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Transcript of Setting Up a Cloud Landscape - A Partner Experience › agendas › downloads › apj › Day... ·...
Setting Up a Cloud Landscape
- A Partner Experience
EunSeok Bang, SAP
Richard Duffy, SMB Solutions
March 12th, 2019
ExternalSMB Innovation Summit 2019
2Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Key considerations in setting up a Cloud landscape
▪ EunSeok Bang from SAP
A Real World Perspective and Learnings from the Field
▪ Richard Duffy from SMB Solutions
Agenda
Key considerations
in setting up a Cloud landscape
4Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Your options for Cloud ERP with SAP... Now
BUILD
your own
SAP Business One
Cloud landscape
USE
a 3rd party
SAP Business One
Cloud Provider
USE
SAP Business
ByDesign
SAP HostingPartner Hosting
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3 different aspects of Lifecycle management
Customer Engagement Landscape OperationValue Delivery &
Customer Success
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Landscape Operation: Infrastructure management
In addition to the SAP Business One knowledge, Own or Outsource the setup and operation on:
▪ Data center infrastructure operation, Backup, Updates, Virtualization, Security, Certificate, High Availability
▪ MS Windows server including Active Directory, Group policy and MS SQL Server
▪ Suse Linux Enterprise Server, SAP HANA
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How does your landscape look like?
How do you perform testing?
How do you monitor a landscape?
How do you control system updates?
How do you collect log files?
Best practices based on SAP Business One hosted by SAP
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How our landscape looks like? Tools used
OS - Windows Server OS - Linux SLES OS Linux Ubuntu IaaS provider
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How do we test?
Notes:
• Service unit is tested automatically after
creation
• We focus on E2E service availability tests
Selenium
Tools used
Landscape
Test
Health check Test Automation
Docker pool
Jenkins Elastic search
Kibana
OS - Windows Server OS - Linux SLES OS Linux Ubuntu IaaS provider
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How do we monitor a landscape?
Test
Health check Test Automation
Docker pool
Jenkins Elastic search
Kibana
Monitoring
Zabbix
MySQL
We monitor
• Infrastructure performance
• Software health
• E2E service availability
Landscape
OS - Windows Server OS - Linux SLES OS Linux Ubuntu IaaS provider
Selenium
Tools used
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How do we control system updates
WSUS
Windows Update Server
Landscape
Test
Health check Test Automation
Docker pool
Jenkins Elastic search
Kibana
Monitoring
Zabbix
MySQL
Notes:
• Updates are deployed on testing environment
first
OS - Windows Server OS - Linux SLES OS Linux Ubuntu IaaS provider
12Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
How do we collect logs?
Note:
• Access to the productive landscape is restricted
• Logs are exposed to wider audience via Kibana
Tools used
Landscape
WSUS
Windows Update Server
Test
Health check Test Automation
Docker pool
Jenkins Elastic search
Kibana
Monitoring
Zabbix
MySQL
OS - Windows Server OS - Linux SLES OS Linux Ubuntu IaaS provider
13Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Lifecycle Management Simulation without Cloud Release Strategy
* Optional Components
Networking
Storage
Servers
Virtualization
O/S
Middleware
Runtime
Backup
Monitoring
Datacenter
InfrastructureCloud Control Center with SAP Business One components
Shared between Multiple Service Units
HANA01
(Certified HW)
SERVICES 01
Service Unit
B1 Version X
LS STORAGE
Central Components
CCC / SQL PORTAL PDC
PS01
B1IF
SDC MNGNTRP
€ 150 € 450
€ 1.600
80 users / 10 tenants
Total Costs of Ownership (per month): 150 + 450 + 1.600 = € 2.200
Total Costs per User (per month): 2.200 / 80 = € 27,5
14Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Lifecycle Management Simulation without Cloud Release Strategy
Networking
Storage
Servers
Virtualization
O/S
Middleware
Runtime
Backup
Monitoring
Datacenter
InfrastructureCloud Control Center with SAP Business One components
Shared between Multiple Service Units
HANA01
(Certified HW)
SERVICES 01
Service Unit
B1 Version X
LS STORAGE
Central Components
CCC / SQL PORTAL PDC
PS01
B1IF
SDC MNGNTRP
€ 150 € 450
€ 1.600
80 users / 10 tenants
HANA01
(Certified HW)
SERVICES 01
Service Unit
B1 Version Y
PS01
B1IF
€ 1.600
30 users / 1 tenant
TCO (per month): 150 + 450 + 3.200 = € 3.800
Total Costs per User (per month): 3.800 / 110 = € 35,5
After 3 months:- There are 10 customers running on service unit X
- A new version of B1 is available an is needed because Sales
promised the new functionality to customer no. 11. (large deals
with 35 users)
- New service unit Y will be build and migrating starts
* Optional Components
15Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Lifecycle Management Simulation without Cloud Release Strategy
Networking
Storage
Servers
Virtualization
O/S
Middleware
Runtime
Backup
Monitoring
Datacenter
InfrastructureCloud Control Center with SAP Business One components
Shared between Multiple Service Units
HANA01
(Certified HW)
SERVICES 01
Service Unit
B1 Version X
LS STORAGE
Central Components
CCC / SQL PORTAL PDC
PS01
B1IF
SDC MNGNTRP
€ 150 € 450
€ 1.600
16 users / 2 tenants
HANA01
(Certified HW)
SERVICES 01
Service Unit
B1 Version Y
PS01
B1IF
€ 1.600
94 users / 9 tenants
TCO (per month): 150 + 450 + 3.200 = € 3.800
Total Costs per User (per month): 3.800 / 110 = € 35,5
One specific add-on is not yet compatible with the new
version
- 2 tenants cannot be upgraded, other tenants will go to
service unit Y
- It takes 3 months to make the add-on compatible
€ 100 € 17
* Optional Components
16Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Lifecycle Management Simulation without Cloud Release Strategy
Networking
Storage
Servers
Virtualization
O/S
Middleware
Runtime
Backup
Monitoring
Datacenter
InfrastructureCloud Control Center with SAP Business One components
Shared between Multiple Service Units
HANA01
(Certified HW)
SERVICES 01
Service Unit
B1 Version X
LS STORAGE
Central Components
CCC / SQL PORTAL PDC
PS01
B1IF
SDC MNGNTRP
€ 150 € 450
€ 1.600
16 users / 2 tenants
HANA01
(Certified HW)
SERVICES 01
Service Unit
B1 Version Y
PS01
B1IF
€ 1.600
94 users / 9 tenants
TCO (per month):
150 + 450 + 4.800 = € 5.400
Total Costs per User (per month):
5.400 / 110 = € 49
One of the upgraded tentants in
service unit Y is facing an important
bug (priority very high)
- A new patch of SAP Business One is
solving the issue / bug.
- A new service unit Z will be created.
HANA01
(Certified HW)
SERVICES 01
Service Unit
B1 Version Z
PS01
B1IF
€ 1.600
0 users / 0 tenant
* Optional Components
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Lifecycle Management Conclusion
Advice to partners:
▪ Define a Cloud Relaese Strategy which is different than
the SAP B1 release strategy.
▪ Do no take every SAP Business One Patch Level.
▪ Take into account the release strategy of add-ons
coming from SSPs.
▪ Take into account the compatibility of on-off add-ons
and the leadtime to make them compatible.
▪ Translate the points mentioned above into you SLA with the
customer!
18Confidential: Released for Partners© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Decide deployment option: Build or Use
▪Question yourself:
– Own or outsource infrastructure management?
– Can manage release strategy properly?
▪Many sessions & booths to help you decide
Call to Action for Partners
A Real World Perspective and Learnings
from the Field
A Real World Perspectiveand Learnings from the Field
• SMB Solutions Cloud Services
• The Core Challenges
• Core Components of a Partner Cloud
• SaaS - Secure, affordable, available, Supported
• The components you need
• Key takeaways
The Core Challenges
• SMB Solutions Cloud Services
• The Core Challenges
• Core Components of a Partner Cloud
• SaaS - Secure, affordable, available, Supported
• The components you need
• Key takeaways
Core Components of a Partner Cloud Offering
• SMB Solutions Cloud Services
• The Core Challenges
• Core Components of a Partner Cloud
• SaaS - Secure, affordable, available, Supported
• The components you need
• Key takeaways
SaaS - Secure, affordable, available, Supported
• SMB Solutions Cloud Services
• The Core Challenges
• Core Components of a Partner Cloud
• SaaS - Secure, affordable, available, Supported
• The components you need
• Key takeaways
The components you need
• SMB Solutions Cloud Services
• The Core Challenges
• Core Components of a Partner Cloud
• SaaS - Secure, affordable, available, Supported
• The components you need
• Key takeaways
Key takeaways
• SMB Solutions Cloud Services
• The Core Challenges
• Core Components of a Partner Cloud
• SaaS - Secure, affordable, available, Supported
• The components you need
• Key takeaways
Questions?
Thank you.
Contact information:
EunSeok Bang
Richard Duffy
Gamification Challenge Code
BAN8e8l
By entering this SAP Breakout Session
code you will be granted 10 points
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