Segmentation,Targeting and Positioning

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    S U B M I T T E D T O P R O F J A Y A N T O B O S E

    SEGMENTATION,TARGETING

    AND POSITIONING

    B Y - G R O U P 9

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    PURPOSE OF STP

    INCREASE MARKETING EFFICIENCY BY FOCUSINGMARKETING EFFORTS TO A PARTICULAR GROUP.

    MAXIMIZE SCARCE MARKETING RESOURCES.

    FIND A MARKET WITH LIMITED COMPETITION.

    SELECT THE MOST PROFITABLE SEGMENT.

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    STEPS IN STP

    MARKET SEGMENTATIONIDENTIFY BASES FOR SEGMENTING THE MERKETDEVELOP SEGMENT PROFILE

    TARGET MARKETINGDEVELOP MEASURE OF SEGMENT ATTRACTIVENESSSELECT TARGET SEGMENTS

    MARKET POSITIONINGDEVELOP POSITIONING FOR TARGET SEGMENTSDEVELOP A MARKETING MIX FOR EACH SEGMENT

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    DEFINITION

    MARKET SEGMENTATION:Dividing a market into distinct

    groups with distinct needs, characteristics,or behaviour who might require separate

    products or marketing mixes.

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    SEGMENTING CONSUMER MARKETS

    GEOGRAPHICAL SEGMENTATION:World region or country, state, city, density,climate,etc

    DEMOGRAPHIC SEGMENTATION:Age, gender, family size, family life cycle, income, occupation,education, religion, generation, nationality.

    PSYCHOGRAPHIC SEGMENTATION:Life style, social class and personality based segmentation

    BEHAVIORAL SEGMENTATION:Occasions, benefits, user status, attitude toward the product, userrates, loyalty status, readiness stage

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    SEGMENTING BUSINESS MARKETS

    Demographic segmentationIndustry, company size, location

    Operating variablesTechnology, usage status, customer capabilities

    Purchasing approachesSituational factors

    Urgency, specific application, size of order

    Personal characteristicsBuyer-seller similarity, attitudes toward risk, loyalty

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    SEGMENTING INTERNATIONAL

    MARKETS

    Geographic segmentationLocation or region

    Economic factors

    Population income or level of economicdevelopment

    Political and legal factorsType / stability of government, monetary

    regulations, amount of bureaucracy, etc.

    Cultural factorsLanguage, religion, values, attitudes, customs,behavioral patterns

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    REQUIREMENTS FOR EFFECTIVE

    SEGMENTATION

    MeasurableSize, purchasing power, and profile of segment

    Accessible

    Can be reached and served

    SubstantialLarge and profitable enough to serve

    DifferentiableRespond differently

    ActionableEffective programs can be developed

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    TARGET MARKETING

    Target Market

    Consists of a set of buyers

    who share common needs or

    characteristics that thecompany decides to serve

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    TARGET MARKETING

    Evaluating Market Segments

    Segment size and growth

    Segment structural attractiveness. Level of competition

    Substitute products

    Power of buyers Powerful suppliers

    Company objectives and resources

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    TARGET MARKETING

    Selecting Target Market Segments

    Undifferentiated (mass) marketing

    Differentiated (segmented) marketing Concentrated (niche) marketing

    Micromarketing (local or individual)

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    CHOOSING A TARGET MARKETING

    STRATEGY

    Considerations include:

    Company resources

    The degree of product variability

    Products life-cycle stage

    Market variability

    Competitors marketing strategies

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    TARGET MARKETING

    Socially Responsible Targeting

    Some segments, especially children,

    are at special risk Many potential abuses on the Internet,

    including fraud Internet shoppers

    Controversy occurs when the methodsused are questionable

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    POSITIONING

    Positioning: The place the product occupies in

    consumers minds relative to competing

    products. Typically defined by consumers on the basis

    of important attributes.

    Involves implementing the brands unique

    benefits and differentiation in the customersmind.

    Positioning maps that plot perceptions ofbrands are commonly used.

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    CHOOSING A POSITIONING STRATEGY

    Topics

    Identifying possible

    competitiveadvantages

    Choosing the right

    competitive

    advantage Choosing a positioning

    strategy

    Differentiation can be basedon Products

    Services

    Channels People

    Image

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    MARKET SEGMENTATION

    Topics

    Identifying possible

    competitiveadvantages

    Choosing the rightcompetitive

    advantage Choosing a positioning

    strategy

    How many differences topromote?

    Unique selling proposition

    Several benefits

    Which differences topromote? Criteria include:

    Important

    Distinctive

    Superior Communicable

    Preemptive

    Affordable

    Profitable

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    MARKET SEGMENTATION

    Topics

    Identifying possible

    competitiveadvantages

    Choosing the rightcompetitive

    advantage Choosing a positioning

    strategy

    Value propositions representthe full positioning of thebrand

    Possible value propositions:

    More for More

    More for the Same

    More for Less

    The Same for Less Less for Much Less

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    THANK YOU