Mobile Services Security: Mobile Platform Security AF Security
Securus, Inc. Mobile Safety and Security .
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Transcript of Securus, Inc. Mobile Safety and Security .
Overview• Zoombak, Inc., a subsidiary of Securus, Inc., is the number one in market
share for personal GPS safety products. The eZoom is sold in over 7,500 retail locations in North America.
Leader in family safety products: GPS personal locators and cellular medical alert devices
Leader in GPS products for Alzheimer's Patients, Commercial Business: Retail Loss Prevention, and Consumer Package Goods Tracking
Zoombak/Securus Products:
eTrack Platform Technology Components
M
2MApps
Busi
ness
In
fras
truc
ture
Hardware Layer
Hardware Information
Layer
Communication Layer
Device Management
Layer
End User Experience Layer
Cloud Infrastructure
Layer
Customer Support Layer
Hardware
Location Information
Auxiliary Information
SES: Service Enablement
Services
Wireless Carriers SMS Aggregators Communication
Technologies
SIM Management
Device Management
Mapping Technologies
Self-Serve End User Experience Module
Mobile Applications Web Application BI Tools Language Module
Managed Hosting API Services Ecommerce
Engine Fulfillment Services
Customer Service
Technical Support
Emergency Call Center Service
Hardware Accessories
Cust
omer
Pro
ven
Com
plet
e So
lutio
n
Scalable - Interoperable – Reusable - Extensible
Specifications• First of its kind affordable tiny cell phone medical alert
pendant with self-contained microphone & speaker for two-way voice communication with call center
• One button press for help- no false alerts, user will press button for 3 seconds to initiate two way voice call
• Dimensions- H 1.75, L 1.75 inches, W 1.25 ounces• Waterproof rating- IPX4- good for shower• Battery- lithium, 400 mAh, rated two months between
charges, device is off until button is pressed• Tracking- Uses the most sophisticated/accurate location system, U-TDOA for
tracking within 50 feet either indoors or outdoors• Unlike other medical alert devices it works both in the home and outside
anywhere in the US where there is cell phone coverage.
Microphone
SOS Button
Speaker
• Self diagnostic testing for worry-free use• The eResponder emergency cell phone will perform a self diagnostic which
includes cell tower strength and battery every 24 hours. • When testing the Lithium battery, if it’s drained to a 40% level then
automatically the circular LED light around the panic button will turn flashing red, which will remind the user to charge the cell phone.
• At the same time the battery level will be sent to the call center.• This feature gives peace of mind to the user never having to worry if the
unit is charged. It will take approximately two hours to fully charge.• The eResponder will last two months between charges.
LED light is red to remind the user to charge the cell phone
eResponder with key chain connector
Features
U-TDOA Tracking System
Securus Call Center911
eResponder user
If the user doesn’t know their location, a 3 way call is created between the Securus call center, the user, and 911. The user can be tracked through the U-TDOA network and help will be sent. Securus call center stays on the call, to confirm that the user has received proper emergency help.
3 way call
U-TDOA: Getting the location of the user when needed
Why should PERS dealers look at eResponder as a PERS solution?
• eResponder is an affordable solution with the lowest device cost in the industry and low data/platform fees.
• eResponder is a two way voice cellular solution, customers aren’t tethered to a speakerphone, they can get help anywhere inside and outside the home.
• Securus call center has access to the US government’s U-TDOA tracking network via 3 way calling to get the accurate location of the user
• It’s forecasted that 15% to 20% of the current 1.7million medical alert users will get rid of their land lines in 2013 and need a cellular solution
• eResponder is the first mobile cellular medical alert system that is small & light enough to wear around the neck and is waterproof for the shower
• Launch date: September 2013• What’s include in the box:• eResponder pendant cell phone• Lanyard• Clip for key chain/belt/loop/purse• AC wall charger• Quick start guide
Great value for a life-saving product
Contents
Features• Very small cell phone with two way voice & GPS tracking• Small & lightweight, under 2 ounces• Easy to use, one button to push for help to call center• No land line needed• Lithium rechargeable battery, 700mAh• Caregiver may check location of eCare+Voice user• Caregiver will receive low battery & power off alerts• Device has built in inductive charging for use with wireless charging pad• When panic button is pushed, simultaneously voice and A-GPS location data is
sent to central station, device will be in continuous tracking mode until the call specialist disconnects the call
• Product includes: Lanyard, pouch, key chain connector and quick start guide
Monitoring by Caregiver
• Caregiver may check on the location of their the eCare+Voice user by using the Securus web-based application, by sending a text message, or with a smart phone
Works with any Apple, Android, or BlackBerry Smart Phone
Caregiver will get low battery alerts & power off alerts via email & text On-Demand Locates: Click “Find Now” and see the real time location of the e Care Voice user
Inductive ChargingThe back of the eCare+Voice has inductive charging with no special adaptor needed. The user may simply place the unit on a charging pad for no hassle charging. We recommend that the pad is placed on their bed stand for easy access.
Low battery alerts may be sent to caregiver and user via text messages/emails