Shape Your Business For the Future: Powering Transformation With Cisco...

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  • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1

    Shape Your Business For the Future:

    Powering Transformation With

    Cisco Why cloud makes sense for the enterprise?

    Marcus Holm

    Automation Product Specialist

  • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

    Agenda

    Current IT Challenges & Cloud Drivers

    IT Process Optimization

    Cloud Architecture & Best Practices

    Demo

    CITEIS Case Study

  • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

    3

    • Lack of agility

    • High cost of IT staff

    • Business-it dissonance

    Long Provisioning Times for New Services

    • Low capacity utilization

    • High operating costs

    • Overcrowding of datacenter

    • Labor-intensive, manual processes for service management

    Pressure to Move Towards Proactive SLA Management

    Lack of Centralized Control and Governance

    • High error rates due to disconnected processes

    • Infrastructure sprawl

    High Capital Costs Due to Provisioning for Peak Loads

    • Measure Utilization by User/Group

    • Implement a Showback/Chargeback Service Deliver Model

    Transform IT from Cost Center to Business Enabler

    Lack of

    IT-Business

    Alignment

  • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4 Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 4 Cisco Confidential 4 © 2010 Cisco and/or its affiliates. All rights reserved.

    Application Development IT Infrastructure/Ops IT Management

    Call or Email IT Operations

    Architecture Reviews

    Approval Process

    Track Down Status

    One-Off Custom

    Server Builds

    Incomplete Requirements

    Add Security, Back-up, etc.

    Exception Management

    No Standard Process

    No Visibility into Future

    Demand

    Are SLA’s Being Met?

    No Data to Track Cost

  • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

    • Self-Service Interface: Provides ability for users to order and track metered services

    • Service Delivery Automation: Automates provisioning and meters usage of services

    • Resource Management: Resources are provisioned and managed as per service needs

    • Operational Process Automation: Automates operational processes such as user management, capacity management, service level management, service desk integration, alerting…

    • Lifecycle Management

    Lifecycle Management of Cloud Services

    • Dynamic resource allocation

    • Capacity management

    • Resource utilization

    • Performance management

    • Maintenance

    Standardized

    offerings

    Very fast

    provisioning/

    de-provisioning

    of resources Metered

    usage

    Web-based

    front end

    Automated

    fulfillment

    Broad Network Access

    Rapid Elasticity

    Measured Service

    On-Demand Self-Service

    Resource Pooling

  • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

    Service Delivery with Cisco Intelligent Automation for Cloud

    Service Orchestration End User Self-Service Governance

    Service Requests

    Compare Service Tiers and Options

    Guided Shopping ‘Wizard’

    Policy-Based Controls

    Rich Interactive

    Forms

    Ordering and Approvals

    Status Updates

    Cisco Process Orchestrator

    Element Managers

    Cisco Cloud Portal

    Global Orchestration

    UCS Manager

    VMWare vCenter

    EMC/ NetApp Storage

    Provisioning

    Cisco Tidal Server

    Provisioner

  • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

    The Platform for Delivering IT-as-a-Service

    UNIFIED

    MANAGEMENT

    UNIFIED

    FABRIC

    UNIFIED

    COMPUTING

  • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

    Slow, Complex, Brittle, Expensive Fast, Simple, Flexible, Cost-Effective

    Legacy IT IT-as-a-Service

    Broad Network Access

    Resource Pooling

    Rapid Elasticity

    Measured Service

    On- Demand

    Self Service

    Network

    Compute

    Storage

  • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

    IT-as-a-Service Requires a New Management Approach

    On-Demand, Self-Service Provisioning of IT Resources

    Easiest to Use and Deploy, Delivers Faster Time to Value

    Optimized for Cisco Architectures,

    Complements Existing IT Systems and Management Tools

    Policy-Based, Model-Driven Approach Reduces TCO

    Automation

    Intelligence

    Flexibility

    Self-Service Portal and Orchestration

    Policy-Based

    Network

    Infrastructure Resource Mgmt

    Policy-Based

    Compute

    Network

    Compute

    Storage

  • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

    Architect Design Where

    Can We

    Put It?

    Procure Install Configure Secure Is It

    Ready?

    Manual

    Unified Management—Automated Self-Service Provisioning

  • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

    Automated

    Self-Service

    Provisioning

    Architect Design

    Capacity

    On-Demand

    Policy-Based

    Provisioning

    Built-In

    Governance

    FROM 8 WEEKS TO 15 MINUTES

    Unified Management—Automated Self-Service Provisioning

  • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

  • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

  • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

    • Aggregate data from

    disparate systems

    • Track infrastructure

    consumption

    • See utilization rates

    • Create IT services leases

    • Generate showback models

    • Present various data models

  • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

    Storage

    rPath Puppet

    CFEngine

    Zenoss, Watch4net, Nimsoft

    EMC NetApp

    HDS

    Service Catalog and Self-Service Portal Cisco Cloud Portal

    Cisco Process Orchestrator

    App Config

    and Delivery

    Server Network Virtualiza- tion

    Cisco Server

    Provision

    Network Services Manager

    VMWare Microsoft

    Citrix

    Service Assurance

    Billing

    Mediation

    Showback / Chargeback

    Security and Compliance

    CMDB

    Dashboard & Reporting

    ITIL Workflow

    Metratech, Zuora, Aria, Astel

    Comptel, Nimsoft

    CloudCruser, Apptio

    nSolution, Hytrust

    BMC, CA, IBM, HP, Servicenow

    Apptio (or native portlets)

    BMC, CA, IBM, HP, Servicenow

  • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

    Pre-Built Portal

    Content and

    Workflows to

    Accelerate Time

    to Cloud

    Deployment of

    Compute-as-a-

    Service on

    Cisco UCS to

    Improve Agility

    Self-Service

    Provisioning

    and Automation

    for both Virtual

    and Physical

    Control Over

    Resources and

    Consumption

    with Lifecycle

    Management

    Ability to Grow

    Deployment and

    Expand to New

    Use Cases with

    Upgrade Path

    Cisco Intelligent Automation for Cloud

  • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

    1. Remote access MPLS

    2. Remote access Internet

    3. Network Container - Public Routable

    4. Network Container - Unrouted

    5. Add tenant unprotected private zone

    6. Add tenant protected private zone

    7. Add new Zone to existing Firewall

    8. Add new Zone with new Firewall

    9. Add one-armed load balancer

    10. Public Access two tiered with Firewall

    11. Public Access with Service VM

    12. Public Access two tiered with Firewall

    13. Public Access two tiered with Firewall and Load Balancer

    14. Public Access two tiered with Firewall and Load Balancer (NAT)

    15. Public Access with Service VM and Protected Zone

  • © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

    CIAC + VMware for Hybrid Cloud Services

    Execution

    UCS

    Virtual Machine

    Storage

    Service Profile

    Virtual Machine

    vApp

    SAN

    VSAN LU N

    Services

    Aggreg