Section 508 Compliance Statement Template - Nuance - PDF… · Section 508 Compliance Test ......

Section 508 Compliance Test

Voluntary Product Accessibility Template (VPAT) Report

Dragon Naturally Speaking Professional Edition Version 14

Performed by TestPros, Inc.

December 18, 2015

TestPros, Inc.

46090 Lake Center Plaza, Suite 306

Sterling, Virginia 20165

Tel: (703) 787-7600

Nuance – Dragon Naturally Speaking 14

Voluntary Product Accessibility Template (VPAT) Page 1

Product Information

Date: December 18, 2015

Name of Product: Dragon Naturally Speaking Professional Edition Version 14

Contact for more Information: Nuance Communications, Inc.

1 Wayside Road

Burlington, MA 01803

Summary Table Voluntary Product Accessibility Template Overview

Criteria Supporting Features Remarks and explanations

Section 1194.21 Software

Applications and Operating Systems

Partially Supported Please refer to the attached VPAT

and Test Notes Addendum

document.

Section 1194.22 Web-based internet

information and applications

Not Applicable Dragon Naturally Speaking 14 is

software as defined under section

1194.21.

Section 1194.23 Telecommunications

Products


not considered a

telecommunications product

according to the definition in

Section 1194.23.

Section 1194.24 Video and Multi-

media Products

Not Applicable Dragon Naturally Speaking 14 does

not use multimedia except as

covered in section 1194.21.

Section 1194.25 Self-Contained,

Closed Products


not a self- contained product

according to the definition in

Section 1194.25.

Section 1194.26 Desktop and Portable

Computers


software as defined under section

1194.21.

Section 1194.31 Functional

Performance Criteria



document.

Section 1194.41 (a) Information,

Documentation and Support



document.



Supporting Features Legend (Second column on VPAT)

Supported Use this language when you determine the product fully meets the letter and intent

of the Criteria.

Partially Supported Use this language when you determine the product does not fully meet the letter

and intent of the Criteria, but provides some level of access relative to the Criteria.

Supported through Equivalent

Facilitation

Use this language when you have identified an alternate way to meet the intent

of the Criteria or when the product does not fully meet the intent of the Criteria.

Supported when Combined with

Compatible AT

Use this language when you determine the product fully meets the letter and intent

of the Criteria when used in combination with Compatible Assistive Technology

(“AT”). For example, many software programs can provide speech output when

combined with a compatible screen reader (commonly used AT for people who are

blind).

Does Not Support Use this language when you determine the product does not meet the letter or

intent of the Criteria.

Not Applicable Use this language when you determine the Criteria does not apply to the specific

product.

Not Applicable - Fundamental

Alteration Exception Applies

Use this language when you determine a Fundamental Alteration of the

product would be required to meet the Criteria (see the access board’s standards

for the definition of "fundamental alteration")



Section 1194.21 Software Applications and Operating Systems – Detail

VPAT™

Voluntary Product Accessibility Template®

Criteria Supporting Features Remarks and

explanations

(a) When software is designed to run on a system that has

a keyboard, product functions shall be executable from a

keyboard where the function itself or the result of

performing a function can be discerned textually.

Partially Supported

Select areas are not

accessible from the

keyboard. Please see

accompanying Test

Notes Addendum

document for details on

areas of the application

where product functions

are not accessible from

the keyboard.

(b) Applications shall not disrupt or disable activated

features of other products that are identified as

accessibility features, where those features are developed

and documented according to industry standards.

Applications also shall not disrupt or disable activated

features of any operating system that are identified as

accessibility features where the application programming

interface for those accessibility features has been

documented by the manufacturer of the operating system

and is available to the product developer.

Supported

Dragon Naturally

Speaking 14 supports

this requirement and is

compatible with screen

reader software. See

accompanying Test

Notes document for

select areas of the

application where screen

reader software may

have minor issues

(primarily in message

boxes).

(c) A well-defined on-screen indication of the current

focus shall be provided that moves among interactive

interface elements as the input focus changes. The focus

shall be programmatically exposed so that Assistive

Technology can track focus and focus changes.

Partially Supported

Select areas of the

application has little

contrast when in focus,

making it difficult to

discern focus. Please see

accompanying Test

Notes Addendum

document for select areas

of the application where

focus is difficult to

observe.

(d) Sufficient information about a user interface element

including the identity, operation and state of the element

shall be available to Assistive Technology. When an

image represents a program element, the information

conveyed by the image must also be available in text.

Supported

Dragon Naturally


this requirement.

(e) When bitmap images are used to identify controls,

status indicators, or other programmatic elements, the

meaning assigned to those images shall be consistent

throughout an application's performance.

Supported

Dragon Naturally


this requirement.

(f) Textual information shall be provided through

operating system functions for displaying text. The

minimum information that shall be made available is text

content, text input caret location, and text attributes.

Supported

Dragon Naturally


this requirement.

(g) Applications shall not override user selected contrast

and color selections and other individual display Supported

Dragon Naturally




Section 1194.21 Software Applications and Operating Systems – Detail

VPAT™


attributes. this requirement.

(h) When animation is displayed, the information shall be

displayable in at least one non-animated presentation

mode at the option of the user.

Partially Supported

Dragon Naturally

Speaking 14 does not

provide a non-animated

tutorial. Please see

accompanying Test

Notes Addendum

document for animation

instance.

(i) Color coding shall not be used as the only means of

conveying information, indicating an action, prompting a

response, or distinguishing a visual element.

Not Applicable

This requirement is not

applicable to Dragon

Naturally Speaking 14.

(j) When a product permits a user to adjust color and

contrast settings, a variety of color selections capable of

producing a range of contrast levels shall be provided.

Not Applicable




(k) Software shall not use flashing or blinking text,

objects, or other elements having a flash or blink

frequency greater than 2 Hz and lower than 55 Hz.

Not Applicable




(l) When electronic forms are used, the form shall allow

people using Assistive Technology to access the

information, field elements, and functionality required for

completion and submission of the form, including all

directions and cues.

Not applicable






Section 1194.22 Web-based Internet information and applications – Detail

VPAT™



explanations

(a) A text equivalent for every non-text element shall be

provided (e.g., via "alt", "longdesc", or in element

content).

Not Applicable




(b) Equivalent alternatives for any multimedia

presentation shall be synchronized with the presentation. Not Applicable




(c) Web pages shall be designed so that all information

conveyed with color is also available without color, for

example from context or markup.

Not Applicable




(d) Documents shall be organized so they are readable

without requiring an associated style sheet. Not Applicable




(e) Redundant text links shall be provided for each active

region of a server-side image map. Not Applicable




(f) Client-side image maps shall be provided instead of

server-side image maps except where the regions cannot

be defined with an available geometric shape.

Not Applicable




(g) Row and column headers shall be identified for data

tables. Not Applicable




(h) Markup shall be used to associate data cells and

header cells for data tables that have two or more logical

levels of row or column headers.

Not Applicable




(i) Frames shall be titled with text that facilitates frame

identification and navigation Not Applicable




(j) Pages shall be designed to avoid causing the screen to

flicker with a frequency greater than 2 Hz and lower than

55 Hz.

Not Applicable




(k) A text-only page, with equivalent information or

functionality, shall be provided to make a web site

comply with the provisions of this part, when compliance

cannot be accomplished in any other way. The content of

the text-only page shall be updated whenever the primary

page changes.

Not Applicable




(l) When pages utilize scripting languages to display

content, or to create interface elements, the information Not Applicable





Section 1194.22 Web-based Internet information and applications – Detail

VPAT™


provided by the script shall be identified with functional

text that can be read by Assistive Technology.


(m) When a web page requires that an applet, plug-in or

other application be present on the client system to

interpret page content, the page must provide a link to a

plug-in or applet that complies with §1194.21(a) through

(l).

Not Applicable




(n) When electronic forms are designed to be completed

on-line, the form shall allow people using Assistive

Technology to access the information, field elements, and

functionality required for completion and submission of

the form, including all directions and cues.

Not Applicable




(o) A method shall be provided that permits users to skip

repetitive navigation links. Not Applicable




(p) When a timed response is required, the user shall be

alerted and given sufficient time to indicate more time is

required.

Not Applicable




Note to 1194.22: The U.S. Access Board interprets paragraphs (a) through (k) of this section as consistent with the following

priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web

Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.



Section 1194.23 Telecommunications Products – Detail

VPAT™



explanations

(a) Telecommunications products or systems which

provide a function allowing voice communication and

which do not themselves provide a TTY functionality

shall provide a standard non-acoustic connection point for

TTYs. Microphones shall be capable of being turned on

and off to allow the user to intermix speech with TTY

use.

Not Applicable




(b) Telecommunications products which include voice

communication functionality shall support all commonly

used cross-manufacturer non-proprietary standard TTY

signal protocols.

Not Applicable




(c) Voice mail, auto-attendant, and interactive voice

response telecommunications systems shall be usable by

TTY users with their TTYs.

Not Applicable




(d) Voice mail, messaging, auto-attendant, and interactive

voice response telecommunications systems that require a

response from a user within a time interval, shall give an

alert when the time interval is about to run out, and shall

provide sufficient time for the user to indicate more time

is required.

Not Applicable




(e) Where provided, caller identification and similar

telecommunications functions shall also be available for

users of TTYs, and for users who cannot see displays.

Not Applicable




(f) For transmitted voice signals, telecommunications

products shall provide a gain adjustable up to a minimum

of 20 dB. For incremental volume control, at least one

intermediate step of 12 dB of gain shall be provided.

Not Applicable




(g) If the telecommunications product allows a user to

adjust the receive volume, a function shall be provided to

automatically reset the volume to the default level after

every use.

Not Applicable




(h) Where a telecommunications product delivers output

by an audio transducer which is normally held up to the

ear, a means for effective magnetic wireless coupling to

hearing technologies shall be provided.

Not Applicable




(i) Interference to hearing technologies (including hearing

aids, cochlear implants, and assistive listening devices)

shall be reduced to the lowest possible level that allows a

user of hearing technologies to utilize the

telecommunications product.

Not Applicable




(j) Products that transmit or conduct information or

communication, shall pass through cross-manufacturer,

non-proprietary, industry-standard codes, translation

protocols, formats or other information necessary to

provide the information or communication in a usable

format. Technologies which use encoding, signal

compression, format transformation, or similar techniques

shall not remove information needed for access or shall

Not Applicable






Section 1194.23 Telecommunications Products – Detail

VPAT™


restore it upon delivery.

(k)(1) Products which have mechanically operated

controls or keys shall comply with the following:

Controls and Keys shall be tactilely discernible without

activating the controls or keys.

Not Applicable





controls or keys shall comply with the following:

Controls and Keys shall be operable with one hand and

shall not require tight grasping, pinching, twisting of the

wrist. The force required to activate controls and keys

shall be 5 lbs. (22.2N) maximum.

Not Applicable





controls or keys shall comply with the following: If key

repeat is supported, the delay before repeat shall be

adjustable to at least 2 seconds. Key repeat rate shall be

adjustable to 2 seconds per character.

Not Applicable





controls or keys shall comply with the following: The

status of all locking or toggle controls or keys shall be

visually discernible, and discernible either through touch

or sound.

Not Applicable






Section 1194.24 Video and Multi-media Products – Detail

VPAT™



a) All analog television displays 13

inches and larger, and computer

equipment that includes analog

television receiver or display circuitry,

shall be equipped with caption decoder

circuitry which appropriately receives,

decodes, and displays closed captions

from broadcast, cable, videotape, and

DVD signals. As soon as practicable,

but not later than July 1, 2002,

widescreen digital television (DTV)

displays measuring at least 7.8 inches

vertically, DTV sets with conventional

displays measuring at least 13 inches

vertically, and stand-alone DTV tuners,

whether or not they are marketed with

display screens, and computer

equipment that includes DTV receiver or

display circuitry, shall be equipped with

caption decoder circuitry which

appropriately receives, decodes, and

displays closed captions from broadcast,

cable, videotape, and DVD signals.

Not Applicable This requirement is not applicable to

Dragon Naturally Speaking 14.

(b) Television tuners, including tuner

cards for use in computers, shall be

equipped with secondary audio program

playback circuitry.



(c) All training and informational video

and multimedia productions which

support the agency's mission, regardless

of format, that contain speech or other

audio information necessary for the

comprehension of the content, shall be

open or closed captioned.



(d) All training and informational video

and multimedia productions which

support the agency's mission, regardless

of format, that contain visual

information necessary for the

comprehension of the content, shall be

audio described.



(e) Display or presentation of alternate

text presentation or audio descriptions

shall be user-selectable unless

permanent.





Section 1194.25 Self-Contained, Closed Products – Detail

VPAT™



(a) Self-contained products shall be

usable by people with disabilities

without requiring an end-user to attach

Assistive Technology to the product.

Personal headsets for private listening

are not Assistive Technology.



(b) When a timed response is required,

the user shall be alerted and given

sufficient time to indicate more time is

required.



(c) Where a product utilizes

touchscreens or contact-sensitive

controls, an input method shall be

provided that complies with §1194.23

(k) (1) through (4).



(d) When biometric forms of user

identification or control are used, an

alternative form of identification or

activation, which does not require the

user to possess particular biological

characteristics, shall also be provided.



(e) When products provide auditory

output, the audio signal shall be

provided at a standard signal level

through an industry standard connector

that will allow for private listening. The

product must provide the ability to

interrupt, pause, and restart the audio at

any time.



(f) When products deliver voice output

in a public area, incremental volume

control shall be provided with output

amplification up to a level of at least 65

dB. Where the ambient noise level of the

environment is above 45 dB, a volume

gain of at least 20 dB above the ambient

level shall be user selectable. A function

shall be provided to automatically reset

the volume to the default level after

every use.



(g) Color coding shall not be used as the

only means of conveying information,

indicating an action, prompting a

response, or distinguishing a visual

element.



(h) When a product permits a user to

adjust color and contrast settings, a

range of color selections capable of

producing a variety of contrast levels





Section 1194.25 Self-Contained, Closed Products – Detail

VPAT™


shall be provided.

(i) Products shall be designed to avoid

causing the screen to flicker with a

frequency greater than 2 Hz and lower

than 55 Hz.



(j) (1) Products which are freestanding,

non-portable, and intended to be used in

one location and which have operable

controls shall comply with the

following: The position of any operable

control shall be determined with respect

to a vertical plane, which is 48 inches in

length, centered on the operable control,

and at the maximum protrusion of the

product within the 48 inch length on

products which are freestanding, non-

portable, and intended to be used in one

location and which have operable

controls.



(j)(2) Products which are freestanding,




following: Where any operable control

is 10 inches or less behind the reference

plane, the height shall be 54 inches

maximum and 15 inches minimum

above the floor.







following: Where any operable control

is more than 10 inches and not more

than 24 inches behind the reference

plane, the height shall be 46 inches

maximum and 15 inches minimum

above the floor.







following: Operable controls shall not be

more than 24 inches behind the

reference plane.





Section 1194.26 Desktop and Portable Computers – Detail

VPAT™



(a) All mechanically operated controls

and keys shall comply with §1194.23 (k)

(1) through (4).



(b) If a product utilizes touchscreens or

touch-operated controls, an input

method shall be provided that complies

with §1194.23 (k) (1) through (4).



(c) When biometric forms of user

identification or control are used, an

alternative form of identification or

activation, which does not require the

user to possess particular biological

characteristics, shall also be provided.



(d) Where provided, at least one of each

type of expansion slots, ports and

connectors shall comply with publicly

available industry standards





Section 1194.31 Functional Performance Criteria – Detail

VPAT™



(a) At least one mode of operation and

information retrieval that does not

require user vision shall be provided, or

support for Assistive Technology used

by people who are blind or visually

impaired shall be provided.

Partially Supported

Commonly-used Assistive Technology

(AT) may be used with Nuance Dragon

Naturally Speaking 14. Support has

been verified for the following Screen

Readers:

- JAWS version 15. However, Dragon

Naturally Speaking 14 internal help

menus (those not accessed by system

“Help”/F1 keys) are not synchronized

with screen reader software and have

inconsistent navigation and exit.

(b) At least one mode of operation and


require visual acuity greater than 20/70

shall be provided in audio and enlarged

print output working together or

independently, or support for Assistive

Technology used by people who are

visually impaired shall be provided.

Supported

User interface information is available

to users with low vision via options to

display information at larger pixel

density or through the use of larger font

sizes through use of the operating

systems video controls.

(c) At least one mode of operation and


require user hearing shall be provided,

or support for Assistive Technology

used by people who are deaf or hard of

hearing shall be provided

Supported

Nuance Dragon Naturally Speaking 14

does not require user hearing for access

to any functionality. In all instances

where Nuance Dragon Naturally

Speaking 14 provides an audio cue, it

provides a visual cue as well. Nuance

Dragon Naturally Speaking 14 is

compatible with Hearing Assistive

Technology Systems.

(d) Where audio information is

important for the use of a product, at

least one mode of operation and

information retrieval shall be provided

in an enhanced auditory fashion, or

support for assistive hearing devices

shall be provided.

Supported


provides support for a number of off-

the- shelf headphones and speaker

devices.

(e) At least one mode of operation and


require user speech shall be provided, or

support for Assistive Technology used

by people with disabilities shall be

provided.

Not Supported


is dictation software that uses a voice

recognition engine to translate speech

into text. Speech is required for full

functionality.

(f) At least one mode of operation and


require fine motor control or

simultaneous actions and that is operable

with limited reach and strength shall be

provided.

Supported


provides functionality using standard

keyboards through single or serialized

keystrokes, as well as through access

devices that emulate standard keyboards

for users having motor or reach

limitations (e.g. large keyboards,

pointing sticks, large track balls, eye

control units, Hearing assistive

technology systems, etc.).



Section 1194.41 Information, Documentation and Support – Detail

VPAT™



(a) Product support

documentation provided to end-

users shall be made available in

alternate formats upon request, at

no additional charge

Not Supported

Nuance Dragon Naturally Speaking 14 provides

product support documentation to users across

several web pages, but there exist broken links,

Section 508 compliance and accessibility issues.

See accompanying Test Notes document for select

areas of the website where issues may exist.

(b) End-users shall have access to

a description of the accessibility

and compatibility features of

products in alternate formats or

alternate methods upon request, at

no additional charge.

Supported

Nuance Dragon Naturally Speaking 14 includes an

accessible description of the accessibility and

compatibility features and help document(s) are

available through the help button in the application

toolbar and the use of the Microsoft Windows

“Help” or F1 Key.

(c) Support services for products

shall accommodate the

communication needs of end-

users with disabilities.

Supported

Nuance customer Service and Support is familiar

with such features as keyboard access and other

options that are important to people with

disabilities.

For technical assistance in the United States,

customers can contact Nuance Customer Service and Support via:

+1 770-702-6014

http://support.nuance.com/compatibility/default.asp

No TTY Support is provided for the hearing impaired.

Nuance customer service and support are subject to

the prices, terms, and conditions in place at the

time the service is used.

http://support.nuance.com/compatibility/default.asp

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