September 1, 2009

DC Circulator Pre-Bid Conference

DC Circulator System Map

The DC Circulator at a GlanceThe service of the Circulator is not only to move

people, but as a service to market the areas the Circulator serves.

System Ridership through FY09: 9,500,860

FY09 NumbersRidership: 3,131,856Operating Hours: 126,267Total Revenue Vehicle Miles: 828,042

Circulator Operations4 year-round routes

Georgetown-Union StationConvention Center – WaterfrontWoodley Park – Adams MorganUnion Station – Navy Yard

1 seasonal routeSmithsonian - National Gallery of Art

Georgetown – Union Station

Route: Operates between Whitehaven St & Wisconsin Ave and Union Station, along Wisconsin Ave, M St, Pennsylvania Ave, K St, and Massachusetts Ave.

Stops: 48 Operating Hours: October 1 – September 30

Service Times Hours Days Days of Week Hours per bus Buses Total Hours

7am - 9pm 14 104 Saturday-Sunday 1456 12 17,472

7am - 9pm 14 259 Monday - Friday 3626 17 61,642

9pm - midnight 3 261 Sunday - Thursday 783 3 2,349

9pm - 2am 5 104 Friday - Saturday 520 3 1,560

Convention Center – SW WaterfrontRoute: Operates between O St NW and Water St SW primarily along 9th St and 7th St

Stops: 31

Operating Hours: October 1 – September 30

Service TimesHour

s Days Days of Week Hours per bus Buses Total Hours

7am - 9pm 14 363 Sunday - Saturday 5082 6 30,492

Union Station – Navy Yard via

Capitol Hill

Route:Operates between Union Station and the Navy Yard Metro Station along Louisiana Ave NW, Constitution Ave NW, 1st St, Pennsylvania Ave, 8th St SE, and M St SE/SW.

Stops: 21

Operating Hours: October 1 –September 30Service Times Hours Days Days of Week Hours per bus Buses Total Hours6am - 7pm 13 254 Monday - Friday 3302 6 19,812 7pm - midnight 5 51 Baseball 255 6 1,530 8am - 7pm 11 16 Baseball 176 4 7048am -midnight 16 10 Baseball 160 4 640

Woodley Park – Adams Morgan –

McPherson Square Metro

Route:Operates between the Woodley Park – Zoo / Adams Morgan Metro Station and McPherson Square Metro Station primarily along Calvert St, Columbia Rd, and 14th St NW

Stops:15

Operating Hours: October 1 – September 30

Service Times Hours Days Days of Week Hours per bus Buses Total Hours

7am - midnight 17 363 Sunday - Saturday 6171 6 37,026

Midnight - 3:30 am 3.5 104 Friday - Saturday 364 6 2,184

Smithsonian - National Gallery of Art

Route:Operates in a loop around the National Mall along Independence, 17th St, Constitution, and 1st St.

Stops: 14

Operating Hours: October 1 – September 30Seasonal – April to October

Service Times Hours Days Days of Week Hours per bus Buses Total Hours

10am - 6pm 6 52 Saturday - Sunday 312 4 1,248

Important Notes about ServiceHeadways must be maintained at 7 – 11 minutesUnion Station is the staging area for

Georgetown – Union Station RouteUnion Station – Navy Yard Route

Each year, service may beIncreased by up to 20%Decreased by up to 15%

ChartersHospitality Training for Operators and

SupervisorsSpecific Operating Procedures Outlined in RFP

Holidays

Columbus Day 10/12/2009 Monday

Veterans' Day 11/11/2009 Wednesday

Thanksgiving 11/26/2009 Thursday

Christmas* 12/25/2009 Friday

New Year's Day 1/1/2010 Friday

MLK Birthday 1/18/2010 Monday

Presidents' Day 2/15/2010 Monday

Memorial Day 5/31/2010 Monday

Independence Day 7/5/2010 Monday

Labor Day 9/6/2010 Monday

* No Service on Christmas

October 1 – September 30

DC Circulator BusesVan Hool A300 - 40’ low

floor• 29 buses total• Low sulfur diesel• Operated on Georgetown-

Union Station, Convention Center-SW Waterfront

Van Hool A330 30’ low floor

• 14 buses total • Low sulfur diesel • Operated on Union Station-

Navy Yard, Woodley Park-Adams Morgan-McPherson Square Metro Station

Maintenance and FacilitiesBuses (including cleaning)Two-way radios & GPS equipmentQuality AssurancePreventative MaintenanceMaintenance AuditingFareboxesBus stopsFuelPotential expansion – 6 buses per yearCommunication

ReportingVehicle Maintenance RecordsNational Transit Database

ReportingHeadwaysMonthly Operations ReportVehicle StatisticsAccidents and IncidentsPersonnel Records

Organizational FactorsConsistency of ManagementTrainingHospitality TrainingSubstance TestingPerformance Management