SEND | Personalizzare la relazione e costruire una vera email experience

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SEND è organizzato da #SEND2014 PERSONALIZZARE LA RELAZIONE E COSTRUIRE UNA VERA EMAIL EXPERIENCE Arianna Galante Director of Agency Dept. @digitalzia

Transcript of SEND | Personalizzare la relazione e costruire una vera email experience

SEND è organizzato da

#SEND2014

PERSONALIZZARE LA

RELAZIONE E COSTRUIRE

UNA VERA EMAIL

EXPERIENCE

Arianna Galante

Director of Agency Dept.

@digitalzia

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

L’EMAIL AL CENTRO DEL PERCORSO DELL’UTENTE

«Digital glue»

Denominatore

comune sul web

Ponte verso tutte

le iniziative del brand

ANALYTICS

SHOPPING

CRM

SITE

MOBILE SOCIAL

SONDAGGI

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

L’EMAIL PER INSTAURARE UN DIALOGO NEL TEMPO

PUNTO DI CONTATTO

ISCRIZIONE RICEZIONE REAZIONE AL

MESSAGGIO

N.2

N.3

N.4

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

NEL TEMPO COMUNICARE INSPIRARE DIALOGARE OTTENERE RISULTATI

PERSONALIZZARE LA RELAZIONE

L’EMAIL PER CREARE UN’ESPERIENZA DI BRAND

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

UNA FONTE DI ISPIRAZIONE: NEWSLETTERMONITOR

www.newslettermonitor.com

6 milioni di newsletter

17.000 brand

in 5 lingue

da 25 settori

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

PRESENTARSI

1 giorno dopo l’iscrizione

Benvenuto tra gli Angeli dei Rifugiati,

Manuela

Manuela, il tuo aiuto sta già

facendo la differenza Manuela, quando una storia di fuga ha un

lieto fine, è grazie a un Angelo come te

7 giorni dopo l’iscrizione 15 giorni dopo l’iscrizione

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

Easy Gift Giving

For Him & Her

05.12.2013

Up to 50% off + Guaranteed Holiday

Delivery

12.12.2013

FREE SHIPPING & Receive it by the

24th

15.12.2013

Happy Holidays from your friends at

LACOSTE 19.12.2013

Didn't get what you wanted under the

tree? 02.01.2014

RITMARE ELEMENTI RICORRENTI E NOVITÀ

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

♫ Certi giorni hanno un

ritmo speciale… Buona Pasqua!

#BeOriginal: colori, musica e

divertimento ti aspettano

☺ C’è un regalo per te! Scopri le

T-talk Original Marines ☺

✎ Si torna a scuola con

uno zaino Original Marines

a 1 euro ☺

CREARE DELLE ABITUDINI

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

FACILITARE LA SCELTA

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

DARE APPUNTAMENTO

Idée inspirée n°1 : déguster le

thé dans les règles de l'art !

01.12.2013

Idée inspirée n°2 : un défi

pour les petites mains !

02.12.2013

Idée inspirée n°3 : se réveiller

aux doux sons de la nature...

03.12.2013

Idée inspirée n°21 : des accords

gourmands pour varier les plaisirs

21.12.2013

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

RIPETERSI... SENZA ANNOIARE

A Tiffany Mother’s

Day: Gifts $350 &

Under

03.05.2014 Perfect Presents for

Mom from $200 & Free

Shipping

05.05.2014

For Mother’s Day:

Free Shipping on All

Orders

01.05.2014

For Mom: Gestures of

Affection Under $300

with Free Shipping

06.05.2014

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

RIPETERSI... SENZA ANNOIARE

A Tiffany Happy Hour

for Dad

11.06.2014

Make Dad’s Day with a

Tiffany Gift

12.06.2014

To Dad with Love:

Tiffany Gifts

09.06.2014

There’s Still Time:

Father’s Day Gifts from

Tiffany

13.06.2014

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

TROVARE NUOVE OCCASIONI PER COMUNICARE

3 - 0 = 30% de réduction !

17.06.2014

Victoire 5 - 2 = 50% de réduction !

21.06.2014

Invita i tuoi amici su Uber, viaggerai

gratuitamente nella notte più

spaventosa dell'anno!

30.10.2014

L'arredamento passa all'ora solare

25.10.2013

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

EVOCARE

♪ Tanti auguri a teee,

tanti auguri a teee…

ascolta i tuoi auguri!

Because I’m happy

24.03.2014

Let it Snow: Introducing

the new Gucci Kids' ski

collection

12.11.2014

Happy Holidays! Love, LUSH

23.12. 2013

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

CELEBRARE

Opera San Francesco ti regala il

calendario 2014

21.11.2013

Il suo compleanno si avvicina

| Un pensierino per la sua

festa

Happy Twitterversary!

The holiday gift guide is here

03.11.2014

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

SORPRENDERE

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

LE VOSTRE EMAIL ATTIRANO L’ATTENZIONE,

CREANO LEGAMI, SPINGONO ALL’AZIONE ?

“Cracking the Engagement Code,” Mollie Spillman, 2006 “indicator of the propensity

of a brand message to resonate and connect with a prospect

and ultimately drive some kind of meaningful action”

un evento organizzato da #SEND2014

This document is the intellectual property of ContactLab and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

YOU ARE WHAT YOU EMAIL.

un evento organizzato da #SEND2014

GRAZIE

E BUON EMAIL MARKETING!

Arianna Galante

Director of Agency Dept.

[email protected]

@digitalzia