Offshore First Aid „First-aid basic course" according Norwegian Oil and Gas TenneT basic safety training standard
3.3.6 Offshore First aid The qualification “Offshore first aider” is applicable to work in German waters and needs to be fulfilled by a certain portion of the team working in the offshore environment. A higher qualified person can fulfil this role as well (e.g. a physician). The minimum requirement is that at least 2 persons in a team are qualified as offshore first aider. Team sizes above 10 persons need to have 20% of the team member trained as offshore first aider. Reference is made to “Erste Hilfe in Offshore-Windparks” (Link). By TenneT accepted standards are: DGUV Offshore First Aid GWO First Aid NOGEPA „Offshore First Aid" „First-aid basic course" according Norwegian Oil and Gas
3.3.7 Boat transfer / landing In most cases the transfer via boat landing is required in case of emergencies (2nd rescue path). In these cases a boat landing training is mandatory. When climbing the boat landing ladder it is mandatory to use the fall arrest system. Hence a fall arrest harness is required to use. Therefore working at height training is consequently mandatory. 3.3.8 Working at height By TenneT accepted standards: Training according to DGUV Regel 112-198/199 GWO Working at height TenneT basic safety training standard
Repeating interval in Germany is one year, otherwise according to training standard specification.
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3.4 Etc 3.4.1 Electrical awareness By TenneT accepted standards: for DE: Training according to DIN VDE 0100, DIN VDE 0150, DGUV V3 For NL: Training according to training requirements TenneT OESS (Offshore Electrical Safety
Standard) General: Competent person for electrical works
3.4.2 Weight restrictions PFPE (Personal Fall Protective Equipment) has by its nature limits in the capability to catch a person. A limit is set by shock absorbents and the static and dynamic load which needs to be caught when a person falls into the PFPE. Therefore TenneT sets a general weight limit to 136 kg incl. PPE and clothing. Depending on the PFPE system installed a stricter value may apply.
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STANDARDS
1 Preamble
All documents listed in this document shall as a minimum be applied when working on German territory including the EEZ.
2 Laws and ordinances
ArbSchG Arbeitsschutzgesetz Occupational Health and Safety Act
ArbStättV Arbeitsstättenverordnung Workplace ordinance
ArbZG Arbeitszeitgesetz Working hours law
AVV Abfallverzeichnis-Verordnung Waste directory ordinance
BaustellV Baustellenverordnung Construction site ordinance
BetrSichV Betriebssicherheitsverordnung Operational safety ordinane
BlmSchG Bundes-Immissionsschutzgesetz Federal emission protection act
BioStoffV Biostoffverordnung Biomaterial ordinance
FlugfunkV Verordnung über Flugfunkzeugnisse
Ordinance on aircraft radio certificates
FlsBergV Bergverordnung für den Festlandsockel
Mining ordinance for the continental shelf
GefStoffV Gefahrstoffverordnung Hazardous substances ordinance
KrWG Kreislaufwirtschaftsgesetz Recycling management and waste law
LärmVibrations-ArbSchV Lärm- und Vibrations-Arbeitsschutzverordnung
Noise and Vibration Occupational Protection Ordinance
LasthandhabV Lastenhandhabungsverordnung Load handling ordinance
Offshore-ArbZV Offshore Arbeitszeitverordnung Ordinance on offshore working hours
ProdSG Produktsicherheitsgesetz Product Safety Act
PSA-BV PSA-Benutzungsverordnung PPE usage ordinance
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8.GPSGV Verordnung über die Bereitstellung von per-sönlichen Schutzausrüstungen auf dem Markt
Ordinance on the provision of personal protective equipment on the market
9. GPSGV Maschinenverordnung Machinery ordinance
14. GPSGV Druckgeräteverordnung Pressure equipment ordinance
AwSV Verordnung über Anlagen zum Umgang mit wassergefährdenden Stoffen
GGVSee Gefahrgutverordnung See Maritime hazardous goods ordinance
KüSchV Verordnung über die Küstenschifffahrt
Ordinance on coastal shipping
SchKrFürsV Verordnung über die Krankenfürsorge auf Kauffahrteischiffen
Ordinance on patient care on commercial ships
SchSV Schiffssicherheitsverordnung Ship Safety Ordinance
SeeAnlV Seeanlagenverordnung Sea facilities ordinance
SeeAufG Seeaufgabengesetz Sea Duties Law
SeeSchStrO Seeschifffahrtsstraßenordnung International Regulations for the Prevention of Collisions at Sea
SeeStrO Seestraßenordnung Rules at sea
3 Standards
ASR A1.2 Raumabmessungen und Bewegungsflächen
ASR A1.3 Sicherheits- und Gesundheitsschutzkennzeichnung Safety and health protection identification
ASR A1.5/1.2 Fußböden
ASR A1.6 Fenster, Oberlichter, lichtdurchlässige Wände Windows, fanlights, translucent walls
ASR A1.7 Türen und Tore Doors and gates
ASR A1.8 Verkehrswege
ASR A2.1 Schutz vor Absturz und herabfallenden Gegenständen, Betreten von Gefahrenbereichen
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ASR A2.2 Maßnahmen gegen Brände
ASR A2.3 Fluchtwege und Notausgänge, Flucht- und Rettungsplan Escape routes and emergency exits, escape and rescue plan
ASR A3.4 Beleuchtung Lighting
ASR A3.4/3 Sicherheitsbeleuchtung, optische Sicherheitsleitsysteme Safety l ighting, optical safety guidance systems
ASR A3.5 Raumtemperatur Room temperature
ASR A3.6 Lüftung Ventilation
ASR A4.1 Sanitärräume
ASR A4.2 Pausen- und Bereitschaftsräume
ASR A4.3 Erste-Hilfe-Räume, Mittel und Einrichtungen zur Ersten Hilfe First-aid rooms, equipment and facilities for first-aid
ASR A4.4 Unterkünfte Accomodation
RAB Regeln zum Arbeitsschutz auf Baustellen Rules about occupational safety on construction sites
TRB Technische Regeln zur Druckbehälterverordnung – Druckbehälter Technical rules on pressure equipment ordinance – pressure equipment
TRbF Technische Regeln für brennbare Flüssigkeiten Technical rules for flammable liquids
TRBA Technische Regeln für biologische Arbeitsstoffe Technical rules for biological substances Biologische Arbeitsstoffe
TRBS Technische Regeln für Betriebssicherheit Technical rules for operating safety
TRGS Technische Regeln für Gefahrstoffe
TRR Technische Regeln zur Druckbehälterverordnung – Rohrleitungen Technical rules on pressure equipment ordinance – pipes
TRwS Technische Regeln für wassergefährdende Stoffe Technical rules for substances harmful for water
DGUV Vorschrift 1 Grundsätze der Prävention
DGUV Vorschrift 3 Elektrische Anlagen und Betriebsmittel
DGUV Vorschrift 6 Arbeitsmedizinische Vorsorge
DGUV Vorschrift 9 Sicherheits- und Gesundheitsschutzkennzeichnung am Arbeitsplatz
DGUV Vorschrift 11 Laserstrahlung
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DGUV Vorschrift 15 Elektromagnetische Felder
DGUV Vorschrift 38 Bauarbeiten
DGUV Vorschrift 40 Taucherarbeiten
DGUV Vorschrift 52 Krane
DGUV Vorschrift 54 Winden, Hub und Zuggeräte
DGUV Vorschrift 68 Flurförderzeuge
DGUV Vorschrift 70 Fahrzeuge
DGUV Vorschrift 83 Unfallverhütungsvorschriften für Unternehmen der Seefahrt
DGUV Regel 100-001 Grundsätze der Prävention
DGUV Regel 103-011 Arbeiten unter Spannung an elektrischen Anlagen und Betriebsmitteln
DGUV Regel 103-013 Elektromagnetische Felder
DGUV Regel 112-190 Benutzung von Schutzkleidung
DGUV Regel 112-190 Benutzung von Atemschutzgeräten
DGUV Regel 112-191 Benutzung von Fuß- und Knieschutz
DGUV Regel 112-192 Benutzung von Augen- und Gesichtsschutz
DGUV Regel 112-193 Benutzung von Kopfschutz
DGUV Regel 112-194 Einsatz von Gehörschutz
DGUV Regel 112-195 Einsatz von Schutzhandschuhen
DGUV Regel 112-198 Einsatz von persönlichen Schutzausrüstungen gegen Absturz
DGUV Regel 112-199 Benutzung von persönlichen Schutzausrüstungen zum Retten aus Höhen und Tiefen
DGUV Regel 112-201 Benutzung von persönlichen Schutzausrüstungen gegen Ertrinken
DGUV Regel 100-500 Betreiben vor Arbeitsmitteln
DGUV Information 204-006 Anleitung zur Ersten Hilfe
DGUV Information 211-001 Übertragung von Unternehmerpflichten
DGUV Information 211-003 Bestätigung der Übertragung von Unternehmerpflichten
DGUV Information 212-515 Persönliche Schutzausrüstung
DGUV Information 211-005 Unterweisung – Bestandteil des betrieblichen Arbeitsschutzes
DGUV Information 231-001 Arbeiten in engen Räumen
DGUV Information 209-004 Sicherheitslehrbrief Umgang mit Gefahrstoffen
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DGUV Information 209-012 Kranführer
DGUV Information 209-013 Anschläger
DGUV Information 211-010 Sicherheit durch Betriebsanweisungen
DGUV Information 203-005 Auswahl und Betrieb ortsveränderlicher elektrischer Betriebsmittel nach Einsatzbedingungen
DGUV Information 203-006 Auswahl und Betrieb elektrischer Anlagen und Betriebsmittel auf Bau- und Montagestellen
DGUV Information 208-019 Sicherer Umgang mit fahrbaren Hubarbeitsbühnen
DGUV Information 209-021 Belastungstabellen für Anschlagmittel aus Rundstahlketten, Stahldrahtseilen, Rundschlingen, Chemiefaserhebebändern, Chemiefaserseilen, Naturfaserseilen
DGUV Information 203-007 Windenergieanlagen
DGUV Empfehlung Ersten Hilfe in Offshore-Windparks
DGUV Information 250-006 Merkblatt für die Behandlung von Erkrankungen durch Arbeiten in Überdruck (Arbeiten in Druckluft, Taucherarbeiten)
DGUV Information 208-016 Handlungsanleitung für den Umgang mit Leitern und Tritten
DGUV Information 208-019 Sicherer Umgang mit fahrbaren Hubarbeitsbühnen
DGUV Information 213-013 SF6-Anlagen und -Betriebsmittel
DGUV Information 203-016 Kennzeichnungen von Arbeitsbereichen in elektrischen Anlagen mit UN > 1 kV
DGUV Information 203-028 Arbeiten mit Kabelschneidgeräten
DGUV Information 203-032 Auswahl und Betrieb von Ersatzstromerzeugern auf Bau- und Montagestellen
DGUV Information 203-035 Expositionsgrenzwerte für künstliche optische Strahlung
DGUV Information 212-024 Gehörschutz
DIN 4420 Arbeits- und Schutzgerüste
DIN 5053 Beleuchtung mit künstlichem List, Richtwerte für Arbeitsstätten in Innenräumen und im Freien
DIN 20066 Fluidtechnik - Hydraulikschlauchleitungen - Maße, Anforderungen
DIN VDE 0100 Bestimmungen für das Errichten von Starkstromanlagen mit Nennspannungen bis 1000 V
DIN VDE 0105 Betrieb von elektrischen Anlagen Operation of electrical installations
DIN VDE 0113 Sicherheit von Maschinen – Elektrische Ausrüstung von Maschinen
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DIN VDE 0132 Brandbekämpfung im Bereich elektrischer Anlagen
DIN VDE 0140 Schutz gegen elektrischen Schlag – Gemeinsame Anforderungen für Anlagen und Betriebsmittel
DIN VDE 0141 Erdungen für spezielle Starkstromanlagen mit Nennspannungen über 1 kV
DIN 87903 Schiffe und Meerestechnik – Sicherheitspläne für Brandschutz, Rettungsmittel und Fluchtwege
DIN ISO 17631 Schiffe und Meerestechnik – Sicherheitspläne für Brandschutz, Rettungsmittel und Fluchtwege - Anordnung
DIN ISO 14122-4 Ortsfeste Steigleitern DIN EN 12665 Licht und Beleuchtung –
Grundlegende Begriffe und Kriterien für die Festlegung von Anforderungen an die Beleuchtung
Light and lighting – Basic terms and criteria for specifying lighting requirements; German version (EN 12665:2011)
DIN EN 12464-1 Licht und Beleuchtung – Beleuchtung von Arbeitsstätten – Teil 1: Arbeitsstätten in Innen-räumen (EN 12464-1:2011)
Light and lighting – Lighting of work places – Part 1: Indoor work places (EN 12464-1:2011)
DIN EN 12464-2 Licht und Beleuchtung – Beleuchtung von Arbeitsstätten – Teil 2: Arbeitsplätze im Freien (EN 12464-2:2007)
Light and lighting – Lighting of work places – Part 2: Outdoor work places (EN 12464-2:2007)
DIN EN 1838 Angewandte Lichttechnik – Notbeleuchtung
Lighting applications - Emergency lighting
DIN ISO 17631 Schiffe und Meerestechnik – Sicherheitspläne für Brandschutz, Rettungsmittel und Fluchtwege-Anordnung
Ships and marine technology – Shipboard plans for fire protection, life-saving appliances and means of escape
DIN 81220 Schiffe und Meerestechnik – Zeichen und Schilder für Brandschutz, Rettungsmittel und Fluchtwege
Ships and marine technology – Signs and plates for fire fighting, life-saving appliances and means of escape
DIN EN ISO 14122-4 Sicherheit von Maschinen – Ortsfeste Zugänge zu maschinellen Anlagen – Teil 4: Ortsfeste Steigleitern
Safety of machinery – Permanent means of access to machinery – Part 4: Fixed ladders
DIN ISO 23601: 2010-12 Sicherheitskennzeichnung – Flucht- und Rettungspläne (ISO 23601:2009)
Safety identification – Escape and evacuation plan signs (ISO 23601:2009)
DIN EN ISO 7010 Graphische Symbole - Graphical symbols - Safety
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Sicherheitsfarben und Sicherheitszeichen - Registrierte Sicherheitszeichen
colours and safety signs - Registered safety signs