Servientrega History

Sandra Liliana Rivera

Raul Cardona Castro

Business English

Universidad EAN

November- 2013

Content

History

Concept

Type of Practices

Advantages

Disadventages

History

Servientrega History Is a company which

provides comprehensive solutions in logistics and communications was lawfully formed in November 29 of 1982 for the brothers Luz Mary and Jesus Guerrero Hernandez.

To improve the

rendering of

service transport of

envelopes and

packages.

Beginning with $ 17.500

initially operating on

Cali y Buenaventura,

later, Barranquilla,

Bucaramanga,

Medellin and

Cartagena.

Then create their

slogan “Servientrega is

delivery sure”, between

1993-1997 they create

mass mailing service

and the product

“today”, as well, eight

innovative companies

In the last years have

created the strategy

“leaving green

footprint”.

Corporate

Social

Responsibility

Concept

The responsibility

corporate social

(RSC) it´s the way

business is

conducted of the

companies, which is

characterized by

take into account

the impacts of their

activities and the

impact they

generate in the

employees,

customers, providers

and shareholders.

Has five principles

1. RSC Complies with current

national legislation.

2. RSC positively affects the entire the value chain.

3. RSC demonstrates

ethical compromises.

4. RSC is manifested in the impacts

generated by the business.

5. RSC is oriented to the satisfaction of

the interest groups.

Type of

practice

Continuous improvement of the management standard Model “S”.

the implementation of controls to shield the company from illegal activities.

The prevention of risks to prevents Events that affect the integrity of Collaborators, information, business, property of third parties.

The compliance with the rules of information security providing confidentiality, integrity and availability.

The prevention of work accidents and / and occupational diseases.

The prevention of environmental contamination.

Responsible use of natural resources like water and energy.

The proper management and disposal of residues.

Advantag

e

The optimization in resource

management.

Improvements in the labor climate.

Strengths against competitors.

Disadvantages

Foul training about the subject to

employees.

Generate added value.