Workforce Linkages Flex-Paced Web IT Programs

“This product was funded in part by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. The product was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership.”

Sharing Secrets of Successful Industry Partnerships CBE4CC Conference Denver Colorado, Omni Interloken Hotel June 4-6, 2015

Dave Siefert

Sinclair Community College

Co-Director, DOL TAACCCT 2 Grant

www.sinclair.edu/online/accelerate/

Learn how Austin Community College and Sinclair Community College aligns employer-related regional stakeholders – and their needs, to competency-based education resulting in employers sustaining a high performing workforces. You will learn tools, tips and techniques as to what and how to: • know who your regional stakeholders are; • accurately determine employer’s workforce needs; • engage employers in a strategic partnership; and • to determine and map job’s to CBE.

This is an interactive session…

1. What is this about?

Leveraging the earlier session entitled: ”Developing a CBE Industry Partner Program”, attendees will address during this interactive event: • challenges, • lessons learned, and • insights in creating and improving a CBE industry partner program.

You will learn what it takes to develop a successful industry partner program, and/or ways to improve your industry program.

1. What is this about?

• $12 million dollar awarded Fall, 2012-2016

• Create a replicable model, processes, and tools to implement the

competency-based model

• Focus on Information Technology

• Consortium grant

– Texas: Austin Community College,

– Florida: Broward Community College,

– Ohio: Sinclair Community College,

– Western Governors University, consultant

– Mathematica, grant evaluator

• National Office – Sinclair Community College

Overview of Accelerate IT Adapting and Adopting Competency-based IT Instruction to Accelerate Learning for TAA-eligible and Adult Learners

TM

Student Experience

Curriculum

Workforce Delivery

Data Analytics

1. What is this about?

TM

SELF ASSESSMENT 1. How do instructors and advisors know what jobs employers need?

2. To what extent ____% are your academic programs aligned to regional employer identified jobs?

3. What are the benefits of knowing what employers need?

1. What is this about?

TM

Grant proposal research (secondary and State Standards) concluded that the industry is Information Technology, and the jobs are:

• Software Programmers

• Network Engineers

• Network Managers

2. What is the problem?

Demand (Employer)

Supply (Citizen)

From

Gap

Supply (Citizens

)

To

Demand (Employer)

Demand and Supply

CASE STUDY: What is the value of knowing and the implications of not knowing?

TM

3. What is the solution?

1.

Jobs • Employer-driven

needs

2. Learning

Opportunities

• Job-aligned unit-based CBE

3. Accelerated

Learning

• Precision, unit-based and personalized, learning

4.

Placement, Performance, and

Promotion

• Performance expectations and results

2. Aligned

Accelerated CBE Education/

Training Program

3. Accelerated

Learning

1. Employer-Driven

Job Needs High Performing Employee/Organization

Data Analytics

Precision Learning Program

Job Analysis

Student Experience

Accelerated and Variable Time

Accelerated CBE System

Focus on “KNOWING”

* Percentage (%) represent estimated likelihood of quality data – based upon the type of actions taken.

3. Events

2. Surveys

1. Reports

High Credibility Very Low Credibility

Secondary | Primary | Direct | Active | Combinatorial

Reacting to Needs Proactive Anticipating Needs

3. What is the solution?

D | A | C

4. Engagement

Events Relationships

Determine state of regional workforce and economy

Strategic Partnership

3. What is the solution?

1. Depressed

2. Declining

3. Stable (Status Quo)

4. Growing

5. High

Growth

… and what is the identity and core competence of region?

NewPage

Over 200 stakeholder contacts - Demand, Supply and both…

3. What is the solution?

AREA OF FOCUS

(95%)

Watch List

(50%)

AREA OF FOCUS

(95%)

Watch List

(50%)

Response Based

upon need (50%)

Reactive | Proactive | Anticipatory

Operational Strategic Strategic Plan Plan Operational Plan

Executive Management

Middle Management

Line Management Advisory Boards

Advisory Boards

Executive Business & Industry Forums

Focus Groups

TACTICAL STRATEGIC

* Percentage (%) represent estimated likelihood of quality data – based upon the type of actions taken.

Target and engage “customer” – employer (Stakeholder #1)

3. What is the solution?

TM

Building trusting relationships 1. Who are you?

2. What do you want?

3. Why should I care – how will it benefit me?

4. Why do you care about me?

5. How do I know you can and will do what you say?

6. What is in it for you?

7. What is it going to cost me?

8. How can I trust you?

9. Where do we start?

3. What is the solution?

1. Building

2. Maintaining

3. Sustaining

Mutual Respect and Trust

1. Starts with reputation and is validated through introductory meeting

2. Doing what you said… 3. Always thinking of - and engaging…

Deploy a Stakeholder Collaborative

STAKEHOLDER

COLLABORATIVE

1.

Employers

3.

Industry-Based Recruiting Agencies

4.

Public Workforce Agencies

5.

Sinclair Internal Organization

2.

Community

Workforce & Economic

Development Organizations

6.

Academia

• KForce • Manpower • Robert Half • TEK-Systems

• Alumni Organization • Academic Division(s) • Career Services • Enrollment Services • Internship Office • Workforce Development • Veterans Office

• Technology First IT Trade Association •Chamber of Commerce’s • Dayton Economic Development Org. • Regional Econ. Dev. Organizations

• Job Center (Health & Family Services) • Ohio Means Jobs • Veterans Office • WIB Boards

• Accelerate IT Executive Strategic Partners Forum • Accelerate IT Executive Business & Industry Team • Employers

• Austin C.C. • Broward C.C. • Cinci State • Colin County C.C. • Western Governors

3. What is the solution?

Interview Employers

1. Conduct Industry Profile and LMI Data Review

4. Target Employers

5. Conduct B&I Executive Meeting

6. Produce Regional Industry Plans and Reports (Staffing and Incumbent Development Plans, and Workforce Trending, Disruptors and Opportunity

Reports)

9. Academic Department(s) Review, Plan, and Produce Education (Employer Advisory Board)

7. Strategic Partners Forum (Board) Review

3. Engage Stakeholder Collaborative

2

2. Strategic Partners Forum (Board) Review

8. Targeted Job Analysis Employer Focus Group

Strategic Partnership Framework

3. What is the solution?

Education & Training

MAPs 1. K,S,C,A 2. Modules 3. Learning Opp’s 4. Program 5. Syllabus

Knowledge Repository 1. Employers 2. Plans 3. Job Specs

Go to Phase

Annual Executive Business & Industry Team (Direct and Primary Data)

Workshop Activity 1 For the first activity “What emerging IT jobs in your organization are in greatest demand?” the top responses from the four groups were: • Back Office IT Support • Data Analytics Report Writers • Data Analytics Data Analyst • Software Developers (various languages needed) • IT Regular Business Analysts** • IT Sales • Net/Java/PHP Development • Programmer Analyst • Project Management** • Software/QA Testers • Solution Architect/Application Analyst Workshop Activity 2 The second activity “What are your incumbent IT workforce training needs?” identified the following top responses: • Analytics & Reporting • Business Intelligence (Data Modeling)* • Database & SQL Development • MS Office Tools • Project Management* • Software Engineering – move from legacy to modern skills (It was noted, people

who are skilled software engineers are more valuable than a person who are proficient in a programming language. Software Engineers can easily learn new languages.)

• System Administration • Systems Integration • Windows Server 2012/VM Ware*

Example of Executive Business & Industry Meeting

Example of Advanced Manufacturing Business & Industry Roundtable Workforce Analysis using adopted Accelerate IT Business & Industry Tools

1. Individual 2. Small group 3. Large Group

4. Follow-up

Example of a Executive Business & Industry Meeting

Collaboration with Technology First – Trade Association

Example of Trade Association Workforce and Compensation Research

Report

Profile of Dayton Region

2015

Displaced Workers and Veterans

• Reverse Job Fair

– One example…

– New concept

– Preparation

– Workshops

– Collaborative

– ROI

• Office at the Job Center

• Work with WIB Boards

This product was funded by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. The product was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership.

Reverse Job Fair (DOL National Best Practice)

Evidence of commitment

4. What is the solution?

1. Personal

Time

2. Human

Resources

3. Space

and/or Equipment

4. $$$$

5. Advocacy

6. Sponsorship

4. What is the solution?

Evidence of commitment (alphabetical sequence)…

1. Academic institution sits on corporate HR’s Strategic Planning Committee.

2. Attend institution sponsored workforce meetings.

3. Collaborative relationship in support of Internship to Hire.

4. Commits organizational resources to Advisory Boards.

5. Develop, promote, and participate in career fairs.

6. Hire/place students in your organization.

7. Interview – including conducting mock interview.

8. Invites High Schools to visit company/organization.

9. Lead the development and maintenance of CBE-job-based accelerated Academic programs.

10. Member of the Executive Strategic Partner’s Forum – advise and provide oversight to the grant, sharing insights, needs, trends, vision, strategies and plans.

11. Mentors and promotes mentoring to others.

12. Outsources corporate education and training to institution.

13. Participate in boot camps.

14. Participate in Reverse Job Fairs.

15. Participate in the Executive Business & Industry Team Meetings – providing Staffing Plans, Incumbent Development Plans, workforce trends, disruptors and industry trends.

16. Participates in High School Open Houses.

17. Participates in High School Visits.

18. Participates in Mixers.

19. Promote the grant within their organization and/or the community, brokering meetings with dignitaries.

20. Provide an endowment.

21. Provide community advocacy, e.g., PR in community events and meetings – and in Trade Association.

22. Provide for scholarships.

23. Provide funding for equipment, software, education for faculty and students, etc.

24. Provide internships, apprenticeships and to hire.

25. Provide research data, e.g., labor market, technology, trends, etc.

26. Provide resources including personal time to assist the development, and deployment of the grant, e.g., planning, marketing and promotion.

27. Reviews resumes.

28. Share Strategic Initiatives with academic institution.

29. Shares Staffing and Incumbent Development Plans with academic institution.

30. Shares Strategy Disruptors with academic institution.

31. Sponsor – submitted a letter of support.

32. Support marketing and promotion collateral development.

33. Supports Career Center activities.

34. Supports events at their company, e.g., educational luncheons, cafeteria booths, introductions to HR, Chief Learning Officers, etc.

35. Teach.

TM

In closing . . .

More questions? Complete a Q/A Card.