Scottish power Business in Voic Explained
-
Upload
svrbikkina -
Category
Documents
-
view
214 -
download
0
Transcript of Scottish power Business in Voic Explained
-
8/13/2019 Scottish power Business in Voic Explained
1/20
Your newScottishPower
invoice explainedScottishPower: switchingyou on to the right choicefor your business.
-
8/13/2019 Scottish power Business in Voic Explained
2/20
About yournew invoices
At ScottishPower, we have listened to feedback from
our customers and have used your comments and
suggestions to produce a new, improved invoice
design making it easier to understand and use.
Weve changed the way it looks, to make it easier
for you to read and navigate.
Information has been arranged into sections, to help
give you a clearer understanding of your invoices, with
important information highlighted to make it stand out.
Some of the changes you will notice on your new
invoice are:
clearer explanation of charges
we will show only what is relevant to you
information arranged into sections
making it easier to navigate
important information is highlighted
an at a glance Account Summary showingcharges, payments and how much is outstanding
the purple message box on the front of your new
invoice allows us to tell you important information
about your account and relevant services we can
offer you
what you have agreed in your energy contract is
what will appear on your invoice all charges will
be clearly displayed
Overview of yournew invoices
Your new invoice consists of a number of different
pages and sections.
The actual invoices you receive will vary, depending
on a number of factors such as whether you are a
business or a household with a large energy supply;
whether we supply your energy to more than one of
your businesss sites and what type of meter you have.
Invoice Types
1. Invoice SummaryThis is a 2 page invoice, which summarises your
electricity charges.
2. Site Sheet for electricity supply Half Hourly
This is a breakdown of the electricity charges for
an individual supply address, where the supply is
recorded Half Hourly. Where you have more than
one electricity supply address, an electricity site
sheet will be produced for each supply address.
3. Site Sheet for electricity supply Non Half HourlyThis is a breakdown of the electricity charges for an
individual supply address, where the supply is Non
Half Hourly. Where you have more than one electricity
supply address, an electricity site sheet will be
produced for each supply address.
4. Statement
Statement of account for Group Customers
Statements will be produced in reference
number order.
5. Site Summary Groups
If you are a Group customer currently receiving Group
Wide Statement Invoicing reports, you will continue to
receive Site Summary Statements. These provide you
with a summary of all invoices issued during the period
for your Group.
If you have any questions which are
not covered in this guide, please call
us on 0845 213 0205.
-
8/13/2019 Scottish power Business in Voic Explained
3/20
Contents
Invoice Summary
Site sheet forelectricity supplyHalf Hourly 2
1
Site sheet forelectricity supplyNon Half Hourly
Site Summary
Groups
5
3Statement
4
-
8/13/2019 Scottish power Business in Voic Explained
4/20
1. Description of Document
This will advise if the document is a tax invoice or
statement and whether it is for payment or not. For
example, it may be a Tax Invoice, which has to be paid;
a Statement, which is for information only; or another
type of invoice such as Credit Note.
2. Address
This is the name and address where the invoice or
statement will be sent this may be different from
the supply address.
3. Contact Details
Details of how to get in touch with us are shown here.
You can contact us by telephone, email or by writing
to us.
4. Account Number
Your 9 digit customer account number please
have it to hand if you need to get in touch with us.
5. Customer Account/Details
This is where you will find some important
information relating to your invoice such as Invoice
Date and Invoice Reference Number, as well as the
Payment Method you have chosen. If you supplied
a reference number, such as a purchase order or
accounting code, this will appear against Your Ref No.
6. Message Panel
This is where we will display any important
information in relation to your account. In addition to
this, we will also display the latest information about
other ScottishPower services and products we believe
could benefit your business.
7. Summary of Charges
This is a summary of your invoice, including charges,
discounts and VAT.
8. ServiceDisplays the description of charges that this invoice
is for.
9. Invoice Period
Advises you of the period that your invoice covers.
10. Total Electricity Charges (excluding VAT)
The total electricity charges for this period,
excluding VAT.
11. Total Charges (excluding VAT)
Details the total amount due for this period,
excluding VAT.
12. Total VAT
VAT will be calculated on your invoice at the prevailing
VAT rate(s). This will show you the VAT % rate(s) and
the amount(s) the rate(s) has been applied to. Shows
the total VAT due on this invoice.
13. Total Charges (including VAT)
The total amount due for this period, including VAT.
14. Method of payment
If you have chosen to pay by Direct Debit, a message
will be displayed advising when the payment for this
invoice will be deducted from your bank. If you have
chosen not to pay by direct debit, a bank giro slip will
be displayed here.
Invoice Summary
This is a summary of your energy invoice. If we supply more than one
of your sites with energy, then this invoice could include these. In some
cases this is your tax invoice and other instances, this may be simply a
statement your invoice will indicate whether it has to be paid or not.FRONT
-
8/13/2019 Scottish power Business in Voic Explained
5/20
MR A SAMPLE
MR A SAMPLE
DESIGNATION (IF ANY)
JT A/C (IF ANY)
ADD1
ADD2
ADD3
ADD4
ADD5
ADD6
ScottishPower:switching youon to the rightchoice for your
business
Summery of Charges
Service: Electricity
PeriodFrom 01/03/07 to 31/03/2007
Energy Charges X,XXX.XX
Transmission Use of System Charges X,XXX.XX
Green Source Charges X,XXX.XX
CCL (X,XXX kWh @ X.XXp) X,XXX.XX
Other Charges XXX.XX
Less: Discounts -XXX.XX
Total Electricity Charges(excluding VAT) X,XXX.XX
Other Charges X,XXX.XX
Total Charges(excluding VAT) X,XXX.XX
VAT @ 17.5 on X,XXX.XX X,XXX.XX
VAT @ 5% on XXX.XX XX.XX
Total VAT X,XXX.XX
Total Charges (including VAT) X,XXX.XX
This amount is now due for payment. Thank you.Details of the above charges are shown on the following pages. This is not a climate change levy document.
Thank you for choosing ScottishPower as your energy supplier.
Account Number: 997321789
@
If you have any queries about this bill, please contactthe on .
For any other queries see over the page for furthercontact telephone numbers.
We are open Monday to Friday 8.30-4.45pm.
We may record calls for security training purposes.
Tax InvoicePage x of x
Website: www.scottishpower.com
Email: [email protected]
ScottishPower, Customer Services,
PO Box 3857, Cathcart Business Park,
Spean Street, Glasgow, G44 4BE
Your Ref No: 23456789
Invoice Ref No: 1234567
Invoice Date: 31/03/07
Payment Method: Standard
VAT No: GB 659 3720 08
1
2 3
4
5
6
11
13
12
9
10
14
8
7
Invoice Summary FRONT
ElectricitySupplyNon
HalfHourly
State
ment
SiteSummary
Your new ScottishPower invoice explained
InvoiceSummary
ElectricitySupplyHalfHourly
-
8/13/2019 Scottish power Business in Voic Explained
6/20
15. Statement of Account
Your tax invoice will show a statement of your
account, including:
a) total payments received in the periodb) the amount of this invoice
c) the total amount you need to pay
16. In Case of Emergency
This section will advise you of contact details in
the event of a power cut or if you notice electricity
equipment that appears to have been damaged or
gives cause for concern.
17. Change of Tenancy or PremisesWhat to do if your business moves or there is a
change to your details.
18. Advice and Enquiries
How you can get in touch with us. This also shows
how you contact us to get your problem resolved if
you are unhappy with our service. Also provided are
contact details for Energywatch, who will take your
complaint on board if we fail to resolve the issue to
your satisfaction.
19. Minicom Service
Details of our Minicom Service for those with
hearing difficulties.
20. Climate Change Levy (CCL)Information on the government Climate Change
Levy (CCL), which may be charged on the units you
use. You can also find out how you might be able
to reduce the impact of this levy on your business.
In April 2001, the Government introduced a climate
change levy on business use of energy.
21. Codes of Practice
How to obtain further information about our services.
22. How to Pay
Explains how and where you can pay your invoice.
Note: If you are a Payment Plan customer or pay by
Direct Debit, then you will already be paying for your
energy charges. The statement that you receive is for
information only no further action is required.
Invoice Summary
BACK
-
8/13/2019 Scottish power Business in Voic Explained
7/20
Invoice Summary BACKYour new ScottishPower invoice explained
Gas - In the event of a problem with your gas supply, please call 0870 1600229 straight away. Lines open 24 hours. To identify your gas transporter andobtain contact details please call 0870 160 0229
Electricity - If you have a power cut or you notice United Utilitieselectricity equipment that has been damaged or causes concern, please call0800 195 4141. Lines open 24 hours. Alternatively write to: United UtilitiesBILL SHAW, GENERAL MANAGER, NETWORK MANAGEMENT, DAWSON
HOUSE, GREAT SANKEY, WARRINGTON, WA5 3LW
If your have any questions about this account or the services we provide, pleasecall our Customer Service Centre on 0845 213 0205, Monday to Friday from8:30am to 4:45pm.
For payment enquires, please call 0845 272 6060 Monday to Friday from9:00am to 5:00pm. We may record calls for security and training purposes.
For billing enquiries, you can write to our Customer Services Manager at theaddress shown overleaf.
For payment enquiries, you can write to us at ScottishPower, BusinessCollections, Smithy Lane, Rhosteyllen, Wrexham, LL14 4DU.
If you are unhappy with the service we have given please write to our CustomerCare Manager at ScottishPower, Customer Services, Cathcart Business Park,Spean Street, Glasgow G44 4BE.
Energywatch. In the unlikely event that we cannot resolve your problem,Energywatch may be able to help. However, please contact us first. Energywatchis the trading name of the Gas and Electricity Consumer Council and iscommitted to improving the service offered to energy customers. For advice ordetails of where to find your nearest office, contact them on 0845 906 0708.Textphone for deaf or hard of hearing is 0845 758 1401.
Alternatively you can visit their website www.energywatch.org.uk or email themat [email protected]
If you have Minicom equipment you can contact the Minicom text phone servicefor the deaf or hard of hearing on 0800 027 9001.
Please tell us at least seven working days before you move or have a change inyour premises or tenancy details. Allow more time if you write too us. You canarrange to phone in your final meter reading(s) on the day of your move.
If you do not contact us, we can hold you responsible for gas and electricityused until the next meter reading. If you do not pay your account and youhave not told us your new address, we will start trace enquiries. We willcharge you for the cost of these enquires.
Please refer to the Terms and Conditions of your ScottishPower contract orcontact us on 0845 213 0205 for more information.
Prices and charges are subject to VAT at the rate applicable from time to time.
The CCL is a government levy on energy consumption applicable to mostbusinesses. It is charged on the units you use. The government asks thatenergy suppliers collect this levy on their behalf.
Your business may be eligible for some form of exemption. For moreinformation contact HM Revenue & Customs.
Our Green Sourceproducts may help you to reduce you consumption, loweryour energy costs and reduce the impact of this levy. To find out moreinformation, contact us on 0800 027 1002 or visit our dedicated Green Sourcewebsite www.warminside.com
We have Codes of Practice booklets which include the following, Visiting YourPremises and Energy Efficiency.
Call our brochure orderline on 0845 050 0922 to request your free copies.Alternatively, these can be downloaded from our websitewww.scottishpower.co.uk by clicking on Home Energy/ Customer Services/Codes of Practice.
ScottishPower Energy Retail Ltd. Registered Office 1 Atlantic Quay Glasgow G2 8SP. Registered in Scotland No 190287. VAT No GB 659 3720 08
You can spread the cost of your energy charges over the year by paying monthly or quarterlyby Direct Debit, or monthly by Standing Order, through your bank or Building Society. If youwant to join the scheme please call us at the number shown overleaf.
Telephone Banking. Please advise you Bank or Building Society to pay to Sort Code: 83-07-06.A/c No. 00693882. You need to give them your 9 digit account number shown overleaf.
By Post. To pay by post, tear off the Bank Giro Credit slip overleaf and send it, with yourcheque made payable to ScottishPower to ScottishPower Group, Payment Collection Centre,PO Box 3896, Glasgow G44 4YU. Please DO NOT send cash through the post.
You can pay at any bank. Fill in the bank giro credit slip overleaf and take it to the bank withyour payment. Cheques should be make payable to ScottishPower . Write your name,address and 9 digit account number on the back. Your bank is likely to provide efficientways for you to pay your bill, to avoid queuing at the counter, please ask at your bank.You may have to pay a charge.
You can pay at any Post Office. If you are paying by cheque, please make your chequepayable to Post Office Ltd and write your name, address and 9 digit account numberon the back. You will not have to pay a charge.
Please take you bill with the bar coded payment slip to any PayPoint outlet (cashpayments only).
How to Pay
In case of Emergency
Advice and Enquiries
Minicom Service
Change of Premises or Tenancy
Value Added Tax
Climate Change Levy
Codes of Practice
Balance on your account
Balance from previous invoice 8,899.87Total payments received up to 14-MAR-2007 0.00Total adjustments since previous invoice 0.00Balance outstanding 8,899.87Total of charges due within this invoice 7,578.56
Total Balance Outstanding 16,478.43
Page 2 of 4Balance on your account
Balance from previous invoice 8,899.87Total payments received up to 14-MAR-2007 0.00Total adjustments since previous invoice 0.00Balance outstanding 8,899.87Total of charges due within this invoice 7,578.56
Total Balance Outstanding 16,478.43
Gas In the event of a problem with your gas supply, please call 0870 160 0229straight away. Lines open 24 hours. To identify your gas transporter and obtaincontact details please call 0870 160 0229
Electricity If you have a power cut or you notice United Utilitieselectricityequipment that has been damaged or causes concern, please call 0800 1954141. Lines open 24 hours. Alternatively write to: United Utilities, BILL SHAW,GENERAL MANAGER, NETWORK MANAGEMENT, DAWSON HOUSE, GREATSANKEY, WARRINGTON, WA5 3LW.
Please tell us at least seven working days before you move or have a change inyour premises or tenancy details. Allow more time if you write too us. You canarrange to phone in your final meter reading(s) on the day of your move.
If you do not contact us, we can hold you responsible for gas and electricityused until the next meter reading. If you do not pay your account and you havenot told us your new address, we will start trace enquiries. We will charge youfor the cost of these enquires.
Please refer to the Terms and Conditions of your ScottishPower contract orcontact us on 0845 213 0205 for more information.
The CCL is a government levy on energy consumption applicable to mostbusinesses. It is charged on the units you use. The government asks thatenergy suppliers collect this levy on their behalf.
Your business may be eligible for some form of exemption. For moreinformation contact HM Revenue & Customs.
Our Green Sourceproducts may help you to reduce you consumption,lower your energy costs and reduce the impact of this levy. To find out moreinformation, contact us on 0800 027 1002 or visit our dedicated Green Sourcewebsite www.warminside.com
We have Codes of Practice booklets which include the following, Visiting YourPremises and Energy Efficiency.
Call our brochure orderline on 0845 050 0922 to request your free copies.Alternatively, these can be downloaded from our websitewww.scottishpower.co.uk by clicking on Home Energy/ CustomerServices/Codes of Practice.
Prices and charges are subject to VAT at the rate applicable from time to time.If your have any questions about this account or the services we provide,please call our Customer Service Centre on 0845 213 0205, Monday to Fridayfrom 8:30am to 4:45pm.
For payment enquires, please call 0845 272 6060Monday to Friday from9:00am to 5:00pm. We may record calls for security and training purposes.
For billing enquiries, you can write to our Customer Services Manager at theaddress shown overleaf.
For payment enquiries, you can write to us at ScottishPower, BusinessCollections, Smithy Lane, Rhosteyllen, Wrexham, LL14 4DU.
If you are unhappy with the service we have given please write to ourCustomer Care Manager at ScottishPower, Customer Services, CathcartBusiness Park, Spean Street, Glasgow G44 4BE.
Energywatch.In the unlikely event that we cannot resolve your problem,Energywatch may be able to help. However, please contact us first.Energywatch is the trading name of the Gas and Electricity Consumer Counciland is committed to improving the service offered to energy customers.For advice or details of where to find your nearest office, contact them on 0845906 0708. Textphone for deaf or hard of hearing is 0845 758 1401.
Alternatively you can visit their website www.energywatch.org.uk or emailthem at enquiry@ energywatch.org.uk
You can spread the cost of your energy charges over the year by paying monthly or quarterly byDirect Debit, or monthly by Standing Order, through your bank or Building Society. If you want tojoin the scheme please call us at the number shown overleaf.
Telephone Banking. Please advise you Bank or Building Society to pay to Sort Code: 83-07-06.A/c No. 00693882. You need to give them your 9 digit account numbershown overleaf.
By Post. To pay by post, tear off the Bank Giro Credit slip overleaf and send it, with yourcheque made payable to ScottishPower to ScottishPower Group, Payment Collection Centre,PO Box 3896, Glasgow G44 4YU. Please DO NOT send cash through the post.
You can pay at any bank. Fill in the bank giro credit slip overleaf and take it to the bank with yourpayment. Cheques should be make payable to ScottishPower . Write your name, addressand9 digit account numberon the back. Your bank is likely to provide efficient ways for you to payyour bill, to avoid queuing at the counter, please ask at your bank.You may have to pay a charge.
You can pay at any Post Office. I f you are paying by cheque, please make your chequepayable to Post Office Ltd and write your name, addressand 9 digit account numberon the back. You will not have t o pay a charge.
Please take you bill with the bar coded payment slip to any PayPoint outlet (cashpayments only).
If you have Minicom equipment you can contact the Minicom text phoneservice for the deaf or hard of hearing on 0800 027 9001.
ScottishPower Energy Retail Ltd. Registered Office 1 Atlantic Quay Glasgow G2 8SP. Registered in Scotland No 190287. VAT No GB 659 3720 08
Page 2 of 4
In case of Emergency Change of Premises or Tenancy
Value Added Tax
Climate Change Levy
Codes of Practice
Advice and Enquiries
Minicom Service
15
16
18
19
17
20
21
22
ElectricitySupplyNon
HalfHourly
State
ment
SiteSummary
InvoiceSummary
ElectricitySupplyHalfHourly
-
8/13/2019 Scottish power Business in Voic Explained
8/20
1. Invoice Type
This advises you that this sheet is not a Tax Invoice.
This is a site sheet which details your electricity charges.
2. Supply AddressThis identifies the electricity supply address.
3. Details of Electricity Charges
Tells you that this invoice is for the supply of electricity
and the period that your electricity invoice covers.
4. Your Ref No.
If you have given us any reference numbers to
quote on your invoice, for example, a Purchase
Order number or internal accounting code, it will
be displayed here.
5. Invoice Ref No. and Date
The reference number and date of your electricity
invoice you will need these if you want to talk to
us about your new invoice.
6. Electricity Supply Number
This is your unique meter number for electricity, also
referred to as MPAN. If you have more than one meter,
the other supply numbers will appear on the last page
of the electricity invoice.
7. In Case of Emergency
This contains details of who to call in an emergency,
such as loss of electricity supply.
8. Account Number
Your 9 digit customer account number will be
displayed here please have this to hand if you
need to get in touch with us.
9. Green Source
If you have chosen to buy renewable energy from us,
ScottishPowers Green Source logo will appear on your
electricity invoice.
10. Energy Charges
Here you will find details of any standing charges.
If you have a Maximum Demand supply, your demand
related charges will be detailed.
11. Energy Consumption
The kWh units used for similar Time Periods for all
registers and meters are subtotalled before applying
the relevant unit price(s) to the subtotal kWh for each
Time Period.
12. Energy Consumption Subtotal
The total number of Units Used (kWh) and the
cost of Units Used (kWh) for this invoice period.
13. Distribution Use of System Charges
Variable charges will be applied to your invoice if
you have agreed this as part of your energy supply
contract. These charges will be applied to your invoice
in the same way they have been applied to us by the
company who distributes electricity to your premises.
14. Settlement Use of System Charges
Details of Settlement charges applied to your account.
These were previously rolled up charges but are now
unbundled to show the value of each charge.
15. Continuation mark
Where your invoice continues onto another page,
you will be prompted to turn over the page.
Site sheet for electricity supplyHalf Hourly
This is a breakdown of the electricity charges for an individual supply address, where
the supply is recorded Half-Hourly. Where you have more than one electricity supply
address, an Electricity Site Sheet will be produced for each supply address.FRONT
-
8/13/2019 Scottish power Business in Voic Explained
9/20
Electricity Supply Half Hourly FRONTYour new ScottishPower invoice explained
SITE NAME
SITE ADD 1
SITE ADD 2
SITE ADD 3
SITE ADD 4
SITE ADD 5
EF3 4GH
This page is not a Tax InvoicePage x of x
Your electricity supply number is:
Your Ref No: CUSTOMER OWN REF
Invoice Ref No: 100000562
Invoice Date: 14/03/2007
If you have a power cut or you notice United Utilities
electricity equipment that has been damaged or causes
concern, please call 0800 195 4141. Lines open 24 hours.
Alternatively write to: United Utilities, BILL SHAW,
GENERAL MANAGER, NETWORK MANAGEMENT,
DAWSON HOUSE, GREAT SANKEY, WARRINGTON, WA5 3LW
Average Power Factor (PF) 0.688
Maximum Demand: This Month 269.7 kW / 0.688 = 392.0 kVA
This Year 463.0 kW = 463.0 kVA (October 2006)
Supply Capacity: 375.0 kVA Agreed Peak: 100.0 kW
Charges
Distribution Use of System Charges
Settlement Use of System Charges
Details of Electricity ChargesPeriod: From 1st Nov 2006 to 30th Nov 2006
Time Period Units Used Units used Rate Total ()
(kWh) adjusted for
Loss Factors
(kWh)
Day (07:30 to 00:30) 55,611 60,364* 6.6810p 4,302.92
Night (00:30 to 07:30) 11,341 12,216* 5.5030p 672.25
Sub Total 72,580 kWh* 4,705.17
*Units Used adjusted for Loss Factors this includes TuoS and DUoS losses.
Bill Period Unit Quantity Unit Description Rate Total ()
Authorised Capacity Charge 1.00 463 kVA 1.2000 555.60
Reactive Power Charge 1.00 18,062 kVArh 0.5000p 90.31
Standing Charge 1.00 1 per month 16.8300 16.83Usage Day 56,914 kWh 0.4100p 233.35
Usage Night 10,038 kWh 0.0700p 7.03
Sub Total 903.12
Bill Period Unit Quantity Unit Description Rate Total ()
Communications Charge 1.00 1 per month 19.7500 19.75
Date Aggregator Charge 1.00 1 per month 2.0000 2.00
Date Collection Charge 1.00 1 per month 13.0000 13.00
Elexon Fixed Charge 1.00 1 per month 1.2500 1.25
Elexon Variable Charge 56.952 kWh 0.003271p 2.19
Hydro Surcharge 56.952 kWh 0.0130p 8.70
Sub Total 46.89
Breakdown of energy charges continues overleaf
Account Number: 400944605
1
2
3
4
5
7
8
6
9
10
11
13
14
12
15
ElectricitySupplyNon
HalfHourly
State
ment
SiteSummary
InvoiceSummary
ElectricitySupplyHalfHourly
-
8/13/2019 Scottish power Business in Voic Explained
10/20
16. Transmission Use of Charges
Charges made by the National Grid Company (NGC)
for the use of their system will be shown on your
invoice. The charges vary according to the location
to which the electricity is supplied and are published
by the NGC.
17. Green Source Charges
The cost of any renewable energy you have chosen
to buy from us.
18. Levies
Any levies that may apply to the electricity you
consume, will appear fully itemised on your electricity
invoice. This will detail the type of levy; if you are
entitled to relief from any Levies, it will detail by how
much; it will show how much energy each Levy is
applied to as well as the total cost of any Levies.
19. Other Charges
Any other charges or credits will be itemised,
showing the relevant VAT rate applicable against
each charge or credit.
20. Discounts
Any discounts applicable to your electricity charges,
can be itemised.
21. Total (excluding VAT)
The total of all electricity charges in the period,
before VAT.
22. VAT
VAT will be calculated at the applicable rate(s) for
your business and detailed in full. Small Supply for
VAT purposes: If your electricity consumption falls
below a certain level of kWh per day (currently
-
8/13/2019 Scottish power Business in Voic Explained
11/20
Electricity Supply Half Hourly BACKYour new ScottishPower invoice explained
Time Period Bill Period Units Used Units Used Rate Total ()
(kWh) adjusted forLoss Factors
(kWh)
Triad Demand 1/5 300 324 * 12.0261 779.29* Units Used adjusted for Loss Factors - 1.08
Sub Total 779.29
Transmission Use of System Charges
Page 4 of 4
Source From Days Units Used Green Source Green Source Green Source Total ()
in Period (kWh) % Units (kWh) Premium (p)
Green Source 01/11/06 30 66,952 10 6,695 0.4300 28.79
Sub Total 28.79
Green Source Charges
Type From Days Units Business Renewable CHP Non-exempt Non-exempt Rate Total ()% % % % Units
CCL 01/11/06 30 66,952 100 10 Green Source 0 100 60,256 0.4300p 259.10
Sub Total 259.10
Levies
Total ()Internet Invoicing Charge 198.00
Sub Total 198.00
Other Charges
Total ()Energy Disc. 10%of 4,705.17 -470.52
Sub Total -470.52
Total (excluding VAT) 6,449.84
Discounts
Total ()VAT @ 17.5% on 6,449.84 1,128.72
Total 1,128.72
VAT
Total (including VAT) 7,578.56
This bill is split 0% domestic use, 100% non-domestic use.
This is a climate change levy accounting document
Supplementary Electricity Supply Numbers are:
1600123456788
Type From Days Units Business Renewable CHP Non-exempt Non-exempt Rate Total ()
% % % % Units
CCL 01/11/06 30 66,952 100 10 Green Source 0 100 60,256 0.4300p 259.10
Sub Total 259.10
Total ()
Internet Invoicing Charge 198.00
Sub Total 198.00
Total ()
Energy Disc. 10%of 4,705.17 -470.52
Sub Total -470.52
Total (excluding VAT) 6,449.84
Total ()
VAT @ 17.5% on 6,449.84 1,128.72
Total 1,128.72
Total (including VAT) 7,578.56
Source From Days Units Used Green Source Green Source Green Source Total ()
in Period (kWh) % Units (kWh) Premium (p)
Green Source 01/11/06 30 66,952 10 6,695 0.4300 28.79
Sub Total 28.79
Time Period Bill Period Units Used Units Used Rate Total ()
(kWh) adjusted for
Loss Factors
(kWh)
Triad Demand 1/5 300 324 * 12.0261 779.29* Units Used adjusted for Loss Factors - 1.08
Sub Total 779.29
16
17
18
19
20
22
25
23
21
24
ElectricitySupplyNon
HalfHourly
State
ment
SiteSummary
InvoiceSummary
ElectricitySupplyHalfHourly
-
8/13/2019 Scottish power Business in Voic Explained
12/20
1. Invoice Type
This advises you that this sheet
is not a Tax Invoice. This is a site
sheet which details your electricity
charges.
2. Supply Address
This identifies the electricity
supply address.
3. Electricity Supply Number
This is your unique meter point
number for electricity, also
referred to as MPAN (main meter).
If you have more than one meter,
the other supply numbers will
appear on the last page of your
electricity invoice.
4. Your Ref No.
If you have given us any reference
numbers to quote on your invoice,
for example, a Purchase Order
number or internal accounting
code, it will be displayed here.
5. Invoice Ref No. and Date
The reference number and date of
your electricity invoice you will
need these if you want to talk to
us about your new invoice.
6. In Case of Emergency
This section will advise you of
contact details in the event of
a power cut or if you notice
electricity equipment that appears
to have been damaged or gives
cause for concern.
7. Details of Electricity Charges
Informs you that this invoice is for
the supply of electricity and the
period that your electricity invoice
covers.
8. Green Source
If you have chosen to buy
renewable energy from us,
ScottishPowers Green Source
logo will appear on your
electricity invoice.
9. Account Number
Your 9 digit customer account
number will be displayed here
please have this to hand if you
need to get in touch with us.
10. Invoice Period
This is the period the
invoice covers.
11. Energy Charges
Here you will find details of any
standing charges. If you have a
Maximum Demand supply, your
demand related charges will be
detailed.
12. Energy
Consumption Charges
This is where you will find details
of your energy consumption
during the period. Energy
consumption will be displayed by
Time Period. Your invoice will tell
you the total number of units and
charges for each Time Period of
the day, as well as the overall
number of units chargeable and
the cost of electricity consumed.
13. Meter Serial Header
This is displayed above each row
of electricity consumption and
identifies which meter and /
or register the consumption
relates to.
14. Reading Type
This explains whether the Current
or Previous Reading is:
A an actual meter reading that
has been taken by ScottishPower.
C a reading that you have
provided to us.
E an estimated meter reading.
15. Consumption
for this Time Period
The total number of Units Used
(kWh) for this Time Period.
FRONT
Site sheet for electricity supplyNon Half Hourly
This is a breakdown of the electricity charges for an individual supply address, where
the supply is not recorded Half-Hourly. Where you have more than one electricity supply
address, an Electricity Site Sheet will be produced for each supply address.
-
8/13/2019 Scottish power Business in Voic Explained
13/20
SITE NAME
SITE ADD 1
SITE ADD 2
SITE ADD 3
SITE ADD 4
SITE ADD 5
EF3 4GH
This page is not a Tax InvoicePage x of x
Your electricity supply number is:
Your Ref No: 23456789
Invoice Ref No: 1234567
Invoice Date: 31/03/07
If you have a power cut or you notice ScottishPower
Transmission & Distribution electricity equipment
that has been damaged or causes concern, please call
0845 272 7999. Lines open 24 hours. Alternatively. write to:
SP Transmission & Distribution, New Alderston House,Dove Wynd, Strathclyde Business Park, Bellshill,
Lanarkshire ML4 3AD
Average Power Factor (PF) X.XXX
Maximum Demand: This Month XX.X kW / X.XXX (PF) = XX.X kVA
This Year XX.X kW = XX.X kVA (
-
8/13/2019 Scottish power Business in Voic Explained
14/20
16. Charges for this Time Period
The cost of Units Used (kWh) multiplied by the Rate,
for this Time Period.
The kWh units for similar Time Periods for all registers
and meters are subtotalled before applying the
relevant unit price(s) to the subtotal kWh. If multiple
or stepped rates apply, these will be calculated and
shown separately.
17. Subtotal for this Time Period
The total cost of Units Used (kWh) for this
Time Period.
18. Subtotal of Energy Consumption
The total Units Used (kWh) and the total cost
of energy consumed in the invoice period.
19. Green Source Charges
The cost of any renewable energy you have chosen
to buy from us.
20. Levies
Any levies which may apply to the electricity you
consume, will appear fully itemised on your invoice.
This will detail the type of Levy; if you are entitled to
relief from any Levies, it will detail by how much; it will
show how much energy each Levy charge is applied to
as well as the total cost of any Levies.
21. Other Charges
Any other one-off charges or credits will be itemised,
showing the relevant VAT rate applicable against each
charge or credit.
22. Discounts
Any discounts applicable to your electricity charges,
can be itemised.
23. Total (excluding VAT)The total of all electricity charges in the period,
before VAT.
24. VAT
VAT will be calculated at the applicable rate(s) for your
business and detailed in full.
Small Supply for VAT purposes: if your electricity
consumption falls below a certain level of kWh per day
over the period (currently
-
8/13/2019 Scottish power Business in Voic Explained
15/20
17.5% on x,xxx.xx x,xxx.xx
5.0% on x.xx x.xx Total VAT x,xxx.xx
Total (including VAT) x,xxx.xx
Page x of x
Read Date Current Previous Advance Multiplication Units Used Rate (p) Total () Reading Reading Factor (kWh)
XX/XX/XX XXXXXXA XXXXXXE X,XXX 1 1792
XX/XX/XX XXXXXXC XXXXXXA XXX 10 587
XX/XX/XX XXXXXXC XXXXXXA XXX 100 280
Source From Days Units Used Green Source Green Source Green Source Total () in Period (kWh) % Units (kWh) Premium (p)
xx/x/xx xx x,xxx,xxxx xxx x,xxx,xxx x.xxxx x,xxx xx/x/xx xx x,xxx,xxxx x x,xxx,xxx x.xxxx x,xxx
Sub Total xx.xx
Type From Days Units Business Renewable CHP Non-exempt Non-exempt Rate Total () % % % % Units
Type1 xx/xx/xx xx xx.xxx xx xx% Green Source x x xx,xxx x.xxx xx,xxx.xx
Sub Total xx,xxx.xx
Total ()
Internet Invoicing Charge xxx.xx Charge a (VAT 17.5%) xxx.xx Charge b (VAT 17.5%) xx.xx Sub Total xxx.xx
Total ()
x% of xx,xxx.xx -xxx.xx Sub Total -xxx.xx Total (excluding VAT) x,xxx.xx
MPAN: 1234567890123 Ser ial No: 123456789012 Time Period: abcdefghijklmnopqrstuvwxyzabcdefgh Tariff: 0000000000 0000000000 000
MPAN: 1234567890123 Ser ial No: 123456789012 Time Period: abcdefghijklmnopqrstuvwxyzabcdefgh Tariff: 0000000000 0000000000 000
MPAN: 1234567890123 Ser ial No: 123456789012 Time Period: abcdefghijklmnopqrstuvwxyzabcdefgh Tariff: 0000000000 0000000000 000
2667 kWh
300 kWh @ 2.5259p 847.77 2367 kWh @ 3.4180p 8,563.81
9,411.58
Consumption: Day Units
Charges: Day Units
Subtotal: Consumption: 15,375.314464 kWh
This bill is split X% domestic use, Y% non-domestic use.
This is a small supply for VAT purposes.
Supplementary Electricity Supply Numbers are:
Xxxxxxxxxxxxx
Xxxxxxxxxxxxx
This is a climate c harge levy accounting document.
Green Source Charges
This invoice is for information only
Levies
Other Charges
Discounts
VAT
16
17
19
20
26
21
22
24
25
23
Electricity Supply Non Half Hourly BACK
18
27
28
Your new ScottishPower invoice explained
ElectricitySupplyNon
HalfHourly
State
ment
SiteSummary
InvoiceSummary
ElectricitySupplyHalfHourly
-
8/13/2019 Scottish power Business in Voic Explained
16/20
1. Description of Document
This will advise if the document is an invoice,
statement or for information only. This will advise
if this is for payment or not.
2. Address
This is the name and address your statement will be
sent to.
3. Contact Details
Details of how to get in touch with us are shown here.
You can contact us by telephone, email or by writing
to us.
4. Account Number
Your 9 digit customer account number please have
this to hand if you need to get in touch with us.
5. Customer/Account Details
This is where you will find some important
information relating to your invoice such as, invoice
date and invoice reference number as well as the
payment method you have chosen. If you have
supplied a reference number, such as a purchase
order or accounting code, this will appear against
Your Ref No.
6. Message Panel
This is where we will display any important
information in relation to your account. In addition
to this, we will also display the latest information
about other ScottishPower services and products
we believe could benefit your business.
7. Summary of Charges
This is a summary of your invoice, including charges,
discounts and VAT where applicable. Customers can
choose not to display discount information on the
Group Statement.
8. Service
Displays the description for charges that this invoice
is for.
9. Invoice Period
Advises you of the period that your invoice covers.
10. Total Electricity Charges (excluding VAT)
The total electricity charges for this period,
excluding VAT.
11. Total VAT
VAT will be calculated on your invoice at the prevailing
VAT rate(s). This will show you the VAT % rate(s) and
the amount(s) the rate(s) has been applied to. Shows
the total VAT due on this statement.
12. Total Charges (including VAT)
The total amount due for this period, including VAT.
13. Climate Change Levy
Accounting Document
In April 2001, the Government introduced a
climate change levy on business use of energy.
Your statement will indicate whether this is a
climate change levy accounting document or not.
Statement
FRONT
-
8/13/2019 Scottish power Business in Voic Explained
17/20
@
MR A SAMPLE
MR A SAMPLE
DESIGNATION (IF ANY)
JT A/C (IF ANY)
ADD1
ADD2
ADD3
ADD4
ADD5
ADD6
ScottishPower:switching youon to the rightchoice for your
business
Summery of Charges
Service: Electricity
PeriodFrom 01/03/07 to 31/03/2007
Energy Charges X,XXX.XX
Transmission Use of System Charges X,XXX.XX
Green Source Charges X,XXX.XX
CCL (X,XXX kWh @ X.XXp) X,XXX.XX
Other Charges XXX.XX
Less: Discounts -XXX.XX
Total Electricity Charges(excluding VAT) X,XXX.XX
Other Charges X,XXX.XX
Total Charges(excluding VAT) X,XXX.XX
VAT @ 17.5 on X,XXX.XX X,XXX.XX
VAT @ 5% on XXX.XX XX.XX
Total VAT X,XXX.XX
Total Charges (including VAT) X,XXX.XX
This amount is now due for payment. Thank you.Details of the above charges are shown on the following pages. This is not a climate change levy document.
Thank you for choosing ScottishPower as your energy supplier.
Statement Only Do Not Pay Page x of x
If you have any queries about this bill, please contactthe on .
For any other queries see over the page for furthercontact telephone numbers.
We are open Monday to Friday 8.30-4.45pm.
We may record calls for security training purposes.
Website: www.scottishpower.com
Email: [email protected]
ScottishPower, Customer Services,
ScottishPower PLC
Your Ref No: R10070000-200000.00
Invoice Ref No: 21716
Invoice Date: 31/03/07
Payment Method: Cash / Cheque
1
2
7
4
5
3
10
1213
6
Statement FRONT
11
8
9
Your new ScottishPower invoice explained
ElectricitySupplyNon
HalfHourly
State
ment
SiteSummary
InvoiceSummary
ElectricitySupplyHalfHourly
-
8/13/2019 Scottish power Business in Voic Explained
18/20
1. Invoice Type
Highlights that this is not a Tax Invoice and it is for
information only.
2. Report InformationThe date of your report, reference number and
Account Manager details.
3. Customer Group Name
This indicates which statement this is, i.e. if you
receive different statements for different areas of your
business, the name of your business and department
/ division will be shown here, to identify which sites
are included on this statement.
4. Period of Statement
The period that your statement covers.
5. Site Summary
Provides a full summary of all invoices issued
during the period for your Group, including invoice
amounts, dates issued, VAT and any Discounts which
may be applicable.
6. kWh
The total number of Units Used (kWh) for this
invoice period.
7. Charges (excluding VAT)
Total charges for this period excluding VAT.
8. VAT
VAT will be calculated on your invoice at the applicable
VAT rate(s). This will show you the amount the VAT rate
has been applied to.
9. Charges (including VAT)
The total amount due for this period, including VAT.
10. Discount %
Percentage of discount Customers can choose not to
display discount information on the Group Statement.
11. Applies to
The values on the site summary eligible for
the discount.
12. Discount (excluding VAT)
The value of the discount in monetary terms.
Site SummaryGroups
FRONT
If you are a Group customer currently receiving Group Wide Statement Invoicing reports,
you can continue to receive Site Summary statements, providing you with a summary of
all invoices issued during the period for your Group Statement.
-
8/13/2019 Scottish power Business in Voic Explained
19/20
Site Summary (Groups)
T
hispage
isnota
taxinvoice
Customer
SiteAddress
Customer
kWh
Charg
es
VAT
Charges
VATRate
BillType
Dat
eof
%
Discount
AppliesTo
Disco
unt
RefNo.
Account/Code
ExclV
AT
InclVAT
Issu
e
Discount
Type
ExclVAT
()
()
()
()
402245349
ADDRESS
ADDRESSLINE2
XX,XXX
XXX.XX
XXX.XX
XXX.XX
XX,XXX
N
26-M
AR-2007
XX.XX
X
XXX.XX
-XX
.XX
XX.XX
X
XX.XX
-XX
.XX
Total
XX,XXX
XXX.
XX
XXX.XX
XXX.XX
-XX
.XX
ForInformationOnly
SiteSummary
XXXXXXXX_XXXXXXXXX
XXXXX_XXXX
PeriodofStatement:01-MAR-2007to31
-MAR-2007
SPRefNo:26/07/2007
InvoiceRefNo:100002553
ReportDate:31/03/2007
AccountManager:
Page:3of10
Key
B=BillType(N=Normal,F=Final,W=Withdrawn)
D=DiscountApplicableto
(1=TotalEnergy,2=EnergyRenewable,3=Other)
35
4
6
7
8
9
10
11
12
2
1
Your new ScottishPower invoice explained
ElectricitySupplyNon
HalfHourly
State
ment
SiteSummary
InvoiceSummary
ElectricitySupplyHalfHourly
-
8/13/2019 Scottish power Business in Voic Explained
20/20
ScottishPower Energy Retail Ltd
Registered Office: 1 Atlantic Quay, Glasgow G2 8SP.
Improvingour service
We are delighted to be able to tell you that, as well
as improving your invoice, we are also improving
the service we provide to you, such as:
a new, flexible invoicing system designed
to deliver more accurate, timely invoices
making it easier for you to contact the right
person when you need to get in touch with us
improving the speed of our response when you
contact us
offering enhanced Group invoicing functionalityfor multi site business customers
providing a consistent approach to business customer
service across departments
delivering a more seamless service to you
Our pledgeto you
ScottishPowers aim is to provide best in class
customer service to our business customers.
As a ScottishPower business customer, we want to ensure
our business is focussed on your needs. We understand
that our business customers come from a wide range of
sectors which can vary hugely in size consequently, so
does your demand for energy.
That is why we have structured our business
to ensure our teams deliver your specific needs.
Whether you are a single retail shop or a large multi-
site manufacturing company we have a wide rangeof products to suit your needs.
Look out for messages on your new invoices, telling you
about some of the products and services we can offer you
or call us on 0845 213 0205 to ensure you are still getting
the best deal possible.
Still got a questionabout your invoice?Visit our website at: www.scottishpower.co.uk/business
Call us on: 0845 213 0205