Share Point Governance Checklist _v1_AM102306291033

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    checklists

    SharePoint GovernanceChecklist Guide

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    WelcometotheMicrosoftOfceSharePoint

    Server2007GovernanceChecklistGuide!

    IncludedinthisMicrosoftOfceSharePointServer2007

    GovernanceChecklistGuideisacollectionofhand-selected

    checklistsandtipsthatprovidecomprehensivegovernance

    informationtoensurethatyourITorganizationisfollowingthe

    samestandardsforSharePointgovernanceastheexperts.

    Thisguidecanbeusedalonetodevelopyourgovernanceplan,

    asaquickreferenceguidethataccompaniestheSharePoint

    GovernancePlan,orasafoundationforyourSharePoint

    governance.

    YoucandownloadtheSharePointGovernancePlanandnd

    supportinginformationonSharePointgovernancebyvisitingthis

    link:

    p://go.mroof.om/fwn/?lnid=90916&d=0x409

    Wehopeyouwillndthischecklistguideusefulforyour

    SharePointdeployments.Wewelcomeyourfeedbackonthis

    checklistguide.Pleasevisittheabovelinkandletusknowyour

    thoughts.

    TheSharePointProductandTechnologiesTeams

    June2007

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    SharePointGovernancePlan:IntranetModel.

    MicrosoftOfceSharePointProductsandtechnologiesarepowerful

    andeffectivetoolsthatincreasecollaborationandcommunicationin

    asharedenvironment.SharePointtechnologiesofferaexibleand

    efcientwayforuserstocreatetheirownworkspacesolutionsfor

    collaborativeprojectsandgroups.

    However,aswithothercollaborationenvironmentswithoutproper

    governance,aSharePointdeploymentcanbecomeunmanageable,

    adisorganizedcollectionofsites,usersandlinks,throughthesame

    pathwaysthatprovidesuchexibilityandpowerwhenproperly

    deployed.

    Inabalancedandwell-denedSharePointgovernanceplan,consistent

    rulesandguidelinesareinstitutedthatgiveusersjustenoughexibility

    andcontroltoproducecustomized,manageablesolutions,butalso

    providesenoughoversightsothatthesolutionsretainmanageability.

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    StepstoaSuccessfulManagedDeployment

    1.Consistencyofplatform,browsers,collaborationandenterprisesearch

    strategy.

    2. Manageascentrallyaspossiblewithatightteamwithameansto

    communicatetotheCXOsthathaveavestedinterest.

    3. Haveakillerbackupstrategythatmeetstheneedsofyourbusinessand

    makesureitworksbeforedayone.

    4. End-usertrainingandeducationinadditiontogoodcontentand

    searchisthekeytoenduseradoption.

    5. HaveaGovernanceandInformationManagementPlan.Branding

    consistencywithacorporatestyleguideandconsistenttaxonomy.

    Makeapprovedmasterpagesavailableinsitegalleriesforconsistency

    whichwillinformuserstheyareonthecorporateIntranet.

    6. Enforceworkowsandapprovalondocumentcentersandpageswhereofcialdocumentationcomestogether.Leverageversionhistoryand

    versioncontroltomaintainahistoryandmasterdocumentthatallcan

    referto.

    7. Lifecyclemanagedsitecollections,anddocumentlibrarieswith

    informationmanagementpoliciessuchascontenttypeswithauditing

    andexpiration.

    8. Properlysecurecorporateassets.Siteswith(PII)personallyidentiable

    informationshouldbeappropriatelyaggedandsecuredandaudited.

    9. Acorporatebrowseandsearchstrategyfortheenterprisewillensure

    youaremakingthemostoutofyourintranetassetsaswellas

    encourageculturechange,bestpracticesandadoption.

    10.PlatformUsagePoliciesanddevelopmentandtestenvironmentsensure

    onlythecodeyouwanttointroducefollowscorporateguidelinesand

    willensuretheenvironmentissupportableandabletomaintainSLAs

    (ServiceLevelAgreements).

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    Front-to-Back

    inroduon 2-4

    indx 5

    c 6-16

    informaonArur 6

    Proj&OpraonaManagmn 7-8

    Development&Conguration 9-10

    infraruur 11

    tng&Provonng 12

    Opraonaconrn 13

    eduaon&tranng 14

    taxonomy&Navgaon 15

    enrprsar 16

    cuomc 17

    Back-to-Front

    tp&informaon 2-13

    enrprsar 2

    taxonomy&Navgaon 3

    eduaon&tranng 4

    Opraonaconrn 5

    tng&Provonng 6

    infraruur 7

    Development&Conguration 8-9

    Proj&OpraonaManagmn 10-11

    informaonArur 12

    informaonArurGud(grap) 13

    No 14-17

    GovernanceChecklistGuideIndex

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    INFORMATION ARCHITECTURE

    Ensure understanding of what information architecture is and how it

    ts in with the Intranet strategy Ensure stakeholders understand why information architecture is

    critical

    Consider hiring an information architecture professional

    Build wireframes for 4-5 most popular pages (for example, a Home

    page, a Policies and Procedures page, a Department page, and a

    Search Results page)

    Design simple sketches for each wireframe (links, content and full

    functionality to be added later)

    Create a sitemap to plan the overall structure

    Create sitemap subsections for popular groups or departments,

    then build out lower-level sections, such as Project sites Build content types for structured departments, regions, or business

    site collections

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    PROjECT & OPERATIONAl MANAgEMENT

    Establish a communications plan (include):

    Who will do communications plan?

    When the communications will occur?

    What the communications will contain?

    What format the communications will be in?

    Create contacts list and include links for those involved across the

    deployment, include stakeholders and global operations contacts

    Dene a deployment process for in-house and third-party software

    Dene how changes will be tracked, catalogued, and approved

    Decide where older versions of congurations, code, and compiled

    components will be stored

    Decide if you will be allocating costs back to business or not:

    WILL NOT: consider where the costs will be centered (compare

    with e-mail)

    WILL: Consider what metrics youll use for the charge back (# of

    sites, amount of storage, amount of activity, etc.)

    Establish a SharePoint Governance board to review adoption and

    controls

    Solicit executive champions to create management attention to the

    value of the initiative

    Encourage business evangelists to share power of SharePoint with

    other business leaders

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    PROjECT & OPERATIONAl MANAgEMENT

    Dene clear roles and responsibilities for the initiation of the

    SharePoint technologies platforms

    Dene clear roles and responsibilities for the initiation of the

    SharePoint operation

    Dene strategic teams to address strategy issues

    Establish cross-functional problem resolution to address complexissues which arise

    Create classications by number of users and longevity (include):

    Create an Enterprise classication

    Create a Departmental classication

    Create a Team classication

    Create a Project classication

    Create a Personal classication

    Create classications by type of use (include):

    Create a portal for communications classication Create an application for tactical results classication

    Create a collaboration to facilitate team operations classication

    Create a service level agreement around the length of time and

    approvals necessary to create a site

    Establish service level agreements for problem resolution through

    the help desk

    Negotiate performance service level agreements for the rst load

    of a site, subsequent loads of a site, and performance at remote

    locations

    siteandplatformclassication

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    DEVElOPMENT & CONFIgURATION

    Dene what customization tools will be allowed

    Communicate what actions will be allowed and not allowed in the

    tools (i.e. unghosting)

    Establish guidelines for the development of site denitions andmechanisms for coordinating ID usage

    Communicate policies for site template deployment, such as the

    requirements for a globally installed template

    Determine if a central repository will be required for all code

    installed on the platform

    Establish standards for building components either on a centralized

    server or as guidelines for building software

    Communicate expectations as to reference documentation

    (compiler generated) and warnings (whether they are allowed)

    Describe the responsibilities of business unit for ongoing code

    support

    Consider guidelines for which assemblies may be installed to the

    Global Assembly Cache (GAC) and which may not

    Establish rules about the use of the AllowPartiallyTrustedCallers

    sitedenitionsandtemplates

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    DEVElOPMENT & CONFIgURATION

    Establish templates for what the SharePoint sites will look like

    Determine which types of sites may be modied and which may not

    Dene which parts of the template may be changed by site owners,

    and which may not

    Create and manage a master page gallery and create solution

    deployments packages to rollout if necessary

    Ensure that your sites visual designer includes some sort of

    branding in all content creation

    Require use of templates on higher level pages to enforce brand

    consistency

    Remember to allow room for sub-branding of individual teams or

    project brands

    brandng

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    INFRASTRUCTURE

    Consider rules for outbound connections from the web servers for

    use by the XML and RSS Viewer web part

    Communicate rewall and security restrictions including any web

    part restrictions such as ActiveX controls or external RSS

    Decide upon and communicate the backup, clustering, load

    balancing and failover strategy and related service level agreements

    Dene the environments which will be used to develop and test

    solutions in SharePoint

    Describe the actions which are expected and those which are

    prohibited in each environment

    Communicate policies for site template deployment such as the

    requirements for a globally installed template

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    TESTINg & PROVISIONINg

    Prior to launch, require content owners or editors to test their own

    content

    Offer a convenient mechanism for site owners to provide testing

    feedback

    Create thorough test plans and let site owners know specically

    what you want them to test

    Determine an approval process for information policies such as

    expiration, compliance and auditing

    Establish and document user policies and rights policies including

    securing restricted areas Publish guidelines outlining appropriate application and content

    types

    Consider forbidding condential data on your SharePoint site or

    limiting it to specic site collections or web applications which are

    more tightly controlled, audited, and managed

    Clearly dene remote access policies to ensure security

    provonng

    ng

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    OPERATIONAl CONCERNS

    Establish monitoring at the server and web application level

    Dene responses to each type of failure that may occur; use

    Microsoft Operations Manager Packs for applicable areas in the

    deployment such as IIS, SQL, WSS 3.0, and SharePoint Server 2007

    Dene scheduled downtime periods if needed

    Communicate the procedure to report unscheduled downtime or

    specic performance issues (consider using another medium for

    outage notication)

    Dene response procedures to unscheduled downtime

    Plan for single le recovery (perhaps using version control and therecycle bin)

    Plan for single or multiple site recovery

    Plan for server recovery

    Plan for data center recovery

    Codify corporate records management requirements into SharePoint

    Dene rules for archive of sites including warnings and approvals

    Establish default storage quota templates by web application

    Establish process for requesting a larger quota, including maximum

    quotas

    Dene required auditing reports and establish storage usage reports,

    including how the data will be gathered and frequency

    Develop activity based reporting for administrators and business

    users

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    EDUCATION & TRAININg

    Include realistic training costs as part of your earliest estimates

    Allocate budget for IT staff, Development staff, and business users.

    Consider train the trainer and onsite training to reduce costs

    Acquire end user training and resources Acquire help desk training and resources

    Acquire administrator training and resources

    Develop administrator policy guides which describe organization

    specic policies

    Acquire developer training and resources

    Develop developer policy guides which describe organization specic

    development policies

    Provide separate training for site managers, application designers,

    information workers, and end users

    Create online forums where users can support each other and ask

    questions

    Create opportunities for face-to-face learning in unstructured or

    semi-structured environments, such as lunch and learns or after

    hours discussions

    Plan for renewal training which gathers the learning from multiple

    groups and exposes it to other groups

    Perform periodic audits of the platform to discover what features are

    not being utilized and which features are not being utilized correctly

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    NAVIgATION & TAXONOMY

    Give one group control over the taxonomy

    Consider hiring or utilizing a professional taxonomist or in house

    taxonomist who has been trained or has experience with SharePoint

    technology

    Use the taxonomy for consistent labeling of the site

    Build one set of taxonomy labels prior to nalizing your wireframes

    Update taxonomy to provide useful search metadata

    Dene the structure of the site directories including the major

    groupings and associations

    Develop a linking strategy between different types of sites such asenterprise, divisional, departmental, team, etc.

    Dene core content types in the organization and include in site

    templates or site denitions

    Dene key elds to link documents and operational systems

    onnyp

    dror

    axonomy

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    ENTERPRISE SEARCH

    Assign workows for content creation so only the best information is

    available for search indexing

    Integrate your taxonomy with search planning

    Use hit highlighting, best bets, and people search

    Incorporate alternative content forms such as blogs and Wikis into

    your search results

    Utilize BDC functionality in SharePoint to enable search on customer

    relationship management or partners, products and more

    Establish content sources to the le based repositories in the

    organization Use the Business Data Catalog to allow searching of business data

    Dene who will be responsible for core relevancy settings

    Implement organizational enhancements of the noise words le,

    thesaurus le, and keyword best bests

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    CUSTOM CHECKlIST

    notes,acronyms,denitions,andreferences

    addonam

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    SharePoint GovernanceChecklist Guide

    tips&info

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    ENTERPRISE SEARCH

    earchrelevacy

    TeBusiessDataCatalogpovidestebdcMetadata.XSDle,aXMLScemaDeitioFile(XSD)tatdeesteXMLelemetmappig

    structurenecessaryforcreatinganApplication Defnitionle.We

    autoigmetadatausigMicosoftVisualStudio2005,valuable

    ItelliSesesuppotcabegaiedbycopyigXMLdeitiotoa

    workingfolderandsettingtheschemaLocationattributeoftheroot

    elemettopoittotisscema.TeBdcMetadata.XSDlecabelocated

    ite\BifoldeofteOfceSaePoitSeve2007istallatio

    diectoy,omallylocatedat\PogamFiles\MicosoftOfce

    Server\12.0\Bin\.

    WedevelopigBDCApplicatiodeitios,teeasiestappoacto

    ceatigtedeitioistoicludealleldsitetable,makigtem

    availablefolateusebyayoe.Typically,aogaizatiowillbevey

    selectiveastowiceldsaeavailabletoeduses.Depedigote

    acitectueofyouapplicatio,someeldsmaybesesitiveoeve

    ecypted.Tiscapoduceextededdiscussiosowiceldsae

    usefuladappopiatefousestougoutteogaizatio.Itmaybe

    tataogaizatiodecidestoceatemultipleApplication Defnitionstotesamedatastuctue,one perhaps complete with all felds and one

    restrictive with limited feld access, teassigigspecicpemissiosoly

    allowigcompayaccesstotemoeestictiveoftedeitios.

    WebPatsaeteeasiestwaytosufacedatafomewApplicatio

    Deitios.WeclickigAddaWebPatoaySaePoitpage,

    selectBusiessDataListadaddittotepage.Westadded,te

    WebPatpopetiesmustbesettouseaavailableBDCEtityasits

    souce.(Foeadability,selectEditViewfomtetoolba).

    hebuedaacaalg

    multiplebdcapplicationdefnitions

    usingwebpartstoaddapplicationdefnitions

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    NAVIGATION & TAXONOMY

    Ataxoomyisastuctuedwayofodeigwods,labels,tags,etc.foaWebsite.Itssimilatoavocabulaylistwitasetofguidelies

    fodeitiosadusage.Ataxoomyelpstodeeadcotolte

    wayaWebsiteisogaized,wattigsaeamed,adowpeople

    difomatio.Isot,ataxoomymakesiteasietoogaizead

    dtigsoaWebsite.

    TAXOnOMICSECTIOn ChArACTErISTICS OWnErS

    Central/CorporatePotal

    PemaetControlled;tightlygovernedPusifomatiotousesDasboads,BusiessItelligece,BPM

    Applicatios,Cotet

    Potaladministrators

    Corporatestakeholders

    DivisioPotals PemaetControlled;tightlygovernedPusifomatiotousesAllpublicsites-cotetisdivisionalinformation

    Dasboads,BusiessItelligece,BPM

    Applicatios,Cotet

    Potaladministrators

    Divisionalbusinessowners

    Depatmet,Goup&TeamSites

    PemaetadTempoaySaigifomatio(pus/pull)CollaborationAdoc,laxcotol

    Divisionalbusinessowners

    Departmentalbusinessowners

    PojectTeamSitesadWokspaces

    Sotlived,timedexpiatioCollaborationAdoc,laxcotol

    Departmentalbusinessowners

    MySites PemaetPesoalifoPullifomatioAdoc,laxcotol

    Potaladministrators

    Employees

    axmygveracemdel

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    EDUCATION & TRAINING

    SystemAdmiistatos:ThisroleisresponsibleforServeranddatabasemanagementandwill

    allocatepysicalifastuctue,istallSaePoit,povisioadcogue

    webapplicatios,adpovidefotoplevelsecuityadmiistatio.

    Taiigsouldicludedeploymetpactices,SaePoitCetal

    Admiistatio,moitoig,maiteace,backup/estoe,disaste

    ecovey,admaagemetofSaedSevicePovides.

    Developes:

    Thisroleneedseducationonthestructuretobefollowedinthe

    ogaizatiofodevelopigadd-isadsolutiosbasedoSaePoit

    tecologies.Tissouldicludetedeploymetpocess,developmet

    eviomets,developmetlifecyclemaagemet,codigstadads,

    andpoliciessuchassecuritylevelsandwhethercodecanbedeployedinteGAC.

    helpDeskPesoel:

    Tisoleistestilietoteeduses.Mucoftetaiigad

    educationforthehelpdeskshouldbefocusedaroundproblemresolution

    andhowtolocatetherightresourceswhenneeded.

    IfomatioWokes:

    Tisolecoguesadextedssiteadlistlevelfeatuesets.Tis

    icludesbadig,advacedWebPatfeatues,wokows,adote

    itegatiopoits.TaiigsouldicludeSaePoitDesige,Saed

    SevicePovideitefacefoSeacooteSeviceMaagemet,Site

    Settigs,IfoPat,adstadadSaePoitsiteadmiistatoitefaces.

    EdUses:

    TisolewillaccoutfotebulkofSaePoitusesadskillswillvay

    geatly.Coedailyusewillicludebasicavigatio,seac,addocumet

    maagemet.Focussouldbeoudestadiglists,useitefaces,

    avigatio,wokows,upload,ofie,aditeactiowitcliet

    applications.

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    OPERATIONAL CONCERNS

    Itsimpotattomoitoattelevelofdetailtatwillletyoukowwitcodecetatiftesiteisdowtatyouwillbeotiedteeisa

    poblem.Youcadotisbypigigteseve,ceckigtestatusof

    sevices,testigealt-ceckpages,etc.Failueoftesystemtoespod

    intheexpectedwaymaybeareasontoalertadministratorsortake

    automatedactiostotaketeseveoutofteloadbalace.Deig

    wattemoitoigpoliciesae,icludigwowillbeotiedwe

    teeisapoblemwitteseve,owitaidividualsitewillelimiate

    confusionastowhoownstheresolutionofserverproblemsincluding

    poblemswitspecicsites.

    Thefundamentalbuildingblockofdisasterrecoveryplansarebackups.Backupsoftedata,failoveadwae,adedudatcoectivity.Te

    waytatbackupsaepefomedisessetialtoteSaePoitgoveace

    processbecauseitestablishesexpectationsonwhatisrecoverableornot.

    Deigtepocessfoequestigecoveyadtetimeliefotat

    ecoveyfuteestablisestekidofexpectatiosfomSaePoit

    tatimpoveadoptio.Besuetocosideavaietyofdisastes:atual

    (ood,e,toado,eatquake),seve(ofie,dead),useaccidets(ledeletio,savigissues,cases),adsite(failue,couptio,eo).

    CetalizedSaePoitplatfomsmustbecoceedabouttotalstoage.

    SaePoitcaapidlybecometeewlestoageplatfomwitiaogaizatioadasaesultcosumemassiveamoutsofstoagevey

    quickly.Oeoftewaystocombattispoblemistoestablisquotasfo

    sitesasteyaeceated.Eacsiteisgiveasmallamoutofstoagead

    teyeallowedtoequestmoeasteyeedit.Tegoveacepocess

    shouldincludetheamountofspaceinitiallyallocatedbytypeofsite

    beigpovisioedaswellastepocessfoequestigmoespace.

    mrg

    daerrecveryadbacku

    rageadqua

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    TESTING & PROVISIONING

    Piotolaucig,equiesiteowestotestteiowcotet.Setupschedulesforthemtoreviewcontenteveryotherdayduringthetesting

    cycle.

    Tomakeitaseasyaspossibletoeabackfomtesetestes,povide

    anonlineformorsimilarlyconvenientwayforsiteownerstoprovide

    feedbackduigtestig.Youeedtogetfeedbackfasttomakecages,

    sodotgetboggeddowimassivespeadseets.

    Itsbesttoceatetestplastattestallecessayfuctioality,suc

    aslikstootepogams.Povidesiteoweswitaspeciccecklist

    ofexactlywhatfunctionalityyouwantthemtocheck.Ifyoumakethe

    assumptioteylljustkowwattodo,youmaybedisappoitedwit

    theresults.

    Buildingastronguseracceptancetestingplanupfrontwillhelpbusiness

    stakeoldesseefotemselvestattepojectobjectivesavebee

    met,befoeteitaetiswidelyavailable.

    Thefundamentalbuildingblockofdisasterrecoveryplansarebackups.

    Backupsoftedata,backupadwae,adbackupitecoectio

    gea.TewaytatbackupsaepefomedisessetialtoteSaePoit

    governanceprocessbecauseitestablishesexpectationsonwhatis

    recoverableornot.

    re-laucheg

    egla

    eevrme

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    INFRASTRUCTURE

    Itisabestpacticefoewallstootallowsevestoaccesstewebdirectly.Includingcontentfromathirdpartysitethroughacontenteditor

    webpatotougterSSeadewebpatceatesexposuefocoss

    sitescriptingattacks.Controllingwhatsitescanbelinkedtofromthese

    toolsisasecurityandoperationalconcern.

    Itistypicaltopreventoutboundwebconnectionsfromtheserveronport

    80or443.Thisisdesignedtopreventmalicioussitesfrombeingrunon

    theserverandtomakeitharderforanypotentialinfectiontoreportback

    oteifectiossuccess.

    Loadbalaceskeepalivepagestatteyexpecttoetuastadadvaluetoindicatethattheserverisoperational.Thesepagesoftenare

    calledfequetlyadaveaveylowtoleacefoaesposetime.

    Becauseoftisteloadbalaceswilleedtobecoguedtoaccessa

    healthpage.Determiningapolicyforwhatgoesonthishealthpageand

    whatcriteriatheloadbalancershouldusetoindicatethataserverhas

    failedcanbeessentialforhighavailabilityapplications.Developersmust

    knowiftheyareexpectedtohandlesituationswhereasinglesessionistransferredbetweenservers.

    Deigteeviometsfodevelopmet,testig,stagigouse

    acceptanceanddeployinghelpsbusinessusesanddevelopersknow

    whatresourcestheyhaveavailabletotestchangeswithoutimpacting

    production.

    frewallbestpractice

    ladbalacg

    defningenvironments

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    Aexampleofabasicwiefamemioigteout-of-te-boxfuctioalityadlayoutofastadadMastePageissowbelow.Tis

    breaksdownthefunctionalitytoitsmostbasiccomponentonapage.

    Oncethewireframehasbeendraftedanditsenduserfunctionalityhas

    beevalidated,desigescaapplybadigadvisualteatmetsto

    theinterface.Visualcompositionsmaytakeseveralroundstoensure

    tatvisualdesig,fuctioaldesigadstakeoldeacceptaceeac

    ageemet.Ifact,tispasesouldbecaefullymaaged.

    DEVELOPMENT & CONFIGURATION

    maeragewrerame

    CeArea

    WebparZe

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    UerMeuHmeLk

    setle&Lg

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    RecycleB

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    DEVELOPMENT & CONFIGURATION

    MicosoftOfceSaePoitSeve2007povidesatemplate-likeapproachtobrandingwheremostoftheuserinterfacemaybe

    completelyedesigedtoadetaileddesigequiemet.ASP.nET2.0

    MastePagesallowfoagloballyappliedtemplatebackgoudtoallof

    SaePoitsuseadadmiistatioscees.Bymodifyigoceatig

    youowcustomMastePageviaMicosoftOfceSaePoitDesige

    2007,uiquevisualpeseceadfuctioalitycabeacieved.

    ISaePoit,sitedeitiosaelesystem-basedesoucesfomwic

    allsitesarebuilt.Sitetemplatesareasetofchangestobeappliedtoasite

    automaticallyaftetesiteisceatedfomasitedeitio.Udestadig

    adcommuicatigtediffeecebetweesitedeitiosadsite

    templatesisimpotatbecausesitedeitiosequieuiqueidetiesadteefoe,coodiatio.Sitetemplates,oteotead,equiete

    udelyigsitedeitiotatwasusedtoceatetemadassuc,tei

    ceatiosouldoccuolyfomappovedsitedeitios.Upgadead

    cosistecyaemajofactositedecisiosweteoottousesite

    templatesositedeitios.Botwillequiesomeeffottoupgade,but

    sitedeitioswillequiemoeeffot.

    EviometswitasmaydiffeetcompoetsasSaePoiteeda

    levelofconsistencywhensoftwareisdevelopedandbuilt.Simplethings

    likepatchesonacomputerusedtobuildcodecanhavedramaticimpacts

    ontheoverallsolution.Dedicatingacomputertothepurposeofbuilding

    allofthecodetobedeployedintoproductionisagoodriskmanagement

    approach.Thereisthepotentialthatformanydifferentinternaland

    extealgoupsdevelopigcodefoteSaePoitplatfom,avigoe

    epositoyfoallofcodemayotbetestcoice.Eacdevelopmet

    groupmaymaintaintheirownsourcecoderepository.Oneconsideration

    fogoveaceisifyousizeofistallatiowaatsapolicytatequies

    allcodebebuiltoacetalizedbuildcomputefomacetalizedsourcecoderepository.

    maerage

    sitedefnitionsandsitetemplates

    buldgcde

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    PROJECT & OPERATIONAL MANAGEMENT

    DeigoleswititegoveaceteamadwitiSaePoitdeploymentatlargeisaseeminglyuncomplicatedtaskthatoften

    becomesdifcultasstaffotates.Cosidedeigolesaoud:poject

    maagemet,seviceowe,opeatioalmaagemet,addevelopmet.

    PojectMaagemet:

    Teseolesicludeactioswicmustoccutomaagetepoject

    throughtocompletion.Timeandcostmanagementoftheplatform

    poject,commuicatioofobjectives,esuigtepoductioof

    deliveables,guidigtetimelies,admaagemetofexpectatiosae

    allciticalactiostatsouldappefomapojectmaagemetole(s).

    SeviceOwe:

    Teseolesaefomaagigteogoiglifeofacetalizedgoveaceandplatform.ServiceManagerorownerrolesaretheadvisoryorsteering

    committeeoleswicwillguideteSaePoitgoveaceovete

    logtem.Explaiigwatactiosaeexpectedoutofteseolesaswell

    astefequecyofcommitmetcabeelpful.

    OpeatioalMaagemet:

    Teseolesaeesposiblefoteday-to-daycaeadfeedigof

    tesystemicludigbackupsadestoes,moitoig,adcapacity

    management.Thesedonothavetobededicatedrolesbutareinstead

    oleswicaleadyexistwitiyouogaizatio.Teysouldbedeed

    asapatofteSaePoitgoveaceiodetomakeitcleawat

    kindsofoperationalmanagementsupportisexpected.

    Developmet:

    Teseolesmayseemoddfoacetalizedplatfom.Teplatfomitself

    maylagelybeout-of-te-boxfuctioalityofSaePoit.howeve,

    itegatigSaePoititoyoueviomets,adigsecuesigo,

    ceatigsitedeitios,admayotetasksmaybestbecetalizedso

    nooneusermustbeartheburdenandconsistencyexiststhroughoutthe

    solution.

    defningroles

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    PROJECT & OPERATIONAL MANAGEMENT

    Etepise:

    Aplafoetepisesitesasteigestlevelofgoveaceassociated

    witit.Etepisesitestedtobefocusedocommuicatioo

    thedisseminationofinformationandnotsomuchoncollaborationor

    wokigtogete.Becauseitwillbeaccessedbyteetieogaizatio,

    itsessetialtatitmatcteelativeappeaaceofteotesites

    adtatitbeavailablemostoftetime.Out-of-badpatcesad

    upgradestocorefunctionalityimplementedthroughcodewillneedtobemiimized.Taxoomyadteeedfoacosistetappoacto

    ogaizatioofifomatioisecessayaswell.

    Depatmetal:

    Departmentalsitesstillhavealargenumberofuserseveniftheentire

    etepiseistdepedatupotem.havigspecicgoveace

    arounddepartmentalsitesallowsyoutorelaxsomestandardsfor

    etepise-typesitesadceatesolutioswicmoediectlytte

    collaborativeneedsofthedepartment.Thedepartmentalsitemaystill

    avegoveaceobadigbutmayallowmoeout-of-badupdates

    tocoecodeleveagedbytedepatmetalsite.Weedecisiomakig

    ismoecetalizedabouttetypesofupdatestatcabemadeto

    aetepisefacigsitebecauseofteiboaduse,decisiosaboutimplemetatioscedulesfodepatmetalsitesca,adsould,est

    withthedepartment.

    Ad-hoc:

    PeapstegeatestvolumeofSaePoitsitesaead-ocsitesceated

    tosuppotmeetigs,committees,ootesub-goupswicaveless

    fomalstuctueadfewepeopletaadepatmetalsolutio.Ad-oc

    siteseedlessgoveace,exceptiteaeasofquotaadetetio.

    Wileetepiseaddepatmetalsitesavealoglife,ad-ocsites

    mayliveolyafewdays,sucassitessuppotigtedevelopmetofa

    rFPespose,oafewweeks,likeasitefoacompaypicicplaig

    committee.Becauseoftelagevolumeofequestsadtesot

    duatioofteeeddevelopigapolicyaoudsiteetetio(adteefoedocumetetetio)iscitical.

    commonsiteclassifcationtypes

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    INFORMATION ARCHITECTURE

    Moeoftetaot,compaiesfailtoplafoadequatetestigoftesitepiotolauc,esultigieveytigfombokelikstoasite

    tatdoestmeetteoigialbusiessstakeoldesgoals.Ogaizatios

    typicallyfallsotiadequatelytaiigemployeesoowtouseo

    ceatecotetfoteitaet,oceagaiseveelyeducigitsogoig

    value.

    So,watspecicallycayoudotoelimiatecaosadbuildabette

    itaetfomtestat?UseMicosoftOfceSaePoitSevetoceatea

    maagedsigleeviomet,adbuildiplasfogoveaceupfot.

    AWebsitesifomatioacitectuedetemiesowteifomatioi

    tatsiteitsWebpages,documets,lists,addataisogaizedad

    pesetedtotesitesuses.Ifomatioacitectueisofteecodedasaieacicallistofsitecotet,seackeywods,datatypes,adote

    concepts.

    AalyzigteifomatiotobepesetediaIteetoitaetWeb

    siteisaimpotatealystepitesiteplaigpocess,adtisstep

    povidestebasisfoplaig:

    Howthesitewillbestructuredanddividedintoasetofsitecollections

    andsites.

    Howdatawillbepresentedinthesite.

    Howsiteuserswillnavigatethroughthesite.

    howifomatiowillbetagetedatspecicaudieces.

    howseacwillbecoguedadoptimized.

    Altougtissectiopovidessomeguidaceoowtoaalyzete

    ifomatioequiemetsofyouIteetoitaetsite,youwillwat

    toicludeaifomatioacitectoaalystoyousitesplaigad

    desigteamtoesuetatyouWebsiteplasfullytakeitoaccoutte

    ifomatioacitectueeedsofyouogaizatio.

    aburmaarchecure

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    MICROSOF

    TOFFICESHAR

    EPOINTSERVER

    2007INFORMATIONARCHITECTUREGUIDE

    BusinessStakeholder

    ServerAdmiistato

    InformationWoke

    re

    quiemen

    ts

    Disco

    very

    Design

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    Use

    Acceptan

    ce

    UseTainin

    g

    En

    te

    pise

    Disco

    very

    En

    tepise

    Plannin

    g

    Design

    Server

    Build-O

    ut/

    Installation

    D

    ata

    Mig

    ration

    Int

    egration

    Testing

    Con

    gua

    tion

    Design

    Custom

    Developmen

    t

    Site

    Con

    gua

    tion

    Int

    egration

    Testing

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    NOTES

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    NOTES

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    NOTES

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    NOTES

    Content Creation and

    Production

    VaiouscosultatsadbusiessesoucesfomItekowlogyadAscetium

    ScottCase

    robetBogue(SaePoitMVP)

    MicosoftCopoatio:MakWage,JoelOleso,ApaSa,JeffTepe

    Design PowessCosultig,LLC.,Seattle,WA

    AKnoWLEDGEMEnts