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  • 4/9/2014

    1

    Selling On Amazon &

    Craigslist Advanced Class

    Advanced Craigslist

    Take a picture of your item. Make sure the picture is of good quality,

    not blurry or dark. You can upload several pictures of what you

    want to sell (the front and back of a couch, for example).

    How Do I Put Pictures on Craigslist?

    Plug your camera in to your computer via USB cord to download. Turn on the camera. Your computer should prompt you to save your pictures. Remember what folder you saved them in.

    Go to Craigslist. Make sure the city is correct, then click Post to classifieds.

    Click US cities to change your location.

    Just like the newspaper, you choose what sort of ad you are going to place. Chances are, it will be for sale by owner.

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    Choose one category.

    Enter correct, descriptive information. Make sure your title contains searchable keywords. You may be prompted to make sure your postal code is the correct place on a map.

    Do not click the box unless you want to be contacted by advertisers

    Hit the browse button to upload a picture you have previously saved on your computer. You do not have to have pictures of the item to sell, but it does help.

    Uploading Your Pictures On Craigslist Find the place on your computer you saved by clicking the dropdown menu. Always save your pictures to a place you know you can find them, like Desktop or My Pictures.

    Once you hit Open, the image will load and appear:

    Click the publish button.

    Even though you clicked publish, no one can see your ad yet. You have to open the email address you provided, find the email Craigslist sent you, and click on the link inside the email. Then the public will be able to view your ad. You will also have to save this email to delete your ad or re-post it each day.

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    Renewing or Editing Craigslist Ads

    Go to your email and open the confirmation email Craigslist sent you when you posted.

    Click the link.

    Several buttons will appear. To change what your post says (for example, if you want to change the price or include measurements of the item), click Edit this Posting. To remove your post (an item sold or you decided to keep it), use Delete this Posting. To move your posting to the top of the list of postings for today, use Renew this Posting. If you no longer have this option, you have renewed too many times and will need to recreate your ad.

    Fraud on Craigslist

    Never agree to send money orders via Western Union or money gram Never buy something you havent seen Do not accept cashiers checks or money orders, they are often counterfeit.

    Cash is best. Craigslist will not intervene or refund you if your transaction does not work

    out, so be careful and avoid risky transactions. Beware of phishing, when someone emails you pretending to be from

    Craigslist and demands personal information or your account will be deleted. These emails are fake. If you arent sure, log in to your account on Craigslist.

    Prohibited Items on Craigslist

    Double check pets, military items, firearms, gambling items

    Craigslist Questions?

    Advanced Amazon

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    What Kind of Account Should I Get? Amazon Professional Amazon Webstore Amazon Individual

    $39.99 a Month, No per-item 99 cents fee, but other fees may apply

    $79.00 per month + fees for items that sell.

    Selling Fees Only (99 cents per item that sells + other selling fees)

    All categories All categories, plus ads on Amazon

    Some categories

    Customized shipping rates

    Customized shipping rates

    Ship yourself or through Amazon, estimated shipping rates

    To set up any kind of account, have ready: Your name (or business name), address, and contact information, an internationally-chargeable credit card with valid billing address, phone number where you can be reached during this registration process and your tax identity information (in case Amazon must send you a 1099).

    How Do I Get An Amazon Account?

    On Amazons homepage, wave your mouse over the Sign In tab, then click on New Customer? Start here. If you need assistance being led through the

    whole sign in process, we can book you a librarian to help you.

    What Categories Can I Sell Under? Categories you can sell with under an individual account (unrestricted categories everyone can use).

    Amazon Kindle Baby products (except apparel) Books Camera and Photo Consumer electronics Electronics accessories Grocery and Gourmet Food Home and Garden Kindle Accessories Kitchen Music

    Musical Instruments Office Products Personal Computers Software and Computer Games Sports and Outdoors Tools and Home Improvement Toys and Games Unlocked Cell Phones Video DVD and Blu-Ray Video Games and Video Game

    Consoles

    Things You Can Not Sell/Have Restrictions On

    Amazon Alcohol Animals & Animal

    Products Art - Fine Art Art - Home Dcor Automotive Clothing Cosmetics & Skin/Hair

    Care Currency, Coins, Cash

    Equivalents, and Gift Cards

    Drugs, Drug Paraphernalia & Dietary Supplements

    Electronics Food & Beverage Gambling & Lottery Hazardous & Dangerous

    Items Human Parts & Burial

    Artifacts

    Intellectual Property

    Violations Jewelry & Precious

    Gems Kindle Accessories Medical Devices &

    Accessories Offensive Products Other Postage Meters &

    Stamps Recalled Products Sex & Sensuality Stolen Property & Lock

    Picking Devices Surveillance Equipment Tobacco & Tobacco-

    Related Products Warranties & Services Weapons

    Some items are completely prohibited, some are restricted to sellers Amazon approves. Nothing that violates the law may be sold on Amazon. When in doubt, go to the Restricted Products page for Amazon and view the specific rules for each of these categories.

    Fees On Amazon

    Each item sold has a Referral Fee and a Variable Closing Fee. For items that are not media items, the Variable Closing Fee will be 99 cents.

    For non-media fees, go to Sell on Amazon and click the Pricing link.

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    The A-to-z Guarantee Program is for situations where a customer never received a product or received a product that is materially different from what was ordered or expected. We ask customers to first contact the seller when they have a problem. If the seller fails to resolve the problem, the customer can file an A-to-z claim. When Amazon receives the claim, we send the seller an automated email detailing the claim and requesting basic information from the seller about the order and the fulfillment process. Amazon will then determine how the claim will be settled, which may include reimbursement of the order to the customer, at the seller's expense.

    What is the A to z Guarantee

    Program?

    The best way to avoid having to reimburse a customer is to describe your item well, and ship what you promised.

    What is feedback and how does it

    work? Buyers are encouraged to leave comments about their experience with a seller

    whenever they buy anything. This lets other buyers know if a seller tends to be reliable

    Your feedback score is based on negative feedback and total amount of feedback. If your feedback score is close to zero, youre doing great! Your Negative Feedback Rate should always be less than 5% of the total feedback entries.

    Buyers can view your feedback for the last few months, year, or lifetime of your selling account.

    Amazon will only remove feedback if it is obscene, contains only a product review and nothing about the seller, or contains personal information about you such as telephone number or email.

    If you get bad feedback, either contact the buyer to try to make it right and then ask them to remove it, leave a professional sounding comment on the feedback, or let it go.

    Until you get feedback, the words Just Launched will appear instead of your feedback score.

    What if my account gets blocked?

    Amazon typically blocks accounts for selling restricted items or poor seller performance/prohibited seller activity. If your account gets blocked, you can usually get it unblocked. Look in your email for a notification by Amazon explaining why you were

    blocked. On Amazon, go to your selling account, the Performance tab, and click

    Performance Notifications and hit Appeal. Send Amazon a detailed description of what you will change in order to

    meet their standards. The more specific you are, the more likely they are to unblock your account.

    Wait for a decision from Amazon.

    Shipping Carriers & Options on Amazon

    Option 1: Self-fulfillment: You ship yourself. Amazon bases the shipping rates on the product category and shipping service selected by the buyer, and then pass the amount on to you. (This amount may not be what you actually paid to ship the item.) The amount you are reimbursed for shipping is added to the amount the buyer paid for your item, any fees are subtracted, and one lump amount appears in your bank account or Paypal account. Option 2: Self-fulfillment: You ship using an Amazon shipping label. You print a label from their website to affix to the package, and Amazon subtracts their shipping fee from your profits. Again, one lump sum appears in your bank account. Option 3: Fulfillment By Amazon. This means that you send a shipment of a product to the Amazon warehouse, where they distribute it as people buy and send your profits to you. Not to