Service Concept: Auto Backup for the Comfort Panels

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Service Concept: Auto Backup for the Comfort Panels WinCC (TIA Portal) V12

Application Description May 2013

2 Servicekonzept Comfort Panels

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Siemens Industry Online Support This document is an article from the Siemens Industry Online Support. The following link leads you to the download page for this document: http://support.automation.siemens.com/WW/view/en/68373729 Caution: The functions and solutions described in this article confine themselves to the realization of the automation task predominantly. Please take into account furthermore that corresponding protective measures have to be taken up in the context of Industrial Security when connecting your equipment to other parts of the plant, the enterprise network or the Internet. Further information can be found under the Entry ID 50203404. http://support.automation.siemens.com/WW/view/en/50203404

http://support.automation.siemens.com/WW/view/de/%3cBeitrags-Nr%3e

http://support.automation.siemens.com/WW/view/de/50203404

Servicekonzept Comfort Panels V1.0, Entry ID: 68373729 3

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SIMATIC Comfort Panels Service Concept

Task 1

Solution 2

Using the Service Concept

3 Service and Serial Commissioning

4

Related Literature 5

History 6

Warranty and Liability


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Warranty and Liability

Note The Application Examples are not binding and do not claim to be complete regarding the circuits shown, equipping and any eventuality. The Application Examples do not represent customer-specific solutions. They are only intended to provide support for typical applications. You are responsible for ensuring that the described products are used correctly. These application examples do not relieve you of the responsibility to use sound practices in application, installation, operation and maintenance. When using these Application Examples, you recognize that we cannot be made liable for any damage/claims beyond the liability clause described. We reserve the right to make changes to these Application Examples at any time without prior notice. If there are any deviations between the recommendations provided in these application examples and other Siemens publications – e.g. Catalogs – the contents of the other documents have priority.

We do not accept any liability for the information contained in this document. Any claims against us – based on whatever legal reason – resulting from the use of the examples, information, programs, engineering and performance data etc., described in this Application Example shall be excluded. Such an exclusion shall not apply in the case of mandatory liability, e.g. under the German Product Liability Act (“Produkthaftungsgesetz”), in case of intent, gross negligence, or injury of life, body or health, guarantee for the quality of a product, fraudulent concealment of a deficiency or breach of a condition which goes to the root of the contract (“wesentliche Vertragspflichten”). The damages for a breach of a substantial contractual obligation are, however, limited to the foreseeable damage, typical for the type of contract, except in the event of intent or gross negligence or injury to life, body or health. The above provisions do not imply a change of the burden of proof to your detriment. Any form of duplication or distribution of these Application Examples or excerpts hereof is prohibited without the expressed consent of Siemens Industry Sector.

Preface


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Preface Objective of this application

The objective of this application is to present the new Service Concept of the Comfort Panel, and to explain what benefit you as the user have from it. The Service Concept of the Comfort Panel is a continuous automatic backup of all the process-relevant control panel data on a “SIMATIC HMI SD storage card”. In addition, further benefits of Service Concept are explained. The application is interesting for all those who • work in production • produce machine tools • work in plant engineering • do service

Main Contents of this Application Note The following main points are discussed in this application: • Presentation of the Service Concept • Step-by-step instruction for an automatic backup. • Replacing a defective control panel • Serial commissioning of the Comfort Panel as an application example. In this application, a “SIMATIC TP1200 Comfort Panel” is used as the HMI control panel.

Validity WinCC V12 (TIA Portal)

Table of Contents


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Table of Contents Warranty and Liability ................................................................................................. 4 Preface .......................................................................................................................... 5 1 Task ..................................................................................................................... 7

1.1 Overview .............................................................................................. 7 1.2 Overview of the automation tasks ........................................................ 8 1.2.1 Automation task 1 ................................................................................. 8 1.2.2 Automation task 2 ................................................................................. 9

2 Solution............................................................................................................. 10 2.1 Solution overview ............................................................................... 10 2.2 Advantages of the solution ................................................................. 11 2.3 Which files are saved automatically ................................................... 11 2.4 Description of the core functionality ................................................... 12 2.5 Required Hardware and software components .................................. 12 2.6 Supported control panels ................................................................... 13

3 Using the Service Concept ............................................................................. 14 3.1 General information ............................................................................ 14 3.2 Accepting the Service Concept .......................................................... 14 3.3 Application examples (scenarios) ...................................................... 15 3.4 Removing the system card safely ...................................................... 24 3.5 Transfer the backup file to the Panel ................................................. 26 3.6 Replace a defective control panel ...................................................... 29 3.7 Activating/deactivating the Service Concept with the control

panel ................................................................................................... 30 3.7.1 Deactivating the Service Concept with the control panel ................... 30 3.7.2 Activating the Service Concept with the control panel ....................... 32

4 Service and Serial Commissioning ................................................................ 33 4.1 Using the Service Concept for service purposes ............................... 33 4.2 Using the Service Concept for serial commissioning ......................... 33

5 Related Literature ............................................................................................ 34 6 History............................................................................................................... 34

1 Task 1.1 Overview


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1 Task 1.1 Overview

Introduction In practice it often happens that HMI control panels are damaged, for example by external influence, so that the machine or system parts cannot be operated any longer. In order to avoid expensive machine downtimes, the system operator should: 1. have a supply of replacement devices. 2. the configuration of every HMI control panel, including control panel data such

as network configurations etc. documented and stored. – Problem/reality

The implementation in practice is not possible without considerable administrative efforts.

3. have a PC including the software for transmitting the HMI configuration to the control panel. – Problem/reality

Usually there is not PC/laptop computer with the respective software. 4. have a qualified employee who knows about the

handling/maintenance/operation of HMI control panels. – Problem/reality

There is no qualified personnel who knows the software. No service technician available, or long waiting period before he is “on site”.

1 Task 1.2 Overview of the automation tasks


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1.2 Overview of the automation tasks In the following, two typical automation tasks are described, for which a solution is presented in the following chapter 2.

1.2.1 Automation task 1

The figure below provides an overview of the automation task. The touchscreen of the HMI control panel was damaged in such a way that it cannot be operated any longer and must be replaced by a new one. Figure 1-1

Requirements of the first automation task For the replacement of the control panel, the following has to be observed: • The configuration of the defective panel must be transferred one-to-one to the

defective panel. • All the control panel data, such as network configurations must be transferred

one-to-one. • The passwords used must be transferred one-to-one. • No other configuration software or other software should be required for the

project download. • It should be possible to have the replacement done by a shop floor electrician.

1 Task 1.2 Overview of the automation tasks


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1.2.2 Automation task 2

The figure below provides an overview of the automation task. You are the producer of serial machines and want to make sure that... • the same configuration is on all the HMI control panels. • an update for several HMI control panels can be carried out easily. • the customer is able to carry out a configuration update independently. Figure 1-2

Requirements of the second automation task The following points must be observed during the serial commissioning and/or the configuration update: • The same device settings should be present for all panels. • All the control panel data such as the network configuration etc. should be the

same for all panels. • All panels should have the same user rights. • No other configuration software or other software should be required for the

project download. • The customer is able to carry out a configuration update independently.

2 Solution 2.1 Solution overview


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2 Solution 2.1 Solution overview

For the implementation of the tasks described in chapter 1.2 it is recommend to use SIMATIC HMI Comfort Panels. SIMATIC HMI Comfort Panels offer a new Service Concept The Service Concept of the Comfort Panel is a continuous automatic backup of all the process-relevant control panels on a “SIMATIC HMI SD storage card” -> SIMATIC HMI SD storage card. There is a special card slot in the Comfort Panel, where the “SIMATIC HMI SD storage card” is inserted. The following figure gives a schematic overview of the most important components of the solution: • SIMATIC HMI Comfort Panel • SIMATIC HMI SD storage card Figure 2-1

SIMATIC HMI SD storage card

In the following chapters this is described in greater detail, and you will learn how you can use the “system card” for service and serial commissioning of Comfort Panels.

2 Solution 2.2 Advantages of the solution


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2.2 Advantages of the solution The Service Concept offers you the following advantages: • You always have an up-to-date backup of the configuration on the panel. • Changes, for example in the device settings, are automatically saved. • All the control panel data are automatically saved. • No additional administration is necessary for saving data of the configuration

and its device-specific settings. • A quick replacement of defective devices by a simple commissioning of the

new HMI control panel. • Possibility of “serial commissioning”. • Reduced service interventions. Your final customers will be able to carry out a

“configuration update” or a device exchange by themselves. • No specific technical personnel required.

Delimitation This application does not include a description of the Comfort Panel used. This document describes only the steps that are necessary for this application. Basic knowledge of these topics is assumed.

Required knowledge Basic knowledge about the handling and operation of a Comfort Panel is assumed.

2.3 Which files are saved automatically In the Service Concept of the Comfort Panel, all the data are saved that are located in the internal memory (flash) of the panel. When the system detects a change in the running system, the change is saved to the system card. This means the following files are stored on the system card: • Configuration data of the Comfort Panel. • Operating system of the Comfort Panel. • Licenses from the Comfort Panel. • Settings made in the control panel.

– Changes that were made in “transfer settings” etc. • Data concerning recipes and or the user administration, when “\Flash\” was

selected for storage. Please keep in mind that the internal flash memory should not be used for continuous storage of data, since this can reduce the memory’s service life. In this case, please use an external storage card, which you can insert in the second card slot in the Comfort Panel.

In the following the files listed in this chapter 2.3 are referred to as “control panel data”.

2 Solution 2.4 Description of the core functionality


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2.4 Description of the core functionality The core functionality of this application is the description how you can use the Service Concept for Comfort Panels. This means how you activate and deactivate the “automatic backup function”. Moreover, examples show how you can use the backup file you created for other application cases.

2.5 Required Hardware and software components The application was generated with the following components:

Table 2-1

Component No. Order number Note

TP900 Comfort Panel 1 6AV2124-0MC01-0AX0 Alternative: See chapter 2.6.

SIMATIC HMI SD storage card 2 GB

1 6AV2181-8XP00-0AX0 Only this card is admissible as the system card.

Storage card / USB stick 1 Have a look at the following FAQ with the Entry ID “21847868”.

For saving data such as variable archives, alarm archives etc.

Standard software components Table 2-2

Component No. Order number Note

WinCC Comfort V12 1 6AV2101-0AA02-0AA5 Alternative: WinCC Advanced V11 SP2 or higher. WinCC Professional V12 or higher.

Sample file The following list includes all files and projects that are used in this example.

Table 2-3

Component Note

68373729_WinCC_TIA_Servicekonzept_DOKU_v10_e.pdf This document.


2 Solution 2.6 Supported control panels


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2.6 Supported control panels The following table lists devices that support the Service Concept.

Comfort Panels Table 2-4

No. Control panel

1. KP400 Comfort 2. KTP400 Comfort 3. KP700 Comfort 4. TP700 Comfort 5. KP900 Comfort 6. TP900 Comfort 7. KP1200 Comfort 8. TP1200 Comfort 9. KP1500 Comfort 10. TP1500 Comfort 11. TP1900 Comfort 12. TP2200 Comfort

3 Using the Service Concept 3.1 General information


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3 Using the Service Concept 3.1 General information

This chapter explains how to handle and operate the system card. Depending on what Comfort Panel you use, the card slots for the “system card” and the “application storage card” are at the back or at the side of the Comfort Panel. For this purpose, look at the device manual. In this application the procedure for a SIMATIC HMI TP1200 Comfort Panel is described (in the following simply referred to as Comfort Panel).

Note Only the “SIMATIC HMI SD storage card” from 2 GB upwards is admitted as system card. Any other storage card will not be recognized as a system card by the control panel.

3.2 Accepting the Service Concept For activating the Service Concept (automatic backup), just insert the system card (SIMATIC HMI SD storage card) into the slot of the Comfort Panel called “System X50 SIMATIC HMI storage card”. The system recognized the system card automatically and automatically activates the Service Concept. No other settings in the Comfort Panel are necessary *).

CAUTION Do not insert or remove the system card during operation! This would automatically stop the runtime. Have a look at the more detailed information about this topic in chapter 3.4.

Figure 3-1

*) Please note the information in chapter 3.7.

3 Using the Service Concept 3.3 Application examples (scenarios)


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3.3 Application examples (scenarios) In the following, different scenarios are described which can occur when using the system card.

Scenario 01 You use an empty system card and the Service Concept has not been activated/used before.

Table 3-1

No. Action Screens

1. Transfer the configuration First, transfer your configuration to the Comfort Panel.

2. Stop runtime Before you insert the system card, stop the runtime of the Comfort Panel.

3. Inserting the system card • Push the safety slide at the back of the panel into the second position • Insert the system card in to slot “X50” until it locks. • Push the safety slide back into its initial position. When the system card is inserted, the card will first be checked for consistency. Then the following message is displayed:

Please read the message and acknowledge it with the button “Continue” to start the process. The progress of the process is displayed in the window “Performing backup / restore”. At the end of the process, the “Loader menu” is displayed. Notes: • If you do not wish to perform a data backup, remove the system card from the slot “X50”. • If no message is displayed, the system card is probably defective and/or the Service Concept

is deactivated. For this purpose, look at chapter 3.7.



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No. Action Screens

4. Runtime operation Start the runtime of the Comfort Panel as usual. All control panels are continuously saved to the system card.



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Scenario 02 An automatic backup was made (scenario 01). The runtime of the Comfort Panel was stopped and the system card was removed.

Table 3-2

No. Action Screens

1. Stop runtime Before you remove the system card, stop the runtime of the Comfort Panel.

2. Removing the system card Please note the information in chapter 3.4. (Removing the system card safely). • Push the safety slide at the back of the panel into the second position • Briefly push the system card into the card slot “X50” to remove the card. • Push the safety slide back into its initial position. When the system card was removed, the following message is displayed:

“OK” button When you hit the “OK” button, the window is hidden again and the “Loader menu” of the Comfort Panel is displayed. Afterwards, please start the runtime of the Comfort Panel as usual. Option “Do not show this message again” When a system card was removed from the Comfort Panel, this message is displayed every time the panel is restarted. If you do not wish this message to be displayed any more, activate the option “Do not show this message again” with the “OK” button before you confirm. Please note: Without the system card, no control panel data will be saved automatically any more.



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Scenario 03 Case 1: An automatic backup was created (scenario 01). The system card that was written on, was removed an inserted into an identical replacement device afterwards, which does not yet have the configuration. Case 2: An automatic backup was created (scenario 01). The system card was removed and the runtime of the Comfort Panel was restarted (scenario 02). Later on, the system card that was written on, is re-inserted into the same Comfort Panel.

Table 3-3

No. Action Screens


2. Inserting the system card • Push the safety slide at the back of the panel into the second position • Insert the system card that has been written on into slot “X50” until it locks. • Push the safety slide back into its initial position. When the system card that was written on is inserted, the card will first be checked for consistency. Then the following message is displayed:

You can perform one of the three options: • Remove the system card written on. • Hit “Continue”, without activating the option “Start backup”. • Hit “Continue”, with the option “Start backup” activated. Please note: The system considers the control panels stored on the system card as “master file”. The control panels existing on the Comfort Panel are not interpreted as “up-to-date”. Depending on the option you chose, existing control panels of the Comfort Panel can be saved first or can be directly overwritten with the control panel data of the system card.



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No. Action Screens If you do not wish to overwrite the existing control panel data of the Comfort Panel, with the data from the system card, delete the folder “SIMATIC.HMI” from the system card or use a new/empty system card. Option “Start backup” With the option “Start Backup” and by confirming the button “Continue”, the existing control panel data of the Comfort Panel are saved on a backup medium. With this backup file you can restore the previous state of a Comfort Panel whenever you wish. Please use ProSave or the system function in the Control Panel (see chapter 3.5). Please note: If you want to use the option “Start backup”, you have to insert a storage card in the slot “X51” first or use an USB stick. Functional sequence With the option “Start backup” activated, and a storage medium inserted, the storage path and the file name of the backup file will be automatically assigned in the field “Medium”. You can choose among the storage media from a drop-down list. In this example: \Storage Card SD\SIMATIC.HMI\Backup\TP1200… \Storage Card USB\SIMATIC.HMI\Backup\TP1200… Note on the storage path and file names: Do not change the storage path, like “\Storage Card SD\SIMATIC.HMI\Backup\...” (see chapter 3.5). You can freely assign a file name, for example “TP1200_Machine_01”. By default, the file name is composed as follows: “…\devicetype.date_time”.

By confirming with the button “Continue”, the control panel data of the Comfort Panel are saved to the “second” storage medium. The progress of the process is displayed in the window “Performing backup / restore”. When the first Process is finished, the control panel data of the system card will be transferred to the Comfort Panel. The progress of the second Process will be displayed in the window “Performing backup / restore”. When the second process is finished, the Panel carries out a restart.



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No. Action Screens Please note: The system card cannot be indicated as a storage medium/backup path. The “Continue” button. When you hit the “Continue” button, a confirmation query appears. The figure below shows the window with the confirmation query. Read the message and confirm the process with “Yes”. If you wish to cancel the process, hit “No”. If you hit “No” you return to the previous screen “Use system card”.

If you hit “Yes”, the control panel data of the system card will be transferred to the Comfort Panel. The progress of the process is displayed in the window “Performing backup / restore”. When the process is finished, the Panel carries out a restart.




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Scenario 04 A system card that was written on, is inserted in the Comfort Panel and the system does detect that the existing file on the system card does not match the Comfort Panel used. This can be the case if the backup file comes from a TP700 Comfort Panel and you are using a TP1200 Comfort Panel, for example.

Table 3-4

No. Action Screens


2. Inserting the system card • Push the safety slide at the back of the panel into the second position. • Insert the system card that has been written on, into slot “X50” until it locks. • Push the safety slide back into its initial position. When the system card that was written on is inserted, the card will first be checked for consistency. Then the following message is displayed:

You can perform one of the three options: • Remove the system card. • Hit “Continue”, without activating the option “Start backup”. • Hit “Continue”, with the option “Start backup” activated. Please note: The system automatically determines whether the control panel data can be used for the Comfort Panel you are using. Depending on the option you chose, control panels existing on the system card can be saved first or can be directly overwritten with the control panel data of the Comfort Panel. If you do not wish to overwrite the existing control panel data on the system card, remove the system card and use an empty one. Option “Start backup” With the option “Start Backup” and by confirming the button “Continue”, the existing control panel data of the system card are saved on a backup medium.



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No. Action Screens Please note: If you want to use the option Start backup”, you have to insert a storage card in the slot “X51” first or use an USB stick. Functional sequence With the option “Start backup” activated, and a storage medium inserted, the storage path and the file name of the backup file will be automatically assigned in the field “Medium”. You can choose among the storage media from a drop-down list. In this example: \Storage Card SD\SIMATIC.HMI\Backup\TP700… Note on the storage path and file names: Do not change the storage path, like “\Storage Card SD\SIMATIC.HMI\Backup\...” (see chapter 3.5). You can freely assign a file name, for example “TP1200_Machine_01”. By default the file name is composed as follows: “…\devicetype.date_time.”

By confirming with the button “Continue”, the control panel data of the system card are saved to the “second" storage medium. The progress of the process is displayed in the window “Performing backup / restore”. When the first Process is finished, the control panel data of the Comfort Panel are transferred to the system card. The progress of the second Process will be displayed in the window “Performing backup / restore”. When the second process is finished, the “Loader menu" is displayed.



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No. Action Screens

The “Continue” button. When you hit the “Continue” button, a confirmation query appears. The figure below shows the window with the confirmation query. Read the message and confirm the process with “Yes”. If you wish to cancel the process, hit “No”. If you hit “No”, you return to the previous screen “System cared error”.

By confirming with the button “Yes”, the control panel data of the Comfort Panel are saved to the system card. The progress of the process is displayed in the window “Performing backup / restore”. At the end of the process, the “Loader menu” is displayed.


3 Using the Service Concept 3.4 Removing the system card safely


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3.4 Removing the system card safely You can insert and remove the system card during operation of the control panel.

CAUTION Possible loss of data

When the control panel accesses the data on the storage card while you remove the system card, the data on the storage card may be destroyed.

For preventing a loss of data, you should use the system function foreseen for a safe removal of the system card (SIMATIC HMI SD storage card).

Safe removal of the system card Table 3-5

No. Action Screens

1. Control Panel In the Control Panel, open the “Restore” dialog with the symbol “Service & Commissioning”.

2. Function “Service & Commissioning”

• In the function “Service and Commissioning”, select the tab “Automatic Backup”. • Hit the “Safely remove” button.

Message • When you hit the “Safely remove” button, a message is displayed.

3 Using the Service Concept 3.4 Removing the system card safely


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No. Action Screens

• When you remove the system card from the slot “X50”, the message disappears.

The display next to “Attached:” switches from “Yes” to “No” and the “Safely remove” button is hidden.

Close the window with the [X] button.

3 Using the Service Concept 3.5 Transfer the backup file to the Panel


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3.5 Transfer the backup file to the Panel Chapter 3.3 described different application scenarios when the system card is used. In “Scenario 03”, a backup file can be created with the option “Start backup”. The system suggests a storage path you should not change. Example: Default storage path: • “\Storage Card SD\SIMATIC.HMI\Backup\...” • “\Storage Card USB\SIMATIC.HMI\Backup\...” Technical background: If the backup file is to be transferred back to the Comfort Panel (restore process), the system looks for the backup file on the storage card or USB stick under this storage path.

Note You can, however, change the file name “...\devicetype.date_time”.

View complete path: • “\Storage Card SD\SIMATIC.HMI\Backup\devicetype.date_time” • “\Storage Card USB\SIMATIC.HMI\Backup\devicetype.date_time”

Instruction The condition is that a backup file was created and that the default storage path has not been changed.

Table 3-6

No. Action Screens

1. Control Panel In the Control Panel, open the “Restore” dialog with the symbol “Service & Commissioning”.



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No. Action Screens

2. Restore tab • In the function “Service and Commissioning”, select the tab “Restore”. • Click on the button “Next”. The window “Restore from external memory” opens up.

3. The “Restore from external memory” window

• In the window “Restore from external memory”, the available storage media are displayed.

Select the storage medium, where the backup file is. In this example: “Storage Card USB”

• Click on the button “Next”. The window “Restore from:\...” opens up.



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No. Action Screens

4. Window “Restore from: \....” • In the window “Restore from : \....”, the available “backup files” on the storage medium are

displayed. Select the backup file you wish to transfer to the Comfort Panel. In this example: “\TP1200_Comfort.130325_130111.brf”

• Confirm with the “Restore” button. A confirmation box is displayed. Please read the message. With the “No” button, the restore process is aborted. With the “Yes” button, the restore process is started.

5. Window “Restore from: \....”

The following figure shows the restore process. The process is displayed in the “Restore” window. When the restore process is finished, the comfort Panel carries out a restart.

3 Using the Service Concept 3.6 Replace a defective control panel


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3.6 Replace a defective control panel The following section describes how to replace a Comfort Panel with an identical one. If you are not familiar with the Service Concept, please read chapter 3.3 first.

Requirement • The Service Concept was activated on the defective control panel. • An identical replacement device is ready. • In the replacement device, the slot for the system card is activated (factory

setting). Information on this matter can be found in chapter 3.7.

Procedure 1. Switch off the control panel. 2. Remove the defective control panel. 3. Remove the system card (slot “X50”) from the defective control panel. 4. Insert the system card (slot “X50”) of the defective control panel into the

identical replacement device. 5. Install the replacement device. 6. Switch on the power supply of the replacement device. 7. In the replacement device, the message “Use system card?” appears before

the runtime is started. Confirm with “Continue”. The control panel data on the system card are transferred to the internal memory of the control panel.

8. When the copying process is finished, the Panel carries out a restart. The replacement device is now ready for operation. It now contains all the control panel data from the defective control panel. The operation of the Comfort Panel can be continued as usual.

3 Using the Service Concept 3.7 Activating/deactivating the Service Concept with the control panel


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3.7 Activating/deactivating the Service Concept with the control panel If you do not wish to save the control panel data of the Comfort Panel to a storage card for reasons of information safety, you can deactivate the Service Concept with the control panel. You can reactivate it at any time. If you do not wish to the Service Concept to be reactivated, you can protect the control panel with a password. In the factory settings, the slot for the system card is activated.

3.7.1 Deactivating the Service Concept with the control panel

Procedure Table 3-7

No. Action Screens

1. Control Panel In the control panel, open the dialog “Automatic Backup” with the symbol “Service & Commissioning”.



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No. Action Screens

2. Function “Service & Commissioning” • In the function “Service and Commissioning”, select the tab “Automatic Backup”. • Click the “Disable & Reboot” button. A message pops up. Read the message and

acknowledge it with “Yes” to deactivate the Service Concept or cancel the action with “No”. • When you acknowledge the message with “Yes”, the Service Concept is deactivated and the

control panel is restarted.

Please note: If you deactivated the Service Concept with the function “Automatic backup”, there is no message that the service function is deactivated, when you insert the service card.



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3.7.2 Activating the Service Concept with the control panel

Proceed as described above to re-activate the deactivated Service Concept in the control panel.

Procedure Table 3-8

No. Action Screens

1. Control Panel In the control panel, open the dialog “Automatic Backup” with the symbol “Service & Commissioning”.

2. Function “Service & Commissioning”

• In the function “Service and Commissioning”, select the tab “Automatic Backup”. • Click the “Enable & Reboot” button.

A message pops up. Read the message and acknowledge it with “Yes” to activate the Service Concept or cancel the action with “No”.

• When you acknowledge the message with “Yes”, the Service Concept is activated and the control panel is restarted.

4 Service and Serial Commissioning 4.1 Using the Service Concept for service purposes


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4 Service and Serial Commissioning Chapter 3 describes how you can use the Service Concept and use it for a quick replacement of a defective Comfort Panels. The Service Concept for the Comfort Panels can also be used for... • service purposes. • for serial commissioning of Comfort Panels.

4.1 Using the Service Concept for service purposes Often considerable costs are incurred even for little changes or extensions of a system, because the costs for travel expenses and the subsequent commissioning at the customer's factory are very high. An example of changes: • Extensions of message texts in a system/machine. • Extensions concerning recipes/sets of data for a machine. • Extensions of screen contents in form of additional I/O fields. In this case you can also use the Service Concept by first transferring the changes to an identical Comfort Panel and then

– sending the complete system card to the customer by mail. – sending the folder “SIMATIC.HMI” from the system card to the customer by

mail. The customer can then copy the file/folder to an empty system card. With this application description, the customer is able to carry out the “Program update” with the system card on his own.

4.2 Using the Service Concept for serial commissioning You can also use the Service Concept for the serial commissioning of identical Comfort Panels. When the data of the first Comfort Panel have been saved to the system card, remove the system card and insert the system card into all the identical Comfort Panels one after the other. The contents of the system card will be automatically transferred to the Comfort Panels before the runtime is started. When you have removed the system card from the Comfort Panels, activate the Option “Do not show this message again” in the message “Missing system card”. Please have a look at the scenario 2 described above Link. All the Comfort Panels now have the same control panel data. Should the Comfort Panels be in the same network, only the IP address has to be adjusted.

5 Related Literature


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5 Related Literature

Internet link specifications This list is not complete and only represents a selection of relevant information Table 5-1

Subject Title

\1\ Link to this document

http://support.automation.siemens.com/WW/view/en/68373729

\2\ Siemens Industry Online Support

http://support.automation.siemens.com

\3\ Manual: SIMATIC HMI Comfort Panel


\4\ Manual WinCC Advanced V12.0


6 History Table 6-1

Version Date Modifications

V1.0 04/2013 First version


http://support.automation.siemens.com/



Service Concept: Auto Backup for the Comfort Panels

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Transcript of Service Concept: Auto Backup for the Comfort Panels