Seven Barriers to Great Communication

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Seven Barriers to Great Communication It's not always easy and often takes a lot of determination. But making an effort to remove the obstacles - tangible and intangible - that stand in our way, can be the key to building relationships that really work by Eric Garner

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Seven Barriers to Great Communication. It's not always easy and often takes a lot of determination. But making an effort to remove the obstacles - tangible and intangible - that stand in our way, can be the key to building relationships that really work by Eric Garner . Many people think that - PowerPoint PPT Presentation

Transcript of Seven Barriers to Great Communication

Page 1: Seven Barriers to Great Communication

Seven Barriers to Great Communication

It's not always easy and often takes a lot of determination. But making an effort to remove

the obstacles - tangible and intangible - that stand in our way, can be the key to building

relationships that really work by Eric Garner

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Many people think that communicating is easy.

It is after all something we've done all our lives.

There is some truth in this simplistic view.

Communicating is straightforward. What makes it complex, difficult, and frustrating

are the barriers we put in the way.

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Here are the 7 top barriers:

1. Physical barriers

Physical barriers in the workplace include:

•marked out territories, empires and fiefdoms into which strangers are not allowed•closed office doors, barrier screens, separate areas for people of different status•large working areas or working in one unit that is physically separate from others.

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Research shows that one of the most important factors in building cohesive teams is

proximity. As long as people still have a personal space that they can call their own, nearness to

others aids communication because it helps us get to know

one another.

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2. Perceptual barriersThe problem with communicating with others is that we all see the world differently. If we didn't, we would have no need to communicate: something like extrasensory perception would take its place.The following anecdote is a reminder of how our thoughts, assumptions and perceptions shape our own realities:

A traveller was walking down a road when he met a man from the next town. "Excuse me," he said. "I am hoping to stay in the next town tonight. Can you tell me what the townspeople are like?""Well," said the townsman, "how did you find the people in the last town you visited?""Oh, they were an irascible bunch. Kept to themselves. Took me for a fool. Over-charged me for what I got. Gave me very poor service.""Well, then," said the townsman, "you'll find them pretty much the same here."

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3. Emotional barriersOne of the chief barriers to open and free communications is the emotional barrier. It is comprised mainly of fear, mistrust and suspicion. The roots of our emotional mistrust of others lie in our childhood and infancy when we were taught to be careful what we said to others.

"Mind your P's and Q's"; "Don't speak until you're spoken to"; "Children should be seen and not heard". As a result many people hold back from communicating their thoughts and feelings to others.

They feel vulnerable. While some caution may be wise in certain relationships, excessive fear of what others might think of us can stunt our development as effective communicators and our ability to form meaningful relationships.

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4. Cultural barriers

When we join a group and wish to remain in it, sooner or later we need to adopt the behaviour patterns of the group. These are the behaviours that the group accepts as signs of belonging. The group rewards such behaviour through acts of recognition, approval and inclusion. In groups which are happy to accept you and where you are happy to conform, there is a mutuality of interest and a high level of win-win contact.

Where, however, there are barriers to your membership of a group, a high level of game-playing replaces good communication.

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5. Language barriersLanguage that describes what we want to say in our terms may present barriers to others who are not familiar with our expressions, buzz-words and jargon. When we couch our communication in such language, it is a way of excluding others. In a global market place the greatest compliment we can pay another person is to talk in their language.

One of the more chilling memories of the Cold War was the threat by the Soviet leader Nikita Khruschev saying to the Americans at the United Nations: "We will bury you!" This was taken to mean a threat of nuclear annihilation.

However, a more accurate reading of Khruschev's words would have been: "We will overtake you!" meaning economic superiority. It was not just the language, but the fear and suspicion that the West had of the Soviet Union that led to the more alarmist and sinister interpretation.

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6. Gender barriersThere are distinct differences between the speech patterns in a man and those in a woman. A woman speaks between 22,000 and 25,000 words a day whereas a man speaks between 7,000 and 10,000. In childhood, girls speak earlier than boys and at the age of three, have a vocabulary twice that of boys. The reason for this lies in the wiring of a man's and woman's brains. When a man talks, his speech is located in the left side of the brain but in no specific area. When a woman talks, the speech is located in both hemispheres and in two specific locations.

This means that a man talks in a linear, logical and compartmentalised way, features of left-brain thinking; whereas a woman talks more freely mixing logic and emotion, features of both sides of the brain. It also explains why women talk for much longer than men each day.

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7 Interpersonal barriersThere are six levels at which people can distance themselves from one another:

1.Withdrawal is an absence of interpersonal contact. It is both refusal to be in touch and time alone.2.Rituals are meaningless, repetitive routines devoid of real contact.3.Pastimes fill up time with others in social but superficial activities.4.Working activities are those tasks which follow the rules and procedures of contact but no more.5.Games are subtle, manipulative interactions which are about winning and losing. They include "rackets" and "stamps".6.Closeness is the aim of interpersonal contact where there is a high level of honesty and acceptance of yourself and others.

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Working on improving your communications is a broad-brush activity. You have to change your thoughts, your feelings, and your physical

connections.That way, you can break down the barriers that get in your

way and start building relationships that really work.

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Other Barriers to communication:

1. Individual Barrier

This refers to viewing what is said from one’s mindset. It maybe a result of an individual’s perceptual and personal discomfort. Even when two persons have experienced the same event, their mental perception may/ may not be identical which act as a barrier.

2. Lack of subject knowledge

If a perdon who sends a message lacks subject knowledge then he may not be able to convey his message clearly. The receiver could misunderstand his message, and this could lead to barriers to effective communication.

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3. Stress

When a person is under immense stress, he may find it difficult to understand the message , leading to communication distortion. At the time of stress , our psychological frame of mind depends on our beliefs, experiences , goals and values.

4. Attitudinal Barrier

Limitation in physical and mental ability, intelligence, understanding, preconceived notions, and distrusted source divides the attention and create a mechanical barrier which affect the attitude and opinion.

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5. Channel Barrier

If the length of the communication is long, or the medium selected is inappropriate, the communication might break up; it can also be a result of the interpersonal conflicts between the sender and the receiver; lack of interest to communicate; information sharing or access problems which can hamper the channel and affect the clarity, accuracy and effectiveness.

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BONA MAE S. ORDANZA

ED105ASUMMER2011