Seth Okai - Proving the Benefits of Beta Testing, To B or Not To B - EuroSTAR 2013
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Transcript of Seth Okai - Proving the Benefits of Beta Testing, To B or Not To B - EuroSTAR 2013
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Seth Okai - RIBA Enterprises
Proving The Benefits of Beta Testing
To B or Not To B
www.eurostarconferences.com
@esconfs#esconfs@NBSbeta
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Proving The Benefits of Beta Testing
To
or
Not to
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Who am I?
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Cards on the table time
Arm yourself
Support & Encouragement
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“Feed him, what’s the worst that could happen?”
“It's easier to ask for forgiveness than it is to get
permission”
Grace Hopper
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Some of the challengesyou’ve faced.
Barriers to Beta testing
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Barriers to Beta testing
Sensitive developments
Stakeholders won’t listen to feedback
Developers won’t listen to feedback
Product not ready for customer use
Not enough time to include feedback in development
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Barriers to Beta testing
I’m not influential
The developers and QA team do the testing
Competitors
End users will find the bugs for us
Not enough time to Beta test before release
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Sometimes you have to investigate to get results
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“That’s a lot of awesome!”
“Think about that – for every 1 time we mess up, we have to be awesome 3
times” Emma Humphrey NBS Interface Design Team
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Awesome
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Barriers to Beta testing
Sensitive developments
Stakeholders won’t listen to feedback
Developers won’t listen to feedback
Product not ready for customer use
Not enough time to include feedback in development
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Barriers to Beta testing
Benefits of Beta testing
Sensitive developments
Stakeholders won’t listen to feedback
Developers won’t listen to feedback
Product not ready for customer use
Not enough time to include feedback in development
NDA/Mutual Confidentiality
Reduce project risk
Fit for purpose
Preparation for market release
Identify potential issues, development ideas for future versions.
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Barriers to Beta testing
Benefits of Beta testing
I’m not influential
The developers and QA team do the testing
Competitors
End users will find the bugs for us
Not enough time to Beta test before release
Report the cold hard facts
Real-world testing, Reduce product failure rate
Competitor research
Invite users to help you improve
Beta testing is part of the cake, not the cherry on the top.
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Make it fit your test environment
Share Ideas and Support
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Don’t ignore feedback channels!
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Time to Talk
Time to have that chat with your employer.
Let’s discuss what you have seen and what you can do next.
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Get ready to show your hand
Hopefully you’ve just improved your chances of progressing your implementation plans.
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Credits:Command & Conquer series and Battle for Middle-Earth images belong to Westwood Studios and EA Games.Low hand cards -
http://4.bp.blogspot.com/_w8GB5Vlku_A/TE7p1VoG6ZI/AAAAAAAAAug/HTgcD5VdYbA/s400/texas+hold+'em.jpgArm yourself - http://1.bp.blogspot.com/-Rzb00nrwqnM/Tqz4bcO9_LI/AAAAAAAAADA/jRhZxCkIf8Q/s320/Black+knight.jpgSupport & flying the Beta flag (Help is at hand) -
http://img.thesun.co.uk/aidemitlum/archive/00393/beatles1_393514a.jpgWarning - http://image.spreadshirt.net/image-server/v1/compositions/8274989/views/1,width=280,height=280,appearanceId=2.png/warning-abrasive-persona-unacceptable-opinions_design.png2B or not 2B (original image) - http://m.friendfeed-media.com/b686ee5d5b6cd49abb2955e58d984f51f9a1c98dHamlet - http://www.moxiesoft.com/wp-content/uploads/Hamlet.jpgStorm Trooper & Gizmo (Original image) - http://cdn.sobadsogood.net/wp-content/uploads/funny-stormtrooper-photos-10.jpgGrace Hopper Image -
http://www.oregonquarterly.com/autumn2010/images/photo_oldor_hopper.jpgGrace Hopper quote - http://en.wikiquote.org/wiki/Grace_HopperWall barrier - http://38north.org/wp-content/uploads/2012/01/iStock_000010796709Small-300x199.jpgSchrodinger’s Cat - http://www.philosophy.christopher-roberts.co.uk/wp-content/uploads/2010/10/Schrodingers-cat.jpgNo perfect people (Original image) - http://cbglades.com/wp-content/uploads/2012/05/PerfectPeople3.jpgOvercome the barriers - Over the barriers -http://battleofconcepts.com.br/blog/wp-content/uploads/2013/09/Desafio.jpg
Square peg - http://transubstantiation.files.wordpress.com/2013/01/round-hole-square-peg.png?w=300Mars orbiter (Original image) - http://upload.wikimedia.org/wikipedia/commons/8/83/Mars_Climate_Orbiter_-_mishap_diagram.pngAngry mob - http://25.media.tumblr.com/tumblr_lgpfc1DfU01qeweuno1_500.jpgHigh hand cards - http://dkander.files.wordpress.com/2012/10/poker-hand.jpgThank you multi lingual - http://www.warwickinc.com/wp-content/uploads/2012/01/iStock_000014390625XSmall.jpg