Scotland-A Premier LPO LocationSeptember 2013

May 2012

A Presentation by Scottish Development International

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Contents

The Legal Sector in Scotland 3

Sector Overview 3

Supportive Environment 5

Supportive Environment 6

Law Society of Scotland 6

Critical Mass 7

Scotland’s Capabilities; Selected Company Profiles 8

Qualified and Talented Workforce 12

Education in Scotland 13

Scotland’s Academic Excellence 14

Multilingual Capability 16

Legal Salary Rates 18

Transport Infrastructure 19

How Scottish Development International 20

can assist your company.

Scotland’s Competitive Advantage 21

3

The Legal Sector in Scotland

Sector Overview

Scotland has a distinctive tradition in the legal sector with

a long and proud history, built on traditional values of

integrity and fairness.

A number of leading Scottish firms practice across the

UK and internationally offering legal services by qualified

Scottish and English legal professionals. The fact these

firms are able to support this national and international

work from Scotland is testament to the quality of the

labour market and professional services environment in

Scotland.

With over 1,200 law firms in Scotland employing over

12,600 qualified lawyers the Scottish legal sector benefits

from a wide range of skill sets at varying levels of

experience. Indeed, Scotland’s schools of law produce

over 3,000 graduates on an annual basis. Those who do

not go onto qualify as solicitors use their legal education

to pursue other employment creating a wealth of diverse

skills for financial and professional services firms which

employ well over 100,000 people in Scotland.

Many Scottish solicitors are dual qualified and can advise

on the law of more than one jurisdiction. Indeed, in

recent years nearly 600 solicitors have taken either the

Solicitors Regulation Authority (SRA) or the Law Society

of Scotland (LSS) intra-UK transfer test. In addition, there

are currently 662 Registered Foreign Lawyers (RFLs) in

Scotland, the vast majority of whom will have qualified in

England and Wales.

This robust labour pool is also being added to on annual

basis by the output from the School of Law at the

University of Dundee who are the only Law School in the

UK to offer both English and Scots law qualifying LL.B

programmes and the unique dual qualifying LL.B which

is accredited by both the Law Society of Scotland and the

SRA.

There are also a number of areas of the law where

dual qualification is not necessary such as company,

commercial, consumer, tax and employment law. The law

in these areas is substantially the same across the UK and

individuals can practice as RFLs in jurisdictions other than

those in which they qualified.

Key Facts

The legal sector contributes over £1 billion to the •

Scottish economy every year.

(Source: Law Society of Scotland)

There are over 12,600 qualified lawyers in Scotland, •

compared to 3,000 in Wales and 3,500 in Northern

Ireland.

Over 3,300 law graduates each year. •

In 2011, there were nearly 28,000 people employed •

in Legal Activities in Scotland, the majority of these

employed within the central belt including Glasgow,

Edinburgh, Fife and Lanarkshire.

A further 212,000 people were employed in finance •

and business in 2011.

7 of the top law schools in the UK are in Scotland.•

(Source: The Guardian University Guide 2013)

It is estimated that there are around 10,000 paralegals •

in Scotland (Scottish Paralegal Association).

Scotland offers a flexible and cost effective location •

for international legal services and, with the

passing of the Arbitration Act and establishment

of the Scottish Arbitration Centre, offers a globally

competitive place for dispute resolution.

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As with all business sectors in the current economic

climate profitability is under sustained pressure and there

is now a focus on reducing costs and firms are looking to

introduce a new operating model.

‘Many firms are being pressured by their clients to

offer low-cost resource in areas such as legal research,

document review, contract drafting, and intellectual

property. LPO is increasingly being viewed as a means of

competitive advantage. The global LPO industry has shown

impressive growth, but it is still in relatively early stages’

(Source: PWC)

Alternative sourcing has been adopted primarily in the US

and UK, led by major in-house legal departments of large

corporations. In this rapidly developing market the UK,

India, the Philippines and South Africa have emerged as

locations for legal support/services operations. Whilst

these traditional outsourcing locations offer an apparent

solution, as the sector develops and companies wish to

outsource more high level functions then the location

choice becomes more complex. Scotland is ideally placed

in terms of key skills and jurisdiction to fulfil the needs

of a global legal operation. Although Scottish lawyers

operate under separate jurisdiction, dual qualification is

common and also quick to convert.

Many Scottish solicitors are dual-qualified and can

advise on the law of more than one UK jurisdiction. More

importantly, for many solicitors specialising in company

and commercial, consumer, tax and employment law, dual

qualification is not necessary, as the law in these areas

is substantially the same across the UK and individuals

can practice as Registered Foreign Lawyers (RFLs) in

jurisdictions other than those in which they qualified.

Legal Process Outsourcing/Alternative Sourcing

Key Facts and Global Opportunities

The global legal services industry is currently valued •

at US$ 516.2 Billion and is estimated to grow to

US$645 Billion by 2015.

The USA, the UK and Mainland Europe are the largest •

markets of the legal services industry.

The LPO industry is currently valued at US$800 •

Million and has been growing at an average of 26%

per annum. Research estimates that the LPO Industry

will grow inorganically in the next 3 years to US$ 3

Billion by 2015.

India remains by far the largest market for •

procurement of LPO services followed by South Africa

and the Philippines.

In the past 5 years, there has been a major •

consolidation within the LPO industry and the majority

of the market share is now controlled by 10 LPOs.

Current Global Economic Climate

General Counsel of companies in the USA, the UK and

Mainland Europe are under severe pressure from their

CEOs and CFOs to reduce their legal spend and their

use of external law firms. They are being forced to look

at more cost effective ways of delivering legal services

to their businesses. General Counsel are increasingly

exploring alternatives to the conventional

law firm model of charging at hourly rates.

Scotland, with it’s mature BPO sector and experience in

delivering innovative customer service solutions to global

businesses is well positioned to host operations within the

LPO/Alternative Sourcing space.

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Law Society of Scotland The Law Society of Scotland regulates and represents all practising solicitors in Scotland and has an important duty towards the public interest and to lead and support a successful and respected Scottish legal profession.

Its key support services are education, continuing professional development (CPD), professional practice advice service, law reform and regulation liaison. The Education Policy Team focuses on the education and training of solicitors in Scotland. The team organises post-qualification CPD events for the profession, providing a range of resources and tailored programmes for solicitors, other legal providers and business people.

Practising solicitors benefit from the expert advice and guidance of the Professional Practice Department. This team provides training, delivers briefings and supports key career milestones such as becoming an accredited specialist or a solicitor advocate. The team also provides business information for firms such as converting to a limited liability partnership. The Society also offers help, training and support to the profession on client complaints handling, including advice on how to avoid complaints.

The Society has a governing Council, which sits as the principal decision making body of the organisation. It is made up of solicitor members, the vast majority of whom are elected by solicitors in constituencies covering each part of Scotland. www.lawscot.org.uk

Supportive Environment

Scottish Paralegal AssociationThe Scottish Paralegal Association (SPA) was formed in 1993 to promote the interests of paralegals in Scotland. It is a voluntary not for profit association with an elected committee bound by a constitution. The SPA is the only association recognised by the Law Society of Scotland as the body representing the interests and promoting the development of Paralegals in Scotland. The SPA holds amongst its membership paralegals who operate in a wide variety of roles within the legal profession assisting solicitors in many different areas of law. The SPA acts in the best interests of the members by promoting and representing their collective opinions and views.

The grading system operated by the SPA was developedthrough consultation with the Law Society of Scotland, allof which, when combined with a requirement for continuedprofessional development (CPD), provides confidencein members of the SPA and their ability to deliver legalservices in a competent and professional manner.

The SPA also provides a “Situations Vacant” service through its website and in addition to advertising by recruitment agencies accepts adverts from law firms. Details of a variety of update courses, faculty seminars and CPD events are included on the site together with education providers of legal courses to suit all needs. www.scottish-paralegal.org.uk

Established Business Process OutsourcingScotland is an internationally recognised BusinessProcessing Outsourcing (BPO) location with an impressivetrack record and distinguished pedigree. Some of thelargest BPOs in Europe are based in Scotland.

Scotland was one of the first UK locations to host a contactCentre and has a proven track record with the first marketentry in 1989 by Direct Line. Currently Scotland is hometo over 400 contact centres covering a range of industriesemploying over 90,000 people.(Source, Taylor & Anderson Report 2011)

Much of our growth and success can be directly attributedto a flexible, stable and motivated workforce with highlydeveloped skills making this a very mature sector.Scotland is home to many global and pan European BPOsdue to the wealth of multilingual skills on offer with 26different languages spoken in centres across Scotland.Some of the global and pan European BPOs based inScotland include Webhelp TSC, Response, IBM, Stellar, Logica, First Data, Capgemini, Vertex and Sykes Enterprises.

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Glasgow

EdinburghM8

M8

M74

M80

M90

M73

M9

Kilmarnock

Irvine

East Kilbride

Cumbernauld

Dundee

St. Andrews

Perth

Stirling

Prestwick

Greenock

Livingston

Ayr

Glenrothes

Kirkcaldy

Paisley

Dunfermline

Larbert

LinlithgowErskine Renfrew

Hamilton

Aberdeen

GLASGOWPinsent Masons*

BrodiesMaclay Murray & Spens

Anderson StrathernShepherd & Wedderburn

Dundas & WilsonHarper Macleod

Gately (Scotland)MacRoberts

DWF Biggart BaillieMcClure Naismith

Burness Paull & WilliamsonsTods Murray

Brechin Tindal OattsMorton Fraser

Ledingham ChalmersWright, Johnston & MacKenzie

MorisonsTLT

NewGalexy**Ashurst**

DUNDEESimpson & MarwickLogin2LawThornton Investment ServicesThornton LawDigby Brown BlackaddersMiller HendryShield & KydCampbell Boath

ABERDEENPinsent Masons*BrodiesMaclay Murray & Spens Burness Paull & WilliamsonsLedingham ChalmersRaeburn Christie Clark & WallaceBalfour & MansonAberdein, Considine & CoJames & George ColliePeterkinsSimpson & MarwickDundas & Wilson

EDINBURGHPinsent Masons*BrodiesMaclay Murray & SpensAnderson StrathernShepherd & WedderburnMacRobertsBurness Paull & WilliamsonsTods MurrayMorton FraserSimpson & MarwickLedingham ChalmersLindsaysTurcan ConnellWright, Johnston & MackenzieDickson MintoArchibald, Campbell & HarleyACH ShoosmithsTLTDWF Biggart BaillieEvershedsThorntons LawMorisons

Falkirk

* Merged with McGrigors, May 2012** This represents the latest LPO investment into Scotland

Critical MassScotland is home to a diverse group of legal firms specialising in a cross section of areas of law. The map below contains a selection of some of the larger law firms in Scotland.

(Source: The Law Society of Scotland Database, February 2013)

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Scotland’s Capabilities; Selected Company Profiles

The following examples are some of the larger legal firms in Scotland.

BrodiesBrodies LLP is a leading corporate and commercial law practice delivering the highest level of legal services to a diverse range of public and private sector clients. Brodies is Scottish headquartered with offices in Aberdeen, Edinburgh, Glasgow and Brussels. It has over 500 employees structured around core departments of corporate and commercial, property, litigation, banking and financial services, employment, public sector, tax and private client, are multiple specialist teams that deliver winning advice, tailored to client needs – from projects and procurement to energy and waste; from restructuring and insolvency to technology and IT; from insurance and personal injury to property and planning.

Key sectors and expertise include Aviation, Defence & Engineering, Corporate/M&A, Education, EU Law & Competition, Financial Services, Food & Drink, International Trade Law, Inward Investment, Marine & Shipping, Oil & Gas, Outsourcing, Parliamentary & Regulatory, Pharmaceutical & Life Sciences, Renewable Energy and Transport.

www.brodies.com

Anderson StrathernAnderson Strathern was founded in 1992, following the merger of two long established Edinburgh firms, J & F Anderson and Strathern & Blair.

Both firms were very well regarded, having been in practice for over 200 years, but faced new times and changing client needs. In the early nineties, clients were looking to have all their legal needs met by one firm (in other words ‘full service’) and the coming together of these long established firms meant that jointly they could expand and develop their legal offering.

With increased resources and a wider range of disciplines to offer, Anderson Strathern were able to strengthen existing relationships and forge new and lasting ones, many of which still remain today.

Anderson Strathern is one of Scotland’s top law firms. In November 2011 it was accredited with IIP Gold Status. This award not only places Anderson Strathern within the ranks of the1% UK companies that have achieved Investors in People Gold Status, it puts the firm clearly at the top of the Scottish legal profession as the only Gold accredited law firm in Scotland.

www.andersonstrathern.co.uk

Burness Paull & WilliamsonsBurness Paull & Williamson is a premier Scottish law firm with offices in Aberdeen, Glasgow and Edinburgh with over 58 partners, 183 lawyers and over 150 support staff. The firm has a strong international presence with impressive crudentials in energy, funds, private equity and dispute resolution. Burness Paull & Williamson received Employment Firm of the Year UK in the ACQ Law Awards 2010, Regional Law Firm of the Year UK in the ACQ Country Awards 2009 and National/Regional Law Firm of the Year 2008 Award by The Lawyer - the only Scottish firm to achieve this.

www.burness.co.uk

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Pinsent Masons/McGrigorsOn 1 May 2012, McGrigors merged with Pinsent Masons to form a company of over 2,500 staff in 15 international locations. The combined firm, which will operate worldwide under the name and brand of Pinsent Masons, will employ over 2500 people in total including over 1500 lawyers.

The firm will have market-leading UK coverage, with a significant presence in each of the UK’s three legal jurisdictions. Its international profile, which already encompasses four offices in Asia Pacific, will include two offices in the Gulf (Dubai and Qatar). Two more offices in France and Germany opened in 2012.

Sectors covered by this firm include: Advanced Manufacturing & Technology Services, Financial Services, Core Industries & Markets, Energy & Natural Resources, Infrastructure, Retail, Sport, Hotels, Real Estate, Public Sector, Housing, Life Sciences, Universities & Higher Education.

Services offered include a wide range of commercial legal advice and support nationally and internationally and include: Banking & Restructuring, Construction Advisory & Disputes, Employment, Insurance & Reinsurance, Litigation & International Arbitration, Projects, Regulatory, TMT & Sourcing, Commercial, Corporate, EU & Competition Intellectual Property, Pensions, Property and Tax.

www.pinsentmasons.com

Dundas & WilsonDundas & Wilson is a commercial law firm highly rated by clients as well as by Chambers and Legal 500 directories. Across the UK it has almost 400 lawyers, providing legal expertise across a range of areas.

Areas of expertise including Commercial & Advisory Services, Construction & Engineering, Adjudication, Corporate, Charities, Debt, Restructuring & Recovery, Acquisition Finance, Dispute Resolution, Employment, Energy & Utilities, Environment, Business Management, EU & Competition, Financial Services Regulatory, Funds, IP, IT, Life Assurance, Outsourcing, Pensions, Planning, Projects, Property Finance, Public Law, Public Procurement, Real Estate, Retail Banking, Tax and Transport.

www.dundas-wilson.com

Shepherd & WedderburnShepherd & Wedderburn is a leading UK law firm, with 61 partners and some 350 staff with offices in Edinburgh, Glasgow, London and Aberdeen.

It provides corporate, commercial, public sector and private clients throughout the UK and abroad with a full range of legal services. Client base includes not only large organisations, but also small and medium-sized enterprises, based both in the UK and increasingly further afield.

Sectors include: Banking, Charities, Commercial Dispute Resolution, Competition and Regulation, Construction and Special Projects, Corporate Finance, Corporate Tax, Debt Recovery, Employee Share Incentives, Employment, Funds and Financial Services, Intellectual Property, Pensions, Personal Injury, Planning and Environment, PPP, Private Business Services, Professional Regulation, Property, Public Law, Regulation and Markets, Restructuring and Insolvency and Technology, Media and Telecoms.

www.shepwedd.co.uk

DWF Biggart BaillieDWF Biggart Baillie is a UK law firm with offices throughout the UK. In July 2012, the Scottish firm, Biggart Baillie merged with DWF and continues to expand; it currently has over 160 partners and earlier this year acquired Manchester based Cobbetts, with the intention of safeguarding the vast majority of jobs. DWF and Biggart Baillie have established reputations for excellence in their respective specialist sectors, many of which – such as real estate, retail and energy and infrastructure - are aligned. Following a successful 2011, DWF has ranked first place for the quality of its legal and commercial advice and ranked second amongst national firms in the highly acclaimed Client Satisfaction Report (2011) by Legal Week. The report incorporates feedback from over 1,000 clients based across 15 sectors.

www.dwf.co.uk

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Scotland’s Capabilities; Selected Company Profiles

The following companies have recently located legal support functions in Scotland.

Ashurst LLPAshurst LLP announced in June 2013 plans to locate a new legal and business support services office in Glasgow. This is a first for the country, with Ashurst becoming the first international law firm to launch this kind of office in Scotland.

The project is expected to bring around 150 high-quality jobs in the first year, with the potential for more as the business grows.

The planned office will open later this year, with legal work initially focused on some document review processes in the finance and dispute resolution practices. Over time the plan is to extend the legal service across all practices, with the overall objective of creating a centre of excellence to deliver a high quality, consistent and cost efficient service to the broader Ashurst network.

In deciding to open an office in Glasgow, the firm undertook an analysis of several global options. Key attractions of Scotland included the quality of the talent pool, number of available graduates, infrastructure, accessibility, strength of the legal industry and the regional support offered by us. There is no plan to practice Scots law, nor will the office compete with Scottish law firms.

“The shape of the legal services market is changing and clients want their law firms to take responsibility for efficient sourcing of services without compromising on quality.

“We believe our new venture in Scotland will be of great benefit to the firm and its clients.”

James Collis, Managing Partner, Ashurst

www.ashurst.com

NewGalexyNewGalexy is a global LPO firm with bases in Glasgow, London, Chicago and Mumbai. The firm is at the forefront of the movement towards a global service delivery model with two world class and fully serviced LPO delivery centres.

The onshore European LPO delivery centre is based out of Glasgow and was Scotland’s first legal process outsourcing (LPO) centre. The new centre was announced in October 2012, creating 21 jobs including qualified lawyers. The Glasgow centre will initially focus on managed legal support services to law firms, legal risk management and the delivery of legal services to a range of business sectors. NewGalexy expect to expand their Glasgow workforce to more than 50 lawyers in the next few years.

“I am delighted that of the various European locations we explored, Scotland has come out on top. Support from Scottish Development International was a key component in our decision to build our new onshore LPO business in Glasgow.

“Increasingly, European legislation will drive businesses to consider alternatives to offshoring legal work – and we are greatly encouraged by the enthusiastic support existing and potential new customers have given us as we launch this new, onshore facility.

“There is clear market demand for this development – and Scotland has an excellent pool of legal talent which could make it a leading base for LPO services.”

Robert Glennie, NewGalexy’s co-founder and executive chairman

www.newgalexy.com

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In addition, the following Scottish legal firms have created alternative legal service delivery models providing a wide range of services.

Dundas & Wilson Legal Services Unit (LSU)Edinburgh law firm Dundas & Wilson has set up a firm within the firm comprised exclusively of paralegals to carry out work for clients which would previously been undertaken by solicitors. The LSU presents clients with innovative solutions and better value from their legal advisors. Cost savings will be made to the client, as much of the work to be carried out by the Legal Services Unit (LSU) would focus on routine, procedural and repeat work.

Led by Fiona Letham, a solicitor at the firm for 14 years, the Legal Services Unit (LSU) will otherwise be staffed by paralegals, undertaking tasks such as searches, filing, registrations, basic due diligence, and document review and collation. The team of 12 is based across Scotland, but provide support to the London office as well as the Scottish offices in Edinburgh, Glasgow and Aberdeen. The firm is already looking to hire more paralegals to expand the unit.

www.dundas-wilson.com

Login2LawLogin2Law is a revolutionary new online legal service backed by Thorntons Law LLP, a highly respected full service law firm. Thorntons Law LLP is a customer focused, progressive law firm with a wealth of expertise and traditional values, developed from roots going back as far as 1857, and now consists of 30 partners and over 260 staff.

Login2Law covers a wide range of legal matters: both business and personal, reflecting Thorntons’ expertise across a breadth of legal services. Headquartered in Dundee, Login2law combines the latest online technology with the expertise of one of the UK’s top 500 law firms. Login2Law offers online access to extensive Law Guides free of charge, along with the option to purchase pro-fessionally prepared legal documents, which are tailored online to fit specific circumstance and needs. Coupled with access to legal specialists if needed, the service is the first of its kind in Scotland.

Login2Law gives businesses and individuals access to a leading law firm with personal attention, coupled with lower, fixed fees and all the speed and convenience that the internet offers.

www.login2law.co.uk

Morisons Solicitors ‘Just Do Law’Morisons LLP is a multi-service legal firm with offices in Edinburgh and Glasgow. The firm has launched a new business software service enabling sole practitioners to set up a law firm with little cost, no need for support staff but with all the resources needed to open the doors to a new business.

Just Do Law provides lawyers with all the facilities needed to open a law firm including an electronic filing system; cash management system; a legal accountancy package; a virtual receptionist; design, hosting and maintenance of a website; and a Law Society approved compliance service, which includes money laundering, ensuring all processes meet necessary obligations.

Just Do Law was developed by Morisons’ Technology Team who recognised the increase in the number of new firms starting up through redundancies and spin outs from larger firms and also the requirements of in-house lawyers engaged in terms of the new Legal Services Act. However, the integrated service can also be used by small law firms looking to streamline their exist-ing business practices. The team brought together a number of leading partners, including eXpd8, the Onyx Group, The Cashroom Ltd, Legal Eye and CES Services Management Ltd to develop the solution.

www.justdolaw.com

Law at WorkLaw At Work was founded in 2001, has offices in Edinburgh and Glasgow, and provides the quality expected from a leading law firm at an all-inclusive, guaranteed price.

LAW specialises in helping clients identify, manage, reduce, and eliminate risk to their businesses in all areas of employment law, HR, and health & safety. Handling more than 100 employment tribunals a year, they also offer an option to insure against the risk of tribunal activity.

Law take pride in building close client relationships, making the service personal to each organisation supported. Their clients span public, private and voluntary sector organisations between 10 and 10,000 staff. Their highly qualified team of 27 includes specialist employment lawyers, health & safety experts and HR and training consultants.

www.lawatwork.co.uk

Scotland’s Capabilities; Selected Company Profiles

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Intelligent OfficeIntelligent Office has been providing BPO services to the legal sector for over 12 years and work with some of the leading firms and in-house counsel in the UK. Services can be provided either on site in the firm’s own offices or at the Intelligent Office shared services centre which is based in central Scotland. The range of services provided by Intelligent Office includes all administrative functions including document production, transcription, records management, print and mail management as well as front of house services. Intelligent Office help firms drive profitability and improve client service through professionalising their back office functions. They achieve this by combining industry best practice, a focus on continuous review of processes and leading edge people management the latter independently validated by IIP, who recently awarded Intelligent Office gold accreditation. Clients see a marked improvement in support staff morale, client and customer service and financial savings of up to 60%.

Read more at www.intelligentofficeuk.com

VialexVialex is an innovative legal services company providing day to day commercial advice and corporate transactional services combining the quality and standards of a leading law firm with the best features and pricing methodologies of other service delivery models.

The business model is designed to provide best advice, and to ensure best value, to clients for their transactional and day to day needs. This is achieved by retaining senior legal advisers in all core practice areas of Banking and Finance, Commercial Contract and Regulatory, Corporate and Intellectual Property (and Employment which is delivered by Navigator, the dedicated employment law and human resource advisory business).

Vialex’s legal counsel service provides a fixed price in-house counsel equivalent service to large and medium-sized corporates across the UK. Vialex either augments pre-existing in-house resource (whether on an interim or permanent basis), or is the preferred choice for many who either struggle to identify an in-house lawyer with the right range of skills and experience at an acceptable cost or who are looking for something slightly different to the more reactive, bill by the hour, traditional law firm model.

Vialex’s transaction services division not only provides M&A services direct to corporate and institutional clients, but it also offers transaction support services to City firms in respect of areas such as due diligence and disclosure support, ancillary documentation drafting, post-completion matters (including Companies house filings and bibling) all to the very highest standards and at competitive rates.

www.vialex.co.uk

Scotland’s Capabilities; Selected Company Profiles

12

Qualified and Talented Workforce

Scottish Workforce

Within Scotland’s central belt, the working population is

approximately 2.7 million people, as illustrated.

The quality of Scotland’s workforce is internationally

recognised. The people of Scotland make up one of the

best trained, most reliable and cost-competitive labour

forces in the world. With a world-renowned educational

system and its ratio of graduates per capita, Scotland

surpasses most countries of comparable size in Europe.

Labour market regulations in the UK, including working

hours, are the most flexible in Europe, and staffing costs

are highly competitive. Scottish salary costs, including

indirect social wage costs such as employer national

insurance are among the lowest in Europe.

With some of the UK’s largest Law firms based out

of Scotland, the marketplace benefits from a wide

range of skill sets at varying levels of experience. The

cost reduction exercises carried out by the law firms

in 2010/2011 has led to a reduction in the number of

graduates entering legal firms, whilst the amount of

graduates entering the market remains steady. This has

resulted in candidates who wish to pursue a career in the

legal profession to pursue other avenues of employment

and means that there is a wealth of available skills here

especially with newly qualified candidates and those

who have a year or two of experience post qualification

presenting plenty of opportunity for companies wishing to

enter the LPO sector in Scotland.

Glasgow

EdinburghM8

M8

M74

M80

M90

M73

M9

Kilmarnock

Irvine

East Kilbride

Cumbernauld

Dundee

St. Andrews

Perth

Stirling

Prestwick

GreenockLivingston

Ayr

Glenrothes

Paisley

Dunfermline

DunbartonshireWorking Age Population 96,800

RenfrewshireWorking Age Population 132,000

LanarkshireWorking Age Population 329,600

Angus & TaysideWorking Age Population 124,400

FifeWorking Age Population 187,000

Edinburgh CityWorking Age Population 264,500

Scottish BordersWorking Age Population 55,300

Forth ValleyWorking Age Population 147,200

55 MINUTES

Glasgow CityWorking Age Population 295,400

Within 30 minute drivetime of Glasgowc. 1.5 million

Within 60 minute drivetime of Glasgowc. 2 million

Within 30 minute drivetime of Edinburghc. 1.4 million

Within 60 minute drivetime of Edinburghc. 2.3 million

InverclydeWorking Age Population 39,300

The LothiansWorking Age Population 181,800

Highlands & IslandsWorking Age Population 240,300

GrampianWorking Age Population 263,100

Dumfries & GallowayWorking Age Population 70,900

Perth & KinrossWorking Age Population 78,300

AyrshireWorking Age Population 176,000

Source: ONS Annual Population survey (Oct 2011 - Sept 2012)

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Education in Scotland

Scotland is reputed internationally for its education system and high quality

university graduates. In Scotland in 2011-2012 there were 281,630 students in higher

education institutions and further education colleges, one of the UK’s highest student

concentrations.

Within the legal sector, Scotland’s education system is respected world wide for its

specialism’s in law. This, coupled with its expertise in shared service centres makes

Scotland the ideal location for a legal services support operation.

Key Facts

There are 19 Higher Education Institutions in Scotland, including 17 universities•

Scotland also has 37 colleges of further and higher education •

There were a total of 281, 630 students studying higher education courses in Scotland •

in 2011-12

In 2011-12, over 92,800 students successfully completed higher education courses•

Scotland produces over 3,300 law graduates each year •

7 of the top law schools in the UK are in Scotland•

In 2011-12 over 46,000 total overseas students studied at Scotland’s higher education•

institutions (27,540 of students were domiciled outwith Europe, over 17,500 were •

domiciled within the EU and 1,855 within non EU Europe)

Scotland’s skills profile has been improving faster than the rest of the UK; 18% of •

working age population now has a degree equivalent qualification or above

Law Graduates and Legal Training

In Scotland, thirteen of the 17 univerisites offer degree courses in Law which produce

over 3,000 law graduates each year. * In addition, Scottish colleges produce over 260

qualifiers meaning over 3,300 law graduates enter the Scottish workplace each year.

Over 9,000 students studied law in 2011-12 at Scottish higher education institutions and

colleges.

Law Graduates in Scotland 2011/12

Law by area Law by topic Others in law Law total

The University of Aberdeen 0 495 5 500

University of Abertay Dundee 0 65 0 65

The University of Dundee 110 115 245 470

Edinburgh Napier University 0 70 5 75

The University of Edinburgh 75 600 0 675

Glasgow Caledonian University 70 75 0 145

The University of Glasgow 190 70 15 275

Heriot-Watt University 0 15 0 15

The Robert Gordon University 80 170 0 250

The University of Stirling 110 15 0 125

The University of Strathclyde 215 200 0 415

University of the Highlands and

Islands

0 0 5 5

The University of the West of

Scotland

0 80 0 80

Total Scotland 850 1970 275 3095

(Source: Higher Education Statistics Agency Limited 2012)

Students studying for higher education

qualifications 2011-2012

Business & Administration Studies 46,975

Law 9,230

Engineering & Technology 24,190

Maths 3,790

Computer Science 12,600

Languages 13,595

Graduates with higher education

qualifications 2011-2012

Business & Administration Studies 19,175

Law 3,355

Engineering & Technology 8,830

Maths 1,095

Information Technology 4,900

Languages 3,200

(Sources: Higher Education Statistics Agency (HESA) and Scottish Funding Council (SFC) )

14

There are a number of universities in Scotland which offer courses in law, some of which are highlighted on the next two pages. SDI has a track record of working with a range

of universities and firms to ensure the curricula meet the specific needs of firms operations in Scotland.

Scotland’s Academic Excellence

University of Strathclyde

Strathclyde Law School demonstrates

the very highest standards in both the

quality of its teaching and research expertise. In the last

official evaluation of the expertise of all UK universities,

(the Research Assessment Exercise 2008), the majority of

the Law School’s research output was awarded the highest

gradings - 4* ‘world-class’ or 3* ‘internationally

excellent’ – placing it seventh best in the UK (out of 67)

and top in Scotland. Strathclyde Law School’s academic

staff are among the top experts in their fields, whose

research is recognised as being not just nationally but

internationally excellent. This high builds on the top (5)

rating the Law School was awarded for the quality of its

academic expertise in the previous (2001) official Research

Assessment Exercise.

In its last official evaluation, the Higher Education (SHEFC)

Quality Assurance Agency rated Strathclyde Law School’s

teaching, learning and assessment as ‘exemplary’ (the

highest rating possible).

University of Glasgow

The study of law in Glasgow has a long

and illustrious history. Distinguished alumni include

eminent judges, politicians and scholars, as well as many

others. It is another of Scotland’s leading law schools, with

just over 1,000 students and over 40 academic staff.

The School of Law has received excellent ratings for its

research in the Research Assessment Exercise 2008

(RAE) results. Research output has been rated as being

of international quality in terms of originality, significance

and rigour; 15% of output has been rated as four star. The

teaching programme is very varied at both

undergraduate and postgraduate level, and has adopted a

number of innovative approaches to teaching.

The range of LL.B. degree programmes allows students to

study a very wide choice of law subjects, either alone or in

combination with courses from other disciplines. The

university has extensive exchange agreements with

foreign universities, which enable many students to

complete part of their degree abroad. The university offers

a variety of taught postgraduate degrees (some in

conjunction with other schools within the College) in areas

where it has particular strengths.

The university also delivers a Diploma in Professional

Legal Practice which is designed to prepare students for

professional practice.

University of Edinburgh

Edinburgh Law School is one of the leading law

schools in the UK. Edinburgh Law School has a

long and distinguished reputation, but also continues to

explore the cutting-edge of legal research. The law degree

from Edinburgh Law School is highly respected, not just in

Scotland but worldwide.

The UK’s 2008 Research Assessment Exercise rated the

law School 1st in Scotland in 2008. The Law School also

has a strong international reputation for high quality

research. Both undergraduate and taught postgraduate

students are encouraged to attend research seminars

relating to the specific needs of a firms operations.

Several Research Centres and Projects are located within

the Law School, including the Centre for Studies in

Intellectual Property and Technology Law, the Europa

Institute, and the Edinburgh Study of Youth Transitions and

Crime.

15

For over 30 years the Edinburgh Law School has been

offering the professional Diploma qualification, required

to practice law in Scotland. In 2010, the Edinburgh Centre

for Professional Legal Studies (Edinburgh CPLS) was

established to provide a centre dedicated to the delivery

of first-class professional legal education and training for

the emerging lawyer. The main role of Edinburgh CPLS

is to deliver this postgraduate professional training and

it is accredited by The Law Society of Scotland to deliver

Professional Education and Training Stage 1 (PEAT 1) and

also, Trainee CPD required in Professional Education and

Training Stage 2 (PEAT 2).

University of Dundee

The School of Law at the University of Dundee

is one of the top law schools in the United

Kingdom, ranking 1st in Scotland and in the top 10 in the

United Kingdom in the Guardian’s 2013 University Guide.

The Law School has a number of distinctive

characteristics;

It is the only Law School in the UK to offer both •

English and Scots law qualifying LL.B programmes

and the unique dual qualifying LL.B which is

accredited by both the Law Society of Scotland and

the Solicitors’ Regulatory Authority.

It is one of only two Law Schools in the United •

Kingdom to have all of its research rated as

‘international’ in the 2008 Research Assessment

Exercise

It combines teaching and research excellence with •

practical rigour and preparation in projects such as

the award winning Student Law Clinic

It has strong international links and a large cohort •

of international students linked to centres such as

the Centre for Energy, Petroleum , Mineral Law and

Policy

It draws on local expertise from organisations such as •

the Alliance Trust plc to provide students with

practical experience and support

It is part of a University which has the highest •

concentration of ‘professional’ disciplines of any

university in Scotland and which is ranked 1st in the

UK for the quality of Student Experience.

There are strong links between the law School and the

legal professions across the United Kingdom. Leading

centres of professional activity such as the Centre for

Freedom of Information contribute to these links and

Dundee alumni are to be found at the top of each strand of

the legal profession in all UK jurisdictions.

Aberdeen University Law School

The University of Aberdeen has a long

tradition of teaching law: it was over five hundred years

ago that Bishop William Elphinstone first established a

faculty of law at King’s College.

Each year undergraduate numbers are increased by law

students from the Universities of Grenoble, Lyon,

Clermont-Ferrand, Brussels, Freiburg, Marburg,

Regensburg, Aarhus, Helsinki, Maastricht, Strasbourg,

Reims, Leuven, Seville and Bilbao. In addition to the Law

School’s 800 undergraduates, some 100 students enrol for

one of the taught LLM programmes, and about 60 for the

research LLM and the PhD.

A further 140 well-qualified students are admitted to the

Diploma In Professional Legal Practice (DPLP), ensuring a

truly international atmosphere.

There are about 40 full-time equivalent members of the

academic staff who, in addition to carrying out legal

research, teach a wide range of law courses, from

traditional studies such as Criminal Law and Property Law

to newer ones such as Environmental Law, Intellectual

Property and Alternative Dispute Resolution. The Law

School has a long tradition of legal research and writing

and, within its staff, has a substantial number of scholars

with international reputations.

The Law School has a strong tradition in the field of

research and scholarship. In the most recent Research

Assessment Exercise (RAE) published in December 2008,

the School had a total of 80% of its submissions

recognised internationally as being of excellence or of

significance and originality, with the remaining 20% judged

to be of national standing. In the previous two RAEs the

School’s research was awarded the highest numerical

rating possible of 5.

Scotland’s Academic Excellence

16

Multilingual Capability

Number of fluent linguists in selected languages

Western European Languages No.Fluent Speakers

French 32,000

German 22,000

Spanish 10,000

Italian 10,000

Dutch 5,000

Greek 2,000

Portuguese 1,000

Eastern European Languages No.Fluent Speakers

Polish 9,000

Russian 6,000

Czech/Slovak 2,000

Hungarian 1,000

Asian Languages No.Fluent Speakers

Urdu 8,000

Hindi 5,000

Punjabi 4,000

Mandarin 3,000

Cantonese 3,000

Malay 3,000

Bengali 2,000

Japanese 1,000

Gujarat 1,000

In Summary

Scotland has a significant talent pool of 109,000 • fluent language speakers.

81% of fluent speakers – 88,000 people – are x not currently using their languages at work.

Yet 60% of all competent linguists would be x very interested in a job where they could use these languages.

Fluent linguists in Scotland tend to be both x younger and better educated than those in the rest of the UK as a whole. Hence, inward investors and exporting companies have access to a highly skilled talent pool.Scotland offers ample resources in the four key •

Western European business languages – French, German, Italian and Spanish.

Eastern European and Asian languages are x also significantly represented and of growing relevance as these regions develop.

Should you require any further information on the above research, we will be happy to help.

(Source: Oxford Intelligence)

Scottish Development International commissioned research on language capability on Scotland through Oxford Intelligence. The key findings are detailed below:

Scotland’s StrengthsA pool of 109,000 fluent language speakers.•

18,000 who speak 2+ languages fluently. xA highly skilled resource – the best in the UK.•

74% of fluent speakers in Scotland educated to x degree level or above.

Compared with 57% across the UK as a whole. xAvailable and willing to work with a company that •

needs language skills.Only 19% currently use their languages in their x

job.65,000 fluent language speakers would be x

interested in a job where they can use their languages.

17

Foreign Students

In 2011-12 there were 46,970 overseas domiciled

students studying higher education courses in Scotland.

These students were domiciled outwith the UK before

participating in Scottish higher education. This number

has increased by 1,320 from 2010-11 when there were

45,620. The majority came from outwith Europe, with

China (8,075 students), USA (3,650) and India (2,970) being

the most common domicile of overseas students. Of those

students domiciled within Europe (and outwith the UK)

before coming to study higher education in Scotland, the

most common countries of domicile were the Republic of

Ireland (2,655 students), Germany (2,325 students) and

France (1,515 students).

Foreign NationalsThere are some 190,000 Foreign Nationals in Scotland, many of them students, and many attracted by the high quality of life, particularly in the culturally exciting and thriving cities of Glasgow and Edinburgh.

Language GraduatesScotland produces over 3,200 language graduates each year. This is comprised of a combination of language only qualifications and courses where a language is combined with other subjects.

Combining full and part-time study, approximately 13,500 individuals in Scotland are studying for degree level or above qualifications in languages in any given year.

Foreign GraduatesIn 2011-12 qualifications obtained by international students accounted for over 21% (20,325) of all qualifiers.

Top Ten Overseas Countries

1. China 8,075

2. United States 3,650

3. India 2,970

4. Republic of Ireland 2,655

5. Germany 2,325

6. Nigeria 2,105

7. France (includes Corsica) 1,515

8. Greece 1,295

9. Poland 1,205

10. Malaysia 1,165

(Sources: Higher Education Statistics Agency (HESA) and Scottish Funding Council (SFC), 2013.

18

Legal Salary Rates

The following salary rates demonstrate salaries in the legal profession across the UK. These are indicative and we will be happy to provide a comprehensive analysis of your needs following our discussions.

Indicative Legal Salaries

London South West Scotland

Min (£) Max (£) Min (£) Max (£) Min (£) Max (£)

1 year’s PQE 68,000 72,000 34,000 44,000 28,000 38,000

2 year’s PQE 74,000 80,000 36,000 51,000 30,000 40,000

3 year’s PQE 84,500 90,000 37,000 58,000 33,000 43,000

4 year’s PQE 90,000 98,000 41,000 63,000 36,000 47,000

5 year’s PQE 95,000 110,000 44,000 70,000 40,000 55,000

* These salaries are based on private practice salaries, Hudson Legal Salary Guide 2013.

In addition the salaries for a range of legal support services roles are listed below.

Trainee Solicitors £15000 -19000 per annum•Paralegal - £17000 – 22000 per annum•Legal Secretary - £18000 – 25000 per annum•Trainee Legal Secretary - £15000 -17000 per annum•Research/Administration - £16000 -20000 per annum•

19

Shared Service Salary Rates

The following tables provides an indication of typical salary

rates within a shared service centre operation. If required,

we would be pleased to provide more specific rates,

should job descriptions be available.

Typical Shared Service Centre Salary Rates

JOB TITLE SALARY BOUNDARY

FINANCE ROLES

Clerical Level £15 - £16.5k (entry/junior level

Ledger Professional/Specialist £16 - £19k

Credit Control £18 - £22k

General Ledger £18 - £23k

Fixed Assets £23 - £28k

Payroll Specialists (Process only) £16 - £18k

Payroll Specialists £18 - £23k

Data Input Assistant £12 - £14k

Payroll Assistant £14 - £16k

Payroll Team Leader £20 - £25k

Payroll Process/Department Manager £25 - £45k

Ledger Team Leader (depending on remit and team size)

£25 - £35k

Reporting Analyst £25 - £40k

Business Support Analyst £30 - £45k

Management Accountant £30 - £45k

Reporting Team Leader £35 - £50k

Reporting Accountant £35 - £50k

Financial Reporting Manager £45 - £60k

Director Level £80 - £100k

Accounts Payable & Receiveable £18 - £20k

Credit Control £18 - £22k

Management Accounts £30 - £40k

IT ROLES

Service Desk Analyst £18 - £23k

Service Desk Application Support £22 - £28k

Service Desk Application Development £23 - £30k

Service Desk Infrastructure Management £28 - £35k

Core Java Developer £30-£35k

Test Lead £37 - £45k

J2EE Developer Technical Lead £35 - £45k

Net Developer £28 - £35k

Wintel Support Engineer £25 - £30k

Windows System Engineer £35 - £44k

Unix Apps C++ Developer £28 - £37k

Embedded C Developer £35 - £40k

Test Automation-QTP Test Engineer £32 -£40k

Network Support Engineer £28 - £35k

Portals and Commerce Developer £32 - £40k

Project Manager £40 - £45k

Application Packaging Engineer £32 - £37k

COBOL-DB2-CICS Developer £25 - £32k

Service Desk Analyst £18 - £23k

Network Support Engineer £22 - £30k

Telecom Support Engineer £22 - £30k

ORACLE Developer £30 - £38k

SQL Database Administrator £35 - £45k

(Source: Search Consultancy January 2013)

HR ROLES

Assistant £17,500 -£20,000

Officer / Advisor £24,000 - £28,000

Business Partner £35,000 - £50,000

Manager £45,000 - £70,000

Head of Dept £60,000 +

Director £80,000 +

PROCUREMENT ROLES

Buying Analysts £27 - £32k

SECRETARIAL ROLES

Secretary £14 - £22k

MARKETING ROLES

Events Administration £17 - £24k

LEGAL SERVICES

Paralegal support to litigation £15,000 - £30,000

(Source: Search Consultancy April 2013)

20

Taxation 2013

0 50 100 150 200

2013/2014 Tax Misery & Reform Index

Singapore

Ireland

Canada (Ontario)

United Kingdom

Luxembourg

Switzerland (Zurich)

USA (New York)

Germany (Berlin)

Japan

Portugal

Spain

Italy

Netherlands

Sweden

Belgium

France

Wealth TaxVAT/SalesEmloyee Social Security

Employer Social SecurityPersonal IncomeCorporate Income

34.4

34

25.5

26.3

31.4

30

26.5

41

30

46.2

27.1

28.6

28

32

12.5

17

52.1

53.5

61

52

42.3

43

42

50

47.5

45.5

42.6

39

40

46.4

44

20

45

34.8

31.4

18.8

35

30.2

23.8

13.7

12

7.7

17.1

13.8

12.8

7.4

10.8

14.5

15

13.1

7

31.2

10

6.4

11

12.9

12

7.7

16.1

12.4

11

6.7

6

20

19.6

21

25

19

20

16

20

5

19

8.4

7.6

15

15

13

21.5

7

1.8

0.7

0.7

Source: Forbes Magazine

Since July 2009, the majority of UK-based companies benefit from an exemption from corporation tax for any foreign

dividends that they receive.

If you set up a branch of an overseas company in the UK, the trading profits of the branch’s activities in the UK will be

liable to tax. The rate applied will usually be 26 per cent, but may be reduced in some circumstances.

The following table shows that the UK’s main corporate tax rate is competitive, not only in Europe, but also worldwide.

Company Taxation

In the UK all businesses – both large and small – benefit

from very attractive rates of corporation tax on their

profits. In addition, the UK has the most extensive network

of double taxation treaties in the world, aimed to stop

income being taxed twice when it crosses a border. The

UK also has no exchange controls to prevent profits from

being paid overseas and provides generous tax credits to

companies undertaking research and development.

TAX LIABILITY

If your company is resident in the UK it will have to pay

corporation tax on its worldwide profits, adjusted for tax

purposes. Your company will qualify as UK resident if it is

incorporated in the UK or if its central management and

control are in the UK. Any foreign income on which your

company pays tax abroad is still liable to tax in the UK.

However, the overseas tax paid can generally be credited

against your UK tax bill.

UK CORPORATION TAX RATES 2013

Rate Profit (£)

Small profits rate 20%

Marginal relief lower limit 300,000

Marginal relief upper limit 1,500,000

Main rate 23%

Source – HM Revenue & Customs 2013

21

TAXABLE TURNOVER

Goods and services that are VAT-rated are called taxable

supplies.

The total value of your taxable supplies is your taxable

turnover. You will need to register for VAT if:at the end of any month your taxable turnover has •

exceeded £77,000 in the previous 12 months or less, orat any time you expect the value of your taxable •

supplies to exceed £77,000 in the next 30 days alone.

VAT RATES

There are three rates of VAT:20 per cent – on most goods and services,•5 per cent – on fuel and power used in the home and by •

charities, andZero per cent – on a range of items, including most •

food, books, newspapers and young children’s clothing.

VALUE-ADDED TAX (VAT)

VAT is a charge you will need to make to your customers if: you supply goods or services in the UK or the Isle of •Man, and

your taxable turnover is above the registration •threshold, which is currently £77,000.

Once you register for VAT you will be able to claim back

any VAT charged to you on business-related goods or

services. The VAT you pay your suppliers is known as input

tax, while the VAT you charge your customers is known as

output tax.

Personal Taxation

TAX LIABILITY

If you become a resident in the UK you will normally

have to pay UK tax on all your worldwide income. You will

qualify as a resident if you:spend 183 days or more in the UK in any tax year (the •

tax year runs from 6 April to 5 April), intend to stay here at least two years, or•visit the UK for an average of more than 90 days per •

tax year over a period of four years. Residence applies from the beginning of the fifth year.

If you are a resident but not domiciled (broadly defined

as permanently resident) in the UK you will only have to

pay tax on your overseas income if you bring it in to the

UK. The exception is income arising in the Irish Republic,

which is taxable regardless of whether you bring it into the

UK.

If you are not a resident in the UK you will only have to pay

UK tax on UK income.

TAX ALLOWANCES AND RELIEFS

All UK residents are entitled to the “basic personal

allowance”. This is an amount of income on which you

do not have to pay any tax. For the 2013-14 tax year it is

£9,440.

You may also be able to claim other allowances and

reliefs, depending on your circumstances.

TAX RATES - Taxable bands above the basic personal

allowance 2013/2014

Personal Tax Rate Amount earned over

the basic allowance

Basic Rate 20% £0 to £32,010

Higher Rate 40% £32,011 to £150,000

Additional rate 45% over £150,000

Source: HM Revenue & Customs, 2013

For further information on personal tax rates in the UK

please see:

www.hmrc.gov.uk/rates/it.htm

Taxation 2013

22

Costs are in £ per sq ft per annum.

Location Edinburgh Glasgow Dundee Inverness

City Centre

(grade A office accommodation) £25.00 - £28.50 £22.00 - £27.00 £12.00 - £16.00 £12.50 - £14.00

Business Park

(grade A office accommodation) £17.00 - £22.00 £15.00 - £18.50 £10.00 - £12.00 £12.50 - £15.50

Out of Town

(good quality industrial buildings) £4.50 - £7.00 £4.00 - £5.00 £3.00 - £4.50 £3.60 - £7.20

(Source: Ryden - Scottish Property Review and SPN, 2013)

All of the above figures are indicative only and are based on headline rents quoted by the marketing agents. Prices will

vary depending on, amongst other things, the size of space taken, the terms and conditions of the lease and the covenant

of the tenant.

Commercial Property Costs

23

Transport Infrastructure

Transport InfrastructureRoad

• Scotlandoffersamodernandcomprehensiveroadnetworkwithconsiderablylesstrafficdensitiesthanotherpartsof

the UK

• ThemainmotorwayinScotland,theM8,connectsGlasgowandEdinburghandbypassesthecitycentresensuring

less traffic congestion at peak times

• Over400busservicesoperatedailythroughoutScotland

Rail

• ScotlandbenefitsfromafastandfrequentInterCityservicefromallpartsofthecountry

• AservicebetweenEdinburghandGlasgowoperatesevery15minuteswithajourneytimeofapprox50minutes

• Commutertrainsareveryfrequentinandaroundmajorcitiesallowingeasycommutingtowork.Mostrailroutes

operate every 15 minutes to the main cities

• Glasgowhasitsownundergroundtrainsystem,providingfastandefficienttransportaroundthecity

Air

• Scotlandhas6airports:Glasgow International; Glasgow Prestwick and Edinburgh, which service international

destinations, while Dundee, Inverness and Aberdeen, service UK locations. Aberdeen also has services to

European destinations

Thirty-five carriers provide flights to 30 destinations throughout the UK, Europe, North America and global •

destinations

• GlasgowInternationalAirportis8milesfromthecitycentre

• EdinburghInternationalAirportis7milesfromthecitycentre

Connectivity - Scotland to London Airports

From Flights per Weekday

Sat Sun

Glasgow 29 14 21

Edinburgh 49 23 35

Aberdeen 16 8 11

Dundee 3 1 1

Inverness 4 6 5

TOTAL 101 52 73

Source: OAG Flight Guide, May 2013

As well as major airlines such as British Airways, low cost

operators such as Easy Jet, bmibaby, Germanwings and

Ryanair operate from Scotland. These airlines offer direct

flights to other parts of the UK, Europe and worldwide

locations.

24

How Scottish Development International can assist your firm

This page highlights the potential support available to new and existing inward investors in Scotland. Our executives either in country or at our HQ in Scotland will be delighted to work with you in determining your location needs.

Financial Support1. Regional Selective Assistance - Regional Selective Assistance (RSA) is a national grant scheme, aimed at encouraging investment and job creation in the areas of Scotland designated for regional aid under European Community (EC) law (the Assisted Areas). Grants are awarded on a contribution of capital expenditure for the project and/or, the number of new jobs created by the project.

SDI can advise you on eligibility for RSA assistance and provide an indicative offer on the amount of grant assistance potentially available.

2. Training Grants - Scotland also offers incentives to inward investors to help fund training and retraining of employees. Assistance is negotiated on a case by case basis and is dependent on the type and nature of the training required.

Recruitment Support1. Links to Recruitment Agencies - SDI can provide introduction to relevant recruitment agencies in the Scottish market who have the required expertise and knowledge to support your recruitment process and advise on availability of staff and salary levels. 2. TalentScotland- TalentScotland is an SDI talentattraction project designed to help employers in Scotland.Services are free and include job advertising, companypromotion and access to graduates as well as visa,immigration and relocation advice. Firms can contactTalentScotland to help with company promotion in Scotland with a profile page, feature article and news stories on the TalentScotland website.

Property SupportSDI can identify and advise on property options and costs that would be suitable for your requirements.

Profile SupportSDI can work with you to raise the profile of your firm in Scotland, providing advice on PR and potential media opportunities. In addition, we can introduce you to appropriate Scottish Industry bodies such as The Law Society of Scotland, Scottish Paralegal Association etc that will enable you to integrate fully with the Scottish legal community.

Visits to ScotlandSDI would be delighted to organise a visit to Scotland for you to assess the potential in more detail. We can work with you to create an itinerary which could include - property visits, advice on financial assistance and meetings with key partners such as recruitment agencies and Universities.

In addition, visits to firms that have already established operations in Scotland could be arranged. Continued SupportOnce your firm is established in Scotland, Scottish Development International continues to offer close support. A senior executive will be available to assist you in the settling in process and we will ensure that your company continues to prosper and grow in Scotland, receiving ongoing assistance and advice.

More information can be found at:http://www.sdi.co.uk and http://www.scottishdevelopmentinternational.com

25

Scotland’s Competitive Advantage

Return on Investment without a reduction in Quality

Critical mass and expertise•

Low risk option•

Well respected legal sector•

Ideal platform to serve a global client base•

High quality staff at lower cost which means lower staff turnover and lower operating costs•

High quality property at lower cost•

One of the lowest tax rates in the European Union•

Excellent telecoms infrastructure •

Excellent quality of life•

For further information please contact;

Cherise Mascarenhas

Business Development Manager

Scottish Development International

British Deputy High Commission

Naman Chambers, C-32, G Block

Bandra Kurla Complex, Bandra (E)

Mumbai 400 051

India

T: (+91) 22 66502168

M: (+91) 9769989658

E: cherise.mascarenhas@scotent.co.uk

www.sdi.co.uk