Service Integration Guide for IBM Cloud Marketplace Providers · 2016-10-21 · For Bluemix...

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© 2014 IBM Corporation Service Integration Guide for IBM Cloud Marketplace Providers John Teoh & Dominique Vernier 06/17/2015 IBM Confidential

Transcript of Service Integration Guide for IBM Cloud Marketplace Providers · 2016-10-21 · For Bluemix...

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© 2014 IBM Corporation

Service Integration Guide for IBM Cloud Marketplace Providers John Teoh & Dominique Vernier 06/17/2015

IBM Confidential

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Introduction and Overview

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Comprehensive catalog including both IBM and 3rd party offerings and supported by multi-billion dollar investments:

- Biz (line of business) features hundreds of world class applications in SaaS portfolio

- Dev (developer) supports traditional application styles (patterns) and new application styles (composable services/Bluemix)

- Ops (IT operations) features SoftLayer’s high performance infrastructure services

Purpose built Solutions (e.g., Mobile, DevOps) help you navigate the catalog

Enables customers to discover and experiment with a broad portfolio of offerings in a consistent way

http://ibm.com/marketplace/cloud http://www.ibm.com/cloud-computing/us/en/partner-landing.html

Partner

Join-now:

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Frequently Asked Questions As Partners Think About Service Integration

• I have a product/service that I want to sell on the IBM Cloud Marketplace. How do I begin to list my service in your catalog?

• I’m currently running or will run my service on SoftLayer. What do I need to do to integrate my service into the marketplace?

• When a customer buys my service on the marketplace, what do I need to do to provision the service for the customer?

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2

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How to list my service in your catalog?

I. Decide to use the download or Web App fully integrated listing type

II. Plan and enter marketing profile and features

III. Plan and enter pricing plans

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What do I need to list a download listing for my service in the marketplace? I. Simply complete the download

listing forms in the marketplace

II. Comply with export compliance. Reference section G and links to US Department of Commerce in this doc: Business Partner Policies

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What do I need to do to integrate my service into the marketplace? I. Add a web app product

II. Decide if single user or multi-user usage model

III. Develop endpoints to manage subscription lifecycle

IV. Provision software or service

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Controller

Partner Service Deployment

Service Orchestrator (Package, Deploy & Manage SW/Service)

Marketplace

IBM & Partner Services

“Buy”

Business Support

Services (BSS)

Service Orchestration

SaaS SW Image

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The marketplace acts as an OpenID 2.0 provider to support single sign-on for

applications. To support single sign-on, your applications need to act as OpenID

consumers.

Login URL is an endpoint that redirects users to your product login page.

OpenID Realm is optional: For OpenID authentication requests from unknown

consumers, Marketplace will prompt users with a confirmation message asking if they

want to log into the site.

When user places a new order, the marketplace notifies your service via

Subscription Create Notification URL.

When user changes from one pricing plan to another, the marketplace

notifies your service about the plan change.

When user cancels a service subscription, the marketplace notifies

your service about the cancellation.

When there is a status change, e.g. when free trial expires, marketplace notifies you.

When UPCOMING_Invoice is checked, you will be reminded to send in metered data

for billing.

Subscription Add-on Event flow is created when user buys an add-on on

top of a pricing edition.

For Bluemix integration, this notification is used to carry the Cloud

Foundry payload e.g. cf create-, bind-, unbind-, delete-service from

Bluemix

IBM Confidential

OAuth provides authorization for all Marketplace APIs and validates if the

request is coming from your marketplace service

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Marketplace Integration Endpoints

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RES

T A

PI

OAuth authorize

Fetch Event data Product

Actions

Marketplace 3

4

5

6

7

1

Partner Product

Events

“Buy”

Customer

Products Listing

End

po

int

XML/JSON

XML

Return Response

“Subscription Create/Order”

Notification

Integration Flow

2

Event object generated

https://www.xxmarketplacexx.com/api/integration/v1/events/dummyOrder

Subscription_Order

Subscription_Change

Subscription_Notice

Subscription_Cancel

Addon_Order

<consumer key/secret>

<consumer key/secret>

- Create account or

register user.

- Deploy resources

required on

Softlayer

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Introducing Service Controller Integration Tool

─ Optional tool for partners to

use to simplify service

integration

─ Java based tool requiring

small footprint (1 VM, App

Svr and DB Svr)

─ Deploys software images

and services on SL

─ Automates provisioning

management on partner or

customer SL account

─ Reduces integration errors

via automation with

systematic step-by-step

implementation process

─ Maintains security and

validates each user request

between the marketplace

and the service

Marketplace Listings

Orchestration via Service Controller

“Buy”

User

Partner Enablement

Team

Browse, Buy & Use Services

Provision images

SoftLayer BMs

Service Controller VM

Tomcat VM

SoftLayer VMs

Services

Service Controller Deeper Look

IBM Confidential

CDN

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Each marketplace service can have one or more Editions (i.e., pricing plans) and each Edition can have one of the following 4 Revenue Models

Editions and Revenue Models

Pre-configured mode

Custom mode

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Support flat rate and usage pricings

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Common Partner Deployment Use Cases

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• Partner delivers free trial, multi-tenant SaaS, software/service for Bluemix, from their SoftLayer environment

• Partner has full control of the software and environment, freedom to choose which SoftLayer location and VLANs for deployment

• Partner manages the software and infrastructure endpoints

• Partner delivers software directly into

customer’s SoftLayer environment

• Partner wants the customer to have the

option to choose which SoftLayer location

and VLANs to deploy software

• Customer manages the software and

infrastructure endpoints

Partner SL Account (UC1) Customer SL Account (UC2)

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IBM Marketplace – Bluemix Integration Overview

I. Bluemix leverages IBM Cloud Marketplace master catalog listing to publish the same product and pricing plans in Bluemix

II. A service broker/gateway is in place to connect between Marketplace and Bluemix

III. Bluemix subscription activities flow through marketplace so service can listen to the same consistent endpoint

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Controller

Partner Service Deployment

Service Orchestrator (Package, Deploy & Manage SW/Service)

Marketplace

IBM & Partner Services

“Buy”

Business Support

Services (BSS)

Service Orchestration

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Marketplace - Bluemix Integration

Bluemix Catalog

Catalog

4 CF Calls B

M-M

P B

roke

r

SSO

Svc

Service Endpoints

BM Sub-Marketplace

Svc

Main Marketplace

Svc

BM

Pro

xy

Service Controller

Bluemix Users

Marketplace - Bluemix Integration Process Overview

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Marketplace - Bluemix Integration Details

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Bluemix

Catalog

4 CF Calls

SOFTLAYER

BM

-MP

Bro

ker

Bluemix

Users SSO

(12) IBM: Create a new partner account (13) IBM: Refresh Bluemix Catalog • Run

update_service_broker for new/update offering in private mode

(14) IBM: Tag as IBM 3rd party offering

Svc

(7) IBM: Set BM category tag (need input from partner? Or pull from MP tag) (8) IBM: Request to add to BM sub-mp for specific location (Dallas, London, etc) One time (9) Partner: Partner approves add (one time only) (10) IBM: Add button - Network publish to BM marketplace (11) IBM: Notify BM team

(1) Create Marketplace catalog entry w/ product info & pricing (2) Complete prereq fields and BM enablement steps in : BM Integration Select Edition-based (non-app bindable) or Add-on (app bindable) based option . Note: Bluemix does not support Interactive Page/Additional product settings. Ignore CF extension pre-reqs, use Bluemix pre-reqs instead (3) Develop product endpoints to handle auth and subscription functions: Service Orchestration Package (Password avail. upon contract signing) (5) Complete publishing offering in marketplace 6) IBM: Review to • Approve/reject (new/update) • Assign/update marketplace

settings

Service Endpoints

(4) Test listening to endpoints and take product actions

(15) Partner: Test product responses to user’s CF subscription calls. If Add-on bind intg is needed, test: cf create-service -> MP create + Addon create cf bind-service -> MP addon bind cf unbind-service -> MP addon unbind cf delete-service -> MP addon delete (16) IBM: Verify dashboard_URL created by provision works (optional if SSO is used) (17) IBM: BM approval team approves/rejects (18) IBM: Admin team makes offering public

BM Sub-Marketplace

Svc

Main Marketplace

Svc

BM

Pro

xy

Service Controller

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Document Resources

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Document / Link Description

Vendor guide http://docs.marketplace.ibmcloud.com/files/vendorguide.pdf

Service orchestration package https://developer.ibm.com/marketplace/docs/vendor-guide/downloads/

Password required

Marketplace API overview http://info.appdirect.com/api/docs

Integrating with Bluemix https://developer.ibm.com/marketplace/docs/vendor-guide/integrating-bluemix/

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Demo

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Common Marketplace

Controller

Partner Services

REST Endpoint for Marketplace Integration

“Try or Buy”

Customer

Service Provider

(IBM or BP)

Browse, Buy & Use Services

Common Business Support Services

(BSS)

Manage Service

Service Virtual Machines

Pro

vid

e S

erv

ice

Provision

• Goal: Using service controller framework to accelerate

partner service integration

• Provide guidance to help jumpstart service providers in

integrating their service with marketplace APIs

• Show how to use the controller to handle and interact

with requests/events coming from the marketplace

• Provisions resources to customer SL account

SoftLayer Tomcat Image Tomcat + MySQL n-tier App Deployment

Tomcat VM Tomcat VM MySQL VM

DNS

Shared SL

Svc

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Backup

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Integration Endpoints

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Standard Service Controller Framework

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Common Marketplace

Controller / Service Provider

Partner Services

REST Endpoint for Marketplace Integration

“Buy”

Customer

Service Provider

(IBM or BP)

Browse, Buy & Use Services

Marketplace Common Business Support Services

(BSS)

Manage Service

Pro

vid

e S

erv

ice

Provision service

Does your service require SL resources to be dynamically provisioned

for each new user or connecting all users to already provisioned

running service resources???

Service Resources e.g. Virtual Machines

SL DNS

Service

• Use Case: Leverage service controller framework

(Sample Java methods) to accelerate partner service

integration and manage SL resources for basic

integration

• Jumpstart service providers in integrating their service

with marketplace APIs

• Selection Criteria:

Use Service controller for basic integration.

Not intended for application packaging or

managing the lifecycle of application environment

including monitoring, backup/restore, auto-

scaling, etc

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Service Controller Deeper Look: The Framework Technically is…

1. A Java Web Application which runs on an Application Server (Tested on

WebSphere, Tomcat and Jetty).

2. A fully customizable application;

1. Service provider can provide their own business logic at different stage

of the request execution.

2. Service provider can provide the topology to deploy on IaaS e.g.

SoftLayer.

3. Service provider can decide which database to use for auditing.

3. Managing authentication between the marketplace and the controller.

4. A marketplace emulator application which allows you to test your controller

implementation locally.

5. A Developer's Guide.

6. A zip file which contains:

1. Scripts to download all Open Source dependencies.

2. Script to build the controller and generate the war file.

3. Script to build the marketplace emulator.

4. The javadoc.

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Service Controller Deeper Look: Service Controller Component Model

Listener component:

Listens to the request from the cloud marketplace e.g. REST

API and dispatches the request after authentication to the

handler component. Separating the Listener component from

the Handler component allows for asynchronous

communication and request buffering for performance.

Authentication component:

Checks the authorization and authentication for a given

request.

AccountID component:

Generates the unique accountID for service instance creation.

As the Controller deals with only one subscription per user, the

unique accountID is used to identify the user for a particular

service. Also, it keeps track and manages the resources used

to provide the service to the user.

Topology component:

Provides a way to describe the organization of the resources needed for a

given service. Resources can be either IT IaaS, PaaS or SaaS or non-IT

generic services. The topology describes the characteristics of resources,.

e.g. infrastructure characteristics include CPU, MEM, Storage along with

the service configuration scripts needed to run on each VM after

deployment.

Handler component:

Receives the request from the listener, validates it and then executes it.

The validation will be the first action, if the validation does not pass, an

error message will be returned to the listener as response for the request.

It retrieves information from the Topology and AccountID components in

order to know what to do. Service providers have the opportunity to run

custom code/script and interact before and after the deployment.

Audit component:

The audit component will record the origin, timestamp and status of all

requests .

BSS component:

The handler updates BSS component with usage metrics about the

deployed service in order to generate billing and invoice information. 22

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Service Controller: Service Pre-requisites

1. Service event_type: a) Subscribe: Subscribe to a pricing edition and deploy service with service

controller

b) Unsubscribe: Unsubscribe from a pricing edition and remove service with service

controller

2. A service description id:

a) Reference the type of service that needs to be provided. E.g. the offering plan the

user selects

b) Description includes service name, unique edition code, add-on code, etc

3. ServiceTrackingID:

a) Generates the unique ID (UUID) to track service resources. The tracking is

needed to deallocate the right resources from the service.

4. Controller deployment pre-reqs:

a) Install maven client on client machine

b) Install Java 1.8, Tomcat or another application server, DB on a light-weight VM

server

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Service Controller Flow Click here

for clarity

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Service Controller Flow (contd')

All requests follow the same flow of steps below, only the step 7 differs: 1. The request from the marketplace to controller is authenticated using Oauth implementation.

2. The details of the request is retrieved.

3. The request is sent to the dispatcher.

4. The dispatcher audits the request for future tracking.

5. Additional Authentication/Authorization against the user and account resource allocation, as needed.

6. The dispatcher select the correct handler. Each handler executes the following steps:

i. i) validate the request.

ii. ii) execute business logic before executing the request.

iii. iii) execute the request.

iv. iv) execute business logic after the request execution.

v. v) Update the BSS.

7. The implementation of the above is done on the different handler types.

Our implementation has handler out of the box to subscribe/unsubscribe PaaS services on Softlayer, Cloudify and

CloudFoundry. Depending on the cloud target, the needed topology is provided in an adapted form.

Softlayer: An JSON represents configuration for resources to be deployed and the service specific scripts to be

launched.

CloudFoundry: A buildpack to deploy.

Cloudify: A recipe to deploy.

Processing errors are sent back to the marketplace.

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Service Controller: Sample Use Case 1

The ISV service provider would like to deliver a solution based on SaaS solution which is already

deployed on SoftLayer.

1.The ISV creates a new product in the IBM Cloud marketplace.

2.The ISV defines at the minimum the subscription and cancel URL endpoints.

3.The ISV implements the handlers (Java) to make the service available.

1. The following hook methods exist: validate, beforeHandler, handler, afterHandler,

updateBSS and progress. The ISV can put his own business logic in each of them.

4.The ISV configure and install the service controller.

5.The controller will:

1. Capture each request and:

1. Verify if the request was sent from the marketplace using OAuth.

2. Automatically call the correct handlers.

2. Provide an audit trail table.

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Service Controller: Sample Use Case 2

The ISV service provider would like to deliver a solution based on VM containing Tomcat and

another containing MySQL on Softlayer.

1.The ISV creates a new product in the IBM Cloud marketplace.

2.The ISV defines at the minimum the subscription and cancel API URL endpoints.

3.The ISV configures and installs the service controller.

4.The controller will (in addition to the actions in Sample Use Case 1):

1. Capture the subscription request and:

1. Automatically deploy the Tomcat and MySQL VMs.

2. Make available the IP address of the MySQL VM on the Tomcat VM

3. Make available additional service specific parameters to configure on each VM

4. Launches on each VM the necessary scripts to install/configure the ISV application.

5. Potentially add a DNS entry to access the Tomcat environment.

2. Capture the cancel request and:

1. Uniquely identify the user’s environment

2. Decommission the full environment.

3. Delete the DNS entry.

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Service Controller: The Results

1. A service a) Is deployed on a chosen platform: Our current implementation integrates with

SoftLayer, CloudFoundry and Cloudify.

b) The capability to manage this service through different events.

2. An Audit trail a) Allowing to audit all requests and their corresponding statuses.

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Controller Flow

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IBM Cloud partner

MP (Marketpla

ce )

MySQL Service

Clo

ud

Fo

un

dry

Gat

eway

/ S

ervi

ce

Bro

ker

IBM BlueMix IBM Cloud Marketplace

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Bluemix-MP Service Broker - SSO Flow

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Deploying Software and Services to SoftLayer from Marketplace

Deploying software – traditional customer owned and managed IT

–Customer selects software product from the marketplace – ISV supplies software – ISV deploys software –Customer owns SoftLayer account and resources –Customer manages the software and other resources

–3Q: ISV owns the deployment service (service controller) –Future: IBM provides the deployment service as a multi-tenant service for providers

Deploying a service – as a service, provider owned and managed IT

–Customer selects service from the marketplace – ISV/provider supplies software – ISV/provider deploys software – ISV/provider owns SoftLayer account and resources – ISV/provider manages the software and other resources

–3Q: ISV owns the deployment service (service controller) –Future: IBM provides the deployment service as a multi-tenant service for providers

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How will IBM and Business Partners handle commerce? Commercial model will follow established marketplace models.

- IBM will invoice the customer and collect payment.

- Different options for metering and billing, including support for complex metering by taking metering information from the Business Partner as part of the regular billing cycle.

- IBM retains a royalty.

- Business Partners will be responsible for their costs of delivery, including infrastructure.

Business Partners continue to establish and maintain direct relationships with customers.

Business Partners must ensure their services meet production SLAs with production level support.

First commercial capability launched in Q3 2-14, supporting US transactions with credit cards. Additional functionality will be provided in successive upgrades, including support for non-US transactions.

Will support US federal government requirements for usage by federal users in 2015.

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Each marketplace service can have one or more Editions (i.e., pricing plans)

Each Edition can have one of the following Revenue Models - Free - One time - Recurring - Tiered

All business partners must offer at least one priced edition, with a 30 day trial period.

One time services are charged upon checkout. Any download service (e.g., pattern, image) must be set up as a One time service.

Recurring services can be charged per day or per month. Partial day or partial month usage counts as a full day or month, respectively.

Tiered services can combine multiple one time and recurring charges.

Metered services (e.g., “$/user”) provide the most flexibility. Your service provides the usage data, and IBM Cloud marketplace performs the calculations and billing. Most common units of measurement are supported.

All priced plans can have a setup fee.

Editions and Pricing

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To Sign up for the free trial, please visit:

http://www.softlayer.com/info/free-cloud

To sign up to become referral partners, please visit:

http://www.softlayer.com/referral-program

If you’d like to become part of the Solution & Services Provider Program

(AKA Reseller Program). Please contact: Stella Clary at [email protected]

SoftLayer Sign-up

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