#Sempl16 nial horgan

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#UNDERSTANDING TWITTER NIALL HORGAN | @NIALLH

Transcript of #Sempl16 nial horgan

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#UNDERSTANDINGTWITTER

NIALL HORGAN | @NIALLH

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2005

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2013

OUR WORLD HAS CHANGED

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MOBILE IS THE NEW NORMAL

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Cameron Power@cap0w

Wtf is wrong with this dude? What is he looking at? The world? pic.twitter.com/ITpCF5Y5QW

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80%

source: Twitter Internal Jan 2014: UK user deep dive, Nielsen Q4 2014

use a mobile device to access Twitter

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284 MILLION+ active global users

Source | Twitter Internal, 2014

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Source | Twitter Internal, 2014

3.5 BILLION Tweets every week

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Source | Twitter Internal, 2014

3.5 BILLION MOMENTS

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HOW CAN YOU WIN THE

MOMENT?

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KNOW WHAT MOTIVATES

CONSUMERS

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SELF EXPRESSION

DISCOVERY & CURIOSITY

HUMAN CONNECTION

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#SELFEXPRESSION

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@brazuca

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#ballin

16,000+ Retweets

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#HUMANCONNECTION

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#TwitterVillage

@ChiefKariuki

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#TwitterVillage

@petermunenembuu

I am happy with Chief Kariuki after losing my 3 cows and got them after 2 hours.

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#TwitterTown

@joseantoniojun

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�7

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#TwitterTown

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#DISCOVERY

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66%+ of users search on Twitter once a day

D I S C O V E R Y

Source | Twitter as a Live Medium - US, Millward Brown Digital, Dec 2013

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62%+ of users say Twitter is the fastest news source

D I S C O V E R Y

Source | Twitter as a Live Medium - US, Millward Brown Digital, Dec 2013

#GeziPark

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Mockingjay - Part 1 @TheHungerGames

Tweet #UnlockMockingjay to see Katniss return to District 12 in a brand new preview of #Mockingjay Part 1! flwcs.co/1lC

Promoted by Mockingjay - Part 1

200K MENTIONS

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Mockingjay - Part 1 @TheHungerGames

When all is lost, courage is found. WATCH Katniss return to District 12 in this new preview of #Mockingjay Part 1!

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PLAN FOR THE PREDICTABLE

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WED SATFRITUE THU SUNMON

Bored

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Text

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Customer service can be

predictable

@KingJords Hi Jordan here’s a video whichwill help goo.gl/C1YdoT DR

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BE BRAVE BE SPONTANEOUS

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#BENDGATE500K+ MENTIONS

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@Heineken_NL

Heineken NL

Dear Apple… #BendGate

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@NokiaHomebase

Nokia Deutschland

Nicht mal auf Biegen und Brechen. #unBENDable #bendgate http://ow.ly/i/70lK2

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@KITKAT

KITKAT

We don't bend, we #break. #bendgate #iPhone6plus

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9 Jul 2012 12 Jul 201210 Jul 2012 11 Jul 2012

450k

50k

150k

250k

350k

love

anger

happiness

sadness

network outage

Love for O2 increased as a result of their bravery

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Twitter, Inc. Confidential

CARDS AS YOUR CANVAS

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140 characters are just the start

Summary CardImage Card Player CardVine Card Product Card

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Fi

Główna

Nokia PL @NokiaPL

A co, gdyby Twoja #Nokia #Lumia1020 była.... Minionkiem?#Minionki http://nokia.ly/L1020

Główna Powiadomienia Odkryj Ja

Promoted by Nokia PL

The bizarre ways that real entrepreneurs landed big money:bit.ly/Vhceq4 @neil_s_parmer

Inc @Inc

x

#DRIVING

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Fi

Główna

Nokia PL @NokiaPL

A co, gdyby Twoja #Nokia #Lumia1020 była.... Minionkiem?#Minionki http://nokia.ly/L1020

Główna Powiadomienia Odkryj Ja

Promoted by Nokia PL

The bizarre ways that real entrepreneurs landed big money:bit.ly/Vhceq4 @neil_s_parmer

Inc @Inc

x

#SHOPPING

#SUPERMARKET

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#COMMUTE#TRAFFIC

#BUS

#TRAIN

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#PROTIPS FOR DISCOVERY

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MEDIA FORWARD Leverage imagery/cards to drive 2X+ higher engagement rate than tweets without.

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#HASHTAGS ARE NOT TWEET JEWELRY. (too many detract from your beauty)

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FREQUENCY PAID: Refresh paid tweets every 3-5 days to optimize reach and recall (5x per campaign)

ORGANIC: 3-7 Tweets/Day

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#WINTHEMOMENT

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#HVALA

NIALL HORGAN | @NIALLH