Scout Labs Overview 11 19 09
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Transcript of Scout Labs Overview 11 19 09
1 billion+ people talking online right now, forcingcompanies to rethink how we listen, market, innovate.
VIDEO-SHARINGSITES
FORUMS
BLOGS
IMAGE-SHARINGSITES
SOCIALNETWORKS
Scout Labs: Visibility, Insight and a Platform for ActionVISIBILITY
•A real-time search engine ofall social media types
•Context for what’s importantto pay attention to
INSIGHT
•Analysis and trending onbuzz, sentiment and share ofvoice
• Insight in the mind of thecustomer - what they love,hate, wish
PLATFORM FOR ACTION
•A business application forteam collaboration andcustomer engagement All automated, real-time, and global
Why Scout Labs
• True insight into the mind of the market – not just “buzz is up”.Quotes, sentiment trending, emerging memes of conversation…
• Collaborative platform for extended teams that need a simple,intuitive voice-of-the-customer-portal and place to share learnings .
• We’ll give you stream of consciousness if you want it, but we’d rathertell you when to pay attention and what’s most important to payattention to.
• “Good results just come up” is a testament to our attention to detailwhen it comes to data: spam/porn filters, proprietary rankingalgorithms, and real-time, continuously updated results.
• The best ROI in the market - sophisticated NLP-based features andunlimited seats at a fraction of the price of human-powered offerings.