SEO is More Than SEO - Miva Merchant Conference 2012

94
CONFERENCE 2012 March 7 - 10, 2012 SEO Has Become More Than SEO Gillian Muessig | President

description

A look at the broad suite of tools available to search marketers and how SEO fits into the total buying cycle in e-commerce.

Transcript of SEO is More Than SEO - Miva Merchant Conference 2012

Page 1: SEO is More Than SEO - Miva Merchant Conference 2012

CONFERENCE 2012March 7 - 10, 2012

SEO Has Become More Than SEOGillian Muessig | President

Page 2: SEO is More Than SEO - Miva Merchant Conference 2012

Inbound MarketingSEO Has Become More Than SEO

Gillian Muessig | President

Page 3: SEO is More Than SEO - Miva Merchant Conference 2012

Interruption vs. Inbound Marketing

Page 4: SEO is More Than SEO - Miva Merchant Conference 2012

Interruption Marketing

Page 5: SEO is More Than SEO - Miva Merchant Conference 2012

Inbound Marketing

Page 6: SEO is More Than SEO - Miva Merchant Conference 2012

Interruption Marketing

Page 7: SEO is More Than SEO - Miva Merchant Conference 2012

Inbound Marketing

Page 8: SEO is More Than SEO - Miva Merchant Conference 2012

Interruption Marketing

Page 9: SEO is More Than SEO - Miva Merchant Conference 2012

Inbound Marketing

Page 10: SEO is More Than SEO - Miva Merchant Conference 2012

Some marketing

Some marketing

Page 11: SEO is More Than SEO - Miva Merchant Conference 2012

Interruption…stops us

Page 12: SEO is More Than SEO - Miva Merchant Conference 2012

from doing what we want to do,

Page 13: SEO is More Than SEO - Miva Merchant Conference 2012

…so it can sell us

Page 14: SEO is More Than SEO - Miva Merchant Conference 2012

stuff we don’t need.

Page 15: SEO is More Than SEO - Miva Merchant Conference 2012

That’s Interruption Marketing

Page 16: SEO is More Than SEO - Miva Merchant Conference 2012

Interruptive Marketing

Page 17: SEO is More Than SEO - Miva Merchant Conference 2012

Interruption Marketers

Page 18: SEO is More Than SEO - Miva Merchant Conference 2012

Interruption Marketers Me

Page 19: SEO is More Than SEO - Miva Merchant Conference 2012

Interruption Marketers Me

Ads

Page 20: SEO is More Than SEO - Miva Merchant Conference 2012

That’sNotHowWeroll.

Page 21: SEO is More Than SEO - Miva Merchant Conference 2012

How People Buy in 2012

Page 22: SEO is More Than SEO - Miva Merchant Conference 2012

Realize a Need

Page 23: SEO is More Than SEO - Miva Merchant Conference 2012

Investigate Options

Page 24: SEO is More Than SEO - Miva Merchant Conference 2012

Ask Our Friends

Page 25: SEO is More Than SEO - Miva Merchant Conference 2012

Seek Out Experts

Page 26: SEO is More Than SEO - Miva Merchant Conference 2012

Find Communities

Page 27: SEO is More Than SEO - Miva Merchant Conference 2012

Dig Into Every Detail Available

Page 28: SEO is More Than SEO - Miva Merchant Conference 2012

Convert

Page 29: SEO is More Than SEO - Miva Merchant Conference 2012

You don’t buy those visitors.You earn them.

Page 30: SEO is More Than SEO - Miva Merchant Conference 2012

In bound Mar ket ing∙ ∙ ∙-noun

Any tactic that relies on earning people’s interest rather than buying it.

Page 31: SEO is More Than SEO - Miva Merchant Conference 2012

We’re here to help.

Page 32: SEO is More Than SEO - Miva Merchant Conference 2012

Startups disrupt markets. How about marketing?

Page 33: SEO is More Than SEO - Miva Merchant Conference 2012

Inbound Channels

Page 34: SEO is More Than SEO - Miva Merchant Conference 2012

Content

Page 35: SEO is More Than SEO - Miva Merchant Conference 2012

influences everything

Page 36: SEO is More Than SEO - Miva Merchant Conference 2012

Without great content…

Page 37: SEO is More Than SEO - Miva Merchant Conference 2012

there’s no chance for success.

Page 38: SEO is More Than SEO - Miva Merchant Conference 2012

Content can mean…

Page 39: SEO is More Than SEO - Miva Merchant Conference 2012

“Content.”

Page 40: SEO is More Than SEO - Miva Merchant Conference 2012

Community

Page 41: SEO is More Than SEO - Miva Merchant Conference 2012

Product

Page 42: SEO is More Than SEO - Miva Merchant Conference 2012

Or Distribution

Page 43: SEO is More Than SEO - Miva Merchant Conference 2012

No matter the form, content is the foundation of great Inbound Marketing

Page 44: SEO is More Than SEO - Miva Merchant Conference 2012

Search

Page 45: SEO is More Than SEO - Miva Merchant Conference 2012

Search is how things get found

Page 46: SEO is More Than SEO - Miva Merchant Conference 2012

Search = Discovery

Page 47: SEO is More Than SEO - Miva Merchant Conference 2012

Discovery Leads to Sharing

Page 48: SEO is More Than SEO - Miva Merchant Conference 2012

Search is Still Big

Page 49: SEO is More Than SEO - Miva Merchant Conference 2012

And Growing

Currently, there are more than 3 billion searches/day

on Google

Page 50: SEO is More Than SEO - Miva Merchant Conference 2012

Search often brings the most highly qualified traffic.

Page 51: SEO is More Than SEO - Miva Merchant Conference 2012

But guess where searchers click…

~20% of clicks

~80% of clicks

Page 52: SEO is More Than SEO - Miva Merchant Conference 2012

Social

Page 53: SEO is More Than SEO - Miva Merchant Conference 2012

Social lives at the top of the funnel

Page 54: SEO is More Than SEO - Miva Merchant Conference 2012

Social is discovery prior to interest

Page 55: SEO is More Than SEO - Miva Merchant Conference 2012

Social demands great content,

Page 56: SEO is More Than SEO - Miva Merchant Conference 2012

…and rewards it.

Page 57: SEO is More Than SEO - Miva Merchant Conference 2012

Today, Social has a huge influence on Search

Page 58: SEO is More Than SEO - Miva Merchant Conference 2012

And Social appears to be fragmenting

into multiple large communities (and thousands of small ones)

Users: 50mm 750mm 200mm 120mm 10mm

Users: 14mm Millions 14mm 6.5mm

Page 59: SEO is More Than SEO - Miva Merchant Conference 2012

Email

Page 60: SEO is More Than SEO - Miva Merchant Conference 2012

Email is Social’s “Secret Weapon”

http://www.avc.com/a_vc/2011/05/social-medias-secret-weapon-email.html

Page 61: SEO is More Than SEO - Miva Merchant Conference 2012

And Email Marketing is Insanely

Profitable/Powerful

http://www.conversion-rate-experts.com/seomoz-case-study/

Page 62: SEO is More Than SEO - Miva Merchant Conference 2012

Conversion

Page 63: SEO is More Than SEO - Miva Merchant Conference 2012

The funnel only exists so it can convert.

Page 64: SEO is More Than SEO - Miva Merchant Conference 2012

Optimizing Conversion

means measuring & testing.

http://dmix.ca/2010/05/how-we-increased-our-conversion-rate-by-72/

Page 65: SEO is More Than SEO - Miva Merchant Conference 2012

It means listening, too.

Page 66: SEO is More Than SEO - Miva Merchant Conference 2012

A lot of Conversion is wrapped in soft metrics

A lot of Conversion is wrapped in soft metrics

Page 67: SEO is More Than SEO - Miva Merchant Conference 2012

Branding

Page 68: SEO is More Than SEO - Miva Merchant Conference 2012

Messaging

Page 69: SEO is More Than SEO - Miva Merchant Conference 2012

Familiarity

Page 70: SEO is More Than SEO - Miva Merchant Conference 2012

Trust

Page 71: SEO is More Than SEO - Miva Merchant Conference 2012

CRO is a critical practice,

Page 72: SEO is More Than SEO - Miva Merchant Conference 2012

but it requires holistic marketing to succeed.

Page 73: SEO is More Than SEO - Miva Merchant Conference 2012

Building an Inbound Strategy

Page 74: SEO is More Than SEO - Miva Merchant Conference 2012

Who is your audience?

http://xrrr-slog.blogspot.com/2007/10/corporate-demographics-2007.html

Page 75: SEO is More Than SEO - Miva Merchant Conference 2012

Where are they on the Web?

http://searchengineland.com/a-portrait-of-who-uses-social-networks-in-the-u-s-and-how-social-media-affects-our-lives-81653

Page 76: SEO is More Than SEO - Miva Merchant Conference 2012

What content works there?

http://blog.echen.me/2011/03/14/hacker-news-analysis/

Page 77: SEO is More Than SEO - Miva Merchant Conference 2012
Page 78: SEO is More Than SEO - Miva Merchant Conference 2012

How will you get visitors into your funnel?

Multiple paths can work, so long as you segment them when tracking CR + CLTV

Email

Retargeting

Social OAuth

Phone NumberMailing Address

Branding/Awareness Free Trial

Page 79: SEO is More Than SEO - Miva Merchant Conference 2012

How will you measure & improve?

http://www.seomoz.org/blog/tracking-the-roi-of-social-media

Step #1: Discover

Step #2:Test

Step #3: Measure

Step #4: Repeat

Find inbound marketing paths that look promising and make a list.

Invest a few days/hours building authentic value in that niche/sector.

Use your web analytics to track primary + second-order impact

Throw out low ROI projects; repeat high ROI ones.

Page 80: SEO is More Than SEO - Miva Merchant Conference 2012

Top 10 Inbound Marketing

Tactics & Examples

Page 81: SEO is More Than SEO - Miva Merchant Conference 2012

#1: Create Sharing Incentives

http://www.paulgraham.com/good.html

to link to!

Page 82: SEO is More Than SEO - Miva Merchant Conference 2012

#1: Create Sharing Incentives

Urbanspoon’s “Spoonback” program allowed them to compete w/ Yelp and build awareness to foodies, direct traffic from relevant sites and

great SEO. Founders credited the concept as being the most important part of the company’s success.

Page 83: SEO is More Than SEO - Miva Merchant Conference 2012

#2: Mine the Social Web for Engagement Opportunities

Twitter, LinkedIn, Q+A Sites, Google+, Blog Posts and Facebook can all work

Page 84: SEO is More Than SEO - Miva Merchant Conference 2012

#3: Create & Spread Embeddable Content

http://www.simplyhired.com/a/jobtrends/home is a great example

Page 85: SEO is More Than SEO - Miva Merchant Conference 2012

#4: Make Your Data Interesting; Share It

Probably the best case study around: http://blog.okcupid.com/index.php/your-looks-and-online-dating/

Page 86: SEO is More Than SEO - Miva Merchant Conference 2012

#5: Mine Your Twitter Followers, Emails, etc.

Via Wil Reynolds of SEER Interactive: http://www.seerinteractive.com/blog/using-twitter-and-backlinks-to-build-links/2011/07/28/; tool is here: http://simplymeasured.com/freebies/twitter-follower-analytics

Page 87: SEO is More Than SEO - Miva Merchant Conference 2012

#6: Use Social to Connect w/Journalists + Bloggers

An amazing research tool: http://followerwonk.com

Page 88: SEO is More Than SEO - Miva Merchant Conference 2012

#7: Build Features that Require and/or Reward Sharing

http://www.quora.com/How-effective-is-Dropboxs-referral-program-at-bringing-in-*paying*-users-i-e-how-many-subscribers-do-they-have

Page 89: SEO is More Than SEO - Miva Merchant Conference 2012

#8: Give Your Community a Platform

Moz has a Q+A forum, a blog and a user-generated content platform, along w/ robust user profiles and a

points/gamification system. Content contributed by non-employees is ~35% of our overall traffic

Page 90: SEO is More Than SEO - Miva Merchant Conference 2012

#9: Rel=Author & Video XML Sitemaps

http://www.blindfiveyearold.com/how-to-implement-rel-author - good how-to

Page 91: SEO is More Than SEO - Miva Merchant Conference 2012

#9: Rel=Author & Video XML Sitemaps

We use http://wistia.com to post videos that automatically send video XML Sitemaps to Google

Page 92: SEO is More Than SEO - Miva Merchant Conference 2012

#10: Create a Monthly Top X Influencers in Your Industry

http://www.seattle20.com/startup-index.aspx updates monthly, but doesn’t use badges (which I highly recommend)

Page 93: SEO is More Than SEO - Miva Merchant Conference 2012

Blogs + Blogging

Comment Marketing

News/Media/PRSEO

Social Networks

Word of Mouth

Q+A Sites

Forums

Online Video

Podcasting

Webinars

Research/White Papers

Infographics

Social Bookmarking

INBOUND MARKETING!(AKA all the “free” traffic sources)

Direct/Referring Links

Type-In Traffic

Email

Local Portals

Every One of These Marketing Tactics

Helps Every Other One

Page 94: SEO is More Than SEO - Miva Merchant Conference 2012

@SEOmom

www.seomoz.org/blog

[email protected]