Service Line Costing Project ‘comparing apples with apples’

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Service Line Costing Service Line Costing Project Project ‘comparing apples with apples’

Transcript of Service Line Costing Project ‘comparing apples with apples’

Service Line Costing ProjectService Line Costing Project‘comparing apples with apples’

BackgroundBackground

White Paper changes are bringing all costs under scrutiny

DoH were keen to have a means for the NHS to understand the value of internally provided health informatics services

DoH adopted three initiativeso BIPo ‘What does a good service provider look like?’o Service Line Costing Project

Objectives of the Service Line Objectives of the Service Line Costing ProjectCosting Project

Initiallyo To build a generic Cost Model to enable all NHS health

informatics providers to compare the cost of their services with NHS peers

o For the ‘private’ use of HiBC members Now to support White Paper intervention

o To inform future health informatics guidanceo To enable the NHS to set benchmarked costs based on

best practice providerso To enable CIOs/DFs to see ‘at a glance’ whether their

health informatics provider is efficiento Focus on ICT services as a common denominator

Building the ModelBuilding the Model

Based on South Staffs HIS Cost Model and cost evaluation work in Sussex HIS

Pilot group formedo Sandwell PCTo South Devon HISo South Staffs HISo Sussex HISo The HISo Wirral HIS

Best fit approach

Best Fit ApproachBest Fit ApproachThe ConundrumThe Conundrum

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Area Served / Rurality

Not relevant Size of service Range of services Historical quirks

Best Fit ApproachBest Fit ApproachThe SolutionThe Solution

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Contextual description

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Gold

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BronzeService

Bandings

Services To Be ModelledServices To Be Modelled

ICT support: o Service Desk call loggingo 1st line supporto 2nd line supporto 3rd line supporto Project Dayso Preventative maintenance

Service Bandings Contextual information on rated HIS’

Type and size of organisations served Area served

Current StatusCurrent Status

Version 1.0 is now complete Trialled by pilot group Wider trial (1) with Trusts in Yorkshire and

Humber StHA underway Launch of wider trial (2) with HiBC

members using ‘BIP rules’ Urgent need for meaningful data to support

DoH work

IssuesIssues

Understanding the concept of a ‘best fit’ model

Completing the model properlyCheck summing the cost data‘Executive page’Engagement

PausePause

Cost Model: Cover SheetCost Model: Cover Sheet

Cost Model: SummaryCost Model: Summary

Cost Model: ActivityCost Model: Activity

Cost Model: CostsCost Model: Costs

Cost Model: Service LevelCost Model: Service LevelIntroductionIntroduction

Cost Model: Service LevelCost Model: Service LevelService Metrics DefinitionsService Metrics Definitions

Cost Model: Service LevelCost Model: Service LevelAssessment TableAssessment Table

Cost Model: Service LevelCost Model: Service LevelBandingsBandings

Cost Model: HIS TypeCost Model: HIS Type