Services Booklet - REDHS · 2018. 10. 8. · Booklet Rochester and Elmore District Health Service...
Transcript of Services Booklet - REDHS · 2018. 10. 8. · Booklet Rochester and Elmore District Health Service...
Services
Booklet Rochester and Elmore District Health
Service
PH: (03) 5484 4465
Fax: (03) 5484 2291
Updated October 2016
Rochester and Elmore District Services (REDHS) is committed to supporting the highest levels of care possible
for the communities it services. Working in partnership with a vast range of services is the cornerstone to
ensuring we are meeting the health and wellbeing needs of our consumers.
The REDHS Primary Care team has developed this services guide to ensure to support our colleagues in the
local health and wellbeing sector have a clear understanding of all the services available through REDHS.
The guide will be updated every 6 months with a view to ensure we are communicating regularly with our
colleagues in the industry.
Sam Campi
Primary Care Manager
Introduction
Contents
Allied Health Services
1) Occupational Therapy
2) Physiotherapy
3) Podiatry
4) Diabetes Education
5) Dietitian
6) Social Work
Community Based Services
7) District Nursing Service
8) Rural Withdrawal Nurse (hospital or in-home withdrawal services)
9) Transition Care Program
10) Carers Support Program Residential/ Respite (Bed Based and Community based)
11) National Respite For Carers
12) Planned Activity Group
Exercise Groups
13) Exercise Physiology
14) Exercise groups
Visiting Services
15) Pathology
Chiropractor
Maternal Child Health Nurse
Hearing Services
Drug and Alcohol Counselling
Immunisation
Psychology Services
General Practitioners Services
16) Campaspe Medical Centre
17) Rochester Medical Clinic
18) Elmore Primary Health Services
19) Contact List For REDHS
20) REDHS Price list
How To Make A Referral For Your Clients
Our Staff
Services We Can Offer Your Clients
Prior to making any referrals we encourage all agencies to make contact with our services to
discuss your client’s needs
Please phone Primary Care Administration Ph: 5484 4465
Casey and Hannah are our Occupational Therapists,
who are trained to assist people to overcome
limitations caused by injury or illness, psychological or
emotional difficulties, developmental delay of the
effects of ageing.
The goal is to maximise your client’s skills for living.
Occupational Therapists can help your client to maintain your
independence by assisting you to:
Achieve a safer, more accessible home environment
Prevent accident and injury
Plan for your retirement needs
Maximise independence in community sills such as budgeting, shopping,
and use of public transport
Participate in social and leisure
activities
Learn to conserve energy and
simplify daily tasks
Mobilise safely using appropriate
assistive devices
Prescription and education in the use of adapted equipment to
assist function.
Teaching work simplification techniques to maintain
independence.
Advice to carers/ family on lifting and transferring techniques.
Teaching ways to adapt to, and compensate for, age related
changes.
Assessment of capabilities in self-care, home duties,
community activities and social skills.
Training in self, and home management skills to
increase independence.
Assessment and modification of the home to
improve safety and independence.
Adaptation or design of special equipment.
How To Make A Referral For Your Clients
Judy and Brittany, our physiotherapists at REDHS provide a range of services across the continuum of
care. These include:
What Do Physiotherapists At REDHS Do?
Services We Can Offer Your Clients
Prior to making any referrals we encourage all agencies to make contact with our
services to discuss your client’s needs
Please phone Primary Care Administration Ph: 5484 4465
How To Make A Referral For Your Clients
Judy and Brittany are our
Physiotherapists, who specialize in the
diagnosis and treatment of movement
disorders and musculoskeletal injuries.
Physiotherapist also specialize in the
assessment and treatment of
neurological and respiratory conditions.
Diagnosis, assessment and treatment of a range of musculoskeletal, cardiorespiratory or neurological
conditions using various evidence based techniques.
Assessment and review of a client’s mobility needs with prescription of gait aids as appropriate
Assessment and treatment of falls and balance concerns.
Individual and group based exercise programs tailored to the client’s needs.
Acute inpatients
Aged care
Pain management for aged care residents
Outpatients
Transition Care Program
Rehabilitation groups (e.g. Cardiac rehab)
Group exercise classes (e.g. strength & balance)
Eligible Clients
Services We Can Offer Your Clients
Prior to making any referrals we encourage all agencies to make contact with our
services to discuss your client’s needs
Please phone Primary Care Administration Ph: 5484 4465
How To Make A Referral
rral For You Clients
Denise and Kelsie are our podiatrists
who specialise in the diagnosis,
treatment, prevention, and
rehabilitation of conditions affecting
the lower limb and foot.
General foot care Diabetic foot care and assessments Footwear education and advice Orthotics, pressure relief devices Corns, calluses and other skin conditions Wound management
Enhanced Primary Care client
available through your GP
Home Care Package clients
Dependent on your clients needs they can arrange from annual reviews to ongoing
treatment
Home and Community Care Clients
Department of Veterans Affairs
Investigating and treating toenail conditions. Heel pain assessment and treatment Bunions and other toe deformities Soft tissue injuries. Arthritis
Diabetes education is available for inpatients and outpatients at REDHS for:
Type 1 Diabetes Type 2 Diabetes Gestational Diabetes Diabetes in Pregnancy Pre-diabetes
Eligible Clients
Services We Can Offer Your Clients
Prior to making any referrals we encourage all agencies to make contact with our
services to discuss your client’s needs
Please phone Primary Care Administration Ph: 5484 4465
How To Make A Referral For Your Clients
Ashley is our Diabetes Educator who is qualified
to provide personalised diabetes education and
care that empowers people with diabetes to deal
with their daily self-management, in accordance
with the National Standards of Practice.
Individual services are available for:
Management principles of Diabetes Blood glucose monitoring techniques Interpreting blood glucose levels Recurrent episodes of hypoglycaemia Sick day management Unstable Blood Glucose Levels Lifestyle modification
Group Programs
Type 2 Diabetes Group Program is a
Medicare funded eight week program ran
by the Diabetes Educator, Dietician &
Exercise Physiologist.
Life! Program is a Medicare funded group
program aimed at people with
Pre-Diabetes
Katherine is an Accredited Practicing Dietitian and Accredited Nutritionist who can help your clients
with everyday healthy eating by translating scientific health and nutrition information into practical
advice. Katherine can:
Assess individual nutritional needs
Develop personalised eating plans
Develop medical nutrition therapy plans
Sort out nutrition fact from fiction
Our Staff
Service We Can Offer Your Client
Prior to making any referrals we encourage all agencies to make contact with our
services to discuss your client’s needs
Please phone Primary Care Administration Ph: 5484 4465
How To Make A Referral For Your Clients
Katherine is our Dietitian, who
specializes in the assessment and
management of a variety of client’s
nutritional requirements.
Our Accredited Practicing Dietitian is able to offer a service focusing on the assessment, treatment and
education of clients for nutrition-related health conditions such as
Diabetes
Heart disease
Excess weight concerns
Katherine provides recommendations and support to clients to modify their current food intake in
order to manage their health conditions, and optimise their overall health and wellbeing.
Cancer
Kidney Disease
Irritable bowel syndrome
Malnutrition
Food allergies and intolerances
Services We Can Offer Your Clients
Prior to making any referrals we encourage all agencies to make contact with our
services to discuss your client’s needs
Please phone Primary Care Administration Ph: 5484 4465
How To Make A Referral For Your Clients
Social Work services operate from a multidisciplinary perspective to ensure that clients and families needs are met in a person centred manner. Social workers can provide short term counselling, practical and emotional support and information to help clients through a difficult time. They can also refer them to other support services.
Social Work services aim to improve well-being in the community by offering supportive counselling,
practical support, referrals to other services and advocacy for individuals or groups.
Services are provided on a one-to-one basis and can assist with a wide range of issues including, however
not limited to:
Capacity to adjust to illness and associated lifestyle changes
Interfamily relationships and dynamics and conflict between client and family members regarding
decisions
Grief and Loss
Formal and informal support networks
Accommodation
REDHS social workers are trained in Advance Care Planning and can support your client to document
their future healthcare wishes.
There is no cost associated with this service however appointments are necessary.
A nurse can help your client manage a health condition at home. Examples might be changing
dressings on wounds, or perhaps monitoring your blood pressure.
Nursing care is in place to assist your client with minor health conditions and works in
conjunction with other assistance available to your clients through the health system.
Service hours 7:45—4:15 Monday—Friday
Reduced service availabilities on weekends
Our Staff
Services We Can Offer Your Clients
Prior to making any referrals we encourage all agencies to make contact with our
services to discuss your client’s needs
Please phone Primary Care Administration Ph: 5484 4465
How To Make A Referral For Your Client
REDHS District Nursing Team provides the community
based nursing care and health advice to the
communities of Rochester, Elmore and Goornong for
people who may be unwell, aged and frail, people
with disabilities and their carers
Wound care and dressings, medication monitoring and assistance, Blood pressure and general health
monitoring. Injection of daily insulin (depending on location of residence), and blood glucose
monitoring. Clexaine - anticoagulant injections pre and post operatively. Administration of eye drops
twice daily. (We are unable to offer an evening service for medication administration) Palliative care.
Referrals to other allied health clinicians /services following assessments Eg; Podiatry, Physio, OT.
Education to clients and carers where required. Indwelling and suprapubic catheter changes. Pathology
collection. Continence advice.
If wound care is provided there is a fee for the wound care products supplied.
RURAL WITHDRAWAL NURSE
Our Rural Drug Withdrawal Nurse can help people to overcome the difficulties of drug dependence by referral to
residential detox and rural (home based detox). Liaison with GPs and other health care professionals, as well as
supportive others, is crucial for the recovery of an individual.
In consultation with the client, Tony can develop a specific case plan for the person to develop strategies and
realistic goals for the person to aid recovery and maintain a drug free lifestyle, or strategies aimed at harm
minimisation/reduction as appropriate.
Our Staff
Services We Can Offer Your Clients
Prior to making any referrals we encourage all agencies to make contact with our
services to discuss your client’s needs
Please phone Primary Care Administration Ph: 5484 4465
How To Make A Referral For Your Clients
Tony is a Rural Drug Withdrawal Nurse who is
committed to helping people with substance
dependencies to overcome the difficulties in
remaining drug free, with help in the areas of
holistic health, which encompasses emotional,
physical and spiritual health.
Conduct comprehensive client assessments including alcohol, tobacco and other drug specific information to determine appropriate intervention.
Provide withdrawal advice to facilitate the most appropriate option for withdrawal. To liaise with medical practitioners and other health care providers where medical and other specialised interventions are required for withdrawal management.
Provide advice and support as appropriate for hospital staff where clients are undertaking hospital based withdrawal.
Facilitate referral to residential withdrawal facilities as appropriate.
Provide an on call, out of hour’s service for clients and support people undertaking withdrawal.
Utilise appropriate interventions such as motivational interviewing, cognitive behavioural approaches and relapse prevention strategies to facilitate client engagement and achievement of goals.
Develop an Individual Treatment Plan with each client, identifying significant treatment goals and strategies for achieving goals.
Focused on your individual goals
Focused on particular therapies
A short time only. Transition care can be provided for a period of up to 12 weeks. This
may be extended to 18 weeks if you are assessed as needing more help while in
transition care.
Transition Care Provides Short-term Care That Is:
Services That The Transition Care Program Can Offer Your Clients
Prior to making any referrals we encourage all agencies to make contact with our
services to discuss your client’s needs
Please phone Primary Care Administration Ph: 5484 4465
How To Make A Referral For Your Clients
Transition care is for older people who have been in
hospital, but need more help to recover and time to make a
decision about the best place for them to live in the longer
term. Transition care may be provided either in your clients
own home or in a ‘live-in’ setting. The REDHS live in setting
is in the hospital acute ward. Your clients can only access
transition care directly from hospital.
Physiotherapy
Occupational Therapy
Nursing
Social Work
Podiatry
Case Management
Dietician
Diabetes Education
Transport To Medical Appointments
The Role Of Carer Support Program Is To:
Prior to making any referrals we encourage all agencies to make contact with our
services to discuss your clients needs
Please phone Primary Care Administration Ph: 5484 4465
How To Make A Referral For You Client
Care Support Program is a new program to REDHS
providing outings and giving Carers the much needed
time off and short break.
Transport is provided to and from the activities.
1 Day a month
Provide respite and support for carers
Promote and maintain good health and social support and interaction with others
Provide a close and supportive environment to share the day with others
Provide activities to promote independence and enjoyment.
RESIDENTIAL RESPITE
REDHS Aged Care is an approved service provider for short term Respite Care. To be
eligible for Respite Care an ACAS approval is required and once approved entitles the
applicant to 63 Respite days per financial year. There is a cost per day for Respite Care.
A room with an ensuite is available in our Low Care facility for this specific purpose. It
can be booked in advance or if available, can be used for emergency Respite (pending
bookings).
Receive 24 hour care under the supervision of a Registered Nurse and receive help with
all personal care. Meals provided in a lovely homely environment.
Contact REDHS Aged Care Administration on 5484 4461 for bookings or enquiries
How To Make A Referral For Your Clients
The Role Of National Respite For Carers Program Is To:
Prior to making any referrals we encourage all agencies to make contact with our
services to discuss your client’s needs
Please phone Primary Care Administration Ph: 5484 4465
How To Make A Referral For You Client
NRCP offers support to carers providing a service
of Day Program to In Home respite.
This service allows quality time for Carers to have
a break .
Service is available for Day Respite on a Friday
when we join with the Planned Activity Program
at REDHS or In home respite.
Promote and maintain Carer Support
Provides Carers with valuable time out from
the everyday caring role.
Provide emotional support to the Carer.
Provides social interaction and
engagement with others.
Provides emotional, health and
wellbeing support to the care recipient.
Eligibility
The NRCP is designed to support and assist Primary Carers of people who are unable to care for
themselves because of frailty or a disability. NRCP services are targeted to assist carers of:
Frail Aged Australians (aged 65 years and over, or aged 50 years and over if Indigenous)
People with Dementia
People with Dementia and Challenging Behaviours;
Younger People with disabilities (people under the age of 65 years, or under the aged of 50 years if
Indigenous)
People with a terminal illness requiring Palliative Care
People with High Care Needs
Employed Carers.
The role of Planned Activity Group is to:
Prior to making any referrals we encourage all agencies to make contact with our
services to discuss your clients needs
Please phone Primary Care Administration Ph: 5484 4465
PAG Staff Available
Between 9:00am and 4:00 pm
(Monday, Wednesday or Friday)
How To Make A Referral For You Client
Planned activity Group can offer the
support and assistance for your client to
help maintain your client’s independence.
Transport is provided to and from REDHS,
if required
Meal provided, Morning/Afternoon Tea &
Lunch
3 Days Week (Monday, Wednesday, Friday)
Promote and maintain independence
Enhance quality of life
Provide respite and support to carers
Provide activities to promote Independence
and enjoyment
Activities designed to meet individuals and
groups needs
Involve the community in the care of the
aged programme, through the use of
volunteer helpers
Provide a close and supportive
environment to share the day with
others
Provide socialisation
Link with other services both internal
and external to Primary Care at REDHS
EXERCISE PHYSIOLOGY
Overcome persisting pain caused by injury or overuse Improve your clients heart health Rehabilitate following a cardiac event Control your clients diabetes Prevent pre-diabetes from progressing to full diabetes Improve your clients recovery following cancer treatment Improve your clients general health and wellbeing
How Can Exercise Physiologist Help Your Clients
Group Programs At REDHS
Prior to making any referrals we encourage all agencies to make contact with our
services to discuss your client’s needs
Please phone Primary Care Administration Ph: 5484 4465
How To Make A Referral For Your Clients
Ashley is our Exercise Physiologist who
specialises in the delivery of exercise for
the prevention and management of chronic
diseases and injuries. AEPs provide support
for clients with conditions such as
cardiovascular disease, diabetes,
osteoporosis, mental health problems,
cancer, arthritis, pulmonary disease and
more.
Fitness for Older Adults Program (FOAP) Low Level Strength & Balance High Level Supervised Gym Cardiac Rehabilitation (phase 3) Type 2 Diabetes Mellitus Program Life! Program
Our Strength & Balance Program Level 1 has been designed for participants that aren’t
able to stand for long periods of time. The majority of the program is performed in a
seated position working on increasing muscle tone, strength and range of movement.
When: Wednesday 9:30-10:30 or 10:45-11:45 Cost: $5.00
Strength & Balance Level 1
Fitness For Your Older Clients
Supervised Gym Group
Get You Clients To Come Join The Fun
Supervised by Exercise Physiologist Ashley Watson, the aim of this group is to provide
exercise programs in an individualised setting. Following an initial assessment your clients
are provided with a program where specific exercises are designed to meet their own
personal goals. During the sessions there is individualised supervision of exercise
technique and progression of exercises.
When: Thursday 2pm Cost: $5.00
Rochester & Elmore District Health Service, offers a range of
low to high impact exercise classes.
Your clients can join and participate in a fun and safe
environment to improve their health and wellbeing.
Our strength training program designed for men & women over 50 years of age. Your
clients will enjoy social interaction in a group setting while exercising to their ability in a
fun & safe environment. For your clients to be eligible for the group program, they must
have the ability to walk independently with good standing balance.
When: Thursday 9:00-10:00 or Group 10:30-11:30 Cost: $5.00
Cardiac Rehabilitation is a program of exercise, and support to help maximise your clients
physical, emotional and social recovery after a cardiac event or condition. This is achieved
by individually prescribed exercises to suit your condition and general fitness. The clients
must be 3 months post cardiac event.
When: Wednesday 1pm-230pm Cost: $5.00
Cardiac Rehab Phase Three Maintenance Program
Your Clients Are Welcome To
Look At Our Classes
What Will Your Clients Need To Do Before They Come To The
Sessions
Participants are required to complete an assessment which can be conducted by a
physiotherapist or exercise physiologist, who will identify your needs and suitability for
appropriate class prior to commencing group programs.
The T2DM group program is designed to provide group education and exercise to people
with Type 2 Diabetes. This program is eight weeks in duration and is Medicare funded so
there are no out of pocket expenses to the individual. The education component consists
of sessions facilitated by a Diabetes Educator, Dietitian and Exercise Physiologist. As well
as education, the group performs group exercises weekly in a fun environment.
Type 2 Diabetes Group Program
Group Exercise Programs
How To Referrer Your Clients You clients need a referral from their Doctor to attend group programs at REDHS
Services We Can Offer Your Clients
Hearing Services
Glen Carter, Nationwide Hearing Services [email protected],
mobile 0407 996 339, every 2nd Thursday
Pathology Services
Dorevitch Pathology
5 Days a week – 8am – 3pm
5484 1887
Chiropractor
Rich River Chiropractor Services
Mon 12- 5pm & Thurs 10-2.30pm
Maternal Child Health (Campaspe Shire)
Mon – Wed – Thurs (first week)
Mon – Wed (second week)
Drug & Alcohol Counselling
Mind Australia – Kerri Brown
Every 2nd Tuesday
Psychologist
Mind Australia – Rachel Mausiboy
Every Tuesday & Thursday
Appts through Campaspe Medical Centre
Immunisation
Shire of Campaspe – monthly vaccinations
CAMPASPE MEDICAL CENTRE
GPs: Dr Eji Ekeanyanwu, Dr Mena Attalh &
Dr Maureen Siapno
Nursing Staff: Jackie, Robyn & Megan
Clerical Staff: Janet-Practice Manager, Sharon,
Cate, Lisa, Rachael & Maddy
Our Staff
Services We Can Offer Your Clients
Accredited Travel Vaccination Clinic
Men’s and Women's Health
Asthma Management
Skin Checks
Child and Adult immunisation
Psychologist
DVA Care provider
Open Monday to Friday
8:30 to 5:30
Appointments available by
phone
PH: 54844480
Joint injection
ATSI Service
Chronic Health Management
Wound Management
Sports Injury Management
Minor Procedures
Preventative Health Management
ROCHESTER MEDICAL CLINIC
General Practitioners:
Dr Nigel Fang
Dr Janette Duggan
Dr Helen Rhode
Our Staff
Services We Can Offer Your Clients
To contact Rochester Medical Clinic
Ph: 5484 1304
Fax: 5484 3776
Address: 40-44 Moore Street Rochester 3561
Immunisations
Diabetes Care
Counselling
Pap Screening
Podiatry
Wound Care
Healthy Kids Check
Annual comprehensive
health check
Psychologist
Nutrition Education
Breast Check Ups
Skin Cancer Screening and
Management
Pathology and Cardiac
Investigation Services
Comprehensive Antenatal
Care
Medical Care
How To Make A Referral For Your Clients
ROCHESTER MEDICAL CLINIC
Claire O’Brien—Rochester Medical Clinic Psychologist
Our Staff
Services We Can Offer Your Clients
GP referral and Mental Health Care Plan
Mobile: 0433 923 578
Clinic Ph: 5484 1304
How To Make A Referral For Your Clients
Comprehensive Psychological Services
Include
Psychological assessment
Therapeutic intervention
Consulting to all age groups
TAC, VOCAT, WorkCover
Areas of Expertise:
Depression
Anxiety
Trauma
Parenting
Grief and Loss
Cancer Support
Chronic Pain and Illness
Autistic Spectrum
Disorder
Cognitive and
Education Assessment
Primary Care Manager Sam Campi
5484 4323 0477 313 740 [email protected]
Primary Care Team Leader: Allied Health Meaghan Sully
Primary Care Team Leader: Home Care Megan Purvis
Primary Care Administration 5484 4465
Diabetes Education Ashley Watson
Dietitian Katherine Watson (Available Monday, Wednesday &Thursday)
District Nursing Services
Contact REDHS Primary Care Administration on 5484 4465
Drug and Alcohol Withdrawal Nurse Tony Fitzpatrick
Exercise Groups Ashley Watson Kellyann Clarke
[email protected] [email protected]
Exercise Physiology Ashley Watson
NRCP Debra Leed
Occupational Therapy Hannah Whatley (Available Wednesday, Thursday & Friday)
Physiotherapy Judy Lee Brittany Hercus
[email protected] [email protected]
Planned Activity Group Anne Shaw Anne Maree Hewlett Debra Leed (Available Monday, Wednesday Friday)
[email protected] [email protected] [email protected]
Podiatrist Kelsie McDonald
Residential Respite Contact Primary Care Administration on 5484 4461
Social Work Helen Lamour
Transition Care Program Meredith Hodder Jacinta McWhinney
[email protected] [email protected]
Visiting Services Pathology Chiropractor Maternal Child Health Nurse Hearing Services Immunisation Psychology
Campaspe Medical Centre 5484 4480
Rochester Medical Clinic 5484 1304
REDHS PRIMARY CARE STAFF CONTACT LIST To contact any of our Primary Care staff please call Primary Care Administration on 5484 4465