Searching for a Usable and Effective Intranet

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Searching for a usable and effective intranet Kristian Norling, IT Strategic Department Region Västra Götaland KristianNorling

description

Presentation at the conference "Intranet julkisella sektorilla" in Helsinki, Finland on the 3rd of december 2008. Agenda: Evolution of the intranet at Region Västra Götaland: from hand crafted webpages to a portal. Organisational and technical challenges of the intranet. In search of a future intranet?

Transcript of Searching for a Usable and Effective Intranet

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Searching for a usable and effective intranet

Kristian Norling, IT Strategic DepartmentRegion Västra Götaland

KristianNorling

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Kristian Norling

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Kristian NorlingICT strategist at Region Västra Götaland

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Kristian NorlingICT strategist at Region Västra Götaland

former Webmaster, Communications Manager, Project Manager etc

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Kristian NorlingICT strategist at Region Västra Götaland

former Webmaster, Communications Manager, Project Manager etc

web

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Kristian NorlingICT strategist at Region Västra Götaland

former Webmaster, Communications Manager, Project Manager etc

web

mostly focusing on

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Kristian NorlingICT strategist at Region Västra Götaland

former Webmaster, Communications Manager, Project Manager etc

web

mostly focusing on

intranets…

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© Västra Götalandsregionen

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© Västra Götalandsregionen

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© Västra Götalandsregionen

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1996

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1996First intranets

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1996First intranets

1999

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1996First intranets

1999Merger of 4 county councils to a region

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-2002

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-2002Hand-crafted websites

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-2002Hand-crafted websites

Rudimentary CMS

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-2002Hand-crafted websites

Rudimentary CMS

Different designs

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-2002Hand-crafted websites

Rudimentary CMS

Different designs

Different IA

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2003-2006

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2003-2006New CMS

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2003-2006New CMS

Intranet and Internet

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2003-2006New CMS

Intranet and Internet

Consolidation

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2003-2006New CMS

Intranet and Internet

Consolidation

50+ websites at Sahlgrenska

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2003-2006New CMS

Intranet and Internet

Consolidation

50+ websites at Sahlgrenska

One design, many variants

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2003-2006New CMS

Intranet and Internet

Consolidation

50+ websites at Sahlgrenska

One design, many variants

Same IA

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2003-2006New CMS

Intranet and Internet

Consolidation

50+ websites at Sahlgrenska

One design, many variants

Same IA

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IT vision

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“Ett fönster mot informationen”

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“Ett fönster mot informationen”

“En patient - en journal”

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“Bättre koll på jobbet”

“Ett fönster mot informationen”

“En patient - en journal”

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2006-2007

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2006-2007Portal framework project

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2006-2007Portal framework project

Effect management

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2006-2007Portal framework project

Effect management

Interaction design

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2006-2007Portal framework project

Effect management

Interaction design

Prototypes ... and tests

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2006-2007Portal framework project

Effect management

Interaction design

Prototypes ... and tests

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2006-2007Portal framework project

Effect management

Interaction design

Prototypes ... and tests

Enterprise Search Strategy

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2006-2007Portal framework project

Effect management

Interaction design

Prototypes ... and tests

Enterprise Search Strategy

Taxonomy server and Metadata service

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2006-2007Portal framework project

Effect management

Interaction design

Prototypes ... and tests

Enterprise Search Strategy

Taxonomy server and Metadata service

LDAP

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2006-2007Portal framework project

Effect management

Interaction design

Prototypes ... and tests

Enterprise Search Strategy

Taxonomy server and Metadata service

LDAP

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2008

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2008Technical Portal Platform

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2008Technical Portal Platform

Developing first portlets

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2008Technical Portal Platform

Developing first portlets

Reference Architecture (RA)

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2008Technical Portal Platform

Developing first portlets

Reference Architecture (RA)

Agile Methods

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2008Technical Portal Platform

Developing first portlets

Reference Architecture (RA)

Agile Methods

Proof of Technology (POT)

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2008Technical Portal Platform

Developing first portlets

Reference Architecture (RA)

Agile Methods

Proof of Technology (POT)

Hard certificates

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Portal Governance

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Portal Governance

Portal Strategy

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Portal Governance

Communication

Portal Strategy

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2009

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2009Portal Beta

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2009Portal Beta

SSO

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2009Portal Beta

SSOSocial media

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2009Portal Beta

SSOSocial media

Semantic web

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2009Portal Beta

SSOSocial media

Semantic web

Search

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2009Portal Beta

SSOSocial media

Semantic web

Search Open Source

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Questions?

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Thank you!Questions?