Security - The Future of Passenger Screening - Worldtek · Security – The Future of Passenger...

Security - The Future of Passenger Screening

15 April 2013

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Security – The Future of Passenger Screening

Agenda

08:30 Welcome and introductions

08:40 SESSION 1 – The Checkpoint of the Future: the evolution is underway

09:00 SESSION 2 – Risk-based security and differentiated screening

10:30 Networking break

11:00 SESSION 3 – Technology for enhanced detection capability

12:00 SESSION 4 – Process improvements for increased productivity

12:20 Wrap-up

12:30 End of workshop


SESSION 1 The Checkpoint of the Future:

the evolution is underway

Guido Peetermans Project Manager, Checkpoint of the Future, IATA


Why are we doing this?


What are we aiming to achieve?

Checkpoint of the Future

Strengthen Security

Improve Passenger Experience

Increase Operational

Efficiency


Who is involved? Advisory Group provides guidance and ensures that all stakeholder interests are considered Expert Groups define policy, technical and operational requirements, and produce standards, recommended practices and guidance material


A journey along three parallel tracks

2011 2012 2013 2014 2015 2016 2017 2018 2019 2021 2022 2023 2024 2025 2020

Prog

ram

Ince

ptio

n CoF 2014

CoF 2017

CoF 2020

Legend

Inception Concept Definition Component Testing & Evaluation Proof of Concept & Standard Setting Mass implementation


The three pillars of the solution

Process improvement for increased operational efficiency

Risk-based security and

differentiated screening

Technology for enhanced

detection capability



What will it look like in 2020?

minimal waiting times, minimal need to divest, minimal interruption more effective level of security


SESSION 2 Risk-based security

and differentiated screening


Risk-based security and differentiated screening Guido Peetermans (moderator)

Project Manager, Checkpoint of the Future, IATA

Tim Figures Head of Aviation Security, UK Department for Transport

Sander Olivier Senior Policy Advisor Counterterrorism and Security Civil Aviation Security Department, the Netherlands

Amir Zar Director, Leigh Fisher


http://www.google.com/url?sa=i&rct=j&q=risk+matrix&source=images&cd=&cad=rja&docid=7g2UQl--hzqjyM&tbnid=Y5cCdGvVNeM-1M:&ved=0CAUQjRw&url=http://code.google.com/p/sal-t/wiki/Risks&ei=bw9SUZODBq7xiAflvYDwDg&bvm=bv.44342787,d.bmk&psig=AFQjCNHejWlg4FxFfDCB6EvDlC_DXm91_A&ust=1364418795409830


Elements of risk-based security Name: A Person

Flight: XY123

Destination: New York (JFK)

Risk level: Known Traveller

Passenger data, Information and

intelligence

Known Traveler Programs

Behavior Observation

Alternative measures for unpredictability

and deterrence

Identity Management

http://www.google.com/url?sa=i&rct=j&q=unpredictability&source=images&cd=&cad=rja&docid=ey5AluexMjXvPM&tbnid=Wsjyqh_t0vpkdM:&ved=0CAUQjRw&url=http://activerain.com/blogsview/1115753/do-you-embrace-or-run-from-unpredictability-&ei=PkJSUduFApCPiAePwYAQ&bvm=bv.44342787,d.bmk&psig=AFQjCNH48XmUCbxIna9i_AU3AmxzHQXluA&ust=1364431770736689


UK perspective on risk-based security Tim Figures

Head of Aviation Security, UK Department for Transport

Passenger differentiation

0

10

20

30

40

50

60

70

80

90No fly

Enhanced screening

Standard Screening

Expedited Screening

Risk assessment resources

Government data - watchlists - intelligence

Government data - watchlists

- intelligence Airline data - API/iAPI

- PNR - FFP profiles*

Airport data - behavioural detection

* Additional information voluntarily given by frequent flyers

IATA Heathrow trials

Check-in process

PNR data collected at time of booking

Data sent to NBTC Assessed against risk rules Risk category assigned and

notified to airline DCS ID and biometric capture kiosk

Bag drop kiosk Biometric identification Differentiated security

process delivered


NL perspective on risk-based security Sander Olivier

Senior Policy Advisor Counterterrorism and Security Civil Aviation Security Department, the Netherlands


Passenger differentiation in the EU Amir Zar

Director, Leigh Fisher

SURE! Smart Unpredictable Risk based Entry Concept for an effective, efficient and passenger friendly aviation security system IATA Ops Conference – April 2013 Sander Olivier – Policy Advisor The Netherlands

Increased Security Pressure

Different incidents… …have led to stacking of security measures (reactive)

SECURITY SYSTEM

Risk based screening:

Bulk explosives

Solid HME’s

Firearms

Liquids

Knives

Sheet explosives

breath with the threat…

The Static Cheese Model (Reason, 1990)

Known

Unknown

Surveillance

Passenger Security

Aircraft Security

Preparation

The Dynamic Cheese Model (SURE!)

Randomizer WTMD

Detection software Cabin Baggage screening

Detection software Security Scanner

Surveillance (dogs, armed security, etc.)

Passenger security, (WTMD, X-RAY, EDS, etc.)

Aircraft security (search, ID-check)

Risk based screening: Paradigm Shift!

European Commission study on passenger differentiation IATA Ops Conference 2013

Amir Zar Austria Trend Hotel Savoyen, Vienna, Austria, 15th April 2013

29

Contents

Overview of LeighFisher Support to EU DGMOVE under Aviation Security Policy Framework

Background to Study on Passenger Risk Differentiation

EU Requirements for Study on Passenger Risk Differentiation

Approach

Emerging Themes and Considerations

30

EU DG MOVE Aviation Security Policy Framework

LeighFisher is the prime contractor on the EU Director General Mobility and Transport Aviation Security Policy Framework covering four Lots:

1 Analysis and evaluation of new technologies and new processes to detect emerging threats

2. Use of risk analysis in developing new legislation 3. Facilitation 4. Measuring the impact and cost-benefit of aviation security

Current project: ― Study on the differentiation of passengers and risk groups (Lot 1)

Recent projects focused on: ― Feasibility of lifting the existing Liquids, Gels, and Aerosols (LAGs) restrictions (Lot 3) ― Study on the effects of threat image projection technology on security screening (Lot 3) ― Options review and analysis for hosting central Cargo information database

31

Contents




Approach


32

Study on Differentiation of Passengers and Risk Groups: Background There is growing recognition that an improved model for future passenger

checkpoints is required ― Current security is a ‘one size fits all’ ― Future passenger numbers are predicted to increase ― Standardised and reactive screening is criticised as costly and insufficient to stop

determined and innovative terrorists

Driving Factors Regulators

Adapting to evolving threats Target risk more effectively

Airlines and Airports Balance between meeting compliance and operational efficiency/customer service

Passengers Complexity rules Security queues Often invasive security processes

Air Traffic Projected growth in passenger numbers and air traffic

33

Study on Differentiation of Passengers and Risk Groups: Background

Governments as well as industry have proposed different ideas on how to create sustainable passenger checkpoints for the future

― A common feature of these proposals is a checkpoint that distinguishes between different risk levels of passengers and applies a proportionate level of security

― Some examples include U.S. TSA risk based security programme, IATA Checkpoint of the future, and ACI Europe/AEA Better Security initiative

It is recognised that reshaping security measures towards passenger differentiation will be a complex and multi-layered challenge

― one basic requirement is development of a methodology for passenger risk assessment

A range of benefits include at a high level

― Enhanced and more targeted security

― Increased Operational Efficiency

― Improved passenger experience

34

Contents




Approach


35

EU DG Move study: ‘Differentiation of Passengers and Risk Groups’

The Commission has initiated this study to: ― Seek a better understanding of different approaches that will enable more

efficient aviation security systems ― Have an informed basis from which to start to engage with industry on passenger

risk differentiation

1 2 3

4

Study Requirements

5 6

Terminology and Definitions

Analysis of existing initiatives

Data Requirements for differentiation

Operational and process requirements

Approach for cost benefit analysis

Legal and regulatory challenges

Timeline ― Project commenced January 2013 ― Final report due end of July 2013

36

Contents




Approach


37

Stakeholder engagement

This work will undertake extensive assessment of recent initiatives

IATA under their Checkpoint of the Future programme;

ICAO led initiatives;

ACI Europe with AEA (Association of European airlines);

Current status studies of North America including the US Transport Security Administration (TSA), Transport Canada and CATSA;

Relevant initiatives from Member States (e.g. UK Department for Transport, NL, Fr DGAC, Office of Transport Security, etc);

Relevant initiatives from airport operators (e.g. Schiphol, BAA, ADP, etc);

ECAC work undertaken by the Task Force Working Groups – The Technical Task Force (TTF) and the Guidance and Materials Task Force (GMTF)

Technology and consulting organisations with an involvement in this area

Passenger books ticket

Passenger asked to enter API Passenger prints

boarding pass

Booking Obtain boarding pass offsite

1 2

Checkin ID verification Bag drop

Passenger arrives at airport for travel

3 4 Security

Checkpoint Gate check

Pass

enge

r pro

cess

as

is to

day

5

Check passport and boarding pass

Government In addition to its own

databases – will collect information from various sources in order to make a risk assessment of each passenger

Risk Assessment Run and managed by

government Risk assessment calculation

based on criteria that are to be defined

Output Decision made on profile − No fly − Exempt − Low − Medium − High

BDO

Airport

Optional process for early biometric identification Does not exist currently

Early Biometric Identification

Passenger identification Also touch point:

biometric verification

Check-in desk

Touch point: biometric verification

Boarding pass check

Security Checkpoint

New screening measures and extra processes?

Boarding pass and passport Touch point: biometric verification May include gate screening

Boarding Gates

Physical differentiation process

Low Medium High

Input

Airlines Passenger Name Record (PNR) − Includes itinerary and

travel preferences Advanced Passenger

Information (API) Access to passenger travel

profile Frequent Flyer Profile

Intelligence Watch lists CT intelligence National and International

threat picture

Borders /immigration National arrival and departure

profiles Own databases

Opt in scheme Does not exist currently Data provided by passengers

to enable background checks

Input

Indicative Data Risk Assessment Operations

39

Contents




Approach


40

Emerging themes and early findings

A range of initiatives are underway, all at various stages of implementation

Different approaches being taken e.g. U.S. TSA vs Checkpoint of the Future

Where Checkpoint of the Future is concerned there appears to be a well organised and focused effort on concept development with the programmes now reaching proof of concept stages ― Availability of real evidence to support concept is limited and is forthcoming

Proposed implementation timelines may only be applicable to a sub set of airports

Changes to security screening regulations required for some aspects

41

Considerations

Who ultimately owns the risk and who is responsible?

Compliance – how do relevant authorities audit and assure these measures?

Credibility of behavioural detection to inform passenger differentiation

Difficulties in ensuring mutual recognition and one stop security ― When security measures are not harmonised internationally

Security equipment vendors will require guidance to inform business case for research and development

Public acceptance of biometrics

Communication of any changes to processes for passengers and staff

Social impact – reducing human resources in a unionised environment

42 42

Amir Zar

Aviation Security Group Leigh Fisher

16 Connaught Place London W2 2ES

T: +44 (0) 020 7087 8813

M: +44 (0) 7436 032 446

[email protected]

Contact details

mailto:[email protected]

www.leighfisher.com

LeighFisher 16 Connaught Place London W2 2ES UK


What is the purpose of the security checkpoint?

Take 5 minutes to discuss in small groups (tables) Group discussion

with the Panel

Context • LAGS discussion in EU • Knife discussion at TSA


What is the purpose of the security checkpoint? ? Find and confiscate prohibited items and dangerous

goods, and initiate escalation procedures

? Safeguard civil aviation against “acts of unlawful interference”

? Law enforcement

http://www.google.com/url?sa=i&rct=j&q=unruly+passenger&source=images&cd=&cad=rja&docid=Ew3DB_M4YCRCFM&tbnid=jCKQBV8tznWMfM:&ved=0CAUQjRw&url=http://abcnews.go.com/topics/business/airlines/icelandair.htm&ei=krJeUbvfCKnB0gXP2YHYCA&bvm=bv.44770516,d.bGE&psig=AFQjCNH5xEWzSVRTIfYEvxw3RqodyUb_yg&ust=1365246965473790

http://www.google.com/url?sa=i&rct=j&q=water+bottle&source=images&cd=&cad=rja&docid=qjpOSKyj5fKsIM&tbnid=IPSE7_lXmyfHaM:&ved=0CAUQjRw&url=http://www.hoax-slayer.com/plastic-bottles-cancer.html&ei=AApSUZv5LZCeiQeyu4G4Cw&bvm=bv.44342787,d.bmk&psig=AFQjCNHVLEbiR_RhdAv4RtqUdTQZn3zuJw&ust=1364417390469042

http://www.google.com/url?sa=i&rct=j&q=firearms&source=images&cd=&cad=rja&docid=B1_8fDnl5R8m2M&tbnid=KUoJAKXM6u5uaM:&ved=0CAUQjRw&url=http://www.federalcriminallawyer.us/2010/11/30/definition-of-firearm-under-federal-ban-on-possession/&ei=kwpSUYDAHciuiQe_pIDQBg&bvm=bv.44342787,d.bmk&psig=AFQjCNFc8Q2-iuV8jQn7slOCnWDuDeF84w&ust=1364417542694900

http://www.google.com/url?sa=i&rct=j&q=explosives&source=images&cd=&cad=rja&docid=nZQaGp53s3irgM&tbnid=xB3yt6jdrCgzXM:&ved=0CAUQjRw&url=http://www.freerepublic.com/focus/f-news/2632236/posts&ei=yApSUcC4FM-YiAfaiYGABw&bvm=bv.44342787,d.bmk&psig=AFQjCNHlBTVDlSE-gbLvTCQX_lFge-Df-A&ust=1364417595728875


Data-driven passenger risk assessment Take 15 minutes to discuss in small groups (tables)

• What data/information would you need to make a robust risk assessment?

• Who should be involved in making the risk assessment? • How will this work in an international context? • What infrastructure is needed? • What are the legal and privacy implications?

Group discussion with the Panel

Coffee Break


SESSION 3 Technology for Enhanced

Detection Capability


Technology for enhanced detection capability Guido Peetermans (moderator)

Project Manager, Checkpoint of the Future, IATA

Christine Riveau Deputy Vice President, Business Development, Morpho

Hans Zirwes Vice President, International Sales, Smiths Detection


The role of technology in the Checkpoint of the Future Screening technology will increase detection capability

while reducing the need to divest, thereby also creating operational efficiencies


Technology trends New ways of applying existing technology Dynamic switching of sensitivity Stand-off screening Intelligent systems

DECISION SUPPORT AUTO REJECT AUTO CLEAR


Morpho perspective on technology innovations in passenger screening Christine Riveau

Deputy Vice President, Business Development, Morpho


Smiths Detection perspective on technology innovations in passenger screening

Hans Zirwes Vice President, International Sales, Smiths Detection

www.smithsdetection.com Smiths Detection: Proprietary Data

Bringing technology to life

IATA Ops Conference 15 April 2013

Hans Zirwes – VP Sales International

IATA Ops Conference | 55/6

Checkpoint Evolution - background

The checkpoint is constantly evolving based on several factors

• Events • Regulatory requirements • Market Requirements • Business Requirements

To respond to this, manufacturers must look at

• Capabilities • Technologies • Roadmaps



• The screening process of 2020 must be based on 3 key objectives:

- Strengthened security - Increased operational efficiencies - Improved passenger and end-user experience

• To achieve this, the screening environment must evolve into a risk-based approach

based on data, process improvement and technology. • To enable this flexibility, equipment capabilities and standards must be developed. • But the requests and needs are different:

- Airlines & airports: compliance with regulations, efficiency, cost - Passengers: speed of process, privacy issues - Manufacturers: need to understand tomorrow’s capability requirements to be able

to invest in and develop next generation screening technology


Challenges

• Passengers differentiation methodology needs to be defined and agreed and pre-

screening methods improved • Passenger Data: - Access to data - Analyse of data - Integration of data • Trusted travellers programmes or aggregated data with customs… • In the EU, such programmes are the competency of Member States: fragmentation! • Differentiation between individual passenger and group of travellers? • The current base-line screening has to stay as the minimum screening process for all

passengers • Checkpoint configuration: dedicated lanes per passengers category or dynamic

screening? • The development of Checkpoint of the Future solutions will be faced with the cost

issue as the EU and the US do not have funding to support this initiative nor do the airlines and the airports


Requirements

• Networking and Integration of data from entire checkpoint

• Need to define standards for interoperability and interface between individual

items of kit • Need for consolidated Checkpoint Product Roadmap incorporating all the various

technologies and products These roadmaps will allow manufacturers to invest in R&D and develop next

generation technology

• The Checkpoint of the Future concept and its implementation should be GLOBAL


Conclusion

• The first and immediate step should be mutual recognition of technology standards, testing and certification of existing technology

• Randomness and unpredictability are essential factors to maintain a high security

level • New and existing technology aiming at achieving less intrusive and disruptive

search at the checkpoint: - Elimination of the divestment requirements of liquids, laptops, belt, shoes

etc… - ATR function - More automation

www.smithsdetection.com Smiths Detection: Proprietary Data

Bringing technology to life


Questions Panel discussion

The role of technology in the Checkpoint of the Future


SESSION 4 Process Improvements

for Increased Productivity


Process improvement components

Passenger process Staff planning and allocation

Remote image assessment

Lane design and flow automation

Conclusion


Next Days’ Program



Thank you

Lunch Break

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