SEE HOW REPORTING EMPOWERS TWIN CITY FOODS Adena Ray, Director of IT, Twin City Foods James Thomas,...
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Transcript of SEE HOW REPORTING EMPOWERS TWIN CITY FOODS Adena Ray, Director of IT, Twin City Foods James Thomas,...
SEE HOW REPORTING EMPOWERS TWIN CITY FOODS
Adena Ray, Director of IT, Twin City FoodsJames Thomas, VP Volume Business Unit, SAP
Turn data into powerful information
© SAP 2008 / Page 4
Information is not reaching decisions makers
Base: 675 US and European business executives and managersSource: BusinessWeek Research Services
Gut Feel Decisions
All of the time
75% of the time
50% of the time
25% of the time
Never
Aware of bad decisions managers have made due to insufficient information
“Gut Feel” used by >60% of people, >50% of the time
Information available for important business decisions
Always just the right amount (rare)
Usually too much
41% 22%
38%
Usually too little 77%
© SAP 2008 / Page 5
IT under pressure… now more than ever
Twin City Foods Success StoryAdena Ray, Director IT
© SAP 2008 / Page 6
Twin City FoodsOverview
Private label frozen vegetable packers (manufacturing)
Privately held, over 60 years old
Aged systems and technology “Home Grown” applications Owners recognized the need to modernize
and “action-ize” our information systems Nearly all information was paper-based Produced “after the fact” from summarized
information Could not typically be reproduced for ad-hoc
analysis Undertook a multi-year project to bring
technology forward New ERP system Introduced Crystal Reports
© SAP 2008 / Page 7
A radical transformationThe need for a better reporting system
Situation
Paper-based decision making, “rear view mirror” only
No “big picture” view of information
Decisions isolated due to segmented information view
Information not actionable
Goal
Proactive information dissemination
Leadership role for information
Information should guide the reader to appropriate action
© SAP 2008 / Page 8
Deliver actionable information
What we did
Began by initially developing reports to mimic the existing ones Developed in excess of 1000 reports
After user acceptance, we then began expanding reports to include appropriate actions
For example, Sales Order reports began including notification of late shipments, short shipments
Included costs on reports such as “Unearned Discounts”
Added Crystal Reports Server to begin pushing reports to the appropriate people at the appropriate times
Launched an Executive Information Portal that contains key executive management reports
Began sending automatic notifications to customers and brokers Developed reports that do accounting reconciliations and identify areas for review Proactively scan the corporate information for areas that require decisions/action
© SAP 2008 / Page 9
Making information a key asset for all users
What we are doing today
Focus on moving users away from paper-based decisions to information-based decisions
Requires users to think on a larger scale – how their decisions/actions impact other in the organization
Requires extra thought in the design of reports
Focus on LEADERSHIP Lead the users into decisions by gathering the associated
information and providing it to them
Currently deploy reports in multiple methods Standard requested report Scheduled email (push information to the user)
Also used for customers/brokers Scheduled publish at Intranet site
© SAP 2008 / Page 10
360-degree view of our business Executive Information Portal
© SAP 2008 / Page 11
Measuring our success
Metrics Increased profitability Reduced/redeployed head count Reduced time to conduct mock recall Overall organizational effectiveness
© SAP 2008 / Page 12
What’s next?
Retraining/education continues to evolve the organization
Expansion of the Executive Information Portal
Addition of departmental portals
No doubt that it we will continue to grow on the Crystal Reports foundation that we’ve built
© SAP 2008 / Page 13
Crystal Reports and Xcelsius System Friendly, Budget Friendly Solutions
Crystal Reports
Easy to Implement & use
Safe investmentBudget friendly
Comprehensive & integrated
Crystal Reports Server
Why Crystal Reports and Xcelsius solutions?
Complements existing technologies to maximize your IT investments
Simple to use and easy to deploy in any environment
Make information pervasive in your organization and reduce IT cost
Safe investment in a leading technology ready to support your business growth
Best value for reporting and visualization on the market today
© SAP 2008 / Page 14
Xcelsius Present
Xcelsius Engage / Server
Bring success to your organization…
Improve decision making with interactive reports and dashboards
Deliver information that is easy to understand and use
Manage your business by the numbers
Reduce IT costs
© SAP 2008 / Page 15
More information
Visit www.sap.com/americasClick on SAP BusinessObjects Portfolio and find FREE TRIALS
Contact us: 1-888-229-2276
© SAP 2008 / Page 17
Questions?
© SAP 2008 / Page 18
Thank you!