Selecting ERP for Harley Davidson Motor Company · University of Tartu Project Management Selecting...
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University of Tartu Project Management Selecting ERP for Harley Davidson Motor Company Organisation plan Astrid Maasen Meeli Pällin 2012
Transcript of Selecting ERP for Harley Davidson Motor Company · University of Tartu Project Management Selecting...
University of Tartu
Project Management
Selecting ERP for Harley Davidson Motor Company
Organisation plan
Astrid Maasen
Meeli Pällin
2012
Contents
1. Identified activities ..................................................................................................................................... 3
2. Activity network ......................................................................................................................................... 4
2.1 Activity network diagram.................................................................................................................... 4
2.2 Critical path diagram ........................................................................................................................... 5
3. Activity reporting structure ........................................................................................................................ 6
4. People ....................................................................................................................................................... 12
4.1 Job specifications .............................................................................................................................. 12
4.2 Job holder profile .............................................................................................................................. 13
1. Identified activities
1. Put together a team inside the company
2. Hire a professional consultant
3. Identify business processes
4. Identify user requirements
5. Select 10 possible vendors who will receive the RFP
6. Put together RFP
7. Send out RFPs
8. Prepare a script for demo
9. Analyze RFPs
10. Select 5 top scoring vendors and schedule times to present first demos
11. Watch first demos
12. Analyze first demos and shorten the list of possible vendors down to 3
13. Send the script demo request to 3 vendors and schedule times to present script demos
14. Watch script demos
15. Find out fixed prices from all 3 vendors
16. Analyze the script demos and fixed prices with regard to budget and user requirements
17. Make the final selection
2. Activity network
2.1 Activity network diagram
2.2 Critical path diagram
3. Activity reporting structure
1. Put together a team inside the company
Assigned roles
o The project manager
Products produced
o Inside-company team
Previous activities
o ---
Following activities
o Put together a list of 10 possible vendors
o Identify business processes
o Identify user requirements
2. Hire a professional consultant
Assigned roles
o The project manager
Products produced
o Consultant hired and added to team
Previous activities
o ---
Following activities
o Analyze RFP´ answers from vendors
3. Identify business processes
Assigned roles
o The business genius inside the company
o The work-practices genius inside the company
o The marketing genius inside the company
o The project manager
Products produced
o Analyze documentation
Previous activities
o Put together a team inside the company
Following activities
o Put together RFP
4. Identify user requirements
Assigned roles
o The business genius inside the company
o The work-practices genius inside the company
o The marketing genius inside the company
o The project manager
Products produced
o Analyze documentation
Previous activities
o Put together a team inside the company
Following activities
o Put together RFP
5. Select 10 possible vendors who will receive the RFP
Assigned roles:
o The business genius inside the company
o The work-practices genius inside the company
o The marketing genius inside the company
o The project manager
Products produced
o Preliminary list of possible vendors
Previous activities
o Put together a team of inhouse specialists
Following activities
o Send out RFPs
6. Put together RFP
Assigned roles
o The business genius inside the company
o The work-practices genius inside the company
o The marketing genius inside the company
o The project manager
Products produced
o RFP
Previous activities
o Identify business processes
o Identify user requirements
Following activities
o Send out RFPs
7. Send out RFPs
[2 weeks slot for vendors to ask questions about the RFP]
Assigned roles
o The project manager
Products produced
o Confirmed list of possible vendors
Previous activities
o Put together RFP
o Put together list of 10 possible vendors
Following activities
o Put together skript for demo
o Wait for RFP answers – not an actual activity, but necessary time-frame, while the inside
company team can do their everyday job
o Analyze RFP´ answers from vendors
8. Put together a script for demo
Assigned roles
o The business genius inside the company
o The work-practices genius inside the company
o The marketing genius inside the company
o The project manager
Products produced
o Script for demo
Previous activities
o Send out RFPs
Following activities
o Send out scripts for demos
9. Analyze RFPs answers from vendors
Assigned roles
o The professional consultant
o The business genius inside the company
o The work-practices genius inside the company
o The marketing genius inside the company
o The project manager
Products produced
o Comparison of the vendors
Previous activities
o Wait for RFPs answers
o Hire a consultant
Following activities
o Select 5 top-scoring vendors and ask for demos
10. Select 5 top scoring vendors and schedule times to present first demos
Assigned roles
o The professional consultant
o The business genius inside the company
o The work-practices genius inside the company
o The marketing genius inside the company
o The project manager
Products produced
o Shortened list of vendors
o First demos
Previous activities
o Analyze RFP´answers from vendors
Following activities
o Wait for first demos – not an actual activity, but needed time-frame
o Watch first demos
o Analyze first demos, select 3 top-scoring vendors
11. Watch first demos
Assigned roles
o The professional consultant
o The business genius inside the company
o The work-practices genius inside the company
o The marketing genius inside the company
o The project manager
Products produced
o Notes on demos
Previous activities
o Select 5 top-scoring vendors and ask for demos
o Wait for first demos
Following activities
o Analyze first demos, select 3 top-scoring vendors
12. Analyze first demos and shorten the list of possible vendors down to 3
Assigned roles
o The professional consultant
o The business genius inside the company
o The work-practices genius inside the company
o The marketing genius inside the company
o The project manager
Products produced
o Shortened list of vendors
Previous activities
o Watch first demos
Following activities
o Send out scripts for second demos
13. Send the script demo request to 3 vendors and schedule times to present script demos
Assigned roles
o The project manager
Products produced
o Schedule for demos
Previous activities
o Put together script for demo
o Select top 3 vendors
Following activities
o Wait for script demos – not an actual activity, but needed time-frame
o Find out fixed prices
14. Watch script demos
Assigned roles
o The professional consultant
o The business genius inside the company
o The work-practices genius inside the company
o The marketing genius inside the company
o The project manager
Products produced
o Notes on demos
Previous activities
o Send out scripts for demos
o Wait for script demos
Following activities
o Analyze script demos and fixed prices
15. Find out fixed prices from all 3 vendors (containing implementation, licences, user training)
Assigned roles
o The business genius inside the company
o The project manager
Products produced
o Proposals as to the price
Previous activities
o Send out scripts for demos
Following activities
o Analyze scripts of demos and fixed prices
16. Analyze the script demos and fixed prices with regard to budget and user requirements
Assigned roles
o The professional consultant
o The business genius inside the company
o The work-practices genius inside the company
o The marketing genius inside the company
o The project manager
Products produced
o Comparison of the vendors
Previous activities
o Watch script demos
o Find out fixed prices
Following activities
o Make the final decision
17. Make the final selection
Assigned roles
o The professional consultant
o The business genius inside the company
o The work-practices genius inside the company
o The marketing genius inside the company
o The project manager
Products produced
o Final decision
Previous activities
o Analyze script demos and fixed prices
Following activities
o ---
4. People
The professional consultant
The business genius inside the company
The work-practices genius inside the company
The marketing genius inside the company (who knows a lot about the business relationships with the
suppliers)
The project manager
4.1 Job specifications
The professional consultant - needs to advise the inside-company team and bring out the pros and
cons of the ERP´s that are in the selection. The consultant has to consider the special needs of the
company.
The business genius inside the company - needs to collect all the business experiences inside the
company that are concerned in choosing the new ERP. He/she must decide, which of the ERP-s is
suitable for the company and which sides and practices should be calculated in the requirements.
The work-practices genius inside the company - his/her task is to make sure, that all the needed
requirements are in place and that no important work-routine is left out. He/she also needs to find the
best way to solve the practices so that the work with the new ERP would be easy and practical.
The marketing genius inside the company (who knows a lot about the business relationships with
the suppliers) - his/her task is to be sure, that the ERP will be suitable for dealing with the inventory
and suppliers so that it is comfortable and useful.
The project manager - his/her task is to connect the knowledge of the inside-company team
members and lead the work, plan and organize the meetings and communication between the team
and consultant.
4.2 Job holder profile
The professional consultant
Needs to have high knowledge in different ERP-systems and in big corporations business processes
Very good communication skills
Courage and good judgement
Masters degree in economy/established business/information technology
At least 10 years of work experience in the field, including consulting at least 3 big companies on the
similar problem
The business genius inside the company
High knowledge in companies business processes
Good team-player
Courage to use innovative ideas
Masters degree in economy
At least 8 years of work experience in the company
The work-practices genius inside the company
High knowledge in companies work-practices
Flexibility
Good team-player
Masters degree in economy
At least 6 years of work experience inside the company
The marketing genius inside the company (who knows a lot about the business relationships with the
suppliers)
High knowledge in business relationships
Good team-player
Good communication skills
Good marketing skills - to sell everything to everybody ;)
Masters degree in established business
At least 7 years of work experience, including at least 3 years inside the company
The project manager
High knowledge in business relationships
Good communication and organisational skills
Courage and enthusiasm
Masters degree in economy/established business
At least 3 years of work experience as a project manager
