Servant leadership

Servant Leadership

•The highest type of ruler is one of whose existence the people are barely aware.•When the best rulers achieve their purpose their subjects claim the achievement as their own.•When you are lacking in faith, others will be unfaithful to you

Servant Leadership

• Servant leadership is one of the most popular leadership models around today.

• The concept was developed by Robert K. Greenleaf in 1970.

• The servant leader serves the people he/she leads which implies that they are an end in themselves rather than a means to an organizational purpose or bottom line

Robert Greenleaf

• The Servant as Leader – 1970

• Servant leadership: A journey into the nature of legitimate power and greatness – 1977

• Journey to the East - 1956

Greenleaf 1904 – 1990

Hesse 1877-1962

What do servant leaders do?

• devote themselves to serving the needs of organization members.

• focus on meeting the needs of those they lead. • develop employees to bring out the best in them. • coach others and encourage their self expression. • facilitate personal growth in all who work with

them. • listen and build a sense of community.

Desire to Serve•Servant Leadership begins with the natural feeling that one wants to serve.•Call within.•Serving others is a fundamental universal human value.•Robert Greenleaf was concerned about the effect that leadership has on least privileged in society.

Being a Midwife

• Leader does not intervene unnecessarily.• Leaders presence is felt but often group runs

itself.• You are facilitating another person’s process.

Do not intrude. Do not control. Do not force your own needs and insights into the foreground.

• You are a midwife, assisting at someone's birth

Define Servant Leadership

• The servant leader is servant first.. .It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead.

• A servant leader loves people, and want to help them which gives him meaning and satisfaction in life. The mission is to identify and meet the needs of others.

Servant leaders….

• They are focused on others and not themselves.• They are motivated to make life better for others, not just for

themselves.• Ten Characteristics: Listening, Empathy, Healing, Awareness,

Persuasion, Conceptualization, Foresight, Stewardship, Commitment to the growth of people, and Building community.

Stewardship

• Peter Block; Stewardship is the willingness to be accountable for the well-being of the larger organization by operating in service, rather than in control, of around us.

• Stewardship involves partnership rather than patriarchy, and empowerment instead dependency.

• Servant Leaders tend to be self reliant, yet committed to organizational goals.

Power Model Vs Service Model

• Power model; Leader first, SM; servant First• SM; is both moral and effective.• PM; How to accumulate and wield power, how

to make people do things, how to attack and win

• PM ; Power is an end in itself, success or victory in terms who gains more power, not in terms of who accomplishes the most for his or her organization or community.

PM Vs SM

• For servant leaders power is only a tool.• Servant leader knows that power is only means, not

an end.• James Autry wrote: …True power comes from

people. It comes from gaining the trust and support of the people who then give you the power. Power is like love. The more you try to give it to others, the more it just seems flow to you naturally.

• For Servant Leaders power is only a gift.

Servant Leaders…..

• They are focused on the work, not the credit.• They will not use organizational change as the

excuse for building their own power and position.

• Serving each other requires LOVE. Love begins with one absolute condition; Unlimited Liability

• The build community capacity and group empowerment.

Servant Leaders build their communities by;

1. Encourage participation and build consensus.2. Creating a community of leaders3. Generating a shared vision4. Using cultural effective communication5. Weaving partnerships and connections• The power model is about grabbing. The

service mode is about giving

The Ten Characteristics

• Listening• Empathy• Healing• Awareness• Persuasion

• Conceptualization• Foresight• Stewardship• Commitment to the

growth of people• Building community

Listening

• the servant-leader will reinforce these skills by a deep commitment to listen intently to others. He or she seeks to listen receptively to what is being said (and not said!)

Spears, L. C. (2003). Introduction: Understanding the growing impact of servant-leadership. In The servant-leader within: A transformative path (pp. 13-28). New York: Paulist Press.

Empathy

• People need to be accepted and recognized for their special and unique spirit.

Healing

• servant-leaders recognize that they have an opportunity to help make whole those with whom they come into contact


Awareness

• Awareness helps one in understanding issues involving ethics, power, and values.


Persuasion

• The servant leader seeks to convince others rather than coerce compliance.


Conceptualization

• Dream great dreams and think beyond the day-to-day realities.–Keep a journal– Find a mentor–Vision quest


Foresight

• lessons from the past, the realities of the present, and consequence of a decision for the future

Stewardship

• “holding something in trust for another.”

Commitment to the growth of people

• people have intrinsic value

.

Building Community

• true community can be createdSpears, L. C. (2003). Introduction: Understanding the growing impact of servant-leadership. In The servant-leader within: A transformative path (pp. 13-28). New York: Paulist Press.

Servant leadership

Education

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