Service Offer and Service Referral Format...

Community Care Access Centre (CCAC)

Service Referral Format Specification

Organization: Ontario Association of Community Care Access Centres (OACCAC)

Division: Business Solutions

Version: 2.18 (BTS Portal)

Version Date: April 12, 2012

Prepared By: Ion Moraru

Updated By: Ellen Hsu

Arthur Bydon

Manuel Ng, N. Purvis

Version: 2.18

Service Offer and Service Referral Format Specification Version Date: April 12, 2012

Revision LogVersion No.

Version Date Summary of Change Changed by/Input from

1.0 October 26, 2007 First draft Guy Fortin

1.1 October 30, 2007 Remove duplicates from Service Type Table App A

Guy Fortin

2.0 November 2, 2007

Added the Service Referral Update chapterAdded ProviderEndDate to the Service Referral Authorization elementRemove Id attribute from Frequency element (this will not be supported day-1 - but may be added in a future version)Added OfferId to ServiceOffer elementAdded ServiceOfferResponse element

Guy Fortin

2.1 December 4, 2007

Change several Optional fields to be MandatoryChange ProviderContractCode to ContractCodeMove ServiceResponseTime from Service element to ServiceOffer elementRemove RiskCodeLastUpdated and RiskCodeUpdatedBy fields from ClientRiskCodes elementRenamed PrimaryDiagnosis to Diagnosis (to allow for all diagnosis to be provided in the future)Added IsPrimary attribute to Diagnosis to indicate the primary diagnosisAdded to DiagnosisDescription and SurgicalDescription to indicate that CCAC can also enter freeform textAdd a Date and Time description in Chapter 2

Added appendix to list of valid language codes and reduced PreferredLanguage attributes to 3 bytes

Guy Fortin

Date: May 19, 2010 2

Version: 2.18


Version No.


Renamed TransmissionDate to TransmissionDateTime in ServiceOffer and ServiceOfferResponse elements

Added OrganizationCode to Service Offer and ServiceOfferResponse elements

Added RequestType attribute to ServiceReferral element to capture "Initial" and "Resumption" of service

V2.2 February 1, 2008 Changed ContractCode, and ResponseTimeForReferral from optional to Mandatory in ServiceOffer elementCombined AuthorizingCaseManagerFirstname and AuthorizingCaseManagerSurname into AuthorizingCaseManagerName in Authorization element

Changed StreetName, Postal Code and City from optional to Mandatory in PresentAddressLocation element for Client (for Offer)Renamed ResponseTimeForReferral to ResponseTimeForOffer (for Offer element)Renamed ResponseTimeForReferralComments to ServiceResponseTimeComments (for Offer)Moved GeographicArea from Client to Service (for Offer)Changed RequiredFirstVisitDate from Mandatory to Optional in Authorization element of OfferRenamed TransmissionDateTime to OfferTransmissionDateTime (time when Offer was sent to Provider)Added ResponsePersonName, ResponsePersonPhone, AssignedStaffName, and AssignedStaffPhone to OfferResponseAdded ServiceOrderId to ServiceReferral elementAdded OfferId to ServiceReferral elementChanged ReferralType, FocusOfIntervention and TreatmentOrders from optional to Mandatory

Guy Fortin

Date: May 19, 2010 3

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Version No.


Added AuthorizingCaseManagerName and Provider instructions to to ServiceElementDeleted ServiceTypeDescription and ServiceDeliveryTypeDescription from Service elementAdded ServiceLocation element to Service elementDeleted ServiceDeliveryLocationCode, Authorization element, AuthorizingCaseManagerFIrstName and Surname from Service elementAdded Summary to Frequency elementChanged QuantityOfService from Mandatory to Optional in Frequency elementDeleted PreferredDaysOfWeek and RepeatRate from Frequency elementAdded Interval, RecurrenceNumber, RecurrencePeriod, Weekday1, ... Weekday7, NumberOfHoursPerVisit and AdditionalDetails to Frequency elementChanged Name, Lang, DOB, Gender, Marital Status, and Living Arrangement from optional to MandatoryChange ClientRelationship, Role and Legal Role to Mandatory in PersonalContacts elementsAdded IsPrimary to PersonalContacts elementDeleted CcacCode and SpecialStatus from Client Demographics elementDeleted ClientCharacterisitics from Client element and added IsSmoker Boolean to Client elementRenamed ClientContacts element to PersonalContacts in Client element

Date: May 19, 2010 4

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Version No.


Changed SchoolPhone from element to a NumberAdded a Physician element inside the MedicalContacts elementChanged TypeOfContact from element to attribute for PhysicianChange ContactPhone from an element to a numberMoved GeographicArea and LocalDistinction from Client to Service for both Offer and ReferralDeleted IsActive and RiskCodeDescription from ClientRiskCodesChanged TelephoneNumber from an element to an Alpha / num in PhoneContact elementDeleted ContactType from PhoneContact elementRename OtherServices element to OtherActiveServices in ServicePlanSummary element and add a subordinate Service elementRename AdmitDate to StartDate in OtherActiveServices elementAdd a subordinate Item element to EquipmentMedicalSupplies elementDeleted ItemType, ItemOrderType, ItemDeliveryDate, and ItemRentalPeriod (promoted Start and End date) from EquipmentMedicalSupplies elementAdded ItemStatus to EquipmentMedicalSupplies elementMoved Diagnosis element and Surgery element from ServicePlanSummary element to Client elementAdded ContractCode to ServiceReferral element (for ServiceReferral Update)Added AuthorizingCaseManagerName,

Date: May 19, 2010 5

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Version No.


GeographicalArea, nad LocalDistinction to Authorization element (for ServiceReferral Update)Made StreetName, PostalCode City, and Directions mandatory in Address elementDeleted ClientDemographics element and promoted Firstname, Surname, etc. to Client Element for ServiceReferral and ServiceReferralUpdateAdded an optional Province element to all of the Address specificationsAdded full specification of ServiceReferralUpdate element instead of referring to ServiceReferral element (it is a subset)Delete Authorization element and its sub-elements ReassessmentDate, ProviderEndDate, and moved AuthrizingCaseManagerName to ServiceReferralUpdate element

2.3 Feb 21, 2008 Renamed PresentAddressLocation to AddressLocation in Client elementAdded AdditionalInfo, Comments, and FreeLine to AddressLocation elementAdded OfferAddressInstructions to Client elementAdded ContractName to ServiceReferral and SeriveReferralUpdateRequest elementChanged ServiceLocation to Optional (of ServiceReferral)Added CaseManagerReassessmentDate to Service element (of ServiceReferral and ReferralUpdateRequest)Fixed ServiceLocation element to be ServiceDeliveryLocationCode in Service element (of ServiceReferral)Changed IsVeteran and IsSmoker from a field to

Guy Fortin

Date: May 19, 2010 6

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Version No.


an attribute of the Client element (for ServiceReferral)Made FirstName, PreferredLanguage, ClientAddress, and ClientPhone Optional in Client element (for ServiceReferral and ServiceReferralUpdateRequest)Added AdditionalInfo, Comments, and FreeLine to ClientAddressAddress Type optional for School, and Physician elementMade Physician Contact Address OptionalMade Physician ContractPhone MandatoryAdded RiskCodeDescription to ClientRiskCodes elementMade Diagnoses MandatoryMade DiagnosisCode and ProcedureCode OptionalMade ServicePlanGoals MandatoryRenamed EstimatedEndDate to ItemEstimatedEndDateAdded ServiceDeliveryLocationCode to Service element (ReferralUpdateRequest)

2.4 Feb 21, 2008 Added updated XML Diagrams Guy Fortin

2.5 March 3, 2008 Reflect feedback from CHRIS Team Review- Added ServiceInstructions element to

ServiceReferral and ServiceReferralUpdate and moved ServicePlanGoals and other instructional fields into it

- Removed CaseManagerReassessmentDate (this is for CCAC only) from Service element

- Added DateServiceRequiredBy to Service element and ServiceOffer element

- Made Diagnoses optional (not provided for non-

Guy Fortin

Date: May 19, 2010 7

Version: 2.18


Version No.


meidcal services in Client element- In Address element (for both Referral and Offer):

made Directions optional; deleted Comments; renamed FreeLine to AddressSummary

2.6 March 7, 2008 Renamed ClientReferralCode to BillingReferenceNumber in ServiceReferral and ServiceUpdateReferral element

2.7 April 21, 21 Updated ServiceOfferResponse XML diagram in Appendix C to reflect minor changes in 2.5 of the XML schema (see comments in diagram for details)

2.8 May 27, 2008 Added ResponseDueDateTime to ServiceOfferRequestAdded Provider Notification Notes, School Name, Referral Type to Service element for ServiceOfferRequestAdded Risk Codes and Active Diagnosis to Client element for ServiceOfferRequestAdded new Authorization element to ServiceOfferRequest, ServiceReferral and ServiceReferralUpdateServiceOrderId renamed to ProviderAssignmentId in ServiceReferral and ServiceReferralUpdate.ProviderStaffName and ProviderStaffPhoneNumber added to ServiceReferralUnitOfService and SpecialtyCode added to the Service element for ServiceReferral and ServiceReferralUpdate

Ion Moraru

2.9 June 06, 2008 Service Offer Request:Added School Name, Referral Type, ServiceInstructions (Focus of Interventions,

Ion Moraru

Date: May 19, 2010 8

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Version No.


ServicePlan Goal, Treatment Orders, ProviderInstructions). Removed dates and description from active risk codes, Contract Name.Service Referral:Removed Contract Name, Removed dates and description from active risk codes. Renamed ProviderStaffName to AssignedStaffName, ProviderStaffPhoneNumber to AssignedStaffPhoneNumber. Added OfferDate.ServiceReferralUpdate:Removed ContractName, RoomNumber. Added CMReassessmentDate, ProviderEndDate,OfferDate, AssignedStaffName, AssignedStaffPhoneNumber, School and ActiveRiskCodes.

2.10 June 12, 2009 Remove Service Referral Update, Service Offer and Offer ResponseCombined Service Referral Update with Service ReferralAdded PreferredName and Health Card elements to the Client elelment

Mary Lou SmithIon Moraru

2.11 Sep 1, 2009 Update to following after QA Testing:2.1 CcacCode, Referral Type, Request Type2.2 ServiceTypeCode, ServiceDeliveryType, UnitOfService, ServiceDeliveryLocationCodeAppendix B ‘Home Care’ change to ‘Home’

Ellen Hsu

2.12 Sep. 22, 2009 Changed the data type for NumberOfHoursPerVisit and QuantityOfService

Ion Moraru

2.13 Oct 6, 2009 Add <Salutation>, <Phone> and <WorkPhone> to <PersonalContacts>

Ellen Hsu

2.14 December 9, Add Sender and Destination elements that Arthur Bydon

Date: May 19, 2010 9

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Version No.


2009 describe the participants in the message exchange.

2.15 March 26, 2010 Added Allergies, SafetyIssues, BillingCodes Arthur Bydon

2.15 March 29, 2010 Add Description to Frequency Day of the Week selection, Number of Hours per Visit, Recurrence Number and Recurrence Period.Update Appendix A: Service Type Codes, Service Delivery Location, Service Specialty, Service Delivery TypeChange field length of IsPrimary in Active Diagnosis and Personal Contacts from 1 to 5

Ellen Hsu

2.15 April 30, 2010 Add Authorization SenderChange Client PhoneAdd Additional Information for Diagnoses

Ellen Hsu

2.15 May 4, 2010 Add room number and country in AddressAdd Mailing Addresses and Cancelled FrequencyAdd extension to Client Phone, Personal Contact Phone, Medical Contact Phone

Ellen Hsu

2.15 May 10, 2010 Update Home Mailing Address (Building name) for active Correspondent.

Ellen Hsu

2.15 May 18, 2010 Delete OrganizationNameAdd ServicePriorityRating, Caseload Employee, ClientPhone Phone, PersonalContacts Contact, ActiveRiskCodes RiskCodeItem, ServicePlanSummary Service, EquipmentMedicalSupplies ItemChange from Mandatory “Yes” to “No”:OfferDateTime, DateServiceRequiredBy, RequiredFirstVisitDate, Frequencies, SchoolAddress, Allergies, SafetyIssues

Ellen Hsu

Date: May 19, 2010 10

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Version No.


Change PreferredLanguage to PreferredLanguageOfService

2.15 May 19, 2010 Change <ContactFirstName> to <ContatFirstName> in <MedicalContacts><Physician>

Ellen Hsu

2.16 June 11, 2010 Added “FrequencyId” attribute to the Frequency element

Manuel Ng

July 28, 2010 Updated ContractCode type and size to match the schema

Arthur Bydon

August 26, 2010 Added ServiceAssignmentId field Arthur Bydon

2.17 June 10, 2011 Added “Service Pathway Name”, “Service Pathway Description”, “Service Pathway Document URL” to Frequency Element details section

N. Purvis

August 26, 2011 Updated as per CQ 62801 N. Purvis

2.18 April 10, 2012 Add IsClusterCare indicator B. Fu

Date: May 19, 2010 11

Version: 2.18


Table of Contents1. Purchased Service Referral.....................................................................................12

1.1 Brief Description 12High Level Structure of the Service Referral 12

2. Service Referral Elements.......................................................................................132.1 ServiceReferral element detail 132.2 Service element detail 182.3 Frequency element detail 222.4 ServiceRecipient element detail 242.5 Client element detail 24

2.5.1 Address element detail 322.6 ServicePlanSummary element detail 33

3. Appendix A - Service attribute values......................................................................353.1 Service Type Codes 353.2 Service Delivery Location 363.3 Specialty 36

4. Appendix B - Service Delivery Type........................................................................38

5. Appendix C - ISO 639-2 Language Codes..............................................................44

1.Purchased Service Referral1.1 Brief Description

Once it is determined that a Client needs to receive a Purchased Service, the CCAC may issue a Service Offer to the chosen Service Provider for them to Accept or Reject. Once the Offer is accepted, a Service Referral is sent to that Provider to more fully describe the details and the context of the service that is required. Should the need occur to change the Service frequency, the CCAC will send another Service Referral (for Frequency Update) to the Provider with a set of Frequency elements containing the appropriate changes.

This document specifies the information and associated format of Service Referral.

High Level Structure of the Service Referral The Service Referral and Service Referral Update are XML documents that share the following high level element structure:

Figure 1 Service Referral

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Contains 1 Contains 1

ServicePlanSummary

May contain 1

ServiceReferral / ServiceReferralUpdate

Frequency

Contains 1 to several

Service

Client

Contains 1

ServiceRecipient

As the diagram above depicts, a ServiceReferral and ServiceReferralUpdate element contain one Service element, one ServiceRecipient element and possibly one ServicePlanSummary element. The Service element itself contains one to many Frequency elements and the ServiceRecipient element contains a single Client element. These are the principal elements that make up a Service Referral and there is a section below to more fully specify each of them.

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2.Service Referral ElementsThe following tables detail the fields contained within the elements that make up a Service Referral as outlined in Figure 2 in a previous section. The Service Referral Update is a subset of the Service Referral and is documented in the following chapter.

2.1 ServiceReferral element detail

Name Field Length (chars)

Type

Mandatory?

Description

Version (Attribute of ServiceReferral element)

Max 10 Alpha / num

Yes The version of the schema that this element adheres to. E.g. "1.0". This is required for the receiving provider to correctly interpret the information being provided by the CCAC

MessageTrackingId 36 Alpha/Num

(GUID)

Yes The unique identifier of the message that can be used for tracking

Sender (parent element) - - Yes A group of elements and attributes identifying the sender of the document.

Destination (parent element) - - Yes A group of elements and attributes identifying the recipient of the document

Organization (child element of Sender or Destination)

- - Yes Identifies the organization sending or receiving the document

Code (attribute of Organization) 50 Alpha/Num

Yes Specifies the unique code of the sender or the recipient organization

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Type

Mandatory?

Description

Type (attribute of Organization) 150 Alpha/Num

Yes Specifies the type of the sender organization. Valid content is:“CCAC”“Provider”“Vendor”

Name (child of Organization) 250 Alpha No The name of the sender or the recipient organization

OwnerOrganization (child of Organization)

- - Yes Specifies the owner organization of the sender or the recipient

Code (attribute of OwnerOrganization)

50 Alpha/Num

Yes Specifies the unique code of the sender or the recipient owner organization

Type (attribute of OwnerOrganization)

150 Alpha/Num

No Specifies the type of the sender or the recipient owner organization. Valid content is “CCAC”, “Provider” or “Vendor”. If not provided the “CCAC” type is assumed.

Name (child element of OwnerOrganization)

250 Alpha No The name of the sender or the recipient owner organization

ProviderAssignmentId 25 Alpha / num

Yes A CCAC assigned number that uniquely identifies this item

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Type

Mandatory?

Description

ServiceAssignmentId 25 Alpha / Num (GUID)

Yes A CCAC assigned number that uniquely identifies service assignment for the referral. This number can be retrieved from the ServiceReferral and ServiceFrequencyUpdate messages

OfferId Max 25 Alpha / num

No The unique identifier for the Offer associated with this Referral

OrganizationCode 10 Num Yes A unique number assigned to Vendor by local CCAC. Reference may be “provider” or “vendor” organization

TransmissionDateTime 14 Date Yes Date and Time (yyyy-mm-ddThh:mm) when the Referral was sent by the CCAC to the Provider

OfferDateTime 10 DateTime

No Date and time when service was offered

CcacCode 2 - 4 Alpha Yes A unique number for the CCAC. Valid values are: "ESC" |"SW" | "WW" | "HNHB" | "CW" | "MH" |"TC" | "CENT"| "CE"| "SE" | "CHAM"| "NSM"| "NE" | "NW"

BillingReferenceNumber 12 Num Yes A code that identifies this Referral and quoted by the provider in their Billing Invoice

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Type

Mandatory?

Description

ContractCode Max 20 Alpha / num

Yes Contract Number assigned to Service Provider by the CCAC when the contract was entered into

BillingCodes (element) No List of Billing Codes that may be applied to the services provided

BillingCode (element) No Billing Code group containing the code and description

Code Yes The code assigned based on the contracted service

Description Yes The descriptive name of the billing code

ReferralType Max 100

Alpha / num

Yes Categorizes the referral into "HomeCare", "School", or "Children’s Treatment Network"

RequestType Max 25 Alpha Yes Defines the type of action for the Referral; can be set to one of the following values: "New", "Update", “FrequencyUpdate”

NotificationNotes 250 Alpha / num

No Additional information the CCAC would like the provider to know about the Service Referral

ServiceInstructions (element) - Element

Yes Contains all of the fields that provide instructions for this service

(The elements should be in this order)

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Type

Mandatory?

Description

FocusOfIntervention 250 Alpha / num

Yes Ensures that the CCAC and the provider have a common understanding of the needs of the client. For clients who have been assessed using the RAI-HC instrument, the focus of intervention will have been informed by the CAPS output of the assessment.

In the absence of client / referral level service planning documentation, the client’s needs are documented for each service, and are shared with the assigned provider.

ServicePlanGoals 250 Alpha / num

Yes A list of specific, measurable, acceptable (to client/family), realistic, time limited goals, to be achieved through the service provider’s intervention(s)

Treatment Orders 250 Alpha / num

Yes Reference to any medical referral(s) that relate to the required treatment(s)

Should also include references to a prescription, if a prescription is being sent as part of the referral package

ProviderInstructions 250 Alpha No Specific instructions to the provider from the CCAC.

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2.2 Service element detail


Type

Mandatory ?

Description

ServiceTypeCode Max 30 Alpha Yes Identifies the general service to be delivered to the client; See Description of Service Type Codes in Appendix A for list of valid values

ServiceDeliveryType Max 50 Alpha Yes Identifies a more specific service within the general ServiceType to be delivered to the client; See Service Delivery Type Code in Appendix B for list of valid values

UnitOfService Max 10 Alpha Yes Code assigned by CCAC for the units in which the service is to be delivered (e.g., HOUR, VISIT)

SpecialtyCode Max 50 Alpha No Optional information that identifies a specialty associated with the Service Type; See Appendix A for list of valid values

ServiceDeliveryLocationCode Max 50 Alpha No The location where the service is to be delivered; See Service Location in Appendix B for list of valid values

DateServiceRequiredBy 10 Date No Date (yyyy-mm-dd) that the service must be started by

RequiredFirstVisitDate 10 Date No Date (yyyy-mm-dd) that first visit must occur on

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Type

Mandatory ?

Description

ProviderEndDate 14 Date No Date and time when the Provider assignment will end (Used mostly on FrequencyUpdates)

CMReassessmentDate 10 Date No Date when CM Reassessment is due (Used mostly on FrequencyUpdates)

IsClusterCare 5 Boolean

No If present and true indicates that this service referral is a cluster care service referral

GeographicArea 250 Alpha / num

No CCACs can further define contracts specific to a geographic area, or a local contract distinction.A geographic area is a named area that represents some part of the whole area serviced by the CCAC. A CCAC may define this area in terms of North / South / East / West or cities and towns within the geographical boundaries of the CCAC. Alternately, the geographic area may be defined as the area services by one branch of the CCAC.Where providers are contracted for specific parts of the geographic area of the whole CCAC, this geographic area distinction is used.

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Type

Mandatory ?

Description

LocalDistinction 250 Alpha / num

No In addition to geographic areas, contracts can be further defined by other locally defined distinctions.The local distinction will be used by CCACs who have separate contracts for specific client groups, such as Children / Adults / ABI distinctions for OT.

ServicePriorityRating 50 Alpha Yes Service Priority e.g. High, Moderate

AssignedStaffName 50 Alpha No Name of the Assigned Staff member

AssignedStaffPhoneNumber - element

No Phone number for the assigned staff member

TelephoneNumber 15 Alpha / Num

Yes Telephone number

Extension 10 Alpha / Num

No Extension of the Telephone Number

Authorization (element) - element

Yes This element defines the service dates and amounts that have been authorized by the CCAC case manager; it contains the following fields ...

AuthorizingCaseManagerName

50 Alpha Yes The name of the Case Manager that authorized this service

InitialOfferContactName 50 Alpha No The name of the person responsible for this offer

ReferralTeam 50 Alpha No Team name responsible for the Client (referral).

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Type

Mandatory ?

Description

ReferralCaseload 20 Alpha No Caseload name responsible for the Client (referral).

CaseloadStaff

element

No Collection of employee names responsible for the caseload. Typically this is a one or two item collection.

Employee element

No Employee responsible for the Caseload.

Name 50 Alpha No Employee name responsible for the Caseload.

Senderelement

No The name of the sender of this referral or person who sent the original Offer

Name

50 Alpha No For new referral, it is the name of person who sent the original Offer. For update referral, it is the name of the person who update the referral

Frequencies - element

No The Frequency for the Service

Frequency - element

No Frequency for the Service (see Frequency element below for details)

FrequencyPeriodCancellatio

ns

- element

No Frequency cancelled for the Service

StartDate 10 Date Yes The date (yyyy-mm-dd) when the cancelled Frequency starts

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Type

Mandatory ?

Description

EndDate 10 Date No The expected date (yyyy-mm-dd) when the cancelled Frequency ends

ServiceDeliveryUnit 6 Alpha Yes Unit of Service Delivered in Visits or Hours

CancellationReason 50 Alpha No Reason for the cancellation

Quantity 5 Num Yes Number of Visits or Hours cancelled

LastUpdateDate 10 Date No Date of the last update for the Cancellation

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2.3 Frequency element detail

Name Field Lengt

h (chars

)

Type Mandatory?

Description

FrequencyId (attribute)

36 Alpha / Num

(GUID)

Yes The unique identifier of the frequency. The field must match one of the existing frequency identifier used in CCAC system.

Type 15 Alpha Yes The type of frequency which the case manager has authorized for the selected service / provider

The frequency type defines the frequency period as follows:One-time = no fixed periodDaily = 1 dayWeekly = 1 week (Monday to Sunday)Monthly = 1 calendar monthCustom = no fixed periodBlock = no fixed period

Summary 250 Alpha Yes An English description of the frequency element

UnitOfService Max 6 Alpha Yes Code assigned by CCAC for the units in which the service is to be delivered (e.g., HOUR, VISIT);

QuantityOfService 6 Num(6,2) No Number of hours or visits authorized

PreferredTime 20 Alpha No Time of day that visit is preferred by the client

StartDate 10 Date Yes The date (yyyy-mm-dd) when this Frequency starts

EndDate 10 Date No The expected date (yyyy-mm-dd) when this Frequency ends

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Name Field Lengt

h (chars

)

Type Mandatory?

Description

ReccurenceTimes 4 Num No Weekly frequency (e.g. Two visits per day = 2)

Interval 4 Num No No. of repeats (e.g. Every two days = 2)

RecurrenceNumber 4 Num No Current not in use. Value = 0

RecurrencePeriod 4 Num No Current not in use. Value = 0

Weekday1 4 Num No Number of visits on Monday.

Weekday2 4 Num No Number of visits on Tuesday.

Weekday3 4 Num No Number of visits on Wednesday.

Weekday4 4 Num No Number of visits on Thursday.

Weekday5 4 Num No Number of visits on Friday.

Weekday6 4 Num No Number of visits on Saturday.

Weekday7 4 Num No Number of visits on Sunday.

NumberOfHoursPerVisit

6 Num(6,2) No Number of hours per visit.

AdditionalDetails 250 Alpha / num

No Any details not captured by the above fields in this frequency

Service Pathway Name

100 Alpha / num

No Name of the Service Pathway Template that this Frequency is part of

Service Pathway Description

250 Alpha / num

No Description of the Service Pathway template that this Frequency is part of

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Name Field Lengt

h (chars

)

Type Mandatory?

Description

Service Pathway Document URL

200 Alpha / num

No URL of the published Service Pathway instruction document for this Service Pathway

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2.4 ServiceRecipient element detail The role of the ServiceRecipient element is to specify the entity that will be receiving the Service. Initially this element will only contain a single Client element, Code and Description.

In the future it is envisioned that different types of recipients will need to be supported. For example, allow for the specification of groups of people to be served by a single service (e.g. people located in a specific building, service that is targeted towards serving the fluctuating needs of a community within a retirement home etc).

Although not strictly required today, the ServiceRecipient element is being included in the specification to avoid having to make basic changes to the format in the future once multiple recipient types are supported.

Name Field Leng

th (char

s)

Type Mandatory?

Description

Code 10 Alpha/Num

No The MIS Standards code pertaining to the service recipient

Description 250 Alpha/Num

No The descriptive name of the code

2.5 Client element detail The Client element provides information about the person that is to receive the service.

Name Field Lengt

h (char

s)

Type Mandatory?

Description

IsSmoker (attribute) Attribute No If present, indicates this client is a smoker

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Name Field Lengt

h (char

s)

Type Mandatory?

Description

ClientIdentifier 15 Alpha / num

Yes An identifier that uniquely identifies this client to the CCAC

FirstName 25 Alpha No Client’s legal first name

SurName 25 Alpha Yes Client legal last name / surname

PreferredName 25 Alpha No Client preferred name

PreferredLanguageOfService

80 Alpha No Language in which the client would prefer to communicate for service provision; see Appendix C for list of valid ISO 639-2 codes

HealthCard (element) - element No Client's Health Card information (will be blank until approved)

HCN 10 Numeric Yes Health Card Number

VC 2 Alpha Yes Version Code

ExpiryDate - DateTime

No HC expiry date

Name 50 Alpha No Client name if different than Surname

DateOfBirth 10 Date Yes Date of client's birth (yyyy-mm-dd)

Gender 25 Alpha Yes One of : "Male" "Female" "Undifferentiated" "Unknown"

MaritalStatus 20 Alpha Yes One of: "NeverMarried" "Married" "Divorced" "Widowed" "Other"

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Name Field Lengt

h (char

s)

Type Mandatory?

Description

LivingArrangement 30 Alpha Yes General category of who the client lives with in their permanent residence; one of: "Alone" "With Spouse/Partner Only" "With Spouse/Partner and Other(s)" "With Child" "With Sibling(s)"

MailingAddresses - element No A list of mailing addresses for the client. If Correspondent of Personal Contacts is active, the Mailing address is the Correspondent Address.

Address (element)

- element No The mailing address (see Address element below for details)

ClientAddress (element)

- element No The client's address (see Address element below for details)

ClientPhone (element) - element Yes A list of client phone numbers

Phone element Yes Client phone number





PhoneLocation 20 Alpha Yes “Primary”|”Treatment”

PersonalContacts (element)

- element No A list of contacts for the client. Made up of the following attributes ...

Contact - element No Personal Contact information

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Name Field Lengt

h (char

s)

Type Mandatory?

Description

IsPrimary 5 Boolean No Set to TRUE if this contact is the primary contact

FirstName 25 Alpha Yes Client’s legal first name

Surname 25 Alpha Yes Client legal last name / surname

ClientRelationship 250 Alpha / num

Yes The relationship of the contact to the client; one of: "Aunt" "Brother in Law" "Brother" "Child" "Father" "Daughter in Law" "Daughter" "Father in Law" "Foster Parent" "Friend" "Grandchild" Grandparent" "Mother in Law" "Mother" "Neighbor" "Niece/Nephew" "Other" "Other Relative" "Sibling " "Son In Law" "Sister" "Sister in Law" "Son" "Spouse/Life Partner" "Step Daughter" "Step Parent" "Step Son" "Uncle"

Role 250 Alpha / num

Yes Non-legal role(s) which the contact has in relation to the client; As many as of the following as applicable: "Care Giver" "Informal" "Caregiver - Formal" "Correspondent" "Emergency Contact" "Land Lord / Land Lady" "Lawyer " "Next of Kin" "ODSP Contact" "Parole Officer" "Superintendent" "Teacher" "Telephone Contact" "Translator"

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Name Field Lengt

h (char

s)

Type Mandatory?

Description

LegalRole 250 Alpha / num

Yes Legal role(s) that the contact has in relation to the client; As many as of the following as applicable: "Legal Guardian" "POA - Finances and Property" "POA - Personal Care" "Public Guardian Trustee – Finances" "Public Guardian Trustee-Personal Care" "Public Trustee" "Substitute Decision Maker"

ContactComments 512 Alpha / num

No Additional information related to the contact. This field can be used to identify times of day when the contact can be reached at the given phone number, and to include additional phone numbers and when to use them.

For contacts that live outside of Canada, the country calling information should be included in this field

Salutation 25 Alpha No The salutation of the personal contact.

Phone - element No The personal contact's phone number





WorkPhone - element No The personal contact's work phone number

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Name Field Lengt

h (char

s)

Type Mandatory?

Description





ClientAdmitDate 10 Date Yes The date when the client was admitted to the CCAC

School (element) - element No Demographic information about the school, if applicable. Made up of the following attributes ...

SchoolName 250 Alpha / num

Yes Name of school from a provincial list of schools

SchoolAddress (element)

- element No The school's address (see Address element below for details)

SchoolPhone - element No The school's phone number





MedicalContacts (element)

- element No The list of medical contacts

Physician (element) - element No The list of Physicians that are attending to the client. Its made up of the list following attributes

TypeOfContact (Attribute)

25 Alpha No The type of Physician; one of: "Family" "Attending" "Referring" "Specialist"

Date: May 19, 2010 32

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Name Field Lengt

h (char

s)

Type Mandatory?

Description

ContatFirstName 25 Alpha Yes Contacts first name

(Element misspelled, will be fixed in future release)

ContactSurName 25 Alpha Yes Contacts last name

ContactAddress (subelement)

- element No The contact's address (see Address element below for details)

ContactPhone - element Yes The contact's phone number





Specialities (subelement)

- element No A list of the Physician's specialties (from a provincially maintained table of specialties); Each Specialty contains the following attributes...

SpecialtyDescription 50 Alpha No The description of the specialty

ActiveRiskCodes (element)

- element No The list of client Risk Codes.

RiskCodeItem - element No Risk Code contains the following attributes ...

RiskCode 10 Alpha / num

Yes Risk code that identifies a risk of importance related to the client

AditionalInformation 250 Alpha / Num

Yes The comments about Risk Code

Date: May 19, 2010 33

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Name Field Lengt

h (char

s)

Type Mandatory?

Description

ActiveDiagnoses (element)

- element No The client's primary diagnosis. This information is not provided for non-medical services. Made up of the following attributes ...

IsPrimary (attribute) 5 Boolean No If present indicates that this is the primary diagnosis

DiagnosisCode 10 Alpha / num

No The ICD-9 diagnostic code (note in the future will evolve to ICD-10)

DiagnosisDescription 250 Alpha / num

Yes The ICD-9 description of the diagnosis or a freeform description entered by the CCAC

DiagnosisDate 10 Date Yes Date when diagnosis was made (yyyy-mm-dd)

AdditionalInformation 250 Alpha / Num

Yes The comments about Diagnosis

SurgicalProcedures (element) (move to client)

- element No The list of surgical procedures that the client has undergone.

Surgery (element)

No A Surgery, made up of the following attributes ...

ProcedureCode 10 Alpha / num

No The ICD-9 surgical procedure code (note in the future will evolve to ICD-10)

ProcedureDescription 250 Alpha / num

Yes The ICD-9 surgical procedure description or a freeform description entered by the CCAC

Date: May 19, 2010 34

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Name Field Lengt

h (char

s)

Type Mandatory?

Description

ProcedureDate 10 Date Yes Date when client underwent the procedure (yyyy-mm-dd)

Allergies - Element No Collection of client allergies

Allergy - Element No

Category 100 Alpha / num

No The category of allergy, i.e. one of 'Animal', 'Drug', 'Environmental', 'Food', 'Unknown' or 'Unable to Assess'

AllergyDescription 250 Alpha / num

No The detailed description of the allergy, for example, 'Animal dander', 'Animal hair', 'Bee pollen', etc.

StartDate 10 Date No The known date when the allergy started

EndDate 10 Date No The known date when the allergy ended, if applicable

AdditionalInformation 500 Alpha / num

No Any additional information pertaining to this allergy

SafetyIssues - Element No Collection of safety issue that the provider needs to be aware of

SafetyIssue - Element No

IssueDescription 250 Alpha / num

No The description of the active safety issue, for example

StartDate 10 Date No The date when the safety issue becomes relevant

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Name Field Lengt

h (char

s)

Type Mandatory?

Description

EndDate 10 Date No The date when the safety issue stops being relevant

AdditionalInformation 500 Alpha / num

No Any additional information pertaining to this safety issue

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2.5.1 Address element detail The Address element defines all of the fields available for specifying a physical address.


Type Mandatory?

Description

AddressSummary 250 Alpha / Num

No A summary field that contains the entire address

Type 50 Alpha Yes (for Client)

No (for School)

The type of address that is being specified; one of "Home" | "Mailing" | "Shipping" | "Other" | "Present Location"

BuildingName 50 Alpha No Used for organizational addresses:Name of LTC home / Retirement home / hospital in which the client resides

Or

Name of active Correspondent of Personal Contacts and the Building name (separated by a comma). Mailing address is the Correspondent Address.

RoomNumber 6 Alpha / num

No The room number if applicable

SuiteNumber 6 Alpha / num

No The suite number if applicable

StreetNumber 6 Alpha / num

No The associated street number

StreetName 100 Alpha / num

Yes The name of the street the client resides at

PostalCode 10 Alpha / num

Yes The associated postal code

Date: May 19, 2010 37

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Type Mandatory?

Description

City 50 Alpha / num

Yes The associated city

Province 25 Alpha / num

No Value of "Ontario" is implied if not present

Country 20 Alpha No The associated country

Directions 250 Alpha / num

No The intent is to provide any necessary information to assist the service provider to drive to the client address. This could include closest major intersection to the address being recorded or other driving instructions

AdditionalInfo 250 Alpha / Num

No Additional information that has been entered with regard to this address

2.6 ServicePlanSummary element detail The SerivcePlanSummary element provides an overview of the client's entire service plan including all services, equipment and supplies as well as primary diagnosis.

Name Field Lengt

h (chars

)

Type Mandatory?

Description

OtherActiveServices (element)

- element No A list of all other active purchased services in the client's service plan.

Service (element)

- element No Other active purchased services in the client's service plan (including this service).

Date: May 19, 2010 38

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Name Field Lengt

h (chars

)

Type Mandatory?

Description

ServiceTypeCode Max 30 Alpha Yes Identifies the general service to be delivered to the client; See Appendix A for list of valid values

ServiceDeliveryType

Max 50 Alpha Yes Identifies a more specific service within the general ServiceType to be delivered to the client; See Appendix B for list of valid values

StartDate 10 Date Yes The date that this service started (yyyy-mm-dd)

EquipmentMedicalSupplies (element)

- element No A list of equipment and supplies that the client has had for the last month

Item - element No Equipment and supplies that the client has had for the last month

ItemDescription

Max 50 Alpha Yes A description of the item

ItemQuantity 6 Num Yes The number of items purchased, rented, or finance charged. If the item type is rental or finance-charge the quantity will always be 1.

ItemStartDate 10 Date Yes Date Equipment rental started (yyyy-mm-dd)

ItemEstimatedEndDate

10 Date Yes Date Equipment rental ended (yyyy-mm-dd)

ItemStatus 10 Alpha Yes New | Approved | Ordered | Cancelled

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3.Appendix A - Service attribute values3.1 Service Type Codes

The following table provides a list of the values for Service Type Codes

Table 1 Service Type CodesService Type Code

Description

AMB Ambulance Services - CCACAT Attendant Care - CCACDP Adult Day Program - CCACENT Enterostomal TherapyER Children's Enhanced Respite ServiceGER Psychogeriatric Resource Coord - CCACHOM Home Support (Homemaking)LAB Laboratory Services - CCACMOW Meals on Wheels - CCACNP Nurse PractitionerNUR NursingNUT Nutritional ServicesODB Ontario Drug BenefitOT Occupational TherapyPAS Pastoral CarePHA Pharmacy ConsultationPHY PhysicianPM Paramedical Services - CCACPSM Palliative Pain & Symptom MgmtPSY PsychologyPT PhysiotherapyRT Respiratory TherapySH Supportive Housing - CCACSP Speech/Language PathologySW Social WorkTRANS Transportation - CCAC

Date: May 19, 2010 40

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3.2 Service Delivery Location The following table provides a list of the values for the Service Delivery Location:

Table 2 Service Delivery Location

3.3 SpecialtyThe following table provides a list of the values for Specialty:

Table 3 Service Delivery SpecialtySpecialty Code DescriptionASSISTANT Therapy AssistantAUG Speech - Augmentative CommunicationBEHAV Behaviour TherapyCDA Speech - Communicative Device AssistantCFSCS CFS - Caregiver Support & RespiteCFSE CFS - EscortCFSFV CFS - Friendly VisitCHE Nursing - ChemotherapyCIA SW - Client Intervention & AssistanceCOGASS Cognitive AssessmentCOMB Combined Personal Support and Housekeeping

Date: May 19, 2010 41

Service Delivery Location Description

CombinedDayClinic Combined Day ClinicCombinedDayNightClinic Combined Day/Night Clinic

Home HomeNursingDayClinic Nursing Day ClinicPhone PhonePrimaryCarePractice Primary Care PracticePrivateHomeSchool Private/Home SchoolPubliclyFundedSchool Publicly Funded SchoolResidentialHospice Residential HospiceTherapyDayClinic Therapy Day Clinic

Version: 2.18


Specialty Code DescriptionCONT Nursing - ContinenceDIA Nursing - DialysisFALLS Falls AssessmentFOOT Foot CareGER GeriatricGERASS Geriatric AssessmentGRP GroupGRPAS Group by Therapy AssistantHK Homemaking - HousekeepingIV Nursing - IVMDGRP Meals/Dining - Congregate DiningMEDMGMT Nursing - Medication ManagementMH Nursing - Mental HealthPAL PalliativePALASS Palliative AssessmentPR PT - Pulmonary RehabPS Homemaking - Personal SupportPSEX Personal Support Exercise ProgramRES Homemaking - Caregiver RespiteRN Nursing - RNRPN Nursing - RPNSTROKE Specialized Stroke RehabilitationWND Wound CareWNDASS Wound Care Assessment

Date: May 19, 2010 42

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4.Appendix B - Service Delivery TypeThe following table provides the Service Delivery Type Code, as well as Specialty, Unit of Delivery, and Service Location, by Service Type Code

Correlating Service attributesServi

ce Type

Service Delivery Type Code Specialty Unit of

Delivery

Service Location

Children’s Treatment Network Referrals

NUTVisit dietician - Children's Treatment Network Visit Home

OTVisit OT - Children's Treatment Network Visit Home

PTVisit PT - Children's Treatment Network Visit Home

SP Hourly speech - CTN Hour Home

SPVisit speech - Children's Treatment Network Visit Home

SWVisit social work - Children's Treatment Network Visit HomeHome Care Referrals

AMB Ambulance trip - one way Visit HomeAT Hourly attendant care Hour HomeAT Visit attendant care Visit Home

DPVisit Adult Day Program accessed via CCAC Visit Home

ENT Hourly ENT home care Hour Home

ENTHourly ENT Palliative Home Care Palliative Hour Home

ENTVisit ENT combined nursing & therapy day clinic Visit

Combined Day Clinic

ENTVisit ENT combined nursing & therapy day/night clinic Visit

Combined Day/Night Clinic

ENT Visit ENT home care Visit Home

ENT Visit ENT nursing only clinic VisitNursing Day Clinic

ENT Visit ENT Palliative Home Care Palliative visit Home

ENT Visit ENT primary care practice VisitPrimary Care Practice

ENT Visit ENT Residential Hospice VisitResidential Hospice

Date: May 19, 2010 43

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Service

Type


Delivery

Service Location

ERHourly Children's Enhanced Respite home care Hour Home

GERVisit Psychogeriatric Resource Coordination home care Visit Home

HOMHourly Homemaking - Caregiver Respite home care

Homemaking – Caregiver Respite Hour Home

HOM

Hourly Homemaking - Combined personal support & housekeeping home care

Combined Personal Support and Housekeeping Hour Home

HOMHourly Homemaking - Housekeeping home care

Homemaking - Housekeeping Hour Home

HOMHourly Personal Support Home Care

Homemaking - Personal Support Hour Home

HOMHourly Personal Support Residential Hospice

Homemaking - Personal Support Hour

Residential Hospice

HOMVisit Homemaking - Combined home care

Combined Personal Support and Housekeeping Visit Home

HOMVisit Homemaking - Housekeeping home care

Homemaking - Housekeeping Visit Home

HOMVisit Homemaking - Respite home care

Homemaking - Caregiver Respite Visit Home

HOMVisit Personal Support home care

Homemaking - Personal Support Visit Home

LAB Visit Lab home care Visit HomeMOW Meals on Wheels CCAC Visit Home

NPHourly Nurse Practitioner home care Hour Home

NPVisit Nurse Practitioner home care Visit Home

NUR Hourly nursing home care Hour Home

NURShift nursing combined therapy & nursing day clinic Hour

Combined Day Clinic

NUR

Shift nursing combined therapy & nursing day/night clinic Hour


NUR Shift nursing home care Hour Home

NURShift nursing nursing only day clinic Hour

Nursing Day Clinic

NUR Shift Nursing Palliative Home Palliative Hour Home

Date: May 19, 2010 44

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Service

Type


Delivery

Service Location

CareNUR Shift nursing phone call Hour Phone

NURShift nursing primary care practice Hour

Primary Care Practice

NURShift Nursing Residential Hospice Hour

Residential Hospice

NURVisit nursing combined therapy & nursing day clinic Visit

Combined Day Clinic

NUR

Visit nursing combined therapy & nursing day/night clinic Visit


NURVisit nursing Continence home care

Nursing - Continence Visit Home

NUR Visit nursing home care Visit HomeNUR Visit nursing IV home care Nursing - IV Visit Home

NURVisit nursing nursing only day clinic Visit

Nursing Day Clinic

NURVisit Nursing Palliative Home Care Palliative Visit Home

NUR Visit nursing phone call Visit Phone

NURVisit nursing primary care practice Visit

Primary Care Practice

NURVisit nursing Wound Care home care

Nursing - Wound Care Visit Home

NUT Hourly dietician home care Hour HomeNUT Visit dietician phone call Visit Phone

NUTVisit dietician combined nursing & therapy day clinic Visit

Combined Day Clinic

NUT

Visit dietician combined nursing & therapy day/night clinic Visit


NUT Visit dietician home care Visit Home

NUTVisit Dietician Residential Hospice Visit

Residential Hospice

NUTVisit dietician therapy only day clinic Visit

Therapy Day Clinic

OT Visit OT phone call Visit Phone

OTVisit OT combined nursing & therapy day clinic Visit

Combined Day Clinic

OT Visit OT combined nursing & Visit Combined

Date: May 19, 2010 45

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Service

Type


Delivery

Service Location

therapy day/night clinic Day/Night ClinicOT Visit OT home care Visit HomeOT Visit OT home care hourly Hour Home

OT Visit OT Residential Hospice VisitResidential Hospice

OT Visit OT therapy only day clinic VisitTherapy Day Clinic

PAS Visit Pastoral Care home care Visit Home

PHAHourly Pharmacy Consultation home care Hour Home

PHAVisit Pharmacy Consultation home care Visit Home

PHY Visit Physician home care Visit Home

PHYVisit Physician Palliative Home Care Palliative Visit Home

PM Visit paramedical Visit Home

PSMPain & Sympton Mgmt phone call Visit Phone

PSMVisit Pain & Sympton Mgmt home care Visit Home

PSY Visit Psychologist home care Visit HomePT Hourly PT home care Hour Home

PTVisit PT combined nursing & therapy day clinic Visit

Combined Day Clinic

PTVisit PT combined nursing, therapy day/night clinic Visit


PT Visit PT home care Visit HomePT Visit PT phone call Visit Phone

PTVisit PT Pulmonary Rehab Home Care

PT - Pulmonary Rehab Visit Home

PT Visit PT Residential Hospice VisitResidential Hospice

PT Visit PT therapy only day clinic VisitTherapy Day Clinic

RT Hourly RT home care Hour Home

RTVisit RT combined nursing, therapy day clinic Visit

Combined Day Clinic

RTVisit RT combined nursing, therapy day/night clinic Visit


RT Visit RT home care Visit Home

Date: May 19, 2010 46

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Service

Type


Delivery

Service Location

RT Visit RT Residential Hospice VisitResidential Hospice

RT Visit RT therapy only day clinic VisitTherapy Day Clinic

SH Supportive Housing Visit HomeSP Hourly speech home care Hour Home

SP Hourly speech therapy clinic HourTherapy Day Clinic

SPVisit Communicate Device Assistant Home Care

Speech - Communicative Device Assistant Visit Home

SPVisit speech augmentative communication home care

Speech - Augmentative Communication Visit Home

SPVisit speech combined nursing, therapy day clinic Visit

Combined Day Clinic

SP

Visit speech combined nursing, therapy day/night clinic Visit


SP Visit speech home care Visit HomeSP Visit speech phone call Visit Phone

SPVisit speech Residential Hospice Visit

Residential Hospice

SPVisit speech therapy only day clinic Visit

Therapy Day Clinic

SW Hourly social work home care Hour Home

SWVisit social work combined nursing, therapy day clinic Visit

Combined Day Clinic

SW

Visit social work combined nursing, therapy day/night clinic Visit


SW Visit social work home care Visit HomeSW Visit social work phone call Visit Phone

SWVisit social work Residential Hospice Visit

Residential Hospice

SW Visit social work therapy clinic VisitTherapy Day Clinic

TRANS Transportation home care Visit Home

School Referrals

Date: May 19, 2010 47

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Service

Type


Delivery

Service Location

ENT Visit ENT private/home school VisitPrivate/Home School

HOMHourly Personal Support Private/Home School

Homemaking - Personal Support Hour

Private/Home School

NURHourly nursing private/home school Hour

Private/Home School

NUR Hourly nursing public school HourPublicly Funded School

NURShift nursing private/home school Hour

Private/Home School

NUR Shift nursing public school HourPublicly Funded School

NURVisit nursing private/home school Visit

Private/Home School

NUR Visit nursing public school VisitPublicly Funded School

NUTHourly dietician private/home school Hour

Private/Home School

NUT Hourly dietician public school HourPublicly Funded School

NUTVisit dietician private/home school Visit

Private/Home School

NUT Visit dietician public school VisitPublicly Funded School

OT Hourly OT private/home school HourPrivate/Home School

OT Hourly OT public school HourPublicly Funded School

OT Visit OT private/home school VisitPrivate/Home School

OT Visit OT public school VisitPublicly Funded School

PT Hourly PT private/home school HourPrivate/Home School

PT Hourly PT public school HourPublicly Funded School

PT Visit PT private/home school VisitPrivate/Home School

PT Visit PT public school VisitPublicly Funded School

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Service

Type


Delivery

Service Location

SPHourly speech private/home school Hour

Private/Home School

SP Hourly speech public school HourPublicly Funded School

SPVisit speech private/home school Visit

Private/Home School

SP Visit speech public school VisitPublicly Funded School

Date: May 19, 2010 49

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5.Appendix C - ISO 639-2 Language Codes

ValueCode ISO 639-2

Afar AARAbkhazian ABKAchinese ACEAcoli ACHAdangme ADAAdyghe ADYAfrihili AFHAfrikaans AFRAfro-Asiatic (Other) AFAAinu AINAkan AKAAkkadian AKKAlbanian SQIAleut ALEAlgonquian Languages ALGAltaic (Other) TUTAmharic AMHAngika ANPApache Languages APAArabic ARAAramaic ARCArapaho ARPAraucanian ARNArawak ARWArgonese ARGArmenian HYEAromanian RUPArtificial (Other) ARTAssamese ASMAsturian ASTAthapascan Languages ATHAustralian Languages AUS

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ValueCode ISO 639-2

Austronesian (Other) MAPAvaric AVAAvestan AVEAwadhi AWAAymara AYMAzerbaijani AZEBalinese BANBaltic (Other) BATBaluchi BALBambara BAMBamileke Languages BAIBanda BADBantu (Other) BNTBasa BASBashkir BAKBasque EUSBatak (Indonesia) BTKBeja BEJBelarusian BELBemba BEMBengali BENBerber (Other) BERBhojpuri BHOBihari BIHBikol BIKBini BINBislama BISBlin BYNBokmål, Norwegian NOBBosnian BOSBraj BRABreton BREBuginese BUGBulgarian BUL

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ValueCode ISO 639-2

Buriat BUABurmese MYACaddo CADCantonese QYUCarib CARCatalan CATCaucasian (Other) CAUCebuano CEBCeltic (Other) CELCentral American Indian (Other) CAIChagatai CHGChamic Languages CMCChamorro CHAChechen CHECherokee CHRCheyenne CHYChibcha CHBChichewa NYAChinese ZHOChinook Jargon CHNChipewyan CHPChoctaw CHOChuukese CHKChuvash CHVClassical Nepal Bhasa NWCCoptic COPCornish CORCorsican COSCree CRECreek MUSCreoles And Pidgins (Other) CRPCreoles And Pidgins, English-Based (Other)

CPE

Creoles And Pidgins, French-Based (Other)

CPF

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ValueCode ISO 639-2

Creoles And Pidgins, Portuguese-Based (Other)

CPP

Crimean Tatar CRHCroatian HRVCushitic (Other) CUSCzech CESDakota DAKDanish DANDargwa DARDari PRSDayak DAYDelaware DELDhivehi DIVDinka DINDogri DOIDogrib DGRDravidian (Other) DRADuala DUADutch NLDDyula DYUDzongkha DZOEastern Frisian FRSEfik EFIEgyptian (Ancient) EGYEkajuk EKAElamite ELXEnglish ENGErzya MYVEsperanto EPOEstonian ESTEwe EWEEwondo EWOFang FANFanti FAT

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ValueCode ISO 639-2

Faroese FAOFijian FIJFilipino; Pilipino FILFinnish FINFinno-Ugrian (Other) FIUFon FONFrench FRAFriulian FURFulah FULGa GAAGaelic GLAGallegan GLGGanda LUGGayo GAYGbaya GBAGeez GEZGeorgian KATGerman DEUGermanic (Other) GEMGikuyu KIKGilbertese GILGondi GONGorontalo GORGothic GOTGrebo GRBGreek ELLGuarani GRNGujarati GUJGwich'in GWIHaida HAIHaitian Creole HATHausa HAUHawaiian HAWHebrew HEB

Date: May 19, 2010 54

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ValueCode ISO 639-2

Herero HERHiligaynon HILHimachali HIMHindi HINHiri Motu HMOHittite HITHmong HMNHungarian HUNHupa HUPIban IBAIcelandic ISLIdo IDOIgbo IBOIjo IJOIloko ILOInari Sami SMNIndic (Other) INCIndo-European (Other) INEIndonesian INDIngush INHInterlingua (International Auxiliary Lang. Assoc.)

INA

Interlingue ILEInuktitut IKUInupiaq IPKIranian (Other) IRAIrish GLEIroquoian Languages IROItalian ITAJapanese JPNJavanese JAVJudeo-Arabic JRBJudeo-Persian JPRKabardian KBD

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ValueCode ISO 639-2

Kabyle KABKachin KACKalaallisut KALKalmyk XALKamba KAMKannada KANKanuri KAUKarachay-Balkar KRCKara-Kalpak KAAKarelian KRLKaren KARKashmiri KASKashubian CSBKawi KAWKazakh KAZKhasi KHAKhmer KHMKhoisan (Other) KHIKhotanese KHOKimbundu KMBKinyarwanda KINKirghiz KIRKlingon TLHKomi KOMKongo KONKonkani KOKKorean KORKosraean KOSKpelle KPEKru KROKumyk KUMKurdish KURKurukh KRUKutenai KUT

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ValueCode ISO 639-2

Kwanyama KUALadino LADLahnda LAHLamba LAMLao LAOLatin LATLatvian LAVLezghian LEZLimburgish LIMLingala LINLithuanian LITLojban JBOLow German NDSLower Sorbian DSBLozi LOZLuba-Katanga LUBLuba-Lulua LUALuiseno LUILule Sami SMJLunda LUNLuo (Kenya And Tanzania) LUOLushai LUSLuxembourgish LTZMacedonian MKDMadurese MADMagahi MAGMaithili MAIMakasar MAKMalagasy MLGMalay MSAMalayalam MALMaltese MLTManchu MNCMandar MDR

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ValueCode ISO 639-2

Mandarin QCMMandingo MANManipuri MNIManobo Languages MNOManx GLVMaori MRIMarathi MARMari CHMMarshall MAHMarwari MWRMasai MASMayan Languages MYNMende MENMicmac MICMinangkabau MINMirandese MWLMiscellaneous Languages MISMohawk MOHMoksha MDFMoldavian MOLMongo LOLMongolian MONMon-Khmer (Other) MKHMossi MOSMultiple Languages MULMunda Languages MUNNahuatl NAHNauru NAUNavajo NAVNdonga NDONeapolitan NAPNepal Bhasa NEWNepali NEPNias NIA

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ValueCode ISO 639-2

Niger-Kordofanian (Other) NICNilo-Saharan (Other) SSANiuean NIUN'Ko NQONo linguistic content ZXXNogai NOGNorse, Old NONNorth American Indian (Other) NAINorth Ndebele NDENorthern Frisian FRRNorthern Sami SMENorthern Sotho NSONorwegian NORNorwegian Nynorsk NNONubian Languages NUBNyamwezi NYMNyankole NYNNyoro NYONzima NZIOccitan OCIOjibwa OJIOld Church Slavonic CHUOriya ORIOromo ORMOsage OSAOssetic OSSOtomian Languages OTOPahlavi PALPalauan PAUPali PLIPampanga PAMPangasinan PAGPapiamento PAPPapuan (Other) PAA

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ValueCode ISO 639-2

Persian FASPhilippine (Other) PHIPhoenician PHNPohnpeian PONPolish POLPortuguese PORPrakrit Languages PRAPunjabi PANPushto PUSQuechua QUERaeto-Romance ROHRajasthani RAJRapanui RAPRarotongan RARRomance (Other) ROARomanian RONRomany ROMRundi RUNRussian RUSSalishan Languages SALSamaritan Aramaic SAMSami Languages SMISamoan SMOSandawe SADSango SAGSanskrit SANSantali SATSardinian SRDSasak SASScots SCOSelkup SELSemitic (Other) SEMSerbian SRPSerer SRR

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ValueCode ISO 639-2

Shan SHNShona SNASichuan Yi IIISicilian SCNSidamo SIDSign Languages SGNSiksika BLASindhi SNDSinhalese SINSino-Tibetan (Other) SITSiouan Languages SIOSkolt Sami SMSSlave (Athapascan) DENSlavic (Other) SLASlovak SLKSlovenian SLVSogdian SOGSomali SOMSonghai SONSoninke SNKSorbian Languages WENSouth American Indian (Other) SAISouth Ndebele NBLSouthern Altai ALTSouthern Sami SMASouthern Sotho SOTSpanish SPASranan Togo SRNSukuma SUKSumerian SUXSundanese SUNSusu SUSSwahili SWASwati SSW

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ValueCode ISO 639-2

Swedish SWESwiss German GSWSyriac SYRTagalog TGLTahitian TAHTai (Other) TAITajik TGKTamashek TMHTamil TAMTatar TATTelugu TELTereno TERTetum TETThai THATibetan BODTigre TIGTigrinya TIRTimne TEMTiv TIVTlingit TLITok Pisin TPITokelau TKLTonga (Nyasa) TOGTonga (Tonga Islands) TONTsimshian TSITsonga TSOTswana TSNTumbuka TUMTupi languages TUPTurkish TURTurkmen TUKTuvalu TVLTuvinian TYVTwi TWI

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ValueCode ISO 639-2

Udmurt UDMUgaritic UGAUkrainian UKRUmbundu UMBUndetermined UNDUpper Sorbian HSBUrdu URDUyghur UIGUzbek UZBVai VAIVenda VENVietnamese VIEVolapuk VOLVotic VOTWakashan Languages WAKWalamo WALWalloon WLNWaray WARWasho WASWelsh CYMWestern Frisian FRYWolof WOLXhosa XHOYakut SAHYao YAOYapese YAPYiddish YIDYoruba YORYupik Languages YPKZande ZNDZapotec ZAPZazaki ZZAZenaga ZENZhuang ZHA

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ValueCode ISO 639-2

Zulu ZULZuni ZUN

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Service Offer and Service Referral Format...

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