SharePoint Business Governance

Erica ToelleCaiman Consulting

SharePoint Governance

Share Conference | 2

Share Conference 2014 by the Numbers

Over 400 Delegates

55 Sessions

31 Local Speakers

13 International Speakers

17 Sponsors

14 Hot Topics

3 Days


Our SharePoint Story: We Started Somewhere Else


Someone Installed SharePoint


Everyone Asked You Questions


SharePoint Became Your Full Time Job20

07

2008


You Get Your Big Break20

08

2009


What Happened?

Released: July 15, 2010

Released: November 13, 2006

Change the Conversation!


Reactive Conversation


Proactive Conversation


Your Next Promotion!

Governance is about bringing clarity and definition to all areas of the

business, not just SharePoint


Governance!


What are These People Called?

Enterprise Architects!

…and sometimes Business Consultants ;)

Governance Framework

Strategy Governance

Data / Information Governance Technology Governance

Operations Governance

Technology Governance [SharePoint Example]

• SharePoint roadmap• Patching, site provisioning, etc.• Architecture• Use of custom code• What will we support / not support?

Information and Data Governance

• What data goes where?• Security and compliance• Taxonomy, metadata, and content types• Business Intelligence• Knowledge Management • Leverage Information as a Strategic Asset

Operations Governance

• Program / Project Management• Business Process Management• Roles and Responsibilities• Core and support operational structures that transcend

functional and organizational boundaries

Strategy Governance

• Strategic Goals of the Organization• Business Model• Performance management• Culture• Investment decisions• Decision making path• Organizational Change Management• Ethical guidelines and values

Strategy

Data / Information

Technology

Operations

Project / Solution

DepartmentOrganization

Your Areas of Influence

Project / Solution Level

Strategy

Technology

Information / Data

Operations

• How does the project support organizational goals?• How are we making decisions?• Drive culture change, e.g., collaboration• Why should we invest in this?

• Are we creating or improving a process?• Who owns the solution when we are done?• How will we manage risks from the final solution?

• Does our solution comply with data policies?• Are we following information lifecycle guidelines?• What data should not be stored on our solution?

• How does this project fit into the technology roadmap?• Are we following architecture policies?

Department Level

Strategy

Technology

Information / Data

Operations

• What opportunities do you see in the next 12 months?• Where is your culture toxic? How should it change?• What is going well? Can this be leveraged elsewhere?

• Do we have the right people in the right roles?• Are we managing our projects as a portfolio?

• Does another department have data that we can use?• How can we use business intelligence to drive insights?

• Can we leverage a solution another department has created?

Organization Level

Strategy

Technology

Information / Data

Operations

• Are there any opportunities for innovation?• How can we support our business model through better technology

tools?

• Where are there opportunities to gain efficiency?• Why do we do things this way?

• How can we tie our data systems together?• Will this metadata term be useful to other people?

• How are we going to leverage technology to be more competitive?• How can we use technology to serve our customers better?

Why Governance?

• When things are clearly defined it’s easier to change quickly: can clearly communicate WHAT is changing

• Gives people a framework for independent decision making – reduce the need for micro management– Social can add value with transparency– Speed of execution is a differentiator

• Consistent delivery of outcomes and experiences

• You have a unique perspective in your organization• Speak up based on your experience• Drive broader conversations• Be succinct and fact based• You can be a thought leader in your organization!


In Conclusion

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SharePoint Business Governance

Business

Transcript of SharePoint Business Governance