(Scrum) process: Impact on Value Delivery Image by skeeze from … · 2019-07-15 · Bukalapak SDE...
Transcript of (Scrum) process: Impact on Value Delivery Image by skeeze from … · 2019-07-15 · Bukalapak SDE...
Sari Rahmani Sya’baniah (Ai) & Rosalia Adisti (Rosa)Agile Coaches at Bukalapak
Presented in Scrum Day Europe 2019Amsterdam, 11 July 2019
When the Product Owner takes care of the (Scrum) process: Impact on Value Delivery
Image by skeeze from Pixabay
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Chaotic process, “we do what our competitors do” with less than 6 teams/100 product dev talents
2016
2017
2018
2019Introduction of Agile and Scrum. PM was asked to maintain the practices.
More teams are formed, practices started to stray. Scaling up
Late 2018: “Scrum Master” from the development team. More than 60 teams/1000 product dev talents
Going forward, experimenting ways of working
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What does a Product Owner do?
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Hi! We’re Billy and Lala, Bukalapak’s Product Managers.
We’re gonna tell you our story from back in 2017!(P.S. Can you find out our differences? What caught your attention?
Background 2019
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2017
VIDEO
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Let’s discuss
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So what was the difference?
Product focused PMs did not care about the process
Process focused PMs wanted to balance the product & the process
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Their focus are different.
Background 2019
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Why did PMs have to maintain the process?01
02What really happened afterwards? (And why did it happened that way)
03 How to solve the problem?
So let’s dissect this one by one.
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Why did PMs have to maintain the process?
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Because, back in 2016...
Chaotic process
It was bad back then and it had to change
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Unclear Product Manager
role
What should product managers do? Goals only
related to competitor, time constraint
Immature
Engineering team
System down daily, no functional leaders
What really happened?
(we promised that we’d talk about value delivery…)
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Product focused PMs did not deliver the value right
Undelivered “promises”, no understanding about velocity, burnt out team.
Process focused PMs did not deliver the right value
Improvements that do not make real impact, not user focused, not innovative
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For the one who wants to balance both, there is a conflict of interest
Product & process are maintained by the same person; the one who has to make the quality decision also is the one who has the timeline
decision.
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Photo by Rick Mason on Unsplash
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In both cases, teams do not understand agile
beyond the mechanical practices.
Why did it happen the way it happened?
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We didn’t periodically evaluate this
The PMs themselves did not fully understand why they’re doing this
That was not the main responsibility of PM, so they took it as their “additional” role
In 2018, we tried to change this but it was more difficult since the
organization was already large.
How to solve the problem?
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Role separation is important. There should also be a
clearer expectation of a Product Owner.
Also keep experimenting &
evaluating!
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In our case, combining roles was ok in the beginning &
under certain circumstances, but it didn’t work in the
long run. For POs who maintain (scrum) process, in
delivering value,
Insummary,
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When you’re implementing Scrum, pay
attention to your role separation and
periodically evaluate whether it works.
The product focused people will not
deliver the value right
The process focused people will not deliver
the right value
Sari Rahmani Sya’baniahAgile Coachlinkedin.com/in/aisyabaniah
Rosalia AdistiAgile Coachlinkedin.com/in/rosaliaadisti
Thank you! Let’s have a discussion!
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