SharePoint Search Goes Public!

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SharePoint Search for the Public and Non Profit Sector Carlos Valcarcel Microsoft, Technical Development Josh Noble SurfRay, Director of Sales Author: Pro SharePoint 2010 Search

description

Microsoft and SurfRay collaborate to create rich website search experiences with SharePoint and Ontolica. In this webcast, Microsoft Technical Solution Expert and FAST veteran, Carlos Valcarcel, joins Josh Noble to reveal how SharePoint search enables public sector websites to connect communities and content. They will show live public sector SharePoint sites leveraging SharePoint and Ontolica Search to improve capacity building, increase efficiency, connect communities, and collaborate.

Transcript of SharePoint Search Goes Public!

Page 1: SharePoint Search Goes Public!

SharePoint Search for the Public and Non Profit Sector

Carlos Valcarcel

Microsoft, Technical Development

Josh Noble

SurfRay, Director of Sales

Author: Pro SharePoint 2010 Search

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SharePoint Search Goes Public!

Agenda

• Setting the Context

• Defining Extranets

• The Microsoft Offering

• Search Case Studies

• Q&A

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Achieve Your MissionSharePoint is the key to achieving Mission Driven and Data Driven Objectives

• Build capacity– Raise money, volunteers, & increase public awareness– Connect donors and advocates with your mission

• Increase efficiencies of data retrieval– Quick information retrieval across departments and affiliate organizations– Link cross functional work teams to both historical and real time data

• Implement grant management systems to track and measure results • Track and measure programmatic and financial outcomes

– Do your new programs result in the desired outcome? – Ex. Increase graduation rates, literacy, health, etc.

• Build communities – Easily connect people with service providers and resource information

• Collaborate with community partners and other NGO’s – How can different organizations collaborate and partner to achieve mutual goals? – Ex. Police collaborate with Women’s Shelters to combat domestic violence

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ExtranetsPartner Portal

Private WebB2B

B2C

Secure NetworkDealer Network

Financial Management Sites for Banking Customers

Product Support Sites

Franchise Management Sites

Features and functions that are Intranet-like

Isolation from anonymous internet users

Services and information for targeted audiences

Customers

Partners

Vendors

Employees

Vertical Portals

Horizontal Portals

Authenticated Users

CommunityExperts

Search

Information

Setting the ContextSetting the Context

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Extranets are websites that connect organizations to partners, vendors, and customers—providing a secure, highly personalized interaction with people, information, applications and business processes.

Extranets DefinedExtranets Defined

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User-centric content management

Rich media management

Design flexibility for end-users, designers, and developers

Familiar, Unified Platform

Connect via social networking

Build community and self-service

Rapid content and expertise discovery

Compelling User Experience

Familiar Office® authoring experience

Quick page creation, publishing, & language variation

Easily add podcasts and streaming video

Authoring Made Easy

Why SharePoint?Why SharePoint?

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Web Content

Search

SocialComputing

Digital Assets

Application Integration

Collaboration

Web Analytics

CustomerExperience

The Microsoft internet sites vision provides organizations with a foundation for rich digital

experiences that enables them to:

Improve customer experiences and broaden their customer base

Effectively reach new communities and retain

existing donors

Offer their services across multiple media channels

Generate higher revenues by monetizing digital assets

Microsoft Digital Marketing

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News and external opinion to monitor and send to clients

Top information from Woodgrove…new market view

report to send to clients

Drilldown to single view with all clues about a customer: portfolio, holdings, communications, annual and quarterly customer

plans, etc…

Set of Customers to explore

Experts to help, with availability and

rating

Immediate actions on selected items

View of information across different pivots, with drilldown

Finds customers beyond direct terms (REIT ~ real estate)

Start with a simple query, quickly find and

explore

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Profile and Personalization

Social Bookmarks

Social Integration

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DIGITAL LANDSCAPE FOR MARKETING

PLATFORMS“drive engagement”

INTELLIGENCE“build insight”

MEDIA/ADVERTISING“create demand”

Digital

Platforms are

any platform that

drives

engagement with

the customer/

target audience.

Internet Sites

for Enterprises

Site

Management is

critical for

Internet Site

development and

together they

represent

business

opportunity.

―INTERNET SITES‖

Digital TV Phone Apps

Kinect Facebook

Mobile Web LinkedIn

TwitterEbay.com/

Amazon.com

Site Management

Software Partners to

extend analytics:

• WebTrends

• SharePoint Dashboards

• Hosting

• Technology governance

• Software Partners to

extend platform over time:

• Newsgator

• HiSoftware

• Telerik

• Nintex

• Governance and content

management & publishing

• CommunityManagement

• Event mgt/ Lead mgt

• Search results refinement

• Social marketing integration

• Lead Management

• Digital Asset Management

• Search Engine Opt. (SEO)

• Visual search (Bing,

Google)

• Email marketing

• Social Sites Pages:

Facebook, LinkedIn

BUSINESS INTELLIGENCE TECHNOLOGY MGT BUSINESS MGT DIGITAL MARKETING

What the Future Looks Like

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Serving Global Governments

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Q/A & Contact Details

Carlos Valcarcel

Microsoft, Technical Development

http://blogs.msdn.com/b/dark_corners/

[email protected]

Josh Noble

Director of Sales, Americas & Oceania

Author: Pro SharePoint 2010 Search

http://www.prosharepointsearch.com/

[email protected]

@SurfRay

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Additional Resources

Our SharePoint Search Video Webinars:http://surfray.com/resources/webcasts.html

Enterprise Search Blog - New Idea Engineeringhttp://www.enterprisesearchblog.com/

Mikael Svenson – Tech and Mehttp://techmikael.blogspot.com/

Carlos Valcarcel – Dark Cornershttp://blogs.msdn.com/b/dark_corners/

Michal Pisarek – SharePoint Analyst HQhttp://www.sharepointanalysthq.com/

ProSharePointSearch.comhttp://www.prosharepointsearch.com/