SharePoint, Groups, and Yammer: Understanding the Different Modalities of Collaboration Christian Buckley, Beezy

Christian BuckleyChief Marketing Officer

www.buckleyplanet.com@buckleyplanet

cbuck@beezy.net

Beezy is the premier enterprise collaboration solution for Microsoft Office 365 and SharePoint, extending the feature set and improving the user experience for on-premises, cloud, and hybrid deployments. We are on a mission to transform the way people work, and to help employees be more connected, innovative, and happy. Learn more at www.beezy.net or @FollowBeezy on Twitter.

• Email• SharePoint• Enterprise Social Network• A mix of everything

What is your organizational profile?

SharePointSharePoint is a browser-based enterprise collaboration and document management platform.

YammerProvides a social newsfeed for teams, and a quick and easy platform for creating internal and external communities

Unlocks information silos from email and team sites, democratizes communication

GroupsUnifies People, Profiles, Conversations, Emails, Calendars, and Files across Office 365 and beyond.

Provides you with a rich and seamless collaboration experience across applications

When most users are asked what they want their collaboration environment to look like, their answer?

“It’s about what you aspire to do, what you want to do down the line,” says Pinterest CEO Ben Silbermann.

“There’s intent around a pin,” says Joanne Bradford, Pinterest’s head of partnerships. “It says, ‘I’m organizing this into a place in my life,’ like when people tear out a page of a magazine.”

Forbes, Nov 2014 http://onforb.es/1xRW7wS

Collaboration has become a regular part of our lives

We demand an integrated experience, at home and work

The tools we use must be relevant to our activities

People want flexibility in the tools and devices they use We want shared experiences,

but personalized, as well

When trying to understand what an organization actually needs, the answer is never straight-forward

Small-team collaboration can be fast and effective

While large-team collaboration can be sluggish and siloed

Your network is a set of clusters

http://observer.com/2015/08/the-no-1-predictor-of-career-success-according-to-network-science/

Left on their own, clusters create silos

http://observer.com/2015/08/the-no-1-predictor-of-career-success-according-to-network-science/

Value is provided through brokering

http://observer.com/2015/08/the-no-1-predictor-of-career-success-according-to-network-science/

Transparency and Discovery

Adoption is everything.

You need critical mass

You need the extra mile

User Experience

Adop

tion

The key to adoption is supporting People & Culture

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Vodafone • 75,000 employees have

registered for Vodafone’s “Circle” platform• Every month 42,000

unique employees use “Circle”• Double-digit adoption increase (month-over-month over last year’s data)

Example of a winning adoption strategy

Nationwide • 30,000 employees

regularly using the platform• Over 400,000 active discussions with participation across management and associates• Customized mobility solution to fit unique business needs

Example of a winning adoption strategy

It begins by understanding how your teams work together today

• To simplify the user interface • To better align end user activities with the

needs of the business

• To streamline business processes• To get more out of your IT investments

Why focus on Productivity?

Productivity is User Adoption

Realized

Microsoft is adding features, but relying on OOTB without a strategy can be an

uphill battle.

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How do I move forward with my team?

Three components to your strategy:

People Process Technology

• Without understanding the business impact• Without understanding the cultural impacts• Without proper executive support• Without business process alignment• Without building advocacy, and supporting the

employees who try to make it all fit together

The problem is that we approach collaboration from the technology standpoint

“Social Enterprise is implemented 80% through organization culture and 20% through technology.” - Gartner, September 2012

* Guidance will evolve as Microsoft delivers more cross-suite innovation in Office 365

But I still need to… Continue Using….organize data in a hierarchy layout Public Foldersallow users to have direct SharePoint document access via Outlook 2013 Site Mailboxesallow users to send messages on behalf of a group identity Shared Mailboxesshare communications with large groups(>300) or nested groups Distribution Groups *moderate group conversations Distribution Groupsbusiness process workflow customizations on your site Team Site

If you’re looking for a solution to provide… Start Using….social intranet capabilities Yammerexternal collaboration Yammerunstructured collaboration (e.g., ideation, feedback) Yammeremployee engagement (e.g., communities of interest, recognition) Yammerteam collaboration Groupsstructured project collaboration (e.g., deliverables, meetings, milestones) Groupsfile creation, collaboration, and storage Groups

Which tool to use when

• Start with a user-centric plan• Involve your end users early, and often• Map out your key workloads, and

understand what you’re building before you start building

Where to begin…

• Find the critical moments of engagement• Engage your leaders and influencers•Develop a balanced approach (quantitative and qualitative)• Come back to the case (measure)

Measuring the Value of Enterprise Social Technologies: It’s All About That Case! by Susan Hanley

Mapping your key workloads

• Start with a user-centric plan• Involve your end users early, and often• Map out your key workloads, and understand

what you’re building before you start building• Leverage out-of-the-box first• Pilot first, test, and iterate• Refine your operational improvement model• Monitor and measure

Where to begin…

Christian BuckleyChief Marketing Officerand Office Servers and Services MVP

cbuck@beezy.net@buckleyplanet/IN/ChristianBuckley

Thank you!