Selling an IT Maintenance Contract – Per User or Per Device? (Slides)

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Courtesy of the

Small Business Computer Consulting Blog

http://blog.sphomerun.com

Selling an

IT Maintenance

Contract Per User or Per Device?

http://blog.sphomerun.com/

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How Does

Your Company

Typically Structure

an IT Maintenance

Contract?

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Two Popular

Models are

Per User or

Per Device



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This Article

Explores

Both of these

Models to Assist

You in Choosing



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Which Would

Work Better –

For Your Business

& For Your Clients



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The Per User

IT Maintenance

Contract



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Charging a Client

Based on their

Number of Users

is Clear and Simple



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Ensures that Your

Fees Increase as

Your Client’s

Business Grows



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There is an

Important

Disadvantage,

However



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Working Practices

Vary Considerably

Between Different

Businesses



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The Per Device

IT Maintenance

Contract



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A Monthly Fee

Based Precisely

On the Number of

Servers,



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Computers,

Printers, and

Mobile Devices

Being Supported



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However, these

Arrangements are

Often Less Popular

with Clients



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Makes them Feel

Like Your Rates

are Constantly on

the Increase



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Aside From the

Per User and

Per Device

Structures



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Remember that

These Aren’t

the Only

Pricing Options

Open to You



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Contracts Based on

a Bank of Hours or

a Retainer Structure

are Options too



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How Do You

Structure an

IT Maintenance

Contract?



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Share Your Tactics

in the Comments

Below



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for Getting More Repeat Clients and

Recurring Service Revenue

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Selling an IT Maintenance Contract – Per User or Per Device? (Slides)

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