Service Charging Platform Overview. AdvOSS Service Charging Platform is an integrated Customer and...
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Transcript of Service Charging Platform Overview. AdvOSS Service Charging Platform is an integrated Customer and...
Service Charging PlatformOverview
AdvOSS Service Charging Platform is an integrated Customer and Revenue Management Platform.
AdvOSS CRM
0AdvOSS CRM allows a service provider to manage all aspects of its relationship with its Customers.
BUSINESS USE CASES OF ADVOSS CRM
Service Management0Define new services0Define service profiles0Define CDR formats
Plans Management0 Account types (pre-paid or post-paid or combination)0 Taxation rates0 Available Billing Cycles0 Charge Head definitions
BUSINESS USE CASES OF ADVOSS CRM
Offering Management0Manage Service Offerings
0 Service Profiles0Manage Counter Offerings
0 Total Units and Sub-Units0Sub-Units initialization frequency
0 Matching Criteria0Based on Destination or Request-URI0Based on Time of Day
BUSINESS USE CASES OF ADVOSS CRM
Manage Product Catalog0Manage Subscription Charges
0 Bundled Service Offerings0 Bundled Counter Offerings
0Add-On Service Bundles0Add-On feature bundles0Add-On Counter Offerings
BUSINESS USE CASES OF ADVOSS CRM
Customer Management
0Define new paying party accounts0Type Management (B2B, B2C, Enterprise)
0Define new using party accounts within paying party accounts0Type Management (Main Account,
Subsidiary Account)
BUSINESS USE CASES OF ADVOSS CRM
Customer Management
0Identity Management0username / passwords0Mac Addresses0IP Addresses0PublicIDs0PrivateIDs0ANI/Calling numbers0PIN Numbers
BUSINESS USE CASES OF ADVOSS CRM
Subscription Management0Assign products to Subscribers
0 Plan Subscriptions0 Bundle Subscriptions0 Add-On Subscriptions
0Value Added Services Subscriptions0Feature Subscriptions0Counter Offering subscriptions
0Change Subscriptions
BUSINESS USE CASES OF ADVOSS CRM
Inventory Management0Logical Inventory
0 DID Numbers0Physical Inventory
0 CPEs0Network Inventory
0 IP Addresses0 Basic Rate Access Ports for ISDN
BUSINESS USE CASES OF ADVOSS CRM
Portals0 Subscriber Self-Serve0 Agent Self-Serve0 Franchisee / Partner Self-Serve0 Vendor / Supplier Self-Serve0 Customer Service Representative0 Administrator0 Interfaces
0 Web based0 SMS based0 IVR based
BUSINESS USE CASES OF ADVOSS CRM
Captive Portals0Web based captive portals0 IVR based captive portals
BUSINESS USE CASES OF ADVOSS CRM
Alerts and NotificationsMultiple Transport Methods
0 Email Alerts0 SMS Alerts0 IVR Alerts
BUSINESS USE CASES OF ADVOSS CRM
ADVOSS CONVERGED BILLING SYSTEM
AdvOSS Converged Billing enables a service provider to process subscription charges for all types of services that it offers.
AdvOSS Converged Billing is service agnostic and allows CSPs to monetize new revenue streams for any type of service offering and business model, through one unified platform. It fully supports both prepaid and postpaid business models. It empowers CSPs to improve time to market of new products and services, while lowering the total cost of ownership.
ADVOSS CONVERGED BILLING SYSTEM
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Multiple Services0 Create as many services and their offerings
Corporate Billing and Enterprise Accounts0 Multiple using parties under a single paying party
Payment Processing0Voucher Redemption
0 Support for multiple voucher systems0Service Credit Redemption
0 Interface with Franchisee Self-Care portal0 Interfaces with SMS and IVR gateways0 Open API for integration of payment kiosks
0Offline Payment0 PoS Integration0 CSR portal integration
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Payment Processing
0Online Payment0 Payment gateway integration0 Paypal / Money Booker other such gateways support0 Extensible online payment gateway integration0 Automatic payment triggers in real-time
0 Interface with service management systems for automatic resumption of services
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Billing Cycles0Flexible management of billing cycles0Support for perpetual services
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Subscription Model0Support for base subscription of each using party for
each service0Bundled services with Plan level subscription charges0Support for Service add-ons
0 Extra features0 Higher QoS
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Subscription Model0Support for Resource add-ons
0 Extra Resources0Support for Counter add-ons
0 Extra Duration0 Extra Usage0 Extra Events
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Subscription Charges0 Automatic billing cycle processing
0 Base service subscriptions0 Subscribed Add-Ons
0 Service Add-Ons0Value Added Services0Resource Add-Ons0 Counter Add-Ons
0 Line Rents0Amortized charges (charges that stop after amount has been
debited)
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Subscription Charges0 Interface with service management elements to block
services if needed0 Counter instances refresh on charging system.0 Prorated charges for mid-cycle subscriptions and changes0 Activation charges0 Non-default charges for individual subscribers
0 Approval workflows for non-default charge authorization0 Rule based deduction based on Subscriber's life cycle
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Rated Service Charges0 Interface with Charging and Rating engine for real-
time rated service charges0Detailed Sub-Invoicing for each CDR0Service Management events upon balance depletion
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Invoicing and Financials0 Separation of pre-paid and postpaid subscribers0 Automatic Invoice generation0 Sending of invoice as per customer preference
0 Email0 Printing
0 Flexible skin based interface for invoice formatting0 Flexible rules to club CDRs into sub-invoices to show as a single line
item in main invoice0 Detailed reporting for aging and dunning etc.0 Detailed interface for export to external accounting and financial
systems
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Miscellaneous Adjustments0 Interface in CSR portal to post adjustments0Support for work flow definition for approval process0Detailed classification of all adjustments into charge
heads0Service Management interfaces for blocking /
resuming services
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Non-Usage Charges0Detailed definition of non-usage charges0Flexible deduction frequency (Daily, Weekly, Monthly,
other variations)0Consolidated reporting on invoices
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Subscriber Life Cycle Management0Rule based life cycle for Subscribers0Voluntary blocked subscribers and subscriptions0 Interface to service management systems for
suspension / resumption of services
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Unsubscribed users and pay as you go plans0Unsubscribed user authentication
0 PIN based signup0 Partner Subscriber Manager
0Subscription based plans (hour pass, day pass, week pass and so on)0 Duration caps0 Usage caps0 Event caps
0Bandwidth and other service profile settings
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Promotions0Campaign Management0Support for most complex rule definition using work flow
languages for passing on bonuses to matching customers0Promo-code management0Published and individual promo-code support0 Integration with Customer self-serve portal
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Promotions0Multiple possible bonuses and benefits
0 Extra cash bonus0 Extra counter bonus
0Extra duration0Extra usage0Extra events0Higher sub-totals
0 Lower or zero subscription charges for a defined period0Cross service bonuses0Detailed tracking of issues bonuses
0 Cost of sales analysis for issued bonuses0 Detailed tracking of each issued bonus to applicable
campaign
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Virtual Operators Management0Manage Virtual Operators0Account Balance Management for Virtual Operators0 Invoicing and Payments0Self-Serve Portal
0 Product Management0 Rate Management0 Subscriber Management0 Subscription Management0 Reporting
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Multiple Currencies0Manage customer balances, subscription charges,
rated service charges in multiple currencies.
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Taxation0Payment based taxes
0 Unlimited payment taxes supported0 Tax exemptions record for individual subscribers
0Usage based taxes0 Tax deduction on subscription charges0 Tax deduction on rated service charges
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Taxation0Charge head based flexible taxation policy
0 Allowing tax exemption on some services0 Interface for Charging and other engines to pull
taxation rates
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
Operational Support0Monitoring0Bulk Operations
0 Flexible Transactional API0 Work Flows
0Reporting0Text files based activity feeds
BUSINESS BENEFITS OF ADVOSS CONVERGED BILLING SYSTEM
ADVOSS CHARGING AND RATING ENGINE
AdvOSS Charging & Rating Engine enables a service provider to track usage of its services by its customers. It includes a quota manager that consumes usage of services against different counters defined as part of subscriptions.
ADVOSS CHARGING AND RATING ENGINE
BUSINESS USE CASES OF ADVOSS CHARGING AND RATING ENGINE
Rating0Time varying rates for duration, usage and events0Progressive rates for duration, usage and events0Hooks for arbitrary rating schemes0Rating Classes
0 Hooks for arbitrary rules definition for rating classes
Charging0 Counter Charging
0 Counters for specific destinations0 Counters for specific time slots0 Fair-usage thresholds for counters0 Higher frequency sub-units like daily or weekly limits within a
monthly counter0 Friend n Family and other user specific counters
0Work flows for arbitrary business logic to allow setting such counters
0Interface with subscriber self-serve
BUSINESS USE CASES OF ADVOSS CHARGING AND RATING ENGINE
Charging0Monetary Charging
0 Connection Charges0 Duration based charging0 Usage based charging0 Event based charging
0Multiple rounding schemes for used units0Re-Rating application
BUSINESS USE CASES OF ADVOSS CHARGING AND RATING ENGINE
Prefix Matching for counters or rating0Longest Prefix matching0Exact Prefix matching0Substring matching0Start string matching0Others definable through hooks
BUSINESS USE CASES OF ADVOSS CHARGING AND RATING ENGINE
Authorization Application0Counter Matching0Rate Matching0Balance verification0Return of total allowed units of Duration, Usage or
Events to enforcement point
BUSINESS USE CASES OF ADVOSS CHARGING AND RATING ENGINE
Unit Reservation or Online Charging (OCS) Application
0Multiple Charging Basis0 Duration0 Usage0 Events
0Multiple simultaneous charging for single session based on Duration and Usage
BUSINESS USE CASES OF ADVOSS CHARGING AND RATING ENGINE
Unit Reservation or Online Charging (OCS) Application
0Reservation of Counter Units or monetary credit0Use of single customer balance for multiple
concurrent sessions without credit risk0Change of tariff and change of counter support0Support for Radius or Diameter server0Service Denial based on time of day through rating
engine
BUSINESS USE CASES OF ADVOSS CHARGING AND RATING ENGINE
Interim Accounting Application0Real-Time charging of session on every interim on
multiple basis0 Duration0 Usage
0Functioning with or without unit reservation0Detailed sub-records for each session for counter and
rating changes
BUSINESS USE CASES OF ADVOSS CHARGING AND RATING ENGINE
0Stop Accounting Application0 Refund of unused counter and credit units
0Revenue Assurance0 Reconciliation with secondary CDR sources
0Credit Control0 Real-Time interface to account balance management0 Real-Time interface to taxation0 Comprehensive alerting
BUSINESS USE CASES OF ADVOSS CHARGING AND RATING ENGINE
ADVOSS VOUCHER MANAGEMENT SYSTEM ( VOMS )
AdvOSS VOMS (Voucher Management System) enables a Service Provider to use pins as payment vouchers and to create a credit Ecosystem.
BUSINESS USE CASES OF ADVOSS VOMS
0 Generate new PINs0 Transfer encrypted PINs to live server0 Generate secure files with plain text PINs for printing0 Allocate PINs to Franchisees0 Sell PINs to Franchisees0 Activate individual PINs0 Redeem PINs0 Purge PINs0 Mark as Lost/Stolen0 Abuse protection
ADVOSS FRANCHISEE MANAGEMENT SYSTEM
AdvOSS Franchisee Management System enables a service provider to appoint a network of franchisees for sales and payment processing. It also allows sales and tracking of payment vouchers to them.
Management of a Credit EcoSystem
ADVOSS FRANCHISEE MANAGEMENT SYSTEM
BUSINESS USE CASES OF ADVOSS FRANCHISEE MANAGEMENT
SYSTEM
Manage Franchisees0Contact Info0Credit Limits0Discount Percentages0Portal Access
Franchisee Self-Serve0Redeem Service Credit into Subscriber Account0Transfer Service Credit to other Franchisees0Create New Subscribers
0 Sell Inventory to Subscribers
BUSINESS USE CASES OF ADVOSS FRANCHISEE MANAGEMENT
SYSTEM
ADVOSS INTERCONNECT BILLING
AdvOSS Interconnect Billing manages all relations of a service provider with its vendors or suppliers
BUSINESS USE CASES OF ADVOSS INTERCONNECT BILLING
Vendor Management
0Contract Management
0Contact Management
0Trunk Group and Connectivity management0Rate Sheets Management0Charging and Rating
0 Re-Rating0 Invoicing, Payments and Netting0Reconciliation0Dispute Management and Adjustments0Self Serve Portal for Vendors0Support for Multiple Currencies
BUSINESS USE CASES OF ADVOSS INTERCONNECT BILLING
ADVOSS PROVISIONING ENGINE
AdvOSS Provisioning System executes all changes on the network elements required for order fulfillment or service management purposes.
BUSINESS USE CASES OF ADVOSS PROVISIONING ENGINE
Multiple Communication Protocols0HTTP REST API (JSON/XML)0Socket (JSON/XML)0Web Service (SOAP/XML)
0Client Authentication0 Input Request validation0Admission Control (North-bound)0 Invoking external Work Flow Processor
0 XProc0 Groovy Pipelines0 SCCXML0 Any third party work flow processor
BUSINESS USE CASES OF ADVOSS PROVISIONING ENGINE
0Calling south-bound work APIs
0Request/Response Logging with complete and detailed audit trail. Comprehensive search and reporting on the underlying audit trail.
BUSINESS USE CASES OF ADVOSS PROVISIONING ENGINE
0Bulk Operations0Execution Schemes:
0 Immediate Execution0 Manual Execution0 Scheduled Execution
BUSINESS USE CASES OF ADVOSS PROVISIONING ENGINE
0Bulk Operations0Multiple data sources for Provisioning Batch (Bulk
Operation) data submission.0 XML0 CSV0 Excel Sheets0 SQL Query
0An API URI has be to specified for which batch is being submitted for execution.
BUSINESS USE CASES OF ADVOSS PROVISIONING ENGINE
0Distributed Transaction Management0Replays and Rollbacks
0 Request Replays0 Work Replays
0 Individual Work0Per Network Element
0Rate Limiting (South-Bound)0Network Element Registration and Discovery0Periodic queue polling0Scheduled Operations
BUSINESS USE CASES OF ADVOSS PROVISIONING ENGINE
Searching and BI0Provisioning Engine logs each activity (API call) going
through it and hence provide Search and BI over detailed attributes list helping track and audit the network traffic.
BUSINESS USE CASES OF ADVOSS PROVISIONING ENGINE
Searching and BI0Following Attributes are available for Search and BI:
0 Administrator0 Client IP Address0 Timestamps (Received/Executed)0 Network Element0 Specific API URI0 ReturnCode/ReturnString/Status0 XPath queries over actual Request & Response Data.
BUSINESS USE CASES OF ADVOSS PROVISIONING ENGINE
AdvOSS AAA Server ( Basic Use Cases for Service Charging )
AdvOSS AAA Server is a Carrier Grade high performance & scalable Server that provides AAA over both Radius and Diameter Protocols.
AdvOSS AAA Server ( Basic Use Cases for Service Charging )
0 It can be used by any telecom or other service provider to get a real-time interface to backend billing and OSS system
0Only Basic Features Are Available in the Service Charging Platform.
0Advanced Features Are Available in the Service Management Platform
Business User Cases of AdvOSS AAA Server – Basic Version
Authentication0Web based authentication0PIN based authentication0Automatic Authentication0PIN less authentication0PublicID based authentication0PrivateID based authentication
Business User Cases of AdvOSS AAA Server – Basic Version
Authentication0Device Authentication0Authentication for Nomadic & Mobile users0 Identity theft & account sharing prevention0Lawful intercept0CPE sharing in corporate and multi-tenant
environments0Unsubscribed user authentication for wifi hotspots
Service Profile (through HSS)0Applicable bandwidth0Applicable QoS0Applicable personalization settings
Business User Cases of AdvOSS AAA Server – Basic Version
Authorization0 Initial Authorization
0 Concurrency Authorization0 Destination Authorization
0Rating Engine0 Parental Control0 Phishing / Malware website server0 Legally blocked destination server
0 Origin Authorization0 Access Method Authorization0 Access Number Authorization
Business User Cases of AdvOSS AAA Server – Basic Version
Authorization0 Allowed time and usage authorization (through charging engine)0 QoS authorization0 Time of Day authorization0 Session Management0 Authorization of subscription0 QOS & QOE authorization0 Time of Day restrictions0 Access Method control & charging0 Authorization of multiple services
0 Re-Authorization0 Monetary and Quota Re-Authorization through Charging Engine
Business User Cases of AdvOSS AAA Server – Basic Version
Accounting0Start Accounting
0 Monitoring interfaces0 Interim Accounting
0 Real-Time charging through Charging Engine0Stop Accounting
0 CDR Writing0 Refund of reserved counter and credit units0 Sub-Invoice ID for CDR0 Adjustment for Interim Accounting
Business User Cases of AdvOSS AAA Server – Basic Version
Accounting0 Change of Authorization
0 Hot-lining0 Change of service profile
0 Revenue Assurance Alerts0 Service & Bandwidth control0 Fair usage policies0 Alerting0 Redirections to self-care0 Revenue Assurance0 QOS monitoring0 OTT Applications
Business User Cases of AdvOSS AAA Server – Basic Version
AdvOSS AAA Applications are easily extensible through scripting
Business User Cases of AdvOSS AAA Server – Basic Version
Contact Us
Website: http://AdvOSS.comEmail: [email protected] Head Office: 10691 Shellbridge Way, Suite 120
Richmond, BC V6X 2W8, Canada
Tel: +1 (604) 800 0269