SEPA-BdB-en

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1 Figures | Facts | Arguments Berlin, October 2009 3rd, revised edition SEPA: UNIFORM PAYMENT INSTRUMENTS FOR EUROPE

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SEPA-BdB-en instruments of paying

Transcript of SEPA-BdB-en

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    Figures | Facts | Arguments

    Berlin, October 20093rd, revised edition

    SEPA: unifOrm PAymEnt inStrumEntS fOr EurOPE

  • Summary

    The integration of the euro payments market

    is crucial to the completion of the European

    internal market. The banking industry has

    supported this target from the start and laid

    the required foundations through self

    regulation.

    The Single Euro Payments Area (SEPA)

    gives all stakeholders the chance to make

    both domestic and crossborder payments in

    euros in the same way. This particularly bene

    fits customers and banks conducting a large

    number of crossborder transactions.

    Following the successful launch of euro

    notes and coins on 1 January 2002, the start

    of SEPA last year took Europe another big

    step closer towards the completion of the in

    ternal market. SEPA will create further

    conditions so that the expectations in the

    treaty establishing the European Community

    about the settingup of an area without in

    ternal frontiers in which the free movement

    of goods, persons, services and capital is en

    sured can also be fulfilled in the payments

    market.

    By employing the required resources,

    harnessing expertise and agreeing consen

    susbased solutions that can be implemented

    across Europe, the banking industry has,

    within a very short space of time, laid the

    foundations for turning the political vision of

    SEPA into reality, and thus made a major

    contribution towards European financial

    market integration.

    Since January 2008, bank customers

    have been able to use SEPA credit transfer

    and card payment products in addition to the

    familiar domestic ones. From November

    2009, once the EU Directive on payment ser

    vices in the internal market has been trans

    posed into national law throughout Europe,

    they will also be able to use the new European

    direct debit. A key prerequisite for the

    widespread use of the SEPA direct debit is

    the ability to convert existing German direct

    debit mandates. German lawmakers are

    therefore called on to establish correspond

    ing arrangements.

    The success of SEPA will primarily

    depend on the extent to which customers

    take up the new European payment instru

    ments. So it is vital to have the support of the

    biggest users of payment services, such as

    public authorities. And policymakers, as the

    driving force behind the SEPA process, should

    commit to supporting the integration of the

    euro payments market more strongly than

    hitherto, especially at national level.

    SEPA schemes will initially be offered in

    parallel with existing payment instruments.

    In the long term, however, it will be essential

    to replace the national payment systems with

    the new European schemes if the political

    objective of creating the Single Euro Pay

    ments Area is to become a reality.

  • Contents

    1 Introduction 7 1.1 The changing face of European payments 7 1.2 European legislators: financial market integration 9 1.3 European Central Bank: completion of monetary union 10 1.4 European banking industry: creation of SEPA 11

    2 SEPA 12 2.1 Scope of SEPA 12 2.2 Potential of SEPA 12 2.3 The public sector as an early user of SEPA instruments 14 2.4 Legal prerequisites for SEPA 14 2.5 Timeframe for realising SEPA 15

    3 Implementation of SEPA in the conventional payments market 18 3.1 SEPA instruments: credit transfer 19 3.2 SEPA instruments: direct debit 21 3.3 Future development and expansion of the SEPA schemes (ESEPA) 24 3.4 SEPA standards 24 3.5 SEPA infrastructure for clearing and settlement 27 3.6 Implementation and migration 27

    4 Card payments 28 4.1 The situation prior to the introduction of SEPA 28 4.2 SEPA for card payments 31 4.3 The SEPA Cards Framework 32 4.4 The German banking industrys options for girocard 34

    Glossary 38

    List of sources 42

  • Charts and diagrams

    Figure 1 Ranking of member states by percentage use of payment instruments 7Figure 2 The differing use of payment instruments in the European Union 8Figure 3 32 countries are members of SEPA 13Figure 4 There is little use at present of the SEPA credit transfer 16Figure 5 Credit transfers, direct debits and cheques make up

    twothirds of the 78 billion transactions in Europe 18Figure 6 Germany, France and the UK account for the largest share of

    cashless payment transactions in the EU 19Figure 7 Credit transfers are used to a varying extent in Europe 20Figure 8 Credit transfer is initiated by the payer 21Figure 9 Europeans do not all use direct debits to the same extent 22Figure 10 Direct debit is initiated by the payee 23Figure 11 SEPA mandates for core and BusinesstoBusiness direct debits contain

    different refund provisions 24Figure 12 Details of an account in an ISO 20022 message 26Figure 13 Five categories of clearing and settlement systems 27Figure 14 Payments at POS terminals represent around

    12% of EU27 gross domestic product 29Figure 15 Transactions at ATMs represent around 10% of EU27 gross domestic product 30Figure 16 Debit cards are more popular than credit cards in Germany 30Figure 17 Debit card schemes of domestic origin currently used in Europe 31Figure 18 SCF compliance options 33Figure 19 Six European schemes are members of EAPS 36

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    1 Introduction

    1.1 The changing face

    of European payments

    A feature of the payment markets in Europe

    today is a large number of highly different

    schemes, agreements and legal provisions.

    Every country has its own technical stand

    ards, e.g. for account numbering or its data

    exchange format. The different payment cul

    tures are also reflected in the differing use

    of the available payment instruments such

    as credit transfers, direct debits, cheques

    and cards. In the ranking of most used pay

    ment instruments in each EU member state,

    the eastern European countries come first

    with credit transfers, for example, while

    electronic money is used most frequently in

    the Netherlands and Belgium (see figure 1).

    The detailed breakdown also shows

    how different usage across Europe is (see

    figure 2). A look at the three biggest payment

    markets Germany, France and the UK

    makes this clear: the French, for example, use

    cheques more often than the European

    average, while Germans use them less. At

    the same time, direct debits are used twice as

    much in Germany as in the whole of the Euro

    pean Union. In the UK, on the other hand,

    cards are the most popular means of pay

    ment, followed by cheques, credit transfers

    and direct debits, which are all used to a

    more or less equal extent.

    In the euro area (Euro15), instruments

    are used more or less as they are in the Euro

    pean Union as a whole (EU27). There is

    merely a four percentage point discrepancy

    between the figures for direct debits and card

    SEPA: uniform payment instruments for Europe

    figures for 2008. Source: European Central Bank, Blue Book, table 7.1.(figures for Cyprus, Czech republic and malta not available.)

    Figure 1

    Ranking of member states by percentage

    use of payment instruments

    Rank

    1

    2

    3

    Credit transfers

    Bulgaria

    Hungary

    Romania

    Direct debits

    Germany

    Spain

    Austria

    Card payments

    Denmark

    Portugal

    Sweden

    Emoney

    The Netherlands

    Belgium

    Italy

    Cheques

    France

    Greece

    Ireland

    ASSOCIATION OF GERMAN BAN KS

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    figures for 2008. Source: European Central Bank, Blue Book, table 7.2. (figures for Cyprus, Czech republic and malta not available.)

    Figure 2

    The differing use of payment instruments

    in the European Union

    Belgium

    Bulgaria

    Denmark

    Germany

    Estonia

    Finland

    France

    Greece

    UK

    Ireland

    Italy

    Latvia

    Lithuania

    Luxembourg

    The Netherlands

    Austria

    Poland

    Portugal

    Romania

    Sweden

    Slovakia

    Slovenia

    Spain

    Hungary

    Euro15

    EU27

    0% 20 40 60 80 100

    Credit transfers Direct debits Card payments Emoney Cheques Other

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

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    payments because direct debits are used

    more frequently in euro countries.

    Such differences are due partly to

    divergent user requirements with regard to

    the individual payment instruments. These

    in turn have led to many different types of

    payment schemes in domestic markets.

    Under the German direct debit scheme, for

    instance, the creditor, e.g. a landlord or elec

    tricity supplier, is given a onceonly but

    revocable authorisation (mandate) by the

    customer to debit him. In Italy, on the other

    hand, every single direct debit has to be

    authorised individually by the customer. In

    the same way, traditional user requirements

    have created specific payment instrument

    functions in all European markets over the

    years.

    Domestic schemes ensure a high level of

    efficiency and security when processing

    domestic payments. Crossborder interoper

    ability of existing schemes has, however,

    been confined to date to the required mini

    mum. Domestic mass payment schemes are

    therefore isolated applications which end at

    borders. To allow customers to reap the bene

    fits of the internal market, borders have to

    become more porous in the payments sector

    as well.

    Following EU enlargement in 2004 and

    2007, the vision for the payments market is a

    Europe that will gradually become a truly

    homogeneous market with over 500 million

    customers. The introduction of SEPA

    enables citizens, enterprises and public

    administrations to make cashless payments

    from any account within this area using a

    single set of payment instruments, just as

    easily, efficiently and safely as has been

    possible to date at domestic level.

    The aim is an integrated payment

    services market in which there is effective

    competition and ultimately no differentiation

    between crossborder and domestic euro pay

    ments.

    1.2 European legislators:

    financial market integration

    European policymakers were quick to identify

    integration of the European payments sector

    as a key condition for the completion of the

    internal market. The European Commission

    found in 1998 for example that, compared

    with the situation in other industrialised

    countries, the European Union was a long

    way from fully exploiting the potential

    benefits of the internal market for financial

    services.

    To make a fully functioning internal

    market for financial services in Europe a

    reality, an integrated infrastructure, among

    other things, was therefore necessary in the

    Commissions view to allow interaction

    between domestic payment schemes. In

    addition, the need for a general modern

    isation and integration of the electronic pay

    ments market was pinpointed in 2000

    in the European Councils socalled Lisbon

    Strategy as one of the key measures to

    ensure the global competitiveness of the

    EU.

    ASSOCIATION OF GERMAN BAN KS

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    The Commission also hoped that legis

    lative action would give impetus to the inte

    gration of the euro payments market. In

    December 2001, the European Parliament

    and the Council adopted the EU Regulation

    on crossborder payments in euros. This regu

    lation stipulates that customers must be

    charged the same fees for crossborder pay

    ments in euros as for comparable domestic

    payments. It therefore constitutes direct

    market interference, ignoring the existing

    general market economy conditions. The

    consequence is that cross border payments in

    euros can no longer be processed on a cost

    covering basis within the EU. This particu

    larly affects member states such as

    Germany which have created a highly auto

    mated, lowcost domestic payments system.

    These countries are now forced to handle

    highercost crossborder payments at the low

    fees for domestic payments.

    Ultimately, instead of harmonising the

    cost of euro payments in Europe, the regu

    lation has actually entrenched the different

    charges applying in the member states in the

    crossborder sector as well. The extension of

    the enforced price parity to direct debits by

    the EU Regulation on crossborder payments

    in the Community will have similar adverse

    effects.

    In addition, this regulation will oblige

    payment service providers which now accept

    domestic euro direct debits to also accept

    crossborder direct debits in euros from other

    member states. The intention of European

    lawmakers is to make participation in the

    SEPA direct debit scheme compulsory. The re

    quirement will apply in the euro area from

    November 2010 one year after the launch

    of the European direct debit.

    1.3 European Central Bank:

    completion of monetary union

    By virtue of its statute, the EU Treaty and the

    tasks defined in the statute of the European

    System of Central Banks (ESCB), the European

    Central Bank (ECB) is actively involved in

    shaping the euro payments market. The ECB

    sees the launch of the single currency, the

    euro, in 1999 and of euro notes and coins at

    the beginning of 2002 as merely a first step

    on the road to the integration of the pay

    ments sector in the internal market. It

    believes that the process of creating a

    common monetary area will only be

    cemented once SEPA has been realised.

    In this connection, the ECB calls for

    convergence between crossborder and

    domestic payments. The creation of a so

    called miniSEPA, i.e. the use of a single set

    of panEuropean instruments solely for cross

    border payments, is unacceptable to the ECB,

    which believes that full integration of

    payment systems encompassing domestic

    payments as well is needed instead. The ECB

    also takes the view that the integration of

    the euro payment markets will help to

    stabilise the single currency. In the medium

    term, the ECBs declared aim is consolidation

    of existing payment schemes along with

    clearing and settlement infrastructures.

    The ECB has therefore actively sup

    ported the development of European pay

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

  • 11

    ment schemes by the banking industry and

    takes a positive view of the progress made so

    far.

    1.4 European banking industry:

    creation of SEPA

    The banking industry recognised the inte

    gration of the euro payments market as a key

    strategic objective at an early stage. In 2000

    and 2001, the German private commercial

    banks developed a strategy for realising the

    single payments area and have since driven

    forward the SEPA process at European level.

    The draft document Issues to be addressed

    in a blueprint for a single euro payments

    area presented by the European Banking

    Federation (EBF), the voice of the private

    commercial banks at European level, de

    scribed for the first time measures that are

    specifically required.

    At a workshop in March 2002, represen

    tatives of the European banking industry

    drew up a common crosssectoral and cross

    institutional SEPA strategy.

    The main condition for implementing

    this monumental project is definition of uni

    form payment schemes and conventions as

    the basis for fully automated processing of

    mass payment transactions in euros. The

    banking industry therefore faced the chal

    lenge of developing a completely new,

    efficient and safe panEuropean payment

    system within a very short space of time. To

    do so, the European Payments Council (EPC)

    was set up in June 2002 on the initiative of

    both the European and national banking

    associations as the body responsible for

    defining and implementing the SEPA

    instruments and standards.

    Today, more than 250 payment experts

    from 32 European countries work together

    in the EPC.

    In 2004, the EPC approved and circu

    lated its Roadmap 20042010. This document

    defines the key deliverables to be met by the

    banking industry to make SEPA a reality.

    SEPA focuses on mass payments, i.e.

    standard transactions in euros. Individual

    payments such as urgent credit transfers are

    not covered by the project.

    In line with the agreed roadmap, the

    EPC adopted the new SEPA direct debit,

    credit transfer and card payment schemes in

    March 2006:

    The SEPA Direct Debit Scheme creates for

    the first time a payment instrument that

    can be used for both domestic and cross

    border direct debit collection.

    The SEPA Credit Transfer Scheme merges

    rules contained in already existing Euro

    pean agreements on the processing of

    crossborder payments into a single

    framework, thus ensuring a standard

    European procedure for handling mass

    payments. The German EUStandard

    berweisung, available in Germany since

    2003, provides a basis for this.

    The SEPA Cards Framework defines

    general card scheme requirements de

    signed to make payment throughout

    ASSOCIATION OF GERMAN BAN KS

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    Europe much easier. Customers will be

    able to use their card throughout the EU

    without noticing any difference to using it

    at home.

    The EPC has also defined the SEPA data

    formats, which represent a subset of the

    messages based on ISO standard 20022. The

    use of these data formats ensures a uniform

    basis for processing SEPA payments. At the

    same time, the EPC has established clearing

    and settlement rules.

    Very rapidly and on a selfregulatory

    basis, the European banking industry has

    therefore managed to create the key con

    ditions for creating SEPA on schedule.

    2 SEPA

    2.1 Scope of SEPA

    SEPA covers the 27 EU member states and

    thus potentially all accounts held in any of

    these states. Whether or not the account

    holder is an EU citizen does not matter in this

    respect. The SEPA project also covers the

    other countries of the European Economic

    Area (EEA) Iceland, Liechtenstein, Norway

    and Switzerland (see figure 3). Since 2009

    Monaco, which is associated with France, has

    also been part of SEPA.

    2.2 Potential of SEPA

    Additional offerings for customers

    The main advantage of SEPA for customers

    is that they can make payments quickly and

    just as safely, cheaply and conveniently as

    they do at national level. This particularly

    supports the growing mobility of citizens in

    Europe that is already being promoted by

    other measures, such as action on freedom of

    employment and freedom of establishment

    or recognition of foreign student diplomas. It

    also has a positive impact on the crossborder

    demand for financial services.

    Corporate customers operating Europe

    wide benefit from the fact that SEPA pay

    ments can be handled throughout SEPA

    under the same conventions. This is a basic

    condition for obtaining extensive economies

    of scale. A further benefit in the form of uni

    form postprocessing of all euro payments

    can be achieved by establishing uniform SEPA

    data quality and data format standards. At the

    same time, the conditions for management

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

  • 13

    of a central account or improved liquidity

    management have also been created. In the

    presentday situation of markets separated

    by domestic standards, companies operating

    across borders usually keep payment

    accounts in every country in which they do

    business. Payments made through these

    accounts are counted as domestic trans

    actions, though they ought in point of fact to

    be classified as crossborder. This means that

    the volume of actual cross border payment

    transactions in the form of credit transfers

    and direct debits is much higher today than

    the officially reported figure of around 12%.

    Realisation of SEPA will also have an inter

    national impact. Thanks to the new trans

    parency and uniformity in the future, multi

    national businesses will find it easier to

    expand their operations to Europe without

    as is currently the case having to under

    stand and make allowance in their systems

    for every national idiosyncrasy.

    ASSOCIATION OF GERMAN BAN KS

    Source: Association of German Banks, as at October 2009.

    Figure 3

    32 countries are members of SEPA

    Euro16

    EU27

    SEPA = EU27 + Iceland, Liechtenstein, Norway + Monaco, Switzerland

  • Chances and challenges for the banking

    industry

    Banks, in particular, which will be among the

    first to seize these fresh market opportun

    ities, have the chance to acquire additional

    customers across Europe by offering

    attractive new SEPA products. SEPA also gives

    banks acting as service providers for other

    banks scope for expanding this line of

    business. At the same time, existing

    customer ties can be cemented, thus

    strengthening customer loyalty.

    Banks from countries with lowcost pay

    ment services will have a particularly good

    chance of winning new business and break

    ing into other markets. Economies of scale

    can be achieved in payments processing to

    cushion the trend towards lower transaction

    fees also under way in Europe. In addition,

    the uniform SEPA data format will allow

    banks operating across Europe to consoli

    date their domestic processing procedures

    and infrastructures.

    On the other hand, any unharmonised,

    unbalanced opening of the banking market

    can create the risk of onesided access by

    foreign competitors. For it to be a complete

    success, SEPA therefore needs to be realised

    on the same conditions and to provide a

    level playing field with identical market

    opportunities for all participants. It would be

    wrong if, in some countries, barriers set up

    to protect against market entry, e.g. purely

    domestically based standards, were to be

    removed, whilst other countries were to

    continue to deny free and fair market access

    by maintaining their domestic conventions.

    Such conduct would also directly impair the

    benefits of SEPA for customers.

    2.3 The public sector as an early user

    of SEPA instruments

    Ultimately, the success of SEPA will depend

    on the extent to which customers use the

    new European payment schemes. Policy

    makers, as the original driving force behind

    the SEPA process, are called on to show the

    way. The public sector, as one of the biggest

    users of payment services, should undertake

    to play a pioneering role by switching to

    SEPA instruments at an early stage. After all,

    the banking industry not least in response

    to a political initiative is also investing

    heavily up front to make the integrated euro

    payments market a reality.

    2.4 Legal prerequisites for SEPA

    EU Directive on payment services in the

    internal market

    The European banking industry has laid the

    foundations for making SEPA a reality. yet

    the integration of the euro payments sector

    cannot be accomplished by the banking

    industry on its own. This process should be

    helped along by legislators in particular.

    What is needed first and foremost is a

    uniform, EUwide legal basis for the SEPA

    direct debit in order to overcome obstacles

    raised by different rules under national legal

    regimes. The EU Directive on payment

    services in the internal market sets uniform

    rules on, for example, the authorisation of

    payments, the return of payments and

    14

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

  • 15

    refund rights. These rules not only create

    more legal certainty and acceptance in the

    customertobank relationship but, because

    they apply EUwide, also provide the

    required basis for selfregulatory measures

    at interbank level.

    The EU payment services directive was

    adopted by European lawmakers two years

    later than originally planned. As a result, its

    transposition by member states into national

    law will be completed only in November

    2009 instead of by January 2008 as first

    envisaged. Only then can the SEPA direct

    debit also be made available EUwide since

    the common legal basis referred to above is

    a precondition.

    Use of existing direct debit mandates

    for SEPA direct debits

    Another key prerequisite for the successful

    introduction of the European direct debit is

    the ability to convert existing direct debit

    mandates for use in the SEPA scheme. The

    mandate used in the German direct debit

    scheme authorises the payee to collect pay

    ments by direct debit from the payers

    account. A European direct debit is author

    ised by means of a SEPA mandate. There is a

    major difference between the mandates. The

    SEPA mandate contains two elements: the

    payer authorises the payee to debit his

    account with the due amount and, in

    addition, instructs his bank to pay the direct

    debit. By contrast, the mandate normally

    used in Germany includes no instruction to

    the payers bank. Making the switch from the

    German to the European direct debit scheme

    will consequently require the involvement of

    the payer to obtain this additional author

    isation. Given that payees in Germany

    currently hold an estimated several hundred

    million direct debit mandates, a pragmatic

    approach is needed in order to avoid

    imposing an unnecessary burden on payers,

    payees and the banks involved.

    In the view of the banks, the future

    providers of the SEPA direct debit, there is a

    solution which is pragmatic and offers legal

    certainty: German lawmakers simply need

    to stipulate that an existing German direct

    debit mandate will be converted into a SEPA

    mandate if the payee informs the payer

    about the change and the payer does not

    raise any objection. This leaves it up to the

    payee and the payer to decide when to make

    the switch from the German to the European

    scheme.

    The issue of how existing mandates can

    be converted to SEPA mandates has turned

    out to be vital to the successful introduction

    of the direct debit throughout SEPA. For

    this reason, the European Central Bank and

    European Commission have also called for

    solutions which enable existing direct debit

    mandates to be used for SEPA direct debits.

    German lawmakers should assist by meeting

    this prerequisite, especially since Germany is

    now the only SEPA country in which this

    obstacle still exists.

    2.5 Timeframe for realising SEPA

    A basic distinction must be made in the SEPA

    project between implementation of the Euro

    ASSOCIATION OF GERMAN BAN KS

  • 16

    pean schemes and migration, i.e. the complete

    phasingout of existing domestic schemes.

    Implementation

    In line with the political mandate, the Euro

    pean banking industry has undertaken to

    implement the SEPA instruments. January

    2008 saw the SEPA credit transfer introduced

    on schedule. This instrument is now

    available at more than 4,000 European banks.

    The foundations for a single European cards

    market have also been laid. And the

    European direct debit will be launched by

    the end of this year. This means that euro

    payments can be made between any

    accounts within SEPA just as easily and

    securely as has been possible up to now

    within a member state. In future, trans

    ferring money from Hamburg to Athens

    will be as simple as it is at present from

    Hamburg to Munich.

    Migration

    The SEPA schemes are being offered along

    side todays German payment instruments.

    Banks have already made the necessary in

    vestment in new systems, while customers

    can initially continue using the old instru

    ments if they so wish. Companies and con

    sumers are currently making little use of the

    new schemes, however. Only just over 4% of

    credit transfers are SEPAcompliant (see

    figure 4). In Germany, the figure is even lower

    at a mere 0.3% (according to statistics for

    the second half of 2008).

    The reason most commonly cited by

    companies or individuals for the low level of

    SEPA credit transfers as a percentage of all euro credit transfers. figures for the clearing and settlement systems CEC (located in Belgium), EmZ (Germany), Dias (Greece), iberpay (Spain); Sit/COrE (france), Bi-COmP (italy), JCCtransfer (Cyprus), Equens (Germany/the netherlands), Step.at (Austria), SiBS (Portugal), Bankart and GiroClearing (Slovenia) and EBA StEP2. Source: European Central Bank, figures as at September 2009.

    Figure 4

    There is little use at present of the SEPA credit transfer

    feb

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    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

  • 17

    use is the view that SEPA has few

    advantages over German payment systems.

    From a national perspective, this criticism

    is understandable since the needs of

    companies and consumers are covered

    comprehensively by the German schemes.

    This attitude ignores the political back

    ground of internal market integration,

    however. It is not the aim of SEPA to

    improve German payment systems. These

    have been continuously refined over recent

    decades and little room for improvement

    remains. A lot more is at stake: the objective

    is not to make improvements within existing

    national borders but to break down these

    borders. The point is that SEPA lays the

    foundations which will enable payments to

    be more easily made across national

    borders. This political idea of the internal

    market should also apply to cashless euro

    payments. In the Lisbon Agenda, the govern

    ments of the European Union made a

    commitment to furthering the integration of

    Europe in the area of financial services.

    Uniform euro payment systems are an

    essential part of this initiative.

    Users will not only benefit from quick,

    simple and secure schemes, but will also

    realise how inexpensive SEPA actually is.

    Keen competition in the German market has

    already resulted in very low charges for pay

    ments compared to those in other European

    countries. SEPA will increase rather than

    reduce this competition.

    Swift migration to the European

    schemes will doubtless facilitate the process.

    To avoid an unnecessary burden, the phase

    in which both systems operate in parallel

    should be brief. It would almost certainly be

    best for all those involved if final migration

    were completed by a set date throughout

    Europe. The statutory introduction of the

    euro and simultaneous replacement of

    national currencies could serve as a model.

    ASSOCIATION OF GERMAN BAN KS

  • 18

    3 Implementation of SEPA in the conventional payments market

    In 2008, a total of 78.4 billion cashless pay

    ment transactions were made within the EU.

    Conventional payments, i.e. credit transfers,

    direct debits and cheques, make up 60% of

    this volume (see figure 5). In the euro area,

    the proportion is around two thirds because

    direct debits play a greater role.

    The EU member states differ sharply as

    regards the absolute number of cashless

    transactions. Germany, France and the UK

    have the highest proportion, together hold

    ing 60% (see figure 6). In contrast, the 20

    countries with the lowest volume do not,

    with a total of 18.7%, even account for as

    many transactions as any of these three

    countries on its own.

    The further development of conven

    tional payments is an important part of the

    SEPA project. As the cheque has no future,

    since it is a paperbased instrument, it will

    continue to be processed in the traditional

    way in each domestic payments system. SEPA

    schemes have only been established for

    credit transfers and direct debits.

    The challenge has been to achieve a

    common European understanding of these

    two instruments so that attractive services

    can be offered to all customers. The different

    European payment cultures that are revealed

    by, among other things, the divergent use of

    the various instruments available (see figure

    2) give an idea of the magnitude of this

    challenge. For example, credit transfers and

    direct debits make up over 80% of all pay

    ments in Bulgaria, Germany and Austria,

    but only just over 20% in Portugal.

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

    Cashless payments in 2008 in billions of transactions.Source: European Central Bank, Blue Book, table 7.1.

    Figure 5

    Credit transfers, direct debits and cheques make up

    two-thirds of the 78 billion transactions in Europe

    Credit transfers Direct debits Card payments Emoney Cheques Other

    EU27

    21.7 20.3 29.5 5.8

    0.5 0.54.417.916.614.9

    0.4 0.5

    78.4

    54.8of which: Euro15

    0 10 20 30 40 50 60 70 80Bn

  • 19

    Another important aspect in the design

    of the SEPA payments instruments is auto

    matability. Only industrial processing of pay

    ments without any manual intervention

    keeps costs low. This is in the interest of both

    banks and customers. The benchmark in this

    respect is particularly Germanys present

    domestic payments market, which boasts a

    high level of automation and thus high

    costefficiency.

    Credit transfers and direct debits differ

    in the way they are processed. The main

    difference between these two instruments is

    in who triggers the transaction. While it is

    the originator (payer) who initiates a credit

    transfer (the take my money and credit it to

    the other side principle), it is the payee who

    starts off a direct debit (the I request money

    from the other side and credit it to myself

    principle). To ensure that only legitimate

    claims are settled by direct debit, how

    ever, additional requirements have to be

    complied with compared to the credit

    transfer. These requirements include civil

    law rules. As a uniform European civillaw

    regime for payments will be introduced only

    at the end of 2009, no uniform European

    direct debit scheme exists as things stand.

    SEPA will be breaking new ground in this

    respect. Credit transfers and direct debits are

    described in more detail below.

    3.1 SEPA instruments: credit transfer

    Credit transfers are used to a varying extent

    in the EU member states (see figure 7). For

    example, Finns and Austrians each make well

    over 100 credit transfers every year, whilst

    Greeks hardly use credit transfers at all.

    Overall, every citizen in the European Union

    makes an average of 44 credit transfers

    annually. The figure in the euro area is much

    the same.

    figures for 2008.Source: European Central Bank, Blue Book, table 7.1.

    Figure 6

    Germany, France and the UK account for the largest

    share of cashless payment transactions in the EU

    20.4 %

    20.3 %

    19.5 %

    Germany

    France

    UK

    Rest of EU27

    Sweden

    Italy

    The Netherlands

    Spain

    18.7 %

    3.5 %

    4.9 %

    5.8%

    6.9 %

    ASSOCIATION OF GERMAN BAN KS

  • 20

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

    Figure 7

    Credit transfers are used to a varying extent in Europe

    Average number of credit transfers per citizen in 2008 in selected countries. Source: European Central Bank, Blue Book, table 7.4 a.

    Greece

    Spain

    Italy

    Poland

    France

    EU27

    Euro15

    UK

    Hungary

    Germany

    Belgium

    The Netherlands

    Austria

    Finland

    0 20 40 60 80 100 120 140

    Basic principle of credit transfer

    The credit transfer process starts with the

    payer also known as the originator who

    settles a claim to payment resulting from an

    underlying transaction (see figure 8 for a

    simplified diagram). An underlying trans

    action may, for example, be the purchase of a

    book or the provision of a service.

    In the first step of the process, the

    originator initiates the payment at his/her

    bank. In the second step, the credit transfer is

    exchanged between the originators bank

    and the beneficiarys bank. The payment

    message contains at least the following:

    details of the originator and his bank

    details of the beneficiary and his bank

    the amount of the credit transfer

    remittance information

    This allows the beneficiary to reconcile

    the payment with the underlying transaction

    (e.g. on the basis of an invoice number).

    Parallel to the payment message, credit

    transfer funds flow in the same direction in

    favour of the beneficiarys bank. In the third

    step, the amount of the credit transfer is

    credited to the beneficiary, who is informed

    thereof, e.g. via a statement of account.

  • This highly simplified diagram omits

    numerous steps in the process, e.g. when

    the originator is notified that his account

    has been debited. The bank checks on

    whether the beneficiarys account exists and

    the interbank systems used to clear and

    settle the payment have likewise been left

    out.

    Special features of the SEPA credit transfer

    The European banking industry set a number

    of requirements for the SEPA credit transfer

    to allow uniform, automated processing.

    These requirements are based on those for

    the German EUStandardberweisung, which

    was launched successfully in 2003:

    The transfer is denominated in euros and

    executed within SEPA. It may also be used

    for domestic payments.

    The amount is credited to the payees

    account within three banking business

    days.

    The accounts of the payer and payee are

    identified by the International Bank

    Account Number (IBAN).

    The Bank Identifier Code (BIC) identifies

    the payers bank and the payees bank.

    Use of the SEPA data formats is recom

    mended in electronic banking (see also

    section 3.4). Use of the SEPA data formats

    is mandatory in interbank clearing and

    settlement of payments.

    These requirements are designed to

    allow fully automated processing of the SEPA

    credit transfer like in the German domestic

    payments sector today.

    3.2 SEPA instruments: direct debit

    Like credit transfers, direct debits are used to

    a varying extent across Europe (see figure 9).

    Poles and Greeks, for example, hardly use

    direct debits at all. By contrast, the average

    German and Austrian pays by direct debit

    almost 100 times a year. This is more than

    twice as much as the average per capita use

    in the European Union.

    21

    Underlyingtransaction

    Flow of funds

    Credit transfer

    InformationInitiation

    Figure 8

    Credit transfer is initiated by the payer

    Source: Association of German Banks.

    1

    2

    2

    3

    Beneficiarys bank (payees bank)

    Originators bank (payers bank)

    Beneficiary(payee)

    Originator(payer)

    ASSOCIATION OF GERMAN BAN KS

  • 22

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

    Figure 9

    Europeans do not all use direct debits to the same extent

    Average number of direct debits per citizen in 2008 in selected countries. Source: European Central Bank, Blue Book, table 7.4 a.

    Poland

    Greece

    Hungary

    Italy

    Finland

    Belgium

    EU27

    France

    UK

    Spain

    Euro15

    The Netherlands

    Austria

    Germany

    0 20 40 60 80 100

    Direct debits are used less than credit

    transfers in Europe. Nevertheless, the direct

    debit is an important payment instrument

    for Europe as it accounts for a quarter of all

    transactions. At 30%, the figure in the euro

    area is even higher.

    Basic principle of direct debit

    The processing of a direct debit starts with

    the payee, who wishes to have a claim to pay

    ment resulting from an underlying trans

    action settled in his favour (see figure 10 for

    a simplified diagram). The underlying trans

    action may be a newspaper subscription, for

    example. In this case the payee is the news

    paper publisher and the payer is the sub

    scriber.

    In the first step of the process, the cred

    itor initiates the payment by presenting the

    direct debit to his bank. In the second step,

    the direct debit is exchanged between the

    creditors bank and the debtors bank. The

    payment message contains the same infor

    mation as that required for a credit transfer.

    With direct debits, the funds flow from

    the payers bank to the payees bank and thus

    in the same way as with credit transfers. In

    the third step, the payer is informed that his

    account has been debited, e.g. via an account

    statement. For simplicitys sake, the diagram

    omits numerous parts of the process such as

    the banks internal systems which are used to

    clear and settle payments.

  • 23

    Direct debits differ fundamentally from

    credit transfers in one respect: an author

    isation (mandate) to debit the debtors

    account must be given. Where a subscription

    is involved, the subscriber gives the news

    paper publisher this mandate. A mandate

    may be issued either individually for each

    direct debit or once only before the first

    direct debit. It can be issued directly between

    the payer and the payee or between the

    banks involved. These differences in

    mandating practice are the result of diverging

    civil law regimes in the EU member states,

    which define when a mandate actually exists.

    This question is in turn closely linked to the

    payers refund right. In most direct debit

    schemes, the payer can contest collection of

    a direct debit within a certain defined period

    and reclaim the amount debited without

    giving any reasons. If no mandate has been

    issued at all, the amount will also be

    refunded after expiry of this period.

    Special features of the SEPA direct debit

    The nature of the direct debit and the above

    mentioned dependency on civil law make

    common European direct debit rules a pre

    requisite for the use of the SEPA direct debit.

    The EU member states must introduce such

    rules by November 2009 (see section 2.1).

    There are two types of SEPA mandate.

    The payer of a core direct debit can claim a

    refund up to eight weeks after the amount

    has been debited. Businesstobusiness direct

    debits, which may only be agreed between

    companies, cannot, by contrast, be contested

    in this way. The wording of the correspond

    ing mandates reflects this difference (see

    figure 11).

    The SEPA direct debit is subject to

    certain requirements to allow uniform,

    highly automated processing along the lines

    of that for the SEPA credit transfer:

    underlyingtransaction

    Mandate

    Flow of funds

    Direct debit

    Initiation

    Information

    Figure 10

    Direct debit is initiated by the payee

    Source: Association of German Banks.

    32

    0

    2

    1

    Creditors bank (payees bank)

    Debtors bank (payers bank)

    Creditor(payee)

    Debtor(payer)

    ASSOCIATION OF GERMAN BAN KS

  • 24

    The direct debit is denominated in euros

    and executed within SEPA.

    The payer authorises SEPA direct debit

    by means of the relevant SEPA mandate.

    The customers accounts are identified by

    the IBAN and the banks are identified by

    the BIC.

    When the direct debit is presented, the

    payee specifies the due date. The payers

    account is debited on this date.

    Use of the SEPA data formats is recom

    mended in electronic banking (see also

    section 2.4). Their use is mandatory in

    interbank clearing and settlement of pay

    ments.

    3.3 Future development and expansion

    of the SEPA schemes (E-SEPA)

    The SEPA credit transfer and direct debit

    schemes form a basic framework which is

    sufficient to cover the vast majority of euro

    payments. These schemes will be con

    tinuously refined to take account of changing

    user requirements, for example by adding

    further features to enhance automated

    processing in the corporate sector.

    Besides these developments, the basic

    schemes will be used to offer additional ser

    vices and so expand the SEPA product range.

    Banks will enhance their services by enabling

    payers to make guaranteed online credit

    transfers with the help of electronic or mobile

    devices (e and mpayments), for example. It

    will also become possible to authorise SEPA

    direct debit mandates electronically as well as

    in paper form, as is usual at present. This will

    allow the payer to send the mandate to the

    payee simply when banking online.

    3.4 SEPA standards

    Uniform standards to identify an account,

    for example that are used by all the parties

    to payments without any room for interpre

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

    Figure 11

    SEPA mandates for core and Business-to-Business direct

    debits contain different refund provisions

    Source: European Payments Council, as at June 2009.

    SEPA direct debit mandate

    By signing this mandate form, you authorise [name

    of creditor] to send instructions to your bank to

    debit your account, and your bank to debit your

    account in accordance with the instructions from

    [name of creditor].

    As part of your rights, you are entitled to a refund

    from your bank under the terms and conditions of

    your agreement with your bank. A refund must be

    claimed within 8 weeks starting from the date on

    which your account was debited.

    SEPA business-to-business direct debit mandate

    By signing this mandate form, you authorise [name

    of creditor] to send instructions to your bank to

    debit your account, and your bank to debit your

    account in accordance with the instructions from

    [name of creditor].

    This mandate is only intended for businessto

    business transactions. you are not entitled to a

    refund from your bank after your account has been

    debited, but you are entitled to request your bank

    not to debit your account up until the day on which

    the payment is due.

  • 25

    tation are essential. This is what experience

    in the domestic payments sector has shown

    over the years. Without such standards, cost

    efficient handling of billions of payments is

    not possible.

    For this reason the International Bank

    Account Number (IBAN) and the international

    Bank Identifier Code (BIC), along with the

    SEPA data formats, will be mandatory in

    SEPA. They are described in the following.

    The International Bank Account Number

    (IBAN)

    The IBAN is an international bank account

    number based on ISO (International Organ

    isation for Standardisation) standard 13616.

    The IBAN comprises an international part

    the country code and the check digits and a

    national component. For Germany, this

    national component is the bank code (Bank

    leitzahl) and the German account number.

    While the length of the IBAN varies from

    country to country, it is the same within a

    country.

    The check digit can be used to deter

    mine whether the IBAN is plausible. This

    check can be made by the customer himself

    or by his bank when the payment is initiated.

    Should the IBAN not be plausible, the pay

    ment will not be executed in the first place.

    The correctness of the IBAN, i.e. the existence

    of the account it represents, can only be

    ascertained by the accountkeeping bank,

    however.

    The Bank Identifier Code (BIC)

    The BIC is the worldwide bank identifier code

    based on ISO standard 9362 and is used like

    the domestic bank code. The BIC is either

    eight or eleven characters long.

    The SEPA data format

    Different data formats are used today for do

    mestic and crossborder payments. They dif

    fer according to whether messages are for:

    use between banks or between customers

    and their banks

    domestic or foreign payments

    use of credit transfers, direct debits or

    card transactions

    transactions processed individually or in

    batches.

    These formats differ as regards the type

    and size of the data used, since no common

    set of required data, i.e. a uniform logical

    data model, has been defined. For example,

    in some cases domestic systems (German

    account number and bank code) and in other

    cases international systems (IBAN and BIC)

    are used to identify accounts. No common

    technical representation, i.e. a uniform

    physical data model, exists either: the

    German DTAUS format calls for fixed data

    element lengths, so that the bank code, for

    example, always begins at the same place.

    The Society for Worldwide Interbank Financial

    Telecommunication (SWIFT) data formats, on

    the other hand, use variable lengths.

    The International Organisation for

    Standardisation has now started work on

    ASSOCIATION OF GERMAN BAN KS

  • 26

    modelling financial industry messages uni

    formly. This is set out in ISO standard 20022,

    which is an attempt to replace the many

    different formats existing today with a single,

    uniformly modelled message family (conver

    gence). An account can, for example, contain

    the same details in all messages based on ISO

    20022 (see figure 12), no matter whether these

    formats are used in payments, securities

    clearing and settlement, or foreign trade.

    The Extensible Markup Language (XML)

    syntax was recommended as the physical

    data model. XML separates the contents of a

    message from the representation of the con

    tents. XML messages are thus platform and

    programming languageindependent. The

    accompanying XML schemas allow a check

    on the technical validity of messages, e.g.

    on whether the account identification is no

    longer than 34 characters. This means that

    such checks do not have to be programmed

    in the application whether on the bank

    customers side in the online banking

    program or at the bank. Not only does this

    remove the onceonly programming

    workload, but every change to a message

    can be supported by simply exchanging the

    XML scheme. A check on whether, for

    example, an IBAN is plausible cannot be

    carried out at the same time, however.

    It was agreed that messages based on

    ISO 20022 would be used for the SEPA

    schemes. However, these messages contain

    a number of data elements that are not

    necessary for SEPA but satisfy additional

    requirements set by nonEuropean

    countries, e.g. the US social insurance

    number to identify retail customers. Subsets

    of ISO messages have therefore been

    defined for SEPA. This means that, while all

    SEPA messages are valid messages based on

    ISO 20022, they have been adjusted in size

    to meet SEPA requirements and thus support

    the fully automated processing of SEPA pay

    ments much better.

    If all involved parties use the SEPA data

    formats, it will be possible to avoid data loss.

    Today, various formats are in use because

    different systems are involved. Each time

    there is a change from one system to an

    other, the data has to be converted into the

    respective target format. If the new format

    cannot accommodate as much data, certain

    information had to be omitted. This means,

    for example, that the remittance infor

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

    Figure 12

    Details of an account

    in an ISO 20022

    message

    Source: Association of German Banks on the basis of iSO 20022, CashAccount16 element.

    Account identification

    Account name

    Account currency

    Account type

    Account

  • 27

    ASSOCIATION OF GERMAN BAN KS

    mation cannot pass along the entire

    processing chain and reach the payee

    unchanged in its original form. But if the

    SEPA data formats are used throughout,

    there will be no need for conversion and the

    payee will receive all the necessary infor

    mation intact. Should the ISO 20022 messages

    also be used in future in the crossborder,

    nonEuropean payments market, only a

    single format family would then be used in

    the long term: this would make things much

    easier for bank customers and banks.

    3.5 SEPA infrastructure for clearing

    and settlement

    Traditional payment clearing (exchange of

    messages) and settlement systems are gov

    erned by the respective domestic payment

    conventions, no matter whether payments

    are processed singly as individual payments

    or in batches as mass payments. The intro

    duction of the euro as a virtual currency in

    1999 saw the establishment of two new sys

    tems for individual payments in euros: the

    TransEuropean Automated Realtime Gross

    Settlement Express Transfer (TARGET) sys

    tem, linking the central banks domestic indi

    vidual payment systems, and the EURO1 sys

    tem operated by the European Banking

    Association (EBA). The EBAs STEP2 system

    was added for euro mass payments in 2003.

    SEPA requires an infrastructure for mass

    payments that supports both the SEPA

    schemes and standards, e.g. the IBAN. The

    most important criterion in this network of

    systems the infrastructure is the reachabil

    ity of all banks. Where a payment from Bank

    A to Bank B is requested, Bank A has to be

    able to reach Bank B via the infrastructure,

    otherwise the payment cannot be executed.

    The EPC has defined five categories of

    clearing and settlement systems for SEPA

    (see figure 13). Each of these categories

    differs particularly as regards which and how

    many banks participate and can thus reach

    each other. The PEACHcompliant ACH

    category is especially important as such a

    system must be able to reach all SEPA banks.

    At least one system belonging to this

    category is needed for SEPA to work. Which

    systems and thus also which of the five

    system categories will actually establish

    themselves is something that will be decided

    by competition.

    3.6 Implementation and migration

    The SEPA schemes are offered alongside

    existing domestic schemes (see section 2.3).

    Figure 13

    Five categories of

    clearing and settlement systems

    PEACHcompliant ACH

    SEPAschemecompliant ACH

    SEPAschemecompliant system

    Intragroup arrangements

    Bilateral system

    Source: Association of German Banks, as at October 2009.

  • In the conventional payments sector, the new

    SEPA schemes will operate solely within the

    new SEPA infrastructure, whilst the old

    schemes currently available will use the

    existing systems.

    The use of new schemes within the old

    infrastructure, e.g. exchanging a SEPA direct

    debit in the DTAUS format, either does not

    make sense or is not possible. Both the

    logical and physical data models of the

    DTAUS format developed for German

    domestic payments differ fundamentally

    from those of the SEPA data format. Making

    the DTAUS format SEPAcompatible would

    mean considerable additional investment

    investment that is unnecessary, since the

    original SEPA messages have to be supported

    by every bank, anyway. Such an unsatisfactory

    solution would only make switching

    completely to the SEPA schemes unnecessarily

    complicated.

    4 Card payments

    There are various types of payment cards in

    use today debit cards and credit cards, for

    example. What is more, these cards often

    combine different functions: they can be used

    for pointofsale payments and cash with

    drawals and are accepted both at home and

    abroad. Owing to this versatility, which is

    being further enhanced by technical

    innovations such as embedded chips, cards

    are increasingly replacing cash. It is therefore

    only logical to establish a single European

    market for plastic payments, too.

    4.1 The situation prior to the introduction

    of SEPA

    The first cardbased payments in Germany

    date back to the end of the 1960s. Initially,

    cards were used to guarantee cheques.

    Then, over time, they evolved into multi

    function cards, and have today established

    themselves as payment instruments in their

    own right. The use of cards continues to

    grow at a rapid rate.

    Other European countries have seen

    similar developments. The intensity of card

    use differs considerably across Europe. The

    value of POS and ATM transactions varies

    between 1 and 26% of gross domestic

    product (see figures 14 and 15).

    Debit cards

    The most widespread type of payment card in

    Germany is the girocard. Banks in Germany

    have issued over 90 million bank cards to

    customers. These cards can be used to make

    28

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

  • cash withdrawals from ATMs or pay for goods

    and services at pointofsale devices

    connected to the girocard network. Since

    amounts are debited directly from the

    customers account, these are debit cards. By

    contrast, amounts paid by credit card are

    normally aggregated and debited from the

    account in full or in part once a month. In

    Germany, debit cards are not only far more

    widespread than credit cards, they are also

    used more often. Though the average amount

    of a credit card transaction is higher than that

    of a debit card transaction, the total annual

    value of transactions using debit cards in

    Germany is almost four times higher than

    the value of transactions using credit cards

    (see figure 16).

    Thanks to its efficiency, the girocard

    scheme has been able to establish itself as

    the leading debit card network of the bank

    ing industry in Germany. The girocard net

    work is continuing to expand even in the

    face of competition from other schemes,

    such as the ELV electronic debit scheme, and

    from credit cards.

    Nevertheless, as things stand, most of

    the 600,000 points of acceptance for giro

    card at retail outlets, for example, are to be

    found in Germany. Other European coun

    tries have their own, regionally focused debit

    card schemes (see figure 17). Up to now,

    there have been no direct links between the

    schemes.

    29

    Figure 14

    Payments at POS terminals represent

    around 12% of EU27 gross domestic product

    Value of transactions with domestic cards at domestic POS terminals as % of gross domestic product in 2008. Source: European Central Bank, Blue Book, table 15.

    %

    UK

    Fin

    lan

    d

    Port

    ug

    al

    Den

    mar

    k

    Fran

    ce

    Esto

    nia

    Swed

    en

    Irel

    and

    The

    Net

    her

    lan

    ds

    Bel

    giu

    m

    EU27

    Cyp

    rus

    Slo

    ven

    ia

    Hu

    ng

    ary

    Euro

    15

    Spai

    n

    Mal

    ta

    Latv

    ia

    Luxe

    mb

    ou

    rg

    Ger

    man

    y

    Ital

    y

    Pola

    nd

    Au

    stri

    a

    Lith

    uan

    ia

    Cze

    ch R

    epu

    blic

    Slo

    vaki

    a

    Bu

    lgar

    ia

    Gre

    ece

    Rom

    ania

    25

    20

    15

    10

    5

    0

    ASSOCIATION OF GERMAN BAN KS

  • This means that at present customers

    can usually only use their bank cards for pay

    ments or cash withdrawals abroad if debit

    cards with the logos of the MasterCard or

    Visa international card schemes (Maestro or

    V Pay) are accepted. German bank cards

    normally carry the Maestro logo for this

    purpose. This only enables customers to use

    their debit cards at a limited number of debit

    card acceptance devices, however.

    Customers cannot yet use their German bank

    cards abroad to the same extent as they

    can in Germany. The goal of SEPA for cards

    is to reduce the existing fragmentation of

    the European market.

    30

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

    Figure 15

    Transactions at ATMs represent around

    10% of EU27 gross domestic product

    Value of transactions with domestic cards at domestic Atms as % of gross domestic product in 2008. Source: European Central Bank, Blue Book, table 13.

    %

    Latv

    ia

    Lith

    uan

    ia

    Esto

    nia

    Gre

    ece

    Mal

    ta

    Pola

    nd

    Port

    ug

    al

    Bu

    lgar

    ia

    Cze

    ch R

    epu

    blic

    Rom

    ania

    Hu

    ng

    ary

    Irel

    and

    Slo

    vaki

    a

    UK

    Slo

    ven

    ia

    Ger

    man

    y

    Bel

    giu

    m

    EU27

    Spai

    n

    Euro

    15

    The

    Net

    her

    lan

    ds

    Fin

    lan

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    Cyp

    rus

    Swed

    en

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    y

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    mb

    ou

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    Den

    mar

    k

    25

    20

    15

    10

    5

    0

    bn

    Figure 16

    Debit cards are more popular than

    credit cards in Germany

    Value of transactions in bn (debit card corresponds to the card with debit function category and credit card to the card with delayed debit function category). Data for years before 2007 are not comparable.Source: European Central Bank, Blue Book, table 9.

    2007 2008

    Debit cards Credit cards

    120

    100

    80

    60

    40

    20

    0

  • Credit cards

    Credit card payments are characterised by

    the fact that the amount is not debited from

    the customers account immediately, but in

    full or in instalments within a period agreed

    on with the cardissuing bank. The cards

    show the brands of international card

    schemes such as American Express, Master

    Card or Visa. Credit cards are accepted all

    over the world where the relevant logo is on

    display.

    4.2 SEPA for card payments

    Not only credit transfers and direct debits but

    card payments, too, are part of the single

    market for payments. There will be benefits

    above all for cardholders, as well as for retail

    ers and service providers in their capacity as

    points of acceptance.

    The declared aim of creating a SEPA for

    card payments is to make such payments sig

    nificantly simpler for cardholders and mer

    chants.

    31

    ASSOCIATION OF GERMAN BAN KS

    Schemes shown: LinK in the united Kingdom, Dankort in Denmark, Pin in the netherlands, girocard in Germany, Cartes Bancaires in france, multibanco in Portugal, 4B, Euro 6000 and Servired in Spain, Pagobancomat in italy.Source: Association of German Banks, October 2009.

    Figure 17

    Debit card schemes of domestic origin

    currently used in Europe

  • European cardholders are to be able to

    use their cards throughout SEPA in the

    same way as they do at home.

    European merchants are to be able to

    accept cards issued anywhere in SEPA in

    the same way as they accept domestic

    cards.

    4.3 The SEPA Cards Framework

    It is against this backdrop that the European

    Payments Council has established a frame

    work describing the SEPA cards market. The

    SEPA Cards Framework (SCF) sets out its rules

    and principles. The prospects for card

    schemes, cardholders, cardaccepting busi

    nesses and cardissuing banks are examined.

    Focus of the SEPA Cards Framework

    The rules and principles contained in the

    SEPA Cards Framework are commitments by

    all banks which are members of the Euro

    pean Payments Council. The framework covers

    all the following types of card payments:

    Transactions at POS terminals and ATMs

    in SEPA using generally accepted cards

    issued by SEPA banks.

    Payments and cash withdrawals in euros.

    Card payments with a payment guaran

    tee, meaning that when a card is present

    ed to the merchant, payment to that

    merchant or his acquirer is guaranteed.

    The SEPA Cards Framework does not

    cover direct debitbased transactions

    without a guarantee of payment (ELV).

    Payments using cards containing a chip

    which complies with specifications

    issued by the EMVCo organisation (EMV

    chip) and confirmed with a personal

    identification number (PIN). Payments

    using cards with a magnetic strip will

    cease being SCFcompliant in 2010.

    Transactions using electronic purses,

    such as Germanys GeldKarte, are also not

    covered. The SEPA Cards Framework does

    not address product features or the business

    terms and conditions governing the use of a

    card.

    SEPA Cards Framework specifications

    for card schemes

    Card schemes that wish to be SCFcompliant

    must meet the following requirements:

    Transparent, nondiscriminatory member

    ship criteria. Membership may no longer

    be restricted to domestic banks. Banks

    supervised by authorities in countries

    other than that in which the card scheme

    is registered must also be able to become

    members and must not be discriminated

    against.

    SEPA licensing. Instead of separate licences

    for each member state, only licences for

    the entire SEPA may be issued in future. It

    must be possible to apply for issuing and

    acquiring licences separately.

    Transparent price structures applicable

    throughout SEPA.

    Ownership and management of the brand

    must be separate from other services

    (such as payments processing). Payment

    system services must be offered and

    priced separately (unbundling).

    32

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

  • 33

    Source: Association of German Banks.

    Figure 18

    SCF compliance options

    Existingcard schemes SCF compliance

    Option 2

    SCF complianceand extension of scheme

    SEPAwide or alliances

    Option 3

    Cobranding with an SCFcompliant

    international scheme

    Option 1

    Replacement with international card schemes

    ASSOCIATION OF GERMAN BAN KS

    All cards must be equipped with EMV chip

    technology by the end of 2010.

    Propriety specifications are to be replaced

    with open standards.

    Basic SCF compliance options for existing

    domestic card schemes

    The need to adapt is particularly acute for

    debit card schemes, which currently enable

    little or no crossborder acceptance.

    There are various possible ways for exist

    ing card schemes and cards to satisfy the re

    quirements of the SEPA Cards Framework.

    For illustration purposes, the framework de

    scribes three ways for domestic card schemes

    to become SCFcompliant (see figure 18):

    Option 1: This option involves shutting down

    or selling the scheme. Debit card pay

    ments are then processed by one or more

    international schemes. The selected inter

    national card scheme must be SCFcom

    pliant.

    Option 2: The existing domestic scheme

    meets all the requirements of the SEPA

    Cards Framework by 2008 or, if applicable,

    2010. This offers domestic schemes the

    opportunity to extend their activities

    throughout SEPA. They can also enter into

    alliances with other card schemes, be they

    domestic or international, which are also

    SCFcompliant. Another possibility is to

    establish a new, European card payment

    scheme.

  • Option 3: Cobranding with international

    card schemes is already extremely wide

    spread. It allows cards which are part of a

    regional or domestic network to be used

    in SEPA and internationally, too.

    For a domestic debit card scheme like

    girocard, all three options are conceivable.

    All three options are open to individual banks

    and banking groups, as well as to national

    banking industries as a whole. They can also

    be combined. Another possibility is to imple

    ment more than one option in parallel, ap

    plying different options to different products,

    for example. The SEPA Cards Framework does

    not exclude further routes to SCF compliance.

    The only prerequisite is that all card payment

    products and brands covered by the frame

    work must meet its requirements by the end

    of 2010.

    4.4 The German banking industrys

    options for girocard

    The German banking industry has already

    got its girocard scheme and thus over 90

    million bank cards ready for SEPA. The Euro

    pean Central Banks requirements for card

    payment schemes have also been met.

    Since all German bank cards are part of

    the girocard scheme, the obvious solution is

    to use this as a starting point for SEPA. The

    German banking industry has designed a

    threetier strategy to ensure that these cards

    will be accepted throughout SEPA and, in

    deed, the world. It is based on applying a

    combination of options 2 and 3 from the

    SEPA Cards Framework to the girocard

    scheme. The scheme is being retained and

    adapted to satisfy SEPA requirements.

    Broader acceptance throughout Europe will

    be achieved by means of cooperation agree

    ments with other card payment schemes.

    Continued co branding arrangements with

    international card schemes will, in addition,

    ensure that cards are accepted all over the

    world. The three tiers are outlined below.

    1. Retain girocard

    The German banking industry sees its giro

    card payment scheme as a key element in

    the introduction of SEPA for cards. The giro

    card scheme meets the requirements of the

    SEPA Cards Framework. Girocard is offered

    to banks and customers throughout Europe.

    Neither the use nor the operation of the

    scheme is confined to Germany; both are

    open to parties in other European coun

    tries. The same price structure applies

    throughout Europe. What is more, no licence

    fees are charged for participating in the

    girocard scheme.

    At the same time, the schemes rules

    ensure maximum competition between par

    ticipating issuers, operators and processors.

    In principle, any company which fulfils cer

    tain technical conditions is free to offer its

    services through the girocard scheme. The

    governance of the scheme is thus complete

    ly separate from the provision of other ser

    vices (unbundling). Migration of the scheme

    to EMV chip technology will be completed

    by the end of 2010 at the latest. The change

    over process for bank cards and ATMs is

    already well advanced.

    34

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

  • The freedom of access enshrined in the

    girocard scheme and the keen competition

    it fosters guarantee a high level of efficiency.

    This gives the German banking industry a

    crucial head start in implementing SEPA.

    2. Alliances with other schemes

    It is the aim of the German banking industry

    to allow SEPA card payments to benefit as

    much as possible from the efficiency of its

    existing domestic debit card systems. In order

    that this can apply to more than girocard

    transactions, the girocard scheme is being

    linked up with other European networks.

    Bilateral agreements with domestic partner

    schemes allow mutual acceptance of cards

    and enable transactions to be processed di

    rectly, without needing to be routed through

    a central intermediary such as Visa or

    MasterCard. This approach ensures that the

    requirements of the SEPA Cards Framework

    will be satisfied. Domestic card schemes,

    each of which is SCFcompliant, are thus

    entering into alliances with one another as

    described in option 2 of the framework.

    The creation of a network of this kind,

    based initially on bilateral agreements, will

    culminate in virtually universal acceptance

    of cards at ATMs and POS terminals in par

    ticipating countries. What is more, card

    holders and merchants can continue to use

    schemes with which they are already famil

    iar. The advantages of these schemes, such

    as their efficiency, widespread acceptance

    and familiarity, can be built on further. The

    investments made in recent years by

    businesses and banks are the starting point.

    Cardholders and merchants will not face

    additional costs compared with using their

    domestic schemes. Pilot trials were success

    fully launched in 2006 and gradually

    extended in 2007.

    These bilateral agreements evolved in

    November 2007 into a panEuropean

    network based on a multilateral agreement

    between card schemes the Euro Alliance of

    Payment Schemes (EAPS, see figure 19). The

    card schemes participating in EAPS have a

    market potential of over 222 million debit

    cards, 2.1 million POS terminals and almost

    190,000 ATMs throughout Europe. This

    potential now needs to be progressively

    unlocked.

    The alliance is based on mutual accept

    ance of payment cards and direct processing

    of transactions. A set of standards for direct

    processing between acquirers and issuers is

    currently being drafted by a standardsetting

    body known as the Berlin Group. EAPS will

    thus allow European debit card payments to

    be processed in a considerably more stream

    lined manner. There will be benefits for

    customers and merchants, too. There will be

    more points of acceptance throughout

    Europe available to cardholders, who will no

    longer be dependent solely on international

    payment schemes like Maestro or, in the

    near future, V Pay. And it will be easier for

    merchants to accept more cards from the

    card schemes participating in EAPS because

    they will not need to sign new acceptance

    agreements.

    35

    ASSOCIATION OF GERMAN BAN KS

  • The European Payments Council is not

    alone in seeing alliances of existing schemes

    as a potential way of implementing SEPA for

    cards. The European Central Bank is calling

    for at least one European card scheme to be

    established alongside international schemes

    so as not to lose the expertise and efficiency

    of existing domestic providers. It regards the

    creation of EAPS as an important step which

    should also be taken by other payment

    schemes.

    3. Continued cobranding

    Cobranding German cards with an

    international payment scheme is already the

    basis for using cards worldwide. Customers

    can currently use cards cobranded with

    Maestro, for example, at participating ATMs

    and retail locations all over the world. In

    return, merchants in Germany may opt to

    accept foreign Maestro cards. Such cards can

    also be used to make cash withdrawals from

    ATMs throughout Germany. SEPA has a

    second cobranding option as well: Visas

    V Pay is a debit card scheme based on EMV

    chip technology and PIN which has been

    especially designed for SEPA.

    Cobranding with Maestro will continue

    to ensure that customers can use their cards

    worldwide, while a cobranding agreement

    with V Pay will allow cards to be used at least

    throughout SEPA. The cobranding option,

    which is specifically mentioned in the SEPA

    Cards Framework, will remain an essential

    part of the German banking industrys SEPA

    strategy, even if the other options are

    becoming increasingly important.

    Combination of options

    The approach adopted by the German

    banking industry gives cardissuing banks

    36

    SEPA: UN I FORM PAyMENT I NSTRUMENTS FOR EUROPE

    Figure 19

    Six European schemes are members of EAPS

    Source: Association of German Banks, as at October 2009.

    CoGeBan Convenzione per la Gestione del marchio Bancomat Operator of the Italian Bancomat and Pagobancomat schemes

    Eufiserv Operator of a panEuropean acceptance network

    EURO 6000 One of the three big Spanish debit card schemes

    LINK Interchange Network Operator of an ATM network in the UK

    Sociedada Interbancria de Servicios Operator of the Portuguese Multibanco scheme

    Zentraler Kreditausschuss Operator of the girocard scheme (formerly electronic cash)

  • optimal flexibility for SEPA. It will be

    possible to offer cardholders and merchants

    individually tailored solutions. On top of

    this, the combination of the three options

    will permit SEPA to be implemented swiftly

    and on schedule, while preserving scope for

    flexibility over the long term.

    Using the girocard scheme as a starting

    point for SEPA will allow investments by

    merchants to be channelled into existing

    acceptance systems. Furthermore, unneces

    sary disruption of customer habits and

    extensive technical adjustment to a new

    system can be avoided. It is therefore vital to

    retain the confidence of cardholders and

    merchants in order to promote a shift from

    cash to card payments and, at the same time,

    exploit the opportunities offered by SEPA to

    all concerned.

    37

    ASSOCIATION OF GERMAN BAN KS

  • ACH Automated Clearing House: facility for the clearing of payments.

    Acquirer Company which acquires points of acceptance for various payment card

    schemes. It often offers other services as well, such as settlement.

    Berlin Group Initiative set up by a number of European banking industry organisations

    to standardise the interface between issuers and acquirers

    (www.berlingroup.org). The standards drawn up by the group are used

    in the bilateral processing of transactions in the EAPS, for example.

    BIC Bank Identifier Code: international bank code in accordance with

    ISO 9362. Listed at www.swift.com/biconline.

    Clearing Processing of incoming payments and collective transfer to relevant

    banks.

    Conventions Agreements relating to aspects of payments processing such as data

    formats or rules for returning direct debits.

    CSM Clearing and settlement mechanism.

    DTAUS Data format used for domestic German payments.

    EAPS Euro Alliance of Payment Schemes (www.cardalliance.eu). Company

    made up of European card schemes established to draw up a common

    business policy framework to link individual (often currently domestic)

    schemes. The objective is mutual acceptance of the cards of participating

    schemes.

    EBA Euro Banking Association (www.abeeba.eu).

    EBF European Banking Federation (www.ebffbe.eu).

    ELV Electronic debit scheme used by German merchants and based on the

    German direct debit scheme. No online authorisation or blacklist check.

    38

    Glossary

    GLOSSARy

  • EMV chip Chip for payment cards complying with EMVCo standards.

    EMVCo Company responsible for the chip card specifications of MasterCard,

    Visa and Japan Credit Bureau (JCB), a Japanese credit card company

    (www.emvco.com).

    EPC European Payments Council (www.europeanpaymentscouncil.eu).

    EURO1 EBA clearing system for individual payments (www.ebaclearing.eu).

    Euro area Members since 2009 (Euro16): Euro15 and Slovakia

    (ec.europa.eu/economy_finance/the_euro/index_de.htm?cs_mid=2946).

    Members until the end of 2008 (Euro15): Euro13 and Cyprus, Malta.

    Members until the end of 2007 (Euro13): Euro12 and Slovenia.

    Members until the end of 2006 (Euro12): Austria, Belgium, Finland,

    France, Germany, Greece, Ireland, Italy, Luxembourg, the Netherlands,

    Portugal and Spain.

    Membership date not yet fixed: Bulgaria, Czech Republic, Estonia,

    Hungary, Latvia, Lithuania, Poland, Romania and Sweden.

    No membership in the foreseeable future: Denmark, United Kingdom.

    European Member states since January 2007 (EU27): EU25 and Bulgaria, Romania

    Union (www.europa.eu).

    Member states until the end of 2006 (EU25): EU15 and Cyprus, Czech

    Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia,

    Slovenia.

    Member states until the end of 2003 (EU15): Austria, Belgium, Denmark,

    Finland, France, Germany, Greece, Ireland, Italy, Luxembourg,

    the Netherlands, Portugal, Spain, Sweden, United Kingdom.

    Candidate countries: Croatia, Former yugoslav Republic of Macedonia,

    Turkey.

    Possible future candidate countries: Albania, Bosnia and Herzegovina,

    Iceland, Kosovo under UN Security Council Resolution 1244,

    Montenegro, Serbia.

    39

    ASSOCIATION OF GERMAN BAN KS

  • 40

    EU-Standard- Crossborder credit transfer within the meaning of Article 2(a)(i) of the

    berweisung EU regulation on crossborder payments in euros which does not exceed

    50,000 and on which the IBAN of the payee and the BIC of the payees

    bank are indicated pursuant to Article 5(2).

    IBAN International Bank Account Number under ISO 13066 (www.swift.com/

    solutions/messaging/information_products/directory_products/iban_

    format_registry/index.page).

    ISO International Organisation for Standardisation (www.iso.org).

    ISO 20022 Universal Financial Industry message scheme (www.iso20022.org).

    Issuer Cardissuing bank.

    Maestro International debit card scheme operated by MasterCard which can be

    used at ATMs and POS devices (www.maestrokarte.de).

    PE-ACH PanEuropean ACH. SEPACSM reachable by all SEPA banks.

    PIN Personal Identification Number: confidential number used to identify

    cardholder when conducting card transactions.

    POS terminal Device used for payment with a bank card at a point of sale.

    Regulation on Regulation (EC) No 2560/2001 on crossborder payments in euros

    cross-border (eurlex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2001:344:0013:0016

    payments in :EN:PDF).

    euros

    SCF SEPA Cards Framework: sets rules and principles for the SEPA cards

    market (www.europeanpaymentscouncil.eu/knowledge_bank_detail.

    cfm?documents_id=18).

    SCF-compliant Card scheme satisfying the requirements of the SCF.

    GLOSSARy

  • SEPA Single Euro Payments Area.

    SEPA countries EWR plus Monaco and Switzerland.

    SEPA CSM SEPA clearing and settlement mechanism.

    STEP2 Clearing service for mass payments operated by EBA Clearing

    (www.ebaclearing.eu).

    SWIFT Society for Worldwide Interbank Financial Telecommunication

    (www.swift.com).

    TARGET/ TransEuropean Automated Realtime Gross Sett